Grand Hyatt Shenzhen

Aromatherapy treatments and yoga classes offer stylish relaxation, while the outdoor pool provides a peaceful retreat near Dongmen Pedestrian Street.

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Where to?

Dates

January 2026

February 2026

Outdoor pool, sun loungers - Grand Hyatt Shenzhen (Shenzhen)

2 bars/lounges - Grand Hyatt Shenzhen (Shenzhen)

Premier Suite | Minibar, in-room safe, individually decorated, desk - Grand Hyatt Shenzhen (Shenzhen)

Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs - Grand Hyatt Shenzhen (Shenzhen)

Overview
Rooms
Location
Policies

Grand Hyatt Shenzhen offers shopping convenience and relaxation. Enjoy spa treatments, yoga classes, and meals at five restaurants. The hotel features an outdoor pool and free self-parking, all near Luohu Port.

Wonderful

Popular amenities

Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning

Room options

Check availability for these dates

Tonight

Jan 26 - Jan 27

Tomorrow

Jan 27 - Jan 28

All rooms

1 bed

2 beds

3+ beds

Showing 40 of 40 rooms

Minibar, in-room safe, individually decorated, desk

Premier Suite

Sleeps 2

1 King Bed

Sleeps 2

1 King Bed Club Access

Highlights

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Bathrobes

Hair dryer

Private bathroom

46 sq m
Sleeps 3
1 King Bed

1 King Bed Club Access Deluxe

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

46 sq m
Sleeps 3
1 King Bed

1 King Bed Deluxe

Exceptional

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

60 sq m
Sleeps 3
1 King Bed

Grand Suite

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Bathrobes

Hair dryer

65 sq m
Sleeps 3
1 King Bed

1 King Bed

Wonderful

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

46 sq m
Sleeps 3
1 King Bed

2 Twin Beds

Very good

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

46 sq m
Sleeps 3
2 Twin Beds

Apartment, 1 Bedroom (with club access)

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bedroom

Bathrobes

Hair dryer

90 sq m
1 bedroom
Sleeps 3
1 King Bed

2 Twin Beds Club Access

Highlights

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Bathrobes

Hair dryer

Private bathroom

46 sq m
Sleeps 3
2 Twin Beds

Executive Suite

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Bathrobes

Hair dryer

80 sq m
Sleeps 3
1 King Bed

Premier Suite

Highlights

Separate sitting area

Soundproofed

Individually decorated

Air conditioning

Club Lounge

LED TV

Bathrobes

Hair dryer

130 sq m
Sleeps 3
1 King Bed

Twin Beds View

Exceptional

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Sleeps 3
2 Twin Beds

1 King Bed View

Exceptional

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Bathrobes

Hair dryer

Private bathroom

Separate bathtub and shower

Sleeps 3
1 King Bed

Family Friendly Deluxe Room

Sleeps 2

Family Friendly Deluxe Room

Sleeps 2

Club Twin Room

Sleeps 2

Apartment, 2 Bedrooms

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

2 bedrooms

Bathrobes

Hair dryer

Private bathroom

2 bedrooms
Sleeps 5
1 King Bed and 2 Twin Beds

Suite (Chairman)

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bedroom

Bathrobes

Hair dryer

Private bathroom

1 bedroom
Sleeps 5
1 King Bed and 2 Twin Beds

Presidential Suite

Highlights

Soundproofed

Individually decorated

Air conditioning

LED TV

Separate bedroom

Bathrobes

Hair dryer

Private bathroom

1 bedroom
Sleeps 3
1 King Bed

Presidential Suite

Sleeps 3

Deluxe Room - Double Occupancy

Sleeps 2

Family Suite

Sleeps 3

2 Twin Bed

Sleeps 2

Family Deluxe Room (Double Bed)

Sleeps 2

Family Room (2 Beds)

