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Sheraton Shantou Hotel

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Shantou

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Photo gallery for Sheraton Shantou Hotel

Outdoor pool, open 7:00 AM to 10:30 PM, sun loungers
Lobby
Family Room, 2 Double Beds and 1 Sofa Bed | Premium bedding, minibar, desk, soundproofing
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 1 King Bed, Sea View, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
Hair dryer
  • Sea view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 2 Double Beds, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
Hair dryer
  • City view
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Sea View, Concierge Lounge Access

Suite, 1 King Bed, Sea View, Concierge Lounge Access | Premium bedding, minibar, desk, soundproofing

Suite, 1 King Bed, Sea View, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
  • Sea view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access | Premium bedding, minibar, desk, soundproofing

Executive Room, 2 Double Beds, Sea View, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
Hair dryer
  • Sea view
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Sea View

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed, Sea View

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
Hair dryer
  • Sea view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds and 1 Sofa Bed

Family Room, 2 Double Beds and 1 Sofa Bed | Premium bedding, minibar, desk, soundproofing

Family Room, 2 Double Beds and 1 Sofa Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Sofa bed
Bathrobes
Spring water bathtub
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Concierge Lounge Access

Premium bedding, minibar, desk, soundproofing

Executive Room, 1 King Bed, Concierge Lounge Access

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
Hair dryer
  • City view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Premium bedding, minibar, desk, soundproofing

Room, 2 Twin Beds, Garden View

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Double Beds

Premium bedding, minibar, desk, soundproofing

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
Hair dryer
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, minibar, desk, soundproofing

Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, desk, soundproofing

Room, 1 King Bed, City View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Premium bedding
Bathrobes
Spring water bathtub
Private bathroom
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Concierge Lounge Access

Executive Suite, 1 King Bed, Concierge Lounge Access | Premium bedding, minibar, desk, soundproofing

Executive Suite, 1 King Bed, Concierge Lounge Access

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Bathrobes
Spring water bathtub
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Shantou Marriott Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 38 reviews
Shantou Marriott Hotel

About the neighborhood

Map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011

What's nearby

  • Shipaotai Park - 3 min drive - 1.7 miles
  • Chaoshan Stadium - 4 min drive - 2.3 miles
  • Shantou Fantawild Happy World Blue Mercury Theme Park - 4 min drive - 3.0 miles
  • Shantou Museum - 5 min drive - 3.1 miles
  • Dahao Ancient City - 12 min drive - 9.6 miles

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 24 min drive

Restaurants

  • ‪好地方量贩式ktv - ‬3 min walk
  • ‪春润大地海南椰子鸡 - ‬3 min walk
  • ‪豪客来 - ‬4 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪丹樱鲜果吧 - ‬6 min walk

About this property

Sheraton Shantou Hotel

Luxury hotel near Shipaotai Park
Located close to Shantou Museum, Sheraton Shantou Hotel provides a garden, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare, and Chinese cuisine. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and an elevator
  • Laundry services, a porter/bellhop, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 330 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Spring water tubs, rainfall showers, and free toiletries
  • 42-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 大堂吧
  • 盛宴标帜西餐厅
  • 采悦轩中餐厅

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,836 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shantou
Shantou Hotel
Shantou Sheraton
Shantou Sheraton Hotel
Sheraton Hotel Shantou
Sheraton Shantou
Sheraton Shantou Hotel
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Frequently asked questions

Does Sheraton Shantou Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:30 PM.

Is Sheraton Shantou Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shantou Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Shantou Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Shantou Hotel?

Check-out is at noon.

Where is Sheraton Shantou Hotel located?

Located in Longhu Qu, this luxury hotel is 1.9 mi (3.1 km) from Shipaotai Park and within 12 mi (20 km) of Shantou Museum and Dahao Ancient City.

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Sheraton Shantou Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 181 out of 335 reviews
Rating 8 - Good. 124 out of 335 reviews
Rating 6 - Okay. 18 out of 335 reviews
Rating 4 - Poor. 6 out of 335 reviews
Rating 2 - Terrible. 6 out of 335 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Weican

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Nice Hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Binh Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean, friendly staffs
Stayed 4 nights in Apr 2024

10/10 Excellent

Shianti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location staff very helpful and friendly
Stayed 4 nights in Dec 2023

10/10 Excellent

Yui Tai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service well
Stayed 3 nights in Apr 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Stayed 4 nights in May 2024

10/10 Excellent

YAN MING

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities and services of the hotel is excellent
Stayed 2 nights in Aug 2023

8/10 Good

Siu Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 2 nights in Mar 2024

10/10 Excellent

Rui Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome environment
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with perfect location nearby the big shopping mall. Staff is very nice and helpful. Though the hotel is a little old but the maintenance is good. Have an enjoyable trip with family. Would love to stay at this hotel next time.
Stayed 2 nights in May 2023

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Stayed 1 night in Feb 2024

10/10 Excellent

WING LEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024

6/10 Okay

Tan

Liked: Cleanliness, staff & service, room comfort

Dated hotel

Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
Stayed 3 nights in Feb 2024

8/10 Good

Tetsuji

Liked: Cleanliness, amenities
Totally it was good. It may be a little expensive.
Stayed 1 night in Sep 2023

10/10 Excellent

Wai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy New Year

I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Poor Wi-Fi.
Stayed 2 nights in Jul 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t really convenient to push my wheelchair bound grandmother to the nearby shopping malls despite the near distance as there were barriers and barricades along the way.
Stayed 6 nights in Jan 2024

6/10 Okay

Yin Kwan Grace

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

So Yi

Stayed 2 nights in Aug 2024

10/10 Excellent

Wong

Stayed 1 night in Jul 2024

10/10 Excellent

KIT MEI

Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024