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Kiki Shiretoko Natural Resort

Property class: 3.5

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Photo gallery for Kiki Shiretoko Natural Resort

A room with tatami flooring, a low table with chairs, a television, and a large window with a view of the sea. - Kiki Shiretoko Natural Resort (Shari)
A spacious lobby with modern seating, large windows offering views of greenery, and a curved ceiling design. - Kiki Shiretoko Natural Resort (Shari)
A spacious living area with a wooden floor, a sofa, a dining table with chairs, and a large window offering a view of the outdoors. - Kiki Shiretoko Natural Resort (Shari)
A modern hotel room with two beds, a sofa, a small table, and a view of the sea. - Kiki Shiretoko Natural Resort (Shari)
A large indoor swimming pool with a green tiled floor, large windows, and a view of a snowy outdoor area. - Kiki Shiretoko Natural Resort (Shari)
You can look forward to an indoor mineral hot spring (onsen), a terrace, and a playground at Kiki Shiretoko Natural Resort. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a free kid's club.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Sunset Twin Room

A hotel room with two beds, a balcony with a table and chairs, and a view of the landscape.

Sunset Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Japanese-style Room

A traditional Japanese-style room with tatami flooring, a low table with cushions, and a television on a low wall.

Japanese-style Room

  • Sleeps 5
  • 5 Double Futons
  • Free WiFi

ROH

  • Sleeps 4
  • Free WiFi

View all photos for Natural Family Room quad type

A room with two beds, a wooden bunk bed, a window with a view, a table, and a chair.

Natural Family Room quad type

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bunk Bed and 2 Twin Beds
  • Free WiFi

View all photos for Natural Twin Room

A hotel room with two beds, a sofa, a desk, a television, and a view of the outdoors.

Natural Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for High Floor Sunset Twin Room

A hotel room with two beds, a desk, a television, and a view of a cityscape.

High Floor Sunset Twin Room

9.2 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for High Floor Sunset Deluxe Room up to 8 people

A hotel room with a large window, a television, a sofa, a bed, and a small table.

High Floor Sunset Deluxe Room up to 8 people

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Large Twin Beds and 6 Twin Futons
  • Free WiFi

View all photos for Natural Group Room up to 8 guests

A traditional Japanese room with tatami flooring, a low table, cushioned seating, and large windows offering a view of greenery.

Natural Group Room up to 8 guests

  • Mountain view
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons
  • Free WiFi

View all photos for High Floor Sunset Suite up to 8 guests

A room with a large window overlooking a body of water and a distant landmass, a wooden bench, and a television.

High Floor Sunset Suite up to 8 guests

  • Ocean view
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons
  • Free WiFi

View all photos for High Floor Universal Twin up to 2 guests

A hotel room with two beds, a desk, and a mirror.

High Floor Universal Twin up to 2 guests

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Natural Japanese Style Room

A traditional Japanese-style room with tatami flooring, a low table with cushions, and a television on a wooden cabinet.

Natural Japanese Style Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Forest Deluxe, 2 Queen Beds

A modern hotel room with two beds, a sofa, a small table, and a view of the sea.

Forest Deluxe, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Forest Twin Room

Forest Twin Room | In-room safe, iron/ironing board (on request), WiFi (free), bed sheets

Forest Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Seaside Natural Twin Room.

A hotel room with two beds, a sofa, a desk, a television, and a view of the outdoors.

Seaside Natural Twin Room.

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

[Leave it to us/cannot be specified] 2 people/21m² or more

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

[Leave it to us/cannot be specified] 3 people/21m² or more

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

[Leave it to us/cannot be specified] 4 people/21m² or more

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Shari is home to Kiki Shiretoko Natural Resort. Travelers eager for a bit of culture can stop by Shiretoko Museum, while those wishing to experience the area's natural beauty can explore Shiretoko National Park and Shiretoko National Park Nature Center. Visit our Utoro travel guide
Map
192 Utorokagawa, Shari, Hokkaido, 099-4351

What's nearby

  • A snowy landscape with a deer grazing near a rocky cliff overlooking a frozen body of water.
    Shiretoko National Park
    3 min drive - 1.1 miles
  • Utoro Onsen
    1 min walk - 0.0 miles
  • Oronko Rock
    17 min walk - 1.0 mile
  • Oshin Koshin no Taki Falls
    10 min drive - 5.7 miles
  • Shiretoko Museum
    55 min drive - 29.6 miles

Getting around

  • Memanbetsu Airport (MMB)
    105 min drive

Restaurants

  • BARISTART COFFEE SHIRETOKO
    6 min drive
  • オリジナルファーストフードの店 Cowberry
    13 min walk
  • 圓子水産
    10 min walk
  • 知床テラス ダイニング波音
    10 min walk
  • 食事処 シリエトク
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 for adults and JPY 2,310 for children
  • A restaurant

Things to do

  • Free children's club
  • Hot springs
  • Playground
  • Sauna

Family friendly

  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Outdoors

  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3 PM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 2310 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Kiki Shiretoko Natural Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kiki Shiretoko Natural Resort?

