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Futian Shangri-La Shenzhen

5.0 star property

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Photo gallery for Futian Shangri-La Shenzhen

Bar (on property) - Futian Shangri-La Shenzhen (Shenzhen)
Snack bar - Futian Shangri-La Shenzhen (Shenzhen)
Horizon Club, Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk - Futian Shangri-La Shenzhen (Shenzhen)
Rooftop terrace - Futian Shangri-La Shenzhen (Shenzhen)
Flat-screen TV - Futian Shangri-La Shenzhen (Shenzhen)
Nestled near Shenzhen Convention and Exhibition Center, Futian Shangri-La Shenzhen offers a luxurious retreat with a rooftop terrace, coffee shop/cafe, and hair salon. Enjoy fine dining at one of the 5 on-site restaurants or rejuvenate at Chi, The Spa. With an indoor pool featuring sun loungers and free self parking available for guests to unwind. Guest reviews rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Suite

Living area | Flat-screen TV

Deluxe Suite

  • Sleeps 3
  • Free WiFi

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Horizon Club, Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

Horizon Club, Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Premier Room, 1 King Bed

Horizon Club, Premier Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Premier Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Premier Room, 2 Twin Beds

Horizon Club, Premier Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Horizon Club, Premier Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Specialty Suite

Premium bedding, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 3
  • Free WiFi

About the neighborhood

Located in Futian, a neighborhood in Shenzhen, Futian Shangri-La Shenzhen is in a shopping district and near a metro station. Coco Park Shopping Center and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Don't miss out on a visit to Window of the World. Visit our Shenzhen travel guide
Map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048

What's nearby

  • Shenzhen Futian Convention and Exhibition Center
    Shenzhen Convention and Exhibition Center
    10 min walk - 0.5 miles
  • A cityscape with a prominent bridge, skyscrapers, and a clear blue sky.
    Shenzhen Civic Center
    11 min walk - 0.6 miles
  • Shenzhen Lianhuashan Park
    Shenzhen Lianhuashan Park
    17 min walk - 1.0 mile
  • Shenzhen Central Park
    Shenzhen Central Park
    2 min drive - 1.3 miles
  • Shenzhen Library
    16 min walk - 0.9 miles

Getting around

  • Hong Kong Lok Ma Chau Station
    3 min drive
  • Shenzhen Convention and Exhibition Center Station
    3 min walk
  • Shenzhen Intl. Airport (SZX)
    33 min drive

Restaurants

  • 木屋燒烤
    3 min walk
  • Havana Bar
    2 min walk
  • Flavorz
    2 min walk
  • Blue Frog 蓝蛙
    3 min walk
  • Paletto
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 190 to 190 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 190 to 190 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Futian Shangri-La Shenzhen have a pool?

Yes, this property has an indoor pool.

Is Futian Shangri-La Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Futian Shangri-La Shenzhen?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Futian Shangri-La Shenzhen?

Check-out is at noon.

Does Futian Shangri-La Shenzhen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.

Where is Futian Shangri-La Shenzhen located?

Located in Futian, this luxury hotel is within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Splendid China Folk Village are also within 6 mi (10 km). Shenzhen Convention and Exhibition Center Station is only a 3-minute walk and Futian Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Futian Shangri-La Shenzhen Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 641 out of 986 reviews
Rating 8 - Good. 249 out of 986 reviews
Rating 6 - Okay. 49 out of 986 reviews
Rating 4 - Poor. 19 out of 986 reviews
Rating 2 - Terrible. 28 out of 986 reviews

Reviews

Verified

10/10 Excellent

kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Wonderful stay. Helpful staff. Very convenient location.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Shih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very consistent service and cleanliness
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Choon Khing Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff are very helpful. Room is comfortable.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Ji Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff, breakfast is good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Personal were super friendly, room was spacious and had a good view over futian
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Huge comfy bed, amazing views from the 14th floor.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Estee

Liked: Cleanliness, staff & service
Hotel is clean with great service! Location is fantastic Per review too!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Liangyin

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay. Beautiful hotel. Great service.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Luyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
clean big room, well-managed and front counter staff were excellent and friendly plus helpful
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wish I stayed longer.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a great location with friendly and accomodating staff. Rooms are great size and well setup. Would highly recommend for stay in shenzhen. Easy walk to coco park and has a mall right outside the hotel area with lots of dining options.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Staff & service, amenities, property conditions & facilities
In a business district surrounded by eateries. Easy walking to malls. Friendly and helpful staff. English proficiency is marginals but adequate to help. Room was big and clean. Will return.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
our rooms are clean, spacious and bright. even the bathroom is huge! and i love the little walk-in wardrobe! never had one in a hotel before, what a pleasant surprise :) the housekeeping staff did a great job in keeping our rooms clean too. love our stay. will be back to Shangrila Futian if we visit SZ again.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Yan Ni

Liked: Cleanliness, staff & service, room comfort
Holden was the staff that attended me at check-in, very friendly and helpful. Hotel renovation is a little dated, but service is good to make up for it
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities
This is my second time staying. The reception staff is very friendly. Room is clean. Ambience is good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
great location, close to many attractions, very friendly staff, spacious rooms in the center of the city.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was high-end, tasty, and just enough.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a room with the club benefits. Very good food and drinks. Used the fantastic gym.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent time, Amenities, location, and service are all top notch. We will come back again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Our room was Clean and spacious and nice staff in our hotel. I will definatley come back
Stayed 1 night in Nov 2025
Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and comfortable and has a very good view. Staff are friendly. I’ll definitely stay in this hotel next time when I’m in town.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and excellent location. Very good service too - they brought delivery food upstairs for us
Stayed 4 nights in Aug 2025