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The Ritz-Carlton Shanghai, Pudong

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Shanghai

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Photo gallery for The Ritz-Carlton Shanghai, Pudong

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
View from room
2 indoor pools, open 6:00 AM to 10:00 PM, sun loungers
View from room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking available

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Club Bund View King Room

View from room

Club Bund View King Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Pearl Tower King Room

View from room

Club Pearl Tower King Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View Twin Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Pearl Tower Twin Room

1 bedroom, down comforters, in-room safe, desk

Club Pearl Tower Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 52 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed (View)

View from room

Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Bund View Twin Room

View from room

Club Bund View Twin Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Shanghai Bund View Suite

Shanghai Bund View Suite | 1 bedroom, down comforters, in-room safe, desk

Shanghai Bund View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for City Light View Twin Room

1 bedroom, down comforters, in-room safe, desk

City Light View Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Studio

View from room

Studio

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shanghai Bund View Twin Room

View from room

Shanghai Bund View Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 50 sq m
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View (Club)

1 bedroom, down comforters, in-room safe, desk

Club Room, 1 King Bed, Non Smoking, City View (Club)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Panoramic Suite

Club Panoramic Suite | Living room | LCD TV

Club Panoramic Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite

The Ritz-Carlton Suite | 1 bedroom, down comforters, in-room safe, desk

The Ritz-Carlton Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for City Light View King Room

1 bedroom, down comforters, in-room safe, desk

City Light View King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking (Pearl Tower View)

Club Suite, 1 Bedroom, Non Smoking (Pearl Tower View) | 1 bedroom, down comforters, in-room safe, desk

Club Suite, 1 Bedroom, Non Smoking (Pearl Tower View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 75 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite

Carlton Suite | 1 bedroom, down comforters, in-room safe, desk

Carlton Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 105 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Tower (View)

1 bedroom, down comforters, in-room safe, desk

Room, 1 King Bed, Non Smoking, Tower (View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite

Chairman Suite | 1 bedroom, down comforters, in-room safe, desk

Chairman Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
  • 410 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Bund View Suite

Premier Bund View Suite | 1 bedroom, down comforters, in-room safe, desk

Premier Bund View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
  • 95 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio

View from room

Club Studio

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 64 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club City Lights View King Room

1 bedroom, down comforters, in-room safe, desk

Club City Lights View King Room

Highlights

Soundproofed
Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Shanghai IFC, 8 Century Ave, Lujiazui, Pudong, Shanghai, Shanghai, 200120

What's nearby

  • Oriental Pearl Tower - 5 min walk - 0.3 miles
  • Jin Mao Tower - 6 min walk - 0.3 miles
  • Shanghai Tower - 8 min walk - 0.5 miles
  • The Bund - 1 min drive - 0.6 miles
  • Yu Garden - 3 min drive - 1.4 miles

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪Isola - ‬2 min walk
  • ‪Fancy Fruit - ‬2 min walk
  • ‪Kobachi - ‬1 min walk
  • ‪東京カレー - ‬1 min walk
  • ‪Flair Rooftop - ‬2 min walk

About this property

The Ritz-Carlton Shanghai, Pudong

Luxury hotel near Pudong Riverside Promenade and Park
Located close to Lujiazui Jingting and Oriental Pearl Tower, The Ritz-Carlton Shanghai, Pudong provides a terrace, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a facial. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • 2 indoor pools with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Access to a nearby indoor pool, express check-out, and free newspapers
  • Meeting rooms, multilingual staff, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 285 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Children's slippers and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and separate tubs/showers
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 128 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 265 for adults and CNY 133 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Aura 大堂酒廊及爵士吧
  • Flair 屋顶餐厅酒吧
  • 意味轩意大利餐厅
  • 金轩中餐厅

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 27,297 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 18 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests are required to present valid QR health and travel codes at check-in; or, present a certificate of quarantine.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 9 to June 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 265 for adults and CNY 133 for children
  • Self parking fee: CNY 128 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Shanghai Pudong
Ritz-Carlton Shanghai Pudong
Shanghai Pudong Ritz-Carlton
Ritz-Carlton Shanghai Pudong Hotel
The Ritz Carlton Shanghai Pudong
The Ritz-Carlton Shanghai Pudong Hotel Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel
The Ritz-Carlton Shanghai, Pudong Shanghai
The Ritz-Carlton Shanghai, Pudong Hotel Shanghai

Frequently asked questions

Does The Ritz-Carlton Shanghai, Pudong have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 6:00 AM–10:00 PM. The pool is closed seasonally each year from June 9 to June 13.