Check-in start time: 3 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Kiki Shiretoko Natural Resort?

Check-out is at 10 AM.

Where is Kiki Shiretoko Natural Resort located?

Situated in Shari, this hotel is within a 15-minute walk of Utoro Onsen and Oronko Rock. Shiretoko National Park is 1.6 mi (2.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kiki Shiretoko Natural Resort Reviews

9.0

Wonderful

9.2

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 130 out of 217 reviews
Rating 8 - Good. 63 out of 217 reviews
Rating 6 - Okay. 13 out of 217 reviews
Rating 4 - Poor. 8 out of 217 reviews
Rating 2 - Terrible. 3 out of 217 reviews

Reviews

Verified review

10/10 Excellent

Thomas

Great views and food in Utoro

Great sunset view and excellent dinner and breakfast buffets.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Sea View, activities
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! The free drinks are helpful any time of day (alcohol only in the afternoon and evening). The onsen is well worth a visit: go at 7pm as it's very quiet while people are eating.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities
Great location for people who like hiking. Excellent breakfast and dinner. Big variety of different type of food. Fantastic staff!
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

John

Liked: Cleanliness
Disliked: Amenities
Beds uncomfortable. Noisy ventilation equipment. Buffet food largely mediocre. Public onsen best aspect of hotel. Nice complementary beverage bar. If you need a place to stay in this relatively remote part of Japan, it’ll do. But just.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

MIN FERN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural Twin room is spacious. Onsen and restaurant food are good. Like the amenities provided. Only thing is no room service - they only changed towels and trash bag need to place at the door yourself.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel room's sanitation system obviously malfunctioned. The toilet reeked of urine smell and despite us scrubbing and cleaning the bathroom and toilet, the urine smell remains. The room temperature is also badly controlled such that we could not sleep as it was too hot and we in fact checked out early. The saving grace is the dinner buffet as the food is of good quality
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Bao Nhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen and the buffet all inclusive with sake, wine,beer and whiskey. And the dessert buffet, wow
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Our twin room forest Deluxe, with 2 Sealy beds was very spacious and comfortable and looked straight out to the ocean. We really enjoyed the beautiful room and the separated bathroom area which felt luxurious. We also loved the hotel's facilities, especially the onsen, lounge area with snacks and drinks, and the buffet breakfast. Would definitely stay here again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic. The onsen was beautiful, the restaurant amazing and the staff incredibly helpful. Our room was perfect. Our favourite stay in Japan so far - and we live here!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Suhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service and good dinner and breakfast spreads
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, so close to Shiretoko Park. The staff was so lovely and the dinner and breakfast buffet was amazing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

SIU FUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good and everything is perfect.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with big rooms and space to dit and read comfortably in the room. Excellent dinner buffet with many options. Breakfast was also incredible. Staff is super friendly and nice. This hotel is deserving more than 5 stars
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Wang Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and the food is great , the drink even include all the wine and liquids. Outstanding!
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan is different, thank goodness

The food is pretty good and it’s kinda included. It’s Japan! Pay for the person not the room. The area is so beautiful.
Stayed 3 nights in May 2025
Verified review

8/10 Good

MOTOAKI

Liked: Cleanliness, amenities
It was a very nice staying at the hotel. Hope its surrounding should be improved in a near future. Some tips I had are: The flooring of whisking sauna was bare, concrete. My feet were almost burnt. From a safety reason, there must be a wooden board or a thick towel. It was a little bit unclear what one of a staff explaining about an instruction of the hotel. Someday, we family hope to stay again.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

MAK-HAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotels and renovated south wing. Public bath can give you surprise as obvious tattoo friendly when I walked in the changing room seeing a full tatto at the back of a man. Taiwanese (? given the very unique ascent speaking mandarin ?) may need more training on not taking others’ slippery stored in the shelf, for their own sneakers. They sounded very excited with the trip, so they may forget to read some guidence when checking in the hotel provided info on the web.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

まみ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感がありとても素敵なホテルでした。 また、利用したいです。
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Seiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2度目の利用です。 前回良かったのでまた利用しました。 夕食は何となく前回の方が良かった気がしましたが、2回目でこちらの新鮮味が無くなっていたからかもしれません。 オールインクルーシブの安心感とスタッフの対応も問題はなく、気持ち良く過ごせました。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

SEIJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まだシーズン前ということもあり、空いてました ゆっくりできました 卓球も面白かったです もう何度も泊まっているので、温泉、食事は慣れたものでしたが、食事は品数が少なくなって残念でした 連泊すると、メニューが変わらないので、それも残念
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Vera

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
客房整潔，溫泉一般，食物質素不錯，但款式不算多
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
アクティビティの関係で早めのチェックインをお願いしたところ、気持ちよく受けて頂き感謝しています お食事も知床感を感じられ、大変美味しく 楽しい滞在となりました スタッフの皆さまありがとうございました
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Muneki

Liked: Cleanliness, amenities, property conditions & facilities
全体的に良かった。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mariko

Liked: Cleanliness, property conditions & facilities
何もかも良い！！！
Stayed 1 night in Aug 2025