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Aparthotel

Ascott Raffles City Shenzhen

4.5 star property
Luxury aparthotel with an indoor pool connected to a shopping center in Shenzhen

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Photo gallery for Ascott Raffles City Shenzhen

Interior entrance
1 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing
Front of property
3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Gym
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 Bedroom Executive

In-room safe, desk, blackout drapes, soundproofing

1 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
  • 80 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier

In-room safe, desk, blackout drapes, soundproofing

1 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
  • 90 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

Executive Studio | In-room safe, desk, blackout drapes, soundproofing

Executive Studio

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
  • 58 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive Twin Bed

Studio Executive Twin Bed | In-room safe, desk, blackout drapes, soundproofing

Studio Executive Twin Bed

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
  • 58 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Bedroom Premier

3 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

3 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
3 bedrooms
Blackout drapes/curtains
  • 178 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Executive

2 Bedroom Executive | Living room | LCD TV

2 Bedroom Executive

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
2 bedrooms
Blackout drapes/curtains
  • 122 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bedroom Premier

2 Bedroom Premier | In-room safe, desk, blackout drapes, soundproofing

2 Bedroom Premier

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
LCD TV
Washer/dryer
Blackout drapes/curtains
Private bathroom
  • 136 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 166 reviews
DoubleTree by Hilton Shenzhen Nanshan Hotel & Residences

About the neighborhood

Map
No 22 Dengliang Road, Nanshan District, Shenzhen, Guangdong, 518054

What's nearby

  • Coastal City - 18 min walk - 1.0 mile
  • MixC Shopping Mall - 3 min drive - 1.7 miles
  • Shenzhen Bay Port - 7 min drive - 2.0 miles
  • Window of the World - 7 min drive - 4.1 miles
  • Splendid China Folk Village - 7 min drive - 4.9 miles

Getting around

  • Xili Railway Station - 8 min drive
  • Nanyou Station - 11 min walk
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪老乡村 - ‬1 min walk
  • ‪Cafe De Flore - ‬3 min walk
  • ‪锅神涮涮锅 - ‬1 min walk
  • ‪湘土地酒店 - ‬13 min walk
  • ‪山海天酒楼 - ‬1 min walk

About this property

Ascott Raffles City Shenzhen

Luxury aparthotel with an indoor pool connected to a shopping center in Shenzhen
Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and dry cleaning. Each apartment features a kitchen with a refrigerator and a microwave, plus an all-in-one washing machine and dryer and an LCD TV with cable channels. Free WiFi, room service, and free bottled water are among the other amenities available to guests.
Ascott Raffles City Shenzhen offers 182 air-conditioned accommodations with all-in-one washer/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Shenzhen aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 79.50 for adults and CNY 40 for children
  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • Near a metro station

Things to do

  • Golf driving range
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 182 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 79.5 for adults and CNY 40 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Raffles City Shenzhen Hotel
Ascott Raffles City Shenzhen
Ascott Raffles City Shenzhen Shenzhen
Ascott Raffles City Shenzhen Aparthotel
Ascott Raffles City Shenzhen Aparthotel Shenzhen

Frequently asked questions

Does Ascott Raffles City Shenzhen have a pool?

Yes, this property has an indoor pool.

Is Ascott Raffles City Shenzhen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Raffles City Shenzhen?

This property doesn't offer parking.

What time is check-in at Ascott Raffles City Shenzhen?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Ascott Raffles City Shenzhen?

Check-out is at noon.

Where is Ascott Raffles City Shenzhen located?

Located in Nanshan, this luxury aparthotel is within 6 mi (10 km) of Window of the World, Happy Valley, and Splendid China Folk Village. Shenzhen Safari Park and Coco Park Shopping Center are also within 12 mi (20 km). Nanyou Station is 11 minutes by foot and Dengliang Station is 12 minutes.

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Ascott Raffles City Shenzhen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 60 reviews
Rating 8 - Good. 18 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

what a great place if you need to be in this area
Stayed 1 night in Apr 2025

10/10

its for a group of 4 and the 2 bedroom suite was spacious, clean and the location of the hotel cannot get any better. highly recommend for an overnight stay at this hotel. the mattress was sooo comfortable all of us had such good rest..
Stayed 1 night in Oct 2024

10/10

The rooms are nice and spacious. Theres a mall next to it that has direct access with the hotel. The food there is good. Theres also a market to buy snacks.
Stayed 7 nights in Apr 2024

10/10

Great service
Stayed 1 night in Jul 2023

10/10

Good for business people...
Stayed 7 nights in Mar 2024

8/10

So far it is OK
Stayed 1 night in Jun 2024

4/10

The room is so small and very old unlike what the photos show on Expedia website (HUGE DIFFERENCE). The bed is so small, like a single bed but not queen size bed. Noisy environment, always traffic jam around the hotel. Very disappointing.
Stayed 2 nights in Mar 2024

8/10

我登記的時候問前台我有沒有訂到第二天的早餐。他告訴我沒有, 但後來我自己發現我已付了錢。 我再次詢問才知道他們弄錯了。
Stayed 1 night in Jan 2025

10/10

Angenehme Unterkunft mit grossen Zimmern in unmittelbarer Nähe von Shops und zahlreichen Restaurants.
Stayed 2 nights in Dec 2024

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Nov 2024

10/10

Stayed 1 night in Aug 2024

8/10

Stayed 1 night in Jul 2024

10/10

Stayed 1 night in Jun 2024

8/10

Stayed 1 night in Jun 2024

10/10

Stayed 2 nights in Jun 2024

10/10

Stayed 4 nights in Jun 2024

8/10

Stayed 1 night in Apr 2024

10/10

Stayed 1 night in Apr 2024

8/10

Stayed 1 night in Apr 2024

8/10

房間隔音不太好
Stayed 1 night in Apr 2024

6/10

Stayed 1 night in Apr 2024

10/10

Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Mar 2024