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Genpla Hotel Shenzhen Qianhai

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Library - Genpla Hotel Shenzhen Qianhai (Shenzhen)
Buffet - Genpla Hotel Shenzhen Qianhai (Shenzhen)
Exterior - Genpla Hotel Shenzhen Qianhai (Shenzhen)
Library - Genpla Hotel Shenzhen Qianhai (Shenzhen)
Lobby sitting area - Genpla Hotel Shenzhen Qianhai (Shenzhen)
Luxury
4.5 star property
9.0

Wonderful

Urban sanctuary in Shenzhen

Polished hardwood floors and attentive staff create an atmosphere of refined luxury. Guests savor abundant breakfast offerings in the immaculate restaurant. Just minutes from the subway station, the hotel provides convenient access to MixC mall's shopping and dining destinations.

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Single Room

Superior Single Room | View from room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Nanshan, a neighborhood in Shenzhen, Genpla Hotel Shenzhen Qianhai is near a metro station. MixC Shopping Mall and Coco Park Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Nanshan Culture Center and Shenzhenwan Science and Technology Ecological Garden are also worth visiting. Visit our Shenzhen travel guide
Map
Guiwan 4th Road No. 99, Shenzhen, Guangdong, 518000

What's nearby

  • Xin'an Nantou Ancient City
    Xin'an Nantou Ancient City
    8 min walk - 0.5 miles
  • Shenzhen University
    Shenzhen University
    3 min drive - 1.8 miles
  • Qianhai International Conference Center
    19 min walk - 1.0 mile
  • Zhongshan Park
    3 min drive - 1.8 miles
  • Nanshan Flower Park
    3 min drive - 1.8 miles

Getting around

  • Xili Railway Station
    8 min drive
  • Liyumen Station
    8 min walk
  • Shenzhen Intl. Airport (SZX)
    28 min drive

Restaurants

  • 海月百味馆（前海店）
    10 min walk
  • Victiria View Hongkong
    11 min walk
  • KFC (肯德基)
    14 min walk
  • Starbucks
    11 min walk
  • 横屋·駅前拉面
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CNY 98 for adults and CNY 49 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 星璞·前海湾餐厅
  • 星璞·深圳湾餐厅

Things to do

  • 24-hour gym
  • Books
  • Library
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 4,090 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 22 floors
  • Built in 2019
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 49 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Genpla Hotel Shenzhen Qianhai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Genpla Hotel Shenzhen Qianhai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Genpla Hotel Shenzhen Qianhai?

Check-out is at noon.

Where is Genpla Hotel Shenzhen Qianhai located?

Located in Nanshan, this luxury hotel is within 1 mi (2 km) of Xin'an Nantou Ancient City, Nanshan Flower Park, and Qianhai International Conference Center. Qianhai Vanke International Conference Center and Zhongshan Park are also within 2 mi (3 km). Liyumen Station is 8 minutes by foot and Daxin Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Genpla Hotel Shenzhen Qianhai Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 35 out of 57 reviews
Rating 8 - Good. 14 out of 57 reviews
Rating 6 - Okay. 7 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 0 out of 57 reviews

Reviews

Verified

10/10 Excellent

ADELA CHING YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the hotel it’s quite new from its facilities. The room is clean, and they have hardwood floors instead of carpets which I prefer. Staff are friendly. The hotel is very close by a large mall, around 3 mins walk. Don’t expect much view from the room, it’s mainly surrounded by roads. Sound proof though, can’t hear the traffic at all. The only thing I didn’t like was the scent of the body wash. The shampoo and conditioner smells ok but the body wash smells a bit weird. I ended up using shampoo to wash my body. Also I didn’t like they use refillable bottles for body wash, shampoo and conditioner where guests can open up the bottles themselves. It’s good for the environment for not using one time use plastics but it makes me feel like it’s not as sanitary. Overall the hotel is good. Clean, good price, close to the mall the restaurants. I’d stay here again.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Suk Nga Hyde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious . Very convenient Walking distance to shopping mall.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Yujie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to subways and 3 big malls (5mins walking)
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Yuet Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Kin Fai

Liked: Cleanliness, staff & service
No swimming pool，no photo taking allowed in the library.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
The quality of breakfast not so good.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Sau Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Miu Ling Sandy

如果能夠提供剃鬚刀，和化裝棉更好
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

stella yuklan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常滿意的酒店

這洒店的工作人員是用心去工作，我在退房後在大堂候車，看到大堂處理行李員工，處理客人之間事情非常有禮和快捷，我等網約車司機找地點有小問題，我找前台的服務員幫忙，一位年輕人，他馬上幫助拍照片send去司機，還幫忙拿行李出門，非常感謝，早餐時也看到有經理巡視餐廳，員工清潔俾其他酒店更好，房間清潔也十分到位，下次到深圳一定住回這家酒店
Stayed 2 nights in May 2025
Verified

6/10 Okay

Shu Pui Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體來講滿意，但最簡單都沒有咖啡粉提供
Stayed 1 night in Apr 2025
Verified

8/10 Good

Pak yan Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便利职员主动有礼
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服務很好，員工好有禮貌！酒店設施很好，提議洗手間應供應洗水液及細毛巾！ 享用早餐時，餐廳員工態度一流，主動提出幫忙！
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Shu Pui Simon

Liked: Cleanliness, staff & service, property conditions & facilities
最基本咖啡粉沒有提供要通知職員才俾你另外沖涼熱水水力不足
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Yin Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦

非常棒！地點都算方便，地鐵站就在酒店門口，旁邊也有萬象前海商場，吃喝方便！這次入住還有升級，最意想不到的是，評論酒店後還有精美書籤🤓
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Wai Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
首先感謝服務員（肖莉），她的服務殷勤細心。酒店質素真係要俾10分。如果真係要彈， 只是取房時間延遲。但酒店都好識做，延遲三點先退房。
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Yiu Wah Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐變差了連排骨都沒有，火箭菜也沒有
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Yiu Wah Tony

Liked: Cleanliness, staff & service, room comfort
早餐差了很多，連蒸排骨，火箭菜都沒了。太沒意思了
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優質的酒店

環境乾淨，衛生，早餐律很豐富
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
非常好，地點優越！會考慮再次入住
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Tsui hung vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔、職員有禮
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Yiu Wah Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

設備很新

張Jason服務很好，酒店不錯，早餐丰富
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

悠閒必選

寧靜舒適，交通方便，鄰近有三個商場，購物及美食很多選擇👍
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

SZE SZE

Liked: Cleanliness, staff & service, property conditions & facilities
因為訂多間房間而且入住長短有不同，所以分配入住安排比較複雜 。 前台職員 Leo非常耐心，用了近30分鐘幫助我們處理 。最後還贈送生果盤到我們每一間房間，服務非常周到。服務非常周到
Stayed 1 night in Jun 2024