Is The Ritz-Carlton Shanghai, Pudong pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton Shanghai, Pudong?

Self parking is available for CNY 128 per night.

What time is check-in at The Ritz-Carlton Shanghai, Pudong?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Ritz-Carlton Shanghai, Pudong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton Shanghai, Pudong located?

Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Pudong Riverside Promenade and Park, Super Brand Mall, and Jin Mao Tower. Lujiazui Jingting and Oriental Pearl Tower are also within 1 mi (2 km). Lujiazui Station is 9 minutes by foot and South Pudong Road Station is 12 minutes.

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The Ritz-Carlton Shanghai, Pudong Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 372 out of 492 reviews
Rating 8 - Good. 79 out of 492 reviews
Rating 6 - Okay. 23 out of 492 reviews
Rating 4 - Poor. 7 out of 492 reviews
Rating 2 - Terrible. 11 out of 492 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Staffs at the front desk and the lounge have been nothing but lovely. They’re helpful, polite and professional. Our suite was spotless, bed was comfy. Everything was great, nothing to complain about.
Stayed 2 nights in May 2025

10/10

The service and attention to detail was excellent! Well worth every moment we stayed there!
Stayed 4 nights in Feb 2025

8/10

Wonderful

10/10

Very good!
Stayed 3 nights in Apr 2025

10/10

Perfect stay and nice restaurants
Stayed 6 nights in Apr 2024

8/10

Buffet breakfast has great fruit.
Stayed 2 nights in Oct 2024

6/10

Probably the best choice for accommodation if you'd like to fall asleep and/or wake up with the pearl... The Oriental Pearl Tower of Shanghai that is. You may be disappointed though with the inspirited service and lackluster food and beverage offerings.
Room with a view!
Stayed 2 nights in Feb 2025

10/10

Is a great place with great staff
Stayed 3 nights in Jul 2024

10/10

Staff are very friendly and helpful
Stayed 2 nights in Oct 2024

10/10

Exquisite hotel and amazing people. Club Lounge is perfect. Will recommend Ritz-Carlton Shanghai to all our friends.
Stayed 4 nights in Sep 2024

10/10

Nice Hotel
Stayed 4 nights in Mar 2024

10/10

It was an excellent stay. Top level services, food and views.
Stayed 2 nights in Dec 2023

10/10

amazing!
Stayed 1 night in Nov 2024

10/10

Fantastic stay! The staff went above and beyond to make it memorable.
Stayed 1 night in Apr 2024

10/10

Ritz-Carlton is a great place to stay, quality rooms, friendly staff, fantastic restaurants.
Stayed 2 nights in Oct 2023

10/10

The hotel personnel are professional, they attended all my needs in a timely manner. I had a pleasant stay.
Stayed 4 nights in Jul 2024

10/10

The location is absolutely perfect . The staff was amazing , every single member went beyond a perfect service .
Stayed 2 nights in May 2024

10/10

The best hotel ever!
Stayed 1 night in May 2023

10/10

Great service!
Stayed 3 nights in Aug 2024

10/10

It was just all very good. Very good support, the employees are extremely courteous. Furnishings and breakfast as well as the location are perfect.
Stayed 2 nights in Aug 2024

10/10

Nice
Stayed 1 night in Oct 2024

10/10

Great accommodation from beginning to end. There was a line during check-in and the hotel staff brought me to another level to check in so I didn't have to wait. The rooms were spacious and maintained twice a day by the housekeepers. Overall it was a pleasant experience.
Stayed 3 nights in Nov 2024

10/10

Great location, state-of-art facility, very friendly and helpful staffs.
Stayed 9 nights in Jun 2023

10/10

Amazing view
Stayed 4 nights in May 2024

10/10

WOW WOW WOW What an Amazing Sevice, everything else is as a high end 5 star hotel should have, but we have never experienced the service we received at this hotel, honestly the service should get 10 stars - Rosy took so good care of us, absolute amazing. The hotel is located together with the ifc mall (best in Shanghai), and right next to the 3 tall buildings.
Stayed 3 nights in Jan 2025