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Marlborough Hotel

Property class: 3

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Photo gallery for Marlborough Hotel

A beach with a sign reading "HANKLIN CRESCENCI". - Marlborough Hotel (Shanklin)
A spacious living room with a grand piano, comfortable seating, a large window, and a fireplace. - Marlborough Hotel (Shanklin)
A sunlit room with large windows, a white potted plant, a bench, and wicker chairs. - Marlborough Hotel (Shanklin)
A hallway with a staircase, a kitchen area, and a table with a lamp and flowers. - Marlborough Hotel (Shanklin)
A buffet with various food items and condiments. - Marlborough Hotel (Shanklin)
Located close to Shanklin Beach and Shanklin Chine, Marlborough Hotel provides a free breakfast buffet, a garden, and a library. Active travelers can enjoy cycling at this hotel. Free WiFi in public areas is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping

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Room options

View all photos for Comfort Single Room, Ensuite

A bedroom with a bed, a chair, a nightstand, and a window with curtains.

Comfort Single Room, Ensuite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room, Ensuite

A bedroom with a bed, bedside tables, a chair, a desk, and a picture on the wall.

Comfort Double Room, Ensuite

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Shanklin, Marlborough Hotel is in the city center and near the beach. The area's natural beauty can be seen at Shanklin Chine and Shanklin Beach, while Isle of Wight Zoo and Blackgang Chine are popular area attractions. Don't miss out on a visit to The Needles Landmark Attraction. Discover the area's water adventures with kayaking, water skiing, and windsurfing nearby, or enjoy the great outdoors with horse riding. Visit our Shanklin travel guide
Map
16 Queens Road, Shanklin, England, PO37 6AN

What's nearby

  • A beach with a wooden walkway, pebbles, and a distant cliff.
    Shanklin Beach
    3 min walk - 0.2 miles
  • A traditional building with a thatched roof, named 'Pencil Cottage,' featuring a shop and a tea garden.
    Shanklin Old Village
    6 min walk - 0.4 miles
  • A coastal town with a beach, houses, and a cliff overlooking the sea.
    Shanklin Chine
    8 min walk - 0.4 miles
  • Shanklin Theatre
    6 min walk - 0.4 miles
  • Welcome Beach
    13 min walk - 0.7 miles

Getting around

  • Shanklin Station
    9 min walk
  • Southampton (SOU)
    100 min drive

Restaurants

  • King Harry's Bar
    9 min walk
  • The Falcon
    6 min walk
  • The Waterfront Inn
    5 min walk
  • South East Beach Cafe
    9 min walk
  • KFC
    4 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Library
  • Piano

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 25 and February 28.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Housekeeping fee: GBP 10 per stay
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB198086263
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Marlborough Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Marlborough Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Marlborough Hotel?

Check-out is at 11 AM.

Where is Marlborough Hotel located?

Located in the heart of Shanklin, this hotel is within a 10-minute walk of Shanklin Beach and Shanklin Chine. Sandown Pier and Dinosaur Isle are also within 3 mi (5 km). Shanklin Station is 9 minutes by foot and Lake Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marlborough Hotel Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Location

