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Genpla Hotel Shenzhen Qianhai

4.5 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

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Photo gallery for Genpla Hotel Shenzhen Qianhai

Library
Exterior
Library
Library
Library

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Single Room

Superior Single Room | Down comforters, pillowtop beds, desk, laptop workspace

Superior Single Room

Highlights

Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Hair dryer
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Down comforters, pillowtop beds, desk, laptop workspace

Standard Single Room

Highlights

Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Hair dryer
  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Down comforters, pillowtop beds, desk, laptop workspace

Superior Twin Room

Highlights

Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Hair dryer
  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, pillowtop beds, desk, laptop workspace

Standard Twin Room

Highlights

Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Hair dryer
  • City view
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

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Exterior

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

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  • Parking included
  • Free WiFi
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9.2 out of 10, Wonderful, 164 reviews
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About the neighborhood

Map
Guiwan 4th Road No. 99, Shenzhen, Guangdong, 518000

What's nearby

  • Xin'an Nantou Ancient City - 1 min walk - 0.0 miles
  • Yifang Center - 4 min drive - 2.5 miles
  • Shenzhen University - 4 min drive - 2.2 miles
  • Window of the World - 7 min drive - 4.3 miles
  • Shenzhen Bay Port - 10 min drive - 6.7 miles

Getting around

  • Daxin Station - 2 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 28 min drive

Restaurants

  • ‪十三羊蒙古羊排店 - ‬9 min walk
  • ‪90度炭烧咖啡小站 - ‬7 min walk
  • ‪聚缘居茶艺馆 - ‬6 min walk
  • ‪时光解馋坊 - ‬9 min walk
  • ‪星海教育书店 - ‬9 min walk

About this property

Genpla Hotel Shenzhen Qianhai

Luxury hotel near Window of the World
Consider a stay at Genpla Hotel Shenzhen Qianhai and take advantage of shopping on site, a coffee shop/cafe, and a library. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to laundry facilities and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and multilingual staff
  • A gift shop, books, and smoke-free premises
Room features
All 336 rooms have comforts such as free international calls and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 50-inch LCD TVs with satellite channels
  • Wardrobes/closets, housekeeping, and electrical adapters/chargers

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: CNY 68 for adults and CNY 34 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 星璞·前海湾餐厅
  • 星璞·深圳湾餐厅

Things to do

  • 24-hour gym
  • Books
  • Library
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 4,090 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 22 floors
  • Built in 2019
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 34 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, UnionPay QuickPass, and WeChat Pay
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Genpla Shenzhen Qianhai
Genpla Hotel Shenzhen Qianhai Hotel
Genpla Hotel Shenzhen Qianhai Shenzhen
Genpla Hotel Shenzhen Qianhai Hotel Shenzhen

Frequently asked questions

Is Genpla Hotel Shenzhen Qianhai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Genpla Hotel Shenzhen Qianhai?

Self parking is free at this property.

What time is check-in at Genpla Hotel Shenzhen Qianhai?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Genpla Hotel Shenzhen Qianhai?

Check-out is at noon.

Where is Genpla Hotel Shenzhen Qianhai located?

Located in Nanshan, this luxury hotel is within 1 mi (2 km) of Xin'an Nantou Ancient City, Zhongshan Park, and Nanshan Flower Park. Nanshan Museum and Shenzhen University are also within 2 mi (3 km). Daxin Station is only a 2-minute walk and Liyumen Station is 13 minutes.

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Genpla Hotel Shenzhen Qianhai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Yuet Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
The quality of breakfast not so good.
Stayed 2 nights in Nov 2024

6/10 Okay

Kin Fai

Liked: Cleanliness, staff & service
No swimming pool，no photo taking allowed in the library.
Stayed 1 night in Sep 2024

8/10 Good

Sau Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the hotel it’s quite new from its facilities. The room is clean, and they have hardwood floors instead of carpets which I prefer. Staff are friendly. The hotel is very close by a large mall, around 3 mins walk. Don’t expect much view from the room, it’s mainly surrounded by roads. Sound proof though, can’t hear the traffic at all. The only thing I didn’t like was the scent of the body wash. The shampoo and conditioner smells ok but the body wash smells a bit weird. I ended up using shampoo to wash my body. Also I didn’t like they use refillable bottles for body wash, shampoo and conditioner where guests can open up the bottles themselves. It’s good for the environment for not using one time use plastics but it makes me feel like it’s not as sanitary. Overall the hotel is good. Clean, good price, close to the mall the restaurants. I’d stay here again.
Stayed 1 night in Jul 2024

6/10 Okay

Shu Pui Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體來講滿意，但最簡單都沒有咖啡粉提供
Stayed 1 night in Apr 2025

8/10 Good

Pak yan Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通便利职员主动有礼
Stayed 1 night in Apr 2025

10/10 Excellent

MING SAN

Stayed 2 nights in Apr 2025

6/10 Okay

Shu Pui Simon

Liked: Cleanliness, staff & service, property conditions & facilities
最基本咖啡粉沒有提供要通知職員才俾你另外沖涼熱水水力不足
Stayed 1 night in Feb 2025

10/10 Excellent

HSINHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Wai Yip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
首先感謝服務員（肖莉），她的服務殷勤細心。酒店質素真係要俾10分。如果真係要彈， 只是取房時間延遲。但酒店都好識做，延遲三點先退房。
Stayed 2 nights in Jan 2025

8/10 Good

YI KING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

TAK SUM PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Siu Ho

Stayed 1 night in Nov 2024

6/10 Okay

Yiu Wah Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐變差了連排骨都沒有，火箭菜也沒有
Stayed 1 night in Oct 2024

4/10 Poor

Yiu Wah Tony

Liked: Cleanliness, staff & service, room comfort
早餐差了很多，連蒸排骨，火箭菜都沒了。太沒意思了
Stayed 1 night in Oct 2024

6/10 Okay

Roy

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Rita

Stayed 1 night in Aug 2024

8/10 Good

Yiu Wah Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Poon King Kong

Stayed 3 nights in Aug 2024

10/10 Excellent

Pak To

Stayed 1 night in May 2024

8/10 Good

WAI CHUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

優質的酒店

環境乾淨，衛生，早餐律很豐富
Stayed 1 night in Aug 2024

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities
非常好，地點優越！會考慮再次入住
Stayed 2 nights in Aug 2024