Sleeps 4

Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

Sleeps 4

Cherry Maruko Deluxe Family Room

Sleeps 2

Ultraman Family Suite

Sleeps 2

Grand Executive Suite

Sleeps 2

Grand Suite

Sleeps 2

Grand Club Deluxe Room

Sleeps 2

Club King Room

Sleeps 2

Grand Deluxe Room

Sleeps 2

Family-friendly Family Room

Sleeps 2

Grand Suite · Living Grand

Sleeps 2

Grand Executive Suite · Living Grand

Sleeps 2

Club Family One-Bedroom Apartment

Sleeps 2

One king bed view

Sleeps 2

Two twin beds view

Sleeps 2

About the neighborhood

Located in Luohu neighborhood, Grand Hyatt Shenzhen is connected to a shopping center. The MixC Shopping Mall and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Luohu Port and Huaqiangbei are two other places to visit that come recommended. Visit our Shenzhen travel guide

1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

The MixC Shopping Mall
6 min walk - 0.4 miles
Shenzhen Museum
13 min walk - 0.7 miles
Luohu Commercial City
16 min walk - 0.9 miles
Dongmen Pedestrian Street
18 min walk - 1.0 mile
Luohu Port
5 min drive - 1.1 miles

Getting around

Ludancun Station
6 min walk
Shenzhen Station
17 min walk
Shenzhen Intl. Airport (SZX)
37 min drive

Restaurants

尚连越泰料理 LIAN
3 min walk
蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant
3 min walk
La Terrazza
7 min walk
The Grand Club
6 min walk
1881
6 min walk

About this property

Grand Hyatt Shenzhen

Luxury hotel near The MixC Shopping Mall

Located close to Luohu Port and Dongmen Pedestrian Street, Grand Hyatt Shenzhen provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a massage, a facial, and aromatherapy at the onsite spa. Be sure to enjoy a meal at the 5 on-site restaurants, including breakfast, brunch, lunch, and dinner. Yoga classes are offered at the gym; the property also has 2 bars, a business center, and a steam room. Guests can connect to free in-room WiFi.

Additional perks include:

An outdoor pool along with sun loungers
Free self parking
Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
A 24-hour front desk, an elevator, and concierge services

Room features

All 471 individually decorated rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.

Extra conveniences in all rooms include:

Bathrooms with separate tubs/showers and hair dryers
40-inch LED TVs with cable channels
Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Pool
Spa
Parking included
Free WiFi

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Free self parking on site

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
2 bars/lounges
5 restaurants
A coffee shop/cafe
Couples/private dining

Restaurants on site

Belle-Vue Grill
China Lodge
La Terrazza
Sugar Box
The Show Kitchen

Things to do

Designer stores
Full-service spa
Gym
Outdoor pool
Shopping mall
Steam room
Yoga classes

Family friendly

Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

13 meeting rooms
29,805 square feet of conference space
Business center

Outdoors

Pool loungers

Full-service spa

13 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hydrotherapy
Manicures/pedicures
Massage
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator (40 inch wide door)
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (30 inches high)
Wheelchair-width doorways

1 building
38 floors
Banquet hall
Built in 2009
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathrobes
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided

Entertainment

40-inch LED TV with cable channels
iPod dock

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Restaurant dining guides

Air conditioning
Desk
Free daily newspapers
Individual decor
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 1 2026 to February 10 2026 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CNY 408 per day

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 218 per person
Airport shuttle fee: CNY 700 per vehicle (one-way)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 408 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property requires guests to wear swimming caps while in the pool.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Hyatt Shenzhen

Grand Hyatt Shenzhen Hotel

Shenzhen Grand Hyatt

Grand Hyatt Shenzhen Hotel Shenzhen

Grand Hyatt Shenzhen Hotel

Grand Hyatt Shenzhen Shenzhen

Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from February 1 2026 to February 10 2026 (dates subject to change).

Is Grand Hyatt Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Hyatt Shenzhen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Hyatt Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 700 per vehicle applies.

Where is Grand Hyatt Shenzhen located?

