Crowne Plaza Shenzhen Futian by IHG

4.5 star property
Luxury Shenzhen hotel connected to the convention center, a quick walk to Coco Park Shopping Center

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Photo gallery for Crowne Plaza Shenzhen Futian by IHG

Exterior
Property video
Suite, 1 Bedroom, Club Lounge Access | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 40 of 40 rooms

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Upgrade Premium Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Presidential Suite, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 Twin Bed

Premium Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

2 Twin Beds Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

2 Twin Beds Standard

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

1 King Bed Standard High Floor

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds, Club Lounge Access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Club Lounge Access

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 91 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Suite, 1 Bedroom, Club Lounge Access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Premium Room, 1 King Bed, Club Lounge Access, City View

Highlights

Soundproofed
Air conditioning
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout drapes/curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Twin Bed

1 King Standard Room

  • Sleeps 2
  • 1 King Bed

2 Twin Standard Room High Floor

  • Sleeps 2
  • 2 Twin Beds

Family Deluxe Suite - Triple Occupancy

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

1 King 1 Bedroom Crowne STE Lounge Access

  • Sleeps 2
  • 1 Queen Bed

Family Connecting Rooms - Double Bed Connecting Double Bed

  • Sleeps 4
  • 2 King Beds

Connecting Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

1 King 1 Bedroom Suite Lounge Access

  • Sleeps 3
  • 1 King Bed

King Bed Premium Lounge Access

  • Sleeps 2
  • 1 King Bed

Family Connecting Room - Double Bed Connecting Twin Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Family-friendly Queen Room

  • Sleeps 2
  • 1 King Bed

1 King Premium Room High Floor Lounge Access

  • Sleeps 2
  • 1 King Bed

Family Friendly Room

  • Sleeps 2
  • 1 King Bed

1 King 1 Bedroom Presidential Suite

  • Sleeps 2
  • 1 King Bed

1 King Standard Room High Floor

  • Sleeps 2
  • 1 King Bed

King Bed Lounge Access

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Upgeaded Standard Room-Queen Bed

  • Sleeps 2
  • 1 Queen Bed

1 King Premium Room

  • Sleeps 2
  • 1 King Bed

1 King 1 Bedroom Exe Suite Lounge Access

  • Sleeps 2
  • 1 King Bed

2 Twin Standard Room

  • Sleeps 2
  • 2 Twin Beds

2 Twin Premium Room High Floor Lounge Access

  • Sleeps 2
  • 2 Twin Beds

External Connecting Double Bed Rooms

  • Sleeps 4
  • 2 Queen Beds

Family Friendly Themed Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048

What's nearby

  • Shenzhen Convention and Exhibition Center - 14 min walk - 0.8 miles
  • Coco Park Shopping Center - 1 min drive - 0.7 miles
  • Huanggang Border Crossing - 3 min drive - 2.0 miles
  • Huaqiangbei - 4 min drive - 2.4 miles
  • Window of the World - 8 min drive - 5.3 miles

Getting around

  • Futian Station - 4 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪Lavo - ‬2 min walk
  • ‪珍味汤馆 - ‬1 min walk
  • ‪北海渔村 - ‬2 min walk
  • ‪犇Bi放题火锅 - ‬2 min walk
  • ‪后花园酒吧 - ‬1 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

Luxury hotel near Coco Park Shopping Center
Located close to Shenzhen Convention and Exhibition Center and Huaqiangbei, Crowne Plaza Shenzhen Futian by IHG provides a free grocery shopping service, shopping on site, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and dim sum. Fitness classes and yoga classes are offered at the gym; Crowne Plaza Shenzhen Futian by IHG also has a garden, a hair salon, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, luggage storage, and multilingual staff
Room features
All 391 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna Chinese Restaur
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura Japanese Restau

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 292.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Does Crowne Plaza Shenzhen Futian by IHG have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Shenzhen Futian by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Shenzhen Futian by IHG?

Self parking is free at this property.

What time is check-in at Crowne Plaza Shenzhen Futian by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Shenzhen Futian by IHG?

Check-out is at noon.

Does Crowne Plaza Shenzhen Futian by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 480 per vehicle applies.

Where is Crowne Plaza Shenzhen Futian by IHG located?

Located in Futian, this luxury hotel is within 1 mi (2 km) of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. Huaqiangbei and Window of the World are also within 9 mi (15 km). Futian Station and Shenzhen Convention and Exhibition Center Station are within a 5-minute walk.

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Crowne Plaza Shenzhen Futian by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 642 reviews
Rating 8 - Good. 263 out of 642 reviews
Rating 6 - Okay. 65 out of 642 reviews
Rating 4 - Poor. 16 out of 642 reviews
Rating 2 - Terrible. 7 out of 642 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for walking to Futian railway station to Hong Kong. The staff at the front desk were very friendly and worked efficiently for my registration.
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the middle of Futian Shenzhen
Stayed 4 nights in Feb 2025

6/10 Okay

BYUNG HO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

siew

Good location
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teddy

Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
And the food was great all inclusive
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024

10/10 Excellent

Hae Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Option, Great Value

Great Location, clean and good size rooms, fast check inn, good service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Zhuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the financial district and close to the metro and shopping; great breakfast options, clean room and comfortable bed. Staff were kind, patient, and helpful, willing to assist with package shipping, late checkout was granted for member. Very satisfied and will return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Great place.

I stay a a lot of hotels. This hotel was a great hotel. Great room, friendly staff and spacious and new. I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza Shenzhen

Well run establishment. Staff are helpful. They really went out of their way to help wherever they can. Compliments to management and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently renovated and complete breakfast
Stayed 1 night in May 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely my stay here. All staff were incredibly friendly. My luggage wheel broke on my way to the hotel and one of the in house staff fixed it for me. I was very well looked after, especially by staff member Amy who went above and beyond to help me around, especially not knowing the language and area very well. Highly recommend staying at Crowne Plaza when in Shen Zhen!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short 5 min walk to Coco Park Shopping mall. Breakfast was great. Comfortable room and beds. TV remote control wasnt working well but the hotel staff was quick to rectify the problem.
Stayed 1 night in Sep 2024

8/10 Good

Rafiqul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and comfortable

This is the 2nd time that i stayed here. Nice, clean and comfortable hotel. What I noticed is missing is the employees aren't well trained at the front desk and restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Chi Han Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable distance to coco park shopping mall. Convenient, high in value, bathtub is a bit too small. Overall good & comfortable stay for short trip.
Stayed 1 night in May 2024

6/10 Okay

Krishnan

Need new recommendations for hotels in SZ

It was just OK.
Stayed 3 nights in Mar 2024

10/10 Excellent

MAN YEE JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Chi Yuen Joden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Nov 2023

8/10 Good

Xueping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location and price

Good location close to the Metro station, but it is a bit hard to find the hotel among the high buildings surrounding it. Suggestion showing hotel sign on the road in front of the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Francis

Good hotel, new and modern. Courteous staff with at least broken English, no problem with communication. Walking distance to a huge shopping centre and subway. Lots of eating choices. Definitely will return.
Stayed 1 night in Mar 2024

10/10 Excellent

Alp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfy stay and great service

Super fast check in. At first I was given the room I booked and they were so kind to change my room and even upgraded. Their gym is amazing. The most outstanding gym I have ever seen with size, cleanliness with new machinese. Good job. Will stay again
Stayed 1 night in Mar 2024