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ANDAZ SHENZHEN BAY, BY HYATT

4.5 star property
Luxury hotel with 3 restaurants connected to a shopping center in Shenzhen

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Photo gallery for ANDAZ SHENZHEN BAY, BY HYATT

Deluxe Room, 1 King Bed (Partial Bay View) | View from room
Exterior
Indoor pool, open 6:00 AM to 10:30 PM, sun loungers, lifeguards on site
Suite, 1 King Bed, Bay View | View from room
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, free minibar

Twin Room, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, free minibar

Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View (Panoramic)

Deluxe Room, 1 King Bed, Bay View (Panoramic) | View from room

Deluxe Room, 1 King Bed, Bay View (Panoramic)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 60 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | 1 bedroom, premium bedding, down comforters, free minibar

Studio, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 76 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Partial Bay View)

Deluxe Room, 1 King Bed (Partial Bay View) | View from room

Deluxe Room, 1 King Bed (Partial Bay View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View | View from room

Suite, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 110 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

LCD TV, pay movies

Room, 1 King Bed, Bay View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Bay View

Room, 2 Twin Beds, Bay View | 1 bedroom, premium bedding, down comforters, free minibar

Room, 2 Twin Beds, Bay View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052

What's nearby

  • MixC Shopping Mall - 3 min walk - 0.2 miles
  • Coastal City - 13 min walk - 0.7 miles
  • Shenzhen Bay Port - 19 min walk - 1.0 mile
  • Shenzhen University - 3 min drive - 2.0 miles
  • Window of the World - 6 min drive - 3.3 miles

Getting around

  • Hong Kong Tin Shui Wai Station - 12 min drive
  • Dengliang East Station - 15 min walk
  • Shenzhen Intl. Airport (SZX) - 38 min drive

Restaurants

  • ‪肯德基 - ‬15 min walk
  • ‪McDonald's 麦当劳 - ‬5 min drive
  • ‪McDonald’s 麦当劳 - ‬17 min walk
  • ‪橘焱胡同烧肉夜食 - ‬14 min walk
  • ‪必胜客 - ‬14 min walk

About this property

ANDAZ SHENZHEN BAY, BY HYATT

Luxury hotel remodeled in 2020 and located near MixC Shopping Mall
Located close to Shenzhen Bay Sports Center and Shenzhen Bay Park, ANDAZ SHENZHEN BAY, BY HYATT provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Chinese cuisine. Pilates classes and yoga classes are offered at the gym; ANDAZ SHENZHEN BAY, BY HYATT also has a bar and conference space. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers and a lifeguard on site
  • Limo/town car service, continental breakfast (surcharge), and self parking (surcharge)
  • Smoke-free premises, multilingual staff, and an elevator
  • Wedding services, free newspapers, and local meal delivery service
Room features
All 220 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
Other amenities include:
  • Baby baths, children's slippers, and children's dinnerware
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Secured self parking on site (CNY 60 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: CNY 288 to 288 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Bar 1919
  • East Room 东室
  • May Flower 五月花
  • Veranda 谧园
  • West Room 西室

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's toys
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4,176 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 25 floors
  • Banquet hall
  • Built in 2020
  • Lifeguards
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 583.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CNY 288 to 288 for adults, and CNY 0 to 288 for children
  • Secured self parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

We should mention

Pool access available from 6:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Andaz Shenzhen Bay
ANDAZ SHENZHEN BAY, BY HYATT Hotel
ANDAZ SHENZHEN BAY, BY HYATT Shenzhen
ANDAZ SHENZHEN BAY, BY HYATT Hotel Shenzhen

Frequently asked questions

Does ANDAZ SHENZHEN BAY, BY HYATT have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:30 PM.

Is ANDAZ SHENZHEN BAY, BY HYATT pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANDAZ SHENZHEN BAY, BY HYATT?

Self parking is available for CNY 60 per day. Limited spots are available.

What time is check-in at ANDAZ SHENZHEN BAY, BY HYATT?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at ANDAZ SHENZHEN BAY, BY HYATT?

Check-out is at noon.

Where is ANDAZ SHENZHEN BAY, BY HYATT located?

Located in Nanshan, this luxury hotel is within a 10-minute walk of MixC Shopping Mall, Shenzhen Bay Park, and Shenzhen Bay Sports Center. Mangrove Seashore Ecological Park and He Xiangning Art Museum are also within 6 mi (10 km). Dengliang East Station is 15 minutes by foot and Shenzhen Bay Checkpoint Station is 18 minutes.

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ANDAZ SHENZHEN BAY, BY HYATT Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 37 out of 45 reviews
Rating 8 - Good. 6 out of 45 reviews
Rating 6 - Okay. 1 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
So cool good place
Stayed 1 night in Mar 2025

8/10 Good

Jiahui

Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Pui Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Apr 2025

10/10 Excellent

Yolanda

Liked: Property conditions & facilities, room comfort
Beautiful people in an amazing property. Will definitely return.
Stayed 1 night in Jan 2025

10/10 Excellent

shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, good outlay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lung Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very good service
Stayed 3 nights in Nov 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally good

Excellent stay , will be back
Stayed 1 night in Jul 2024

10/10 Excellent

Wai Kin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay… my wife thinks the bed was a bit hard. The duvet was a bit too warm and complimentary drinks can be better quality!.. but everything else is fine
Stayed 1 night in Apr 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, will visit again

Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage. Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top!
Happy hour with my gift from Santa
Beautiful Christmas tree at the entrance
This is Max :)
Stayed 1 night in Dec 2024

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hardware and service. Will definitely come back again.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ZHAOSEHNG

Liked: Cleanliness, staff & service, property conditions & facilities
整體來講質素不錯，尤其是早餐選擇很多。不足的是一些細節，這和職員的見識和自身悟性有關。
Stayed 1 night in Feb 2025

10/10 Excellent

KA KAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Siu Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wai yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

4/10 Poor

PEI-CHUN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
隔音很不好，三更半夜隔壁房間的關門聲都聽的很清楚，外面在施工也是一大清早就開始敲。
Stayed 2 nights in Sep 2024

10/10 Excellent

wing ki

Stayed 2 nights in Aug 2024

8/10 Good

Fee Man Julie

Stayed 1 night in Jul 2024

10/10 Excellent

Hiu Wai

Stayed 1 night in Jun 2024

6/10 Okay

Shu wang

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超棒的设计 体验很好
Stayed 1 night in May 2024

10/10 Excellent

Yuchun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024