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Comfort Inn

2.5 star property
Hotel in Shelby with free breakfast and a 24-hour fitness center

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Photo gallery for Comfort Inn

Lobby
Standard King Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes
Lobby
Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
HDTV
Pillow menu
Renovated in 2019
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Parking included
  • Free WiFi
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8.2 out of 10, Very Good, 837 reviews
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About the neighborhood

Map
2012 E Marion St, Shelby, NC, 28150

What's nearby

  • Don Gibson Theater - 7 min drive - 4.6 miles
  • Earl Scruggs Center - 7 min drive - 4.8 miles
  • Atrium Health Cleveland - 8 min drive - 5.6 miles
  • Shelby City Park - 9 min drive - 5.5 miles
  • Catawba Two Kings Casino - 15 min drive - 11.0 miles

Getting around

  • Gastonia Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Waffle House - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Subway - ‬5 min drive

About this property

Comfort Inn

Hotel in a shopping district, remodeled in 2019
At Comfort Inn, you can look forward to free continental breakfast, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • An electric car charging station, express check-out, and a front-desk safe
  • Coffee/tea in the lobby, a vending machine, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 76 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch HDTVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Renovated entire property - May 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 5 2025 to July 31 2025 (dates subject to change).
The following facilities or services will be unavailable from June 5 2025 to July 31 2025 (dates subject to change):
  • Breakfast
  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Frequently asked questions

Does Comfort Inn have a pool?

Yes, this property has a seasonal outdoor pool. The pool will be unavailable from June 5 2025 to July 31 2025 (dates subject to change).

Is Comfort Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Comfort Inn?

Self parking is free at this property.

What time is check-in at Comfort Inn?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Comfort Inn?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Inn located?

Situated in the historical district, this hotel is 2.2 mi (3.5 km) from Moss Lake and within 6 mi (10 km) of Don Gibson Theater and Cleveland County Arts Council. Olde Tyme Courtsquare Opry and Earl Scruggs Center are also within 6 mi (10 km).

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Comfort Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 305 out of 630 reviews
Rating 8 - Good. 211 out of 630 reviews
Rating 6 - Okay. 62 out of 630 reviews
Rating 4 - Poor. 22 out of 630 reviews
Rating 2 - Terrible. 30 out of 630 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

We were booked at another hotel that turned out to be a real dive, and the staff here found us a room and let us check in early.
Stayed 2 nights in May 2025

8/10

Robin was great! She was the receptionist when I arrived. She was courteous and kind! The only thing that went weird was that an 18 wheeler drove through the building and we had to evacuate. Robin was amazing! She made sure everyone got out safely and that she made sure everyone was accounted for. Cudos for Robyn!
Stayed 1 night in May 2025

10/10

Had a great time ! Breakfast was great and staff was wonderful!
Stayed 1 night in Feb 2025

10/10

Great
Stayed 2 nights in Apr 2025

6/10

The room was definitely overpriced
Stayed 2 nights in Apr 2025

10/10

this is a great place to stay, there are a lot of workers in the area rebuilding after the disaster. the staff are extremely friendly and care about keeping the hotel clean. can highly recommend ahead of the more expensive options close by.
Stayed 1 night in Feb 2025

10/10

Great staff at check in. Breakfast was good. Staff very friendly at each interaction. Definitely will stay again when in the area!
Stayed 1 night in Feb 2025

10/10

Nice!
Stayed 1 night in Mar 2025

10/10

Great location and helpful staff
Stayed 1 night in Dec 2024

10/10

The property was clean and obvious improvements are being worked on. Beds were comfortable.
Stayed 1 night in Feb 2025

10/10

Every single staff person was polite and friendly. The room and breakfast area were clean. Breakfast, with scrambled eggs and meat, was average for this type of property. They never ran out of anything. Easy access from Highway. A good deal for the money.
Stayed 2 nights in Mar 2025

8/10

Other than the facility showing its age. It was clean, the staff were very friendly and attentive, the area is convenient with food options close by and a shopping mall right next door. There is a grocery store near by as well.
Stayed 2 nights in Feb 2025

10/10

No frills, clean, everything worked. Conveniently located. Will stay again. Allergy friendly for me which was a huge plus.
Stayed 2 nights in Jan 2025

8/10

Convenient place to stay because it was close to downtown and affordable, plus the mall is close by.
Stayed 1 night in Nov 2024

2/10

My room was nasty
Stayed 1 night in Mar 2025

6/10

Our room and the hotel was clean, but definitely in need of updating. Furniture and carpets were worn. Typical breakfast offerings. We were on the first floor and it was very noisy. Staff was friendly.
Stayed 3 nights in Feb 2025

6/10

Thr floor was under construction
Stayed 2 nights in Mar 2025

10/10

5 day stay, Very friendly and capable staff. Clean and well kept, typical yet well managed bfast room. Great coice for the money.
Stayed 5 nights in Dec 2024

10/10

The location
Stayed 1 night in Dec 2024

2/10

Had three rooms and non of them had Hot Water plus the walls are paper thin so you hear everything.
Stayed 4 nights in Feb 2025

10/10

Room was very clean and the staff was exceptionally friendly and helpful.
Stayed 1 night in Aug 2024

10/10

Great place to stay
Stayed 1 night in Apr 2023

10/10

I’ll stay here again
Stayed 1 night in Jul 2024

10/10

The properly was excellent they even had grills and picnic benches.
Stayed 3 nights in Aug 2024

10/10

It was a great stay we always stay here when we come to Shelby
Stayed 1 night in Jan 2024