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Four Points by Sheraton Shenzhen

4.0 star property
Hotel with 2 restaurants, near Shenzhen Convention and Exhibition Center

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Photo gallery for Four Points by Sheraton Shenzhen

Lobby lounge
Superior Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV
Room, 2 Double Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV

Superior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 54 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 212 reviews
Holiday Inn Express Shenzhen Futian Center by IHG

About the neighborhood

Map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038

What's nearby

  • Huanggang Border Crossing - 1 min drive - 0.9 miles
  • Shenzhen Convention and Exhibition Center - 1 min drive - 1.1 miles
  • Coco Park Shopping Center - 2 min drive - 1.5 miles
  • Huaqiangbei - 4 min drive - 3.0 miles
  • Dongmen Pedestrian Street - 7 min drive - 5.5 miles

Getting around

  • Futian Checkpoint Station - 10 min walk
  • Hong Kong Lok Ma Chau Station - 14 min walk
  • Hong Kong International Airport (HKG) - 46 min drive

Restaurants

  • ‪鱼满塘 - ‬8 min walk
  • ‪肯德基 - ‬12 min walk
  • ‪深圳碧炉茶坊 - ‬11 min walk
  • ‪桂花餐厅 - ‬7 min walk
  • ‪花园酒吧 - ‬5 min walk

About this property

Four Points by Sheraton Shenzhen

Upscale hotel near Shenzhen Convention and Exhibition Center
Located close to Coco Park Shopping Center and Huaqiangbei, Four Points by Sheraton Shenzhen provides a coffee shop/cafe, a garden, and a hair salon. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Yoga classes and fitness classes are offered at the health club; Four Points by Sheraton Shenzhen also has dry cleaning/laundry services, car rentals on site, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, wedding services, and luggage storage
  • ATM/banking services, a TV in the lobby, and multilingual staff
Room features
All 438 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 40-inch HDTVs with cable channels
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 35 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 208 for adults and CNY 104 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • China Spice
  • Taste
  • The Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (5,651 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 for adults and CNY 104 for children
  • Self parking fee: CNY 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 233 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Shenzhen
Four Points Sheraton Hotel Shenzhen
Four Points Sheraton Shenzhen
Shenzhen Four Points
Shenzhen Four Points Sheraton
Shenzhen Sheraton Four Points
Sheraton Four Points Shenzhen
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen

Frequently asked questions

Does Four Points by Sheraton Shenzhen have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Four Points by Sheraton Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Shenzhen?

Self parking is available for CNY 35 per day.

What time is check-in at Four Points by Sheraton Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Shenzhen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Four Points by Sheraton Shenzhen located?

Located in Futian, this hotel is within 3 mi (5 km) of Shenzhen Convention and Exhibition Center, Coco Park Shopping Center, and Huaqiangbei. Splendid China Folk Village and Dongmen Pedestrian Street are also within 6 mi (10 km). Futian Checkpoint Station is 10 minutes by foot and Futian Bonded Area Station is 13 minutes.

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Four Points by Sheraton Shenzhen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 197 out of 573 reviews
Rating 8 - Good. 261 out of 573 reviews
Rating 6 - Okay. 78 out of 573 reviews
Rating 4 - Poor. 24 out of 573 reviews
Rating 2 - Terrible. 13 out of 573 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Amenities
Great experience! The staff are amiable,the room is clean the over all facility is presentable and it’s near Hongkong Border. We are satisfied with our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for a business trip
Stayed 3 nights in Jan 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late checkout available.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good restaurants there
Stayed 4 nights in Oct 2023

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place us a bit old but location is good for keeping luggage after check out then sight seeing around and take back belongings before travel back to Hong Kong
Stayed 1 night in Dec 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Older property. Needs real renovation. Very nice staff. They sort of speak English, but really try to be helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Yee Fatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Stayed 2 nights in May 2024

10/10 Excellent

Nandita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Good
Stayed 1 night in Sep 2024

8/10 Good

Ka Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nthy special
Stayed 1 night in Dec 2024

10/10 Excellent

EE LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Mar 2024

6/10 Okay

Wai Man Iris

Liked: Staff & service, room comfort
Shuttle bus schedule on every 1 hr to boarder. It's better to run it more frequently. Hotel is a bit old but comfortable. Good of buffet breakfast, quite a lot of choices.
Stayed 1 night in Sep 2024

10/10 Excellent

GURUPRASADJEEVAN

Liked: Staff & service, property conditions & facilities, room comfort
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
Stayed 5 nights in May 2024

6/10 Okay

Pansy

Liked: Cleanliness, staff & service, property conditions & facilities
A bit far away from subway.
Stayed 2 nights in Oct 2024

8/10 Good

Baron

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable.
Stayed 1 night in Apr 2024

8/10 Good

CHUN

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Jun 2023

6/10 Okay

Teddy

Very stinky washroom and smell of smoke. I changed rooms two time after satisfactorily settled in a clean room.
Stayed 1 night in Aug 2023

8/10 Good

Adam

Liked: Cleanliness
早餐豐富
Stayed 1 night in May 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古いホテルですが、高級感もあり落ち着いた感じ
Stayed 2 nights in Mar 2025

10/10 Excellent

KYUNG JOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ah Ting Vanessa

Stayed 1 night in Feb 2025

10/10 Excellent

Naotoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Wenhsin

Disliked: Property conditions & facilities, room comfort
酒店房間有點老舊
Stayed 1 night in Jan 2025

10/10 Excellent

Yan

Stayed 1 night in Nov 2024