Hampton Inn & Suites Shelby

2.5 star property
Hotel in Shelby with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Shelby

Reception
Reception
In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Reception
Studio, 1 King Bed, Non Smoking, Kitchenette | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Hampton Inn & Suites Shelby is near golf courses and offers a full breakfast each morning. Guests can work out in the gym or relax by the seasonal pool. Unwind at the bar after a day out. Free in-room WiFi keeps you connected, and the staff is praised for their attentive service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hydromassage showerhead
Hair dryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Hair dryer
Shower/tub combination
Hydromassage showerhead
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
2001-B East Dixon Boulevard, Shelby, NC, 28152

What's nearby

  • Don Gibson Theater - 6 min drive - 4.2 miles
  • Earl Scruggs Center - 7 min drive - 4.4 miles
  • Atrium Health Cleveland - 8 min drive - 5.2 miles
  • Shelby City Park - 8 min drive - 5.1 miles
  • Catawba Two Kings Casino - 16 min drive - 11.4 miles

Getting around

  • Gastonia Station - 25 min drive
  • Greenville-Spartanburg Intl. Airport (GSP) - 66 min drive

Restaurants

  • ‪7-Eleven - ‬3 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬18 min walk
  • ‪Zaxbys Chicken Fingers & Buffalo Wings - ‬5 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪McAlister's Deli - ‬4 min drive

About this property

Hampton Inn & Suites Shelby

Property highlights
You can look forward to free full breakfast, golfing on site, and dry cleaning/laundry services at Hampton Inn & Suites Shelby. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • 1 meeting room, a front-desk safe, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 86 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Golf
  • Gym

Family friendly

  • In-room crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Suites Shelby NC Hotel
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Frequently asked questions

Is Hampton Inn & Suites Shelby pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Shelby?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Shelby?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn & Suites Shelby?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites Shelby located?

Situated in Shelby, this hotel is 1.9 mi (3 km) from Moss Lake and within 6 mi (10 km) of Don Gibson Theater and Cleveland County Arts Council. Olde Tyme Courtsquare Opry and Earl Scruggs Center are also within 6 mi (10 km).

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Hampton Inn & Suites Shelby Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 406 reviews
Rating 8 - Good. 87 out of 406 reviews
Rating 6 - Okay. 25 out of 406 reviews
Rating 4 - Poor. 22 out of 406 reviews
Rating 2 - Terrible. 11 out of 406 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely top notch and super friendly. They addressed issues quickly and positively and felt like old friends by the time we checked out. They provided fast, appropriate documentation to submit regarding a dispute with Expedia. Will definitely stay here in the future and will recommend to others. The warm, welcoming, fun, and energetic staff members are so wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities

Always a great place to stay when visiting family.

Up to date, remodeled, clean.
Stayed 1 night in Mar 2025

10/10 Excellent

LESTER

Liked: Cleanliness
👍😉
Stayed 1 night in May 2025

8/10 Good

P.B.

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoy the hospitality.
Stayed 5 nights in Dec 2024

4/10 Poor

Jamie

Disliked: Cleanliness, amenities
Very understaffed when there was a big event. Couldn’t even check in until 5:30pm, then rude because we took a bit longer to check out, only get the room 18hrs and paid for 24. And about $80 more than others in the area. I won’t ever be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Nov 2024

8/10 Good

DIRK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/A
Stayed 1 night in Jun 2025

10/10 Excellent

magdalene

Liked: Staff & service, amenities
The bed linen was no fresh. It had the body order of other people. Other than that issue my experience was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff was so welcoming.
Stayed 1 night in Jan 2024

10/10 Excellent

Aundrelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid

Great stay and comfortable
Stayed 2 nights in Jul 2023

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 6 nights in Nov 2022

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Room was a little small, but fine for one night.
Stayed 1 night in May 2023

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So Pleased !