Located in Luohu, this luxury hotel is within 1 mi (2 km) of The MixC Shopping Mall, Dongmen Pedestrian Street, and Luohu Port. Huaqiangbei and Shenzhen Convention and Exhibition Center are also within 6 mi (10 km). Ludancun Station is 6 minutes by foot and Grand Theater Station is 10 minutes.

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Grand Hyatt Shenzhen Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Property conditions & facilities

10/10 Excellent

Arlene

Jan 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

clean and spacious room. prompt room service. attentive front desk personnel as well as the concierge staff located at 1/F.

Stayed 2 nights in Dec 2025

10/10 Excellent

Elizabeth

Nov 6, 2025

Liked: Cleanliness, property conditions & facilities

Hotel is a newer hotel. Room was spacious and clean. Staffs are polite and helpful. Location is great, connects to an indoor mall which is very helpful when hot weather that you don’t want to be out under the sun.

Stayed 3 nights in Oct 2025

10/10 Excellent

Roman

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !

Stayed 1 night in Jun 2025

10/10 Excellent

Sik Ming

Sep 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location for underground to everywhere in Shenzhen. Joining to a huge shopping arcade.

Stayed 2 nights in Sep 2025

10/10 Excellent

Huanshi

Jun 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the classic Chinese styled room layout. Staff were very friendly and helpful. Excellent stay overall.

Stayed 1 night in Jun 2025

10/10 Excellent

Joelle

Dec 19, 2024

Liked: Cleanliness, property conditions & facilities

Staff are very helpful, room in great condition and accessible location

Stayed 4 nights in Dec 2024

8/10 Good

Christian

Aug 31, 2025

Nice hotel

Stayed there for a whole week. Rooms clean and comfortable, the lounge floor was worth its extra money, the bar people very nice - one suggestion I have - waiting for every cocktail 20 minutes is too long ! Check in and out easy and fast - lift situation very complicated going first to 33 rd floor every time you wanna go up or down generally good staff.

Stayed 7 nights in Aug 2025

8/10 Good

jesus calderon

May 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The cleaning staff was amazing. Check in staff wonderful Breakfast staff managers hostess horrible they gave bill at beginning of eating out meal. Cooks were great We were charged 2 meals as we were 3 guests 2 rooms

Stayed 2 nights in May 2025

10/10 Excellent

millie

Jul 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The shopping center was great

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel. Quiet rooms huge breakfast. But the worse thing is their coffee. McDonald’s is the best.

Stayed 2 nights in Jan 2025

10/10 Excellent

Ava

Mar 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel being well maintained. Really love the rooms and most of things about this hotel

Stayed 2 nights in Mar 2024

10/10 Excellent

Sam

Oct 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support.

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and has a nice shopping mall next to it

The room is very good. TV is huge. The toilet has both bath top and rain forecast shower. Service is good too. Staff is very polite.

Stayed 1 night in Mar 2025

10/10 Excellent

Brent

Apr 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really liked the Grand Hyatt: the staff were super helpful and friendly, and went out of their way to accommodate us. The room was big, well designed, and quiet, and had a great view of the city. The fitness center was big and well-equipped, and the breakfast buffet was superb. a really excellent stay.

Stayed 2 nights in Mar 2024

10/10 Excellent

Cesar

Apr 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful and perfect

Stayed 3 nights in Apr 2024

10/10 Excellent

Jesse calderon

Nov 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My wife and i were respected start to finish. Attentive staff

Stayed 8 nights in Nov 2024

8/10 Good

irene

Jan 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had other 5-stor hotel options in Shanzhen but I stick to Grand Hyatt for its amazing spa setting and its convenient location. I love it’s connected to a giant mall so I can just walk over for great dining options. It’s high end and quiet, though it is probably less grand than the other new 5-star hotels around. I highly recommend this place and will def stay here again and again- and you must see the spa and be wowed.

