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The Q Hotel

3.0 star property
Hotel in Shanklin with a full-service spa and a sauna

Choose dates to view prices

The Q Hotel sits near the bay offering a genuine retreat with its coffee shop/cafe and garden. Visitors warm up by the lobby fireplace, rejuvenate in the sauna, stay connected with high-speed WiFi, and gather in the outdoor entertainment area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Basic Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Single Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 1
  • 1 Twin Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Signature Suite

Highlights

Individually decorated
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Portable fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Superior Double or Twin Room

Highlights

Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Portable fan
Blackout drapes/curtains
Hair dryer
Champagne service
  • Water view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
12 Queens Road, Shanklin, England, PO37 6AN

What's nearby

  • Shanklin Theatre - 3 min walk - 0.2 miles
  • Shanklin Old Village - 4 min walk - 0.3 miles
  • Shanklin Chine - 4 min walk - 0.3 miles
  • Shanklin Beach - 5 min walk - 0.3 miles
  • Isle of Wight Zoo - 9 min drive - 3.5 miles

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪The Falcon - ‬7 min walk
  • ‪Bayside Fish & Chips - ‬7 min walk
  • ‪Fishermans Cottage - ‬7 min walk
  • ‪The Village Inn - ‬8 min walk
  • ‪The Crab Inn - ‬7 min walk

About this property

The Q Hotel

Hotel near the bay
Consider a stay at The Q Hotel and take advantage of a coffee shop/cafe, a garden, and a fireplace in the lobby. Treat yourself to some rest and relaxation at The Q, the onsite spa. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • A seasonal outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and outdoor furniture
  • Meeting rooms, a reception hall, and coffee/tea in the lobby
Room features
All guestrooms at The Q Hotel have comforts such as premium bedding, in addition to amenities like free WiFi.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Tubs or showers, hair dryers, and shampoo
  • 41-inch flat-screen TVs with digital channels
  • Wardrobes/closets, portable fans, and daily housekeeping

Similar properties

Bar (on property)

The Fig Tree Shanklin

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 67 reviews
The Fig Tree Shanklin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 01
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

Does The Q Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–7:00 PM.

Is The Q Hotel pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Q Hotel?

Self parking is free at this property.

What time is check-in at The Q Hotel?

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Q Hotel?

Check-out is at 10:30 AM.

Where is The Q Hotel located?

Situated near the beach, this spa hotel is within a 10-minute walk of Shanklin Theatre, Shanklin Beach, and Shanklin Chine. Shanklin Old Village and Rylstone Gardens are also within 10 minutes. Shanklin Station is 9 minutes by foot and Lake Station is 27 minutes.

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Reviews

The Q Hotel Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

9.0

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 70 out of 167 reviews
Rating 8 - Good. 61 out of 167 reviews
Rating 6 - Okay. 24 out of 167 reviews
Rating 4 - Poor. 9 out of 167 reviews
Rating 2 - Terrible. 3 out of 167 reviews

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Only spent a night after a late arrival, so not much time to experience the place fully, but the night and breakfast I had were truly excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Cosmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely place - interesting deco; infrared sauna, hot tub and heated outdoor swimming pool - all in great working condition; friendly staff; tasty breakfast
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing hotel with great staff and gorgeous views
Stayed 3 nights in Jun 2025

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
The owners were very friendly. It is a beautiful small hotel. Breakfast was very good served in a lovely dining room. You could not see the sea. Itvwas close to Shanklin town. I would certainly recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Stayed 1 night in May 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to the beach. Staff was friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay at the hotel ! The decoration
Stayed 2 nights in Jun 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hot tub

hot tub wass good
Stayed 2 nights in Aug 2025

8/10 Good

Juha

A very nice weekend getaway. This hotel is well located, has very friendly staff and is well kept. Clean rooms and a very good breakfast. Also the pool is nice. The only minus was having our stay during a very hot weekend and having a room at the rear side of the hotel facing evening sun - no air conditioning… we still slept well!
Stayed 2 nights in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very comfortable. The staff were very friendly. The breakfast was very nice and the beach was only a five minute walk from the hotel. The bed was also very comfortable. I used the hot tub and the sauna and thoroughly enjoyed both. I would recommend it to my family. Thank you for a wonderful stay.
Stayed 5 nights in Jul 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with tidy rooms.Very close to the beach front and also tge shops.
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely 3 night stay at the “Q” Perfect venue near the beach and a very short walk into Shanklin town. Rooms were nice and the pool and spa terrace was really nice. The couple who run the “Q” are very attentive and helpful. One small downside is the parking is not as straightforward as you would like, but it did not detract from having a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was cleam staff friendly
Stayed 2 nights in May 2025

6/10 Okay

Dilya

Overall experience was ok, but i'll look for something else next time. Negatives: Very tiny room and bathroom, in poor condition, could barely move around. We were put into a room at the back of the property (like an annex) although the hotel didn't seem busy at all, possibly because we were with our dog, but you'd think you get a slightly bigger room at least. Staff is polite but not welcoming, I felt like I was doing them a favour by being their guest. Positives: Close to the village, beach, restaurants/pubs. Lovely interior in reception/lobby area and nice bar.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel in a great location only a short walk to beachfront and old town. Staff were very friendly and Shanklin is a good base to explore whole island.
Stayed 3 nights in May 2024

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
really good cuisine.
Stayed 1 night in May 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort

****

Very good value for money, clean and very comfortable very friendly service great.
Stayed 1 night in May 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Currently being done up to a much improved standard by new owners. Very nice breakfast and close to beach.
Stayed 1 night in Jun 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work in the IOW

Fantastic hotel, very friendly owners would recommend hightly
Stayed 1 night in Mar 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Our stay at the Q overall was lovely. The hotel its self is of a high standard. The decor is amazing and the breakfast is banging. My only gripe would be the room. It was very small and there wasn’t a lot of room to move around. The free standing tele is so big, it takes up to much room. The basin was in the bedroom. The shower was very small. I think more attention needs to be put into the rooms to give more space to customers. Probably, easier said than done in an old building. But, saying that we would stay again. The staff were great and very friendly. Thank you.
Stayed 3 nights in Jul 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service
Small double room isn’t really big enough for two people in my opinion, Breakfast and staff lovely.
Stayed 2 nights in Jul 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff. Small room
Stayed 2 nights in Jun 2024

6/10 Okay

Lucia

Liked: Cleanliness, staff & service, amenities
The room was very tiny and with no air conditioning but the window could not be open There was a fan but was not enough to cool the room
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zero complaints

Simon, Sam and their daughter a very welcoming and are keen to ensure the comfort of each guests stay. The hotel is stunning, easily one of the best on the island. Currently some areas are still being renovated but this is hidden from view until complete. Breakfast was excellent and the bar is well stocked, even for non alcoholic beer. We wil certainly be staying here again on our next stay.
Stayed 2 nights in Feb 2024

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