9.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 163 reviews
Rating 8 - Good. 68 out of 163 reviews
Rating 6 - Okay. 18 out of 163 reviews
Rating 4 - Poor. 8 out of 163 reviews
Rating 2 - Terrible. 3 out of 163 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The breakfast was very good and the parking good staff are very helpful
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Malborough hotel. Lovely location, close to beach and town centre. Staff very friendly and helpful. Recommended the fisherman's cottage inn and the shanklin chine both worth a visit!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with a wide range of offerings
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully friendly and efficient staff. Fab breakfasts. Room was very nice. Plenty of good parking space and hotel central to Shanklin. Short walk to the seafront. Only criticism was tiny shower with no heater to warm room and to dry the towels.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location staff were so welcoming and friendly breakfast was very good great spacious room overall a perfect stay would definitely come back and would recommend this hotel
Stayed 10 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a lovely 3 night stay as a treat for my partners birthday (surprise trip!). Only booked this a few weeks prior and considering this is in the middle of the school summer holidays, we were lucky with the hotel and the price! Its more like a cosy BnB, great location, a wonderful 5 mins walk to the seafront, a few mins walk to the Chine. The hotel is bright & white, its a little quirky, staff are really lovely and the breakfast was lush, although a little on the early side (8am - 9.30am). The room isnt the biggest but absolutely fine, apart from the heat - but this is a very hot summer. We could have asked for a fan but we didnt. The bed was a little on the small side but my guy is super tall, so perhaps couldnt be helped. You can walk to Shanklin train station in about 10 minutes or so, there are bus stops about too but I found the bus service this year to not be the best unfortunately (just my view). Overall - a lovely little hotel which is good for the money.
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Location; Very close to the seafront, train station and bus station Friendly, helpful staff
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton or Marriott it is not but The Marlborough Hotel is a nice value for money boutique property very close to the beach and ideal for a short break. Our room was spotless which was a feature across the hotel. Breakfast was excellent with a large range of breakfast products. There was nothing that we wanted for. The position of the hotel provided limited sea views apart from one of the hotel premiere rooms which seemed to have a large balcony on the top floor. One aspect of the location to consider is the beach are cliffs are subject to erosion so there are a number of repair sites close by which didn’t bother us at all. All in all a very nice stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room was bright and good view, breakfast was amazing
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Very friendly and helpful staff. The place could do with an update but overall our stay was good.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean. Staff very welcoming and friendly. Breakfast was superb. The hotel is in a great location. We will definitely go back.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good food B&B small hotel with safe parking

Excellent friendly small hotel with B&B available (no evening meals at moment), with good safe parking
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Comfortable and well located hotel

Comfortable and well located hotel. Easy walk to town and beach. Good range of food and drink options in the town. Nice walk on promenade and esplanade.
Stayed 4 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The photograph shows a sea front, the hotel is not near the sea front there is a lift down to the sea which is not far away. Comfortable hotel in a good location, excellent breakfast
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, this was our second stay at this hotel, the staff were friendly and welcoming. The room was very clean and had everything we needed with a lovely big, comfy bed. Breakfast was really good. We will definitely book again
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Positives: Lovely, clean and quiet hotel, helpful and friendly staff, tasty breakfast, great location. Will stay there again. Things to consider: Shower cubicle very small, limited hanging space for clothes and wet towels.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Super Shanklin

Lovely people, couldn't do enough for you. Beds were Amazingly comfortable + breakfast was excellent. A few things need some attention in the decor but overall a lovely place to stay. 5 minutes to the beach or to the old town so great location.
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfast at a friendly hotel.

We had a lovely four day stay at this hotel. I was particularly impressed with friendliness of the staff and indeed the other residents. It was all very relaxed, inclusive and friendly. I was also particularly impressed with the breakfast. The choice from the buffet was very good and had clearly been carefully selected. The cooked breakfast was really nice with good quality and well cooked ingredients. Downside was the heat in the rooms overnight and as we had a balcony that shared with 4 other rooms so were unhappy about sleeping with it open. Also a second floor room with no lift made for a long trip up at the end of a busy day. All on all, I would definitely use this hotel again.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked virtually everything about this nicely run hotel. Run as a small hotel, with the absolute warmth of a truly British seaside B&B. This hotel was very clean, and the linen in all the rooms, bathroom, bedroom and dining/breakfast room was immaculate. The rooms were pleasantly decorated and the staff were polite and accommodating. Breakfast was always served as you liked it. The bar meals were limited but were nicely dished up with a good pint of beer. We were there for a fortnight and enjoyed our stay in our very spacious and comfortable rooms. My only criticism is regarding the toilet seats (only experienced 2, in our bathroom and in the public toilet near the lounge) which were those horrible cheap, thin bendy one's, although they were always clean. In general I would say "Keep up the good work Agneta and Pascal, and thank you for being good hosts".
Stayed 13 nights in May 2024
Verified review

6/10 Okay

Liked: Staff & service
The two female staff members were brilliant and worked extremely hard. Property needs updating. Basic amenities. Shower was small. But hotel had charm.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Friendly staff and a lovely breakfast.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay - the staff were very helpful and friendly. Tge breakfast was perfect.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright and airy property in both communal areas and rooms. Breakfast was great. Staff on reception and the breakfast room were amazing and made the stay perfect. Fantastic value for money.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and peaceful..staff very helpful and friendly.. Excellent breakfast
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice easy spot for the town and the beach
Stayed 2 nights in Oct 2024