Stayed 2 nights in Jan 2024

6/10 Okay

Peter Paul

Dec 8, 2023

Liked: Staff & service, property conditions & facilities, room comfort

Fine hotel

The hotel is fine, staff is warm and welcome but the room had a strange smell. It is not the Grand Hyatt Hong Kong but all fine

Stayed 1 night in Dec 2023

10/10 Excellent

Casey

Dec 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is luxurious to my satisfaction for the price point. The staffs generally carry themselves professionally. I am appreciative for their effort to ship back the item I left in the room.

6/10 Okay

Matt

Jul 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Ok. Second stay here. Big hotel. Love the bar on 38th floor Breakfast. Best in shenzhen. Location excellent. Staff excellent. My only frustration is the bizarre lift configuration. Like 3 separate lifts you need to take in some cases. Hotel designed this way so cannot fix. The air con doesn’t cope with the heat. Even at lowest point it cannot coo effectively. Two other business companions said the same thing. I would stay here again because of the positives outweigh the negatives.

Stayed 2 nights in Jul 2025

8/10 Good

Janet

Jan 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is located in Luohu, the older part of SZ. But the location is fantastic as the hotel is just next to the malls and there are plenty of dining options. The room is spacious but abit dated. Upon check in, we found that the day curtains were torn with two holes which is not acceptable for a 5 star hotel. Had informed front desk during check out.

Stayed 3 nights in Jan 2025

8/10 Good

Stephen

May 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Italian restaurant La Terrazza has changed its menu. It is not as good as before. I had Calamari, and it looked and tasted like it came from Costco, or a frozen bag from a supermarket.The colour was brown, not a light colour as it should be. Also, I paid a lot for fish and received very little in return as I was still hungry. The atmosphere is good. Staff are great too, but the food, not so much. The location is great. Stella beer is on tap!!!

Stayed 4 nights in May 2025

10/10 Excellent

Richard

Dec 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A beautiful hotel, with excellent staff. Mixc is right outside, which has a large supermarket, and the hotel is close to several metro stations.

Stayed 6 nights in Nov 2025

8/10 Good

Chin Kiang

Sep 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The reception staff was extremely helpful, very courteous and professional.. kudos to her..

Stayed 1 night in Sep 2025

10/10 Excellent

warren

May 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great Hotel close to great shopping best area

Stayed 2 nights in Apr 2025

Grand Hyatt Shenzhen

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Photo gallery for Grand Hyatt Shenzhen

Reviews

Popular amenities

Room options

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Premier Suite

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1 King Bed

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1 King Bed Club Access

Highlights

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1 King Bed Club Access Deluxe

Highlights

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1 King Bed Deluxe

Highlights

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Grand Suite

Highlights

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1 King Bed

Highlights

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2 Twin Beds

Highlights

View all photos for Apartment, 1 Bedroom (with club access)

Apartment, 1 Bedroom (with club access)

Highlights

View all photos for 2 Twin Beds Club Access

2 Twin Beds Club Access

Highlights

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Executive Suite

Highlights

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Premier Suite

Highlights

View all photos for Twin Beds View

Twin Beds View

Highlights

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1 King Bed View

Highlights

View all photos for Family Friendly Deluxe Room

Family Friendly Deluxe Room

View all photos for Family Friendly Deluxe Room

Family Friendly Deluxe Room

View all photos for Club Twin Room

Club Twin Room

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

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Suite (Chairman)

Highlights

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Presidential Suite

Highlights

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Presidential Suite

View all photos for Deluxe Room - Double Occupancy

Deluxe Room - Double Occupancy

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Family Suite

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2 Twin Bed

View all photos for Family Deluxe Room (Double Bed)

Family Deluxe Room (Double Bed)

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Family Room (2 Beds)

View all photos for Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

Family Room (Grand Twin Bed Room + Deluxe King Bed Room)

View all photos for Cherry Maruko Deluxe Family Room

Cherry Maruko Deluxe Family Room

View all photos for Ultraman Family Suite

Ultraman Family Suite