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Sheraton Shantou Hotel

Property class: 4.5

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Photo gallery for Sheraton Shantou Hotel

A luxurious room with a large window, a chandelier, and a sofa set. - Sheraton Shantou Hotel (Shantou)
Property video
A spacious lobby with multiple seating areas, a piano, and a large abstract painting on the wall. - Sheraton Shantou Hotel (Shantou)
A modern restaurant with wooden ceiling slats, a central seating area with cushioned chairs, and a bar area with high stools. - Sheraton Shantou Hotel (Shantou)
A spacious lobby with a polished marble floor, a large decorative chandelier, and a mural with floral and fish designs. - Sheraton Shantou Hotel (Shantou)
Located close to Shipaotai Park and Shantou Museum, Sheraton Shantou Hotel provides a garden, dry cleaning/laundry services, and a bar. Be sure to enjoy dinner, light fare, and Chinese cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed (高级大床房)

A hotel room with a large bed, a desk, a chair, a TV, a lamp, and a window with a city view.

Room, 1 King Bed (高级大床房)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, City View (豪华城景大床房)

A hotel room with a large bed, a desk, a chair, a TV, a lamp, and a window with a city view.

Room, 1 King Bed, City View (豪华城景大床房)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View (豪华城景双床房)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Double Beds, City View (豪华城景双床房)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room, 2 Double Beds and 1 Sofa Bed

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Family Room, 2 Double Beds and 1 Sofa Bed

8.0 out of 10
Very good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Sea View (豪华海景大床房)

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Room, 1 King Bed, Sea View (豪华海景大床房)

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Garden View (豪华园景双床房)

A hotel room with two beds, a wall-mounted lamp, and traditional floral artwork on the headboard.

Room, 2 Twin Beds, Garden View (豪华园景双床房)

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (行政海景双床房)

A hotel room with two beds, a desk, a chair, a lamp, a painting, and a view of the mountains.

Room, 2 Double Beds (行政海景双床房)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (行政海景大床房)

A hotel room with a large bed, a desk, a chair, and a view of the sea.

Room, 1 King Bed (行政海景大床房)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (行政大床房)

A hotel room with a large bed, a desk, a chair, a TV, a lamp, and a window with a city view.

Room, 1 King Bed (行政大床房)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds (行政双床房)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Double Beds (行政双床房)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (行政套房)

A hotel room with a large bed, a TV, a piano, and a view of the city.

Suite, 1 King Bed (行政套房)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (豪华海景套房)

A high-rise residential building complex with a waterfront view, green spaces, and a large park area.

Suite, 1 King Bed (豪华海景套房)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Longhu Qu neighborhood, Sheraton Shantou Hotel is connected to a shopping center. Shipaotai Park and Shantou Museum are two other places to visit that come recommended. Visit our Shantou travel guide
Map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011

What's nearby

  • Shantou the Mixc
    6 min walk - 0.4 miles
  • Chaoshan Stadium
    4 min drive - 2.3 miles
  • Shantou Museum
    4 min drive - 2.7 miles
  • Dahao Ancient City
    13 min drive - 10.3 miles
  • Guangji Bridge
    40 min drive - 32.3 miles

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.)
    46 min drive

Restaurants

  • 潮府·潮汕菜·海鲜 (万象城店)
    13 min walk
  • 鲜来厚道
    4 min walk
  • 老胡甜汤
    15 min walk
  • 星巴克
    13 min walk
  • Jin Guang Ge Wang 金光鸽王
    12 min walk

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  • Free WiFi
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 36 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 大堂吧
  • 盛宴标帜西餐厅
  • 采悦轩中餐厅

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from March 08 to November 30
Pool access available from 7:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Sheraton Shantou Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:30 PM.

Is Sheraton Shantou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Shantou Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Shantou Hotel?

Check-out is at noon.

Where is Sheraton Shantou Hotel located?

Located in Longhu Qu, this luxury hotel is 1.9 mi (3.1 km) from Shipaotai Park and within 12 mi (20 km) of Shantou Museum and Dahao Ancient City.

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Reviews

Sheraton Shantou Hotel Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 198 out of 365 reviews
Rating 8 - Good. 135 out of 365 reviews
Rating 6 - Okay. 19 out of 365 reviews
Rating 4 - Poor. 7 out of 365 reviews
Rating 2 - Terrible. 6 out of 365 reviews

Reviews

Verified review

10/10 Excellent

Song Nguan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient localities with shopping and eateries all within walking distance. Rooms are well kept and staff are all helpful.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Wing Cheong Simon

Liked: Cleanliness, staff & service, amenities
Room is clean and very good location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, excellent breakfast buffet with a lot choices, very professional staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

An Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful and friendly, room is big , clean and comfortable.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

KAI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area yet convenient walking distance to large malls and restaurants.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Rebekah is very helpful and a such a joy! She helped with communication with the driver and also recommended places of interest for us to visit. Very fruitful trip and highly recommend this stay!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Nice Hotel.
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Shianti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location staff very helpful and friendly
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Binh Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean, friendly staffs
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

YAN MING

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and services of the hotel is excellent
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Yui Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service well
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Siu Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Siu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good to stay

Very Nice and will visit next time. Shopping area nearby and food street also walk 10mins. distance. Highly recommend to stay here
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Tan

Liked: Cleanliness, staff & service, room comfort

Dated hotel

Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Wai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy New Year

I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location staff excellent Quality shops and restaurants close by Breakfast gets top marks quality food Decoration of room and foyer lovely
Stayed 4 nights in May 2026
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities
good location … near to food street and nearby malls all within walking distance Room was clean & housekeeping was on time Will come back to stay if going Shantou again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Thanh T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stayed
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Li

Liked: Cleanliness
Just Ok
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Pui Ha

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Breakfast variety is good. The Swimming pool is not big but pleasant.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with perfect location nearby the big shopping mall. Staff is very nice and helpful. Though the hotel is a little old but the maintenance is good. Have an enjoyable trip with family. Would love to stay at this hotel next time.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome environment
Stayed 2 nights in Dec 2023