Great, Everything and Everyone was Super and very Clean.. Best Hampton Inn ..Ever
Stayed 4 nights in Sep 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we walked in, we were greeted with cheer and staff exceeded our expectations. Clean, safe and walking distance to restaurants and shopping. But the staff…amazing!
Stayed 1 night in Jul 2023

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Next to the mall
Stayed 1 night in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Mall closed, have to drive to restaurants. Hotel and staff makes up for these minor incoveniences.
Stayed 4 nights in Jan 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone at this hotel was so nice and helpful! Even if the staff was just passing in the hall, he/she would ask if we needed anything. It smelled so clean as soon as we entered the lobby! The room was very clean!
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
The staff are exceptional. I rate them 15 on a scale of 10. Rilan I think his name is is a great person. They were all exceptional. The only thing I could complain about is the chair at the desk in the room needs to be replaced by a new one, but considering everything else this was minor. Great bed, quiet, excellent breakfast. I could go on. Thank you Shelby Staff!
Stayed 2 nights in Sep 2023

2/10 Terrible

Kathy

Liked: Staff & service, amenities
We normally love a Hampton Inn, but we showed up tired and exhausted at 8:30pm. There was no one at the check in counter! They were away on a break! We waited 10-12 minutes, until the associate showed up. She apologized, and then explained that she was on her mandated employee break. I asked where was another associate to cover the front desk while she was on a break? There was NOBODY but her... She is a wonderful employee, and does not deserve to be treated like this. Come on Hampton, hire another employee!
Stayed 1 night in Dec 2024

4/10 Poor

Antonya

Liked: Amenities
Upon our arrival at the property, we were properly greeted by friendly staff. After checking in we entered the room that had a terrible scent, but tried to ignore it. I noticed the bedding was filthy and when we removed the covers lashes and hair was on the sheet. I immediately contacted front desk who changed our room and offered a discounted rate that was never honored. Two days after we moved into the other room, we returned from breakfast to a big roach crawling by the door inside the room. My son kicked it out where it landed in the hallway. I immediately went downstairs, as we were headed out, and notified the agent so it can be removed. We returned several hours later and the insect was still in the same spot even though housekeeping had made its rounds. Again I called the front desk and asked to speak to a manager who argued with me that it wasn’t a roach, but a water bug. After checking out I followed up on the rate reduction, only to learn that it was never implemented. Although I never asked for this, it was offered to me and I expected the hotel to honor its commitment and that never happened. The staff was friendly and breakfast area clean with a nice variety. I have mixed reviews about the property because on the outside it was clean, however, the experiences once we got in the room was less desirable. I don’t think housekeeping is thorough with cleaning the rooms.
Stayed 4 nights in Jun 2025

6/10 Okay

Helen

Liked: Amenities
We arrived and checked in. Keep in mind that I reserved 2 rooms together so that we could be side by sid with my brother and his wife. We were given rooms 211 and 213 but when we got to the rooms my key would not work on 213. I went down and the clerk fixed the issue. I went back up and opened the door. My husband walked into the room and suddenly turned around and came back to the door telling me that there were clothes in the room as if someone were staying in that room. I again went back down and told the clerk what we found. She said that she was sure that the room was vacant. I said no ma'am it is not. She went and spoke to her manager and came back saying that there must have been a glitch in their system and she would have to assign us another room. She did but it was on another floor. I explained that I had made the reservation for the 2 rooms together and why but she said that there were no more rooms available on the 2nd floor and we would have to be on the 3rd floor. Our stay other than is was fine but what could have happened is what is scary. What if the person had been in the room 213 when we opened the door and thought someone was breaking into their room? We could have been shot! Is there not a check list for the front desk to know what rooms have been vacated? This was very disturbing to me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, plenty of quiet, spacious areas to work with internet, good breakfast options, staff was polite and helpful, nice workout area
Stayed 3 nights in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff was very nice
Stayed 2 nights in Oct 2025