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Swissotel Grand Shanghai

5.0 star property
Travelers find a sophisticated urban retreat in Shanghai's vibrant center, where relaxation meets luxury through pools, saunas, fine dining and modern amenities

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Photo gallery for Swissotel Grand Shanghai

Reception - Swissotel Grand Shanghai (Shanghai)
Exterior - Swissotel Grand Shanghai (Shanghai)
Executive Suite | Down comforters, minibar, in-room safe, desk - Swissotel Grand Shanghai (Shanghai)
Pinnacle Suite | Down comforters, minibar, in-room safe, desk - Swissotel Grand Shanghai (Shanghai)
Daily to-go breakfast (CNY 218 per person) - Swissotel Grand Shanghai (Shanghai)
Swissotel Grand Shanghai stands in the heart of this dynamic city, offering a refined sanctuary amid urban energy. Guests can take a refreshing swim in the indoor pool, release tension in the sauna, or sip cocktails at the poolside bar while enjoying contemporary comforts.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Swiss Advantage Room King

Down comforters, minibar, in-room safe, desk

Swiss Advantage Room King

  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room Twin

Down comforters, minibar, in-room safe, desk

Swiss Advantage Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room King

Down comforters, minibar, in-room safe, desk

Premier Room King

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room Twin

Down comforters, minibar, in-room safe, desk

Premier Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room King

Down comforters, minibar, in-room safe, desk

Classic Room King

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room Twin

Down comforters, minibar, in-room safe, desk

Classic Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Pinnacle Suite

Pinnacle Suite | Down comforters, minibar, in-room safe, desk

Pinnacle Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room King

Executive Room King | Down comforters, minibar, in-room safe, desk

Executive Room King

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room Twin

Executive Room Twin | Down comforters, minibar, in-room safe, desk

Executive Room Twin

  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite

Executive Suite | Down comforters, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Jing'an, a neighborhood in Shanghai, Swissotel Grand Shanghai is in a shopping district and near a metro station. People's Square is a notable landmark, and travelers looking to shop may want to visit Xintiandi Style Shopping Centre and Nanjing Road Shopping District. Don't miss out on a visit to Yu Garden. Visit our Shanghai travel guide
Map
1 Yu Yuan Road, Shanghai, Shanghai, 200040

What's nearby

  • 0_dv679043
    West Nanjing Road
    1 min walk - 0.1 miles
  • Jing An Temple Park Nanjing Street Shanghai China
    Jing An Park
    3 min walk - 0.2 miles
  • Jing An Temple which includes a city and a temple or place of worship
    Jing'an Temple
    7 min walk - 0.4 miles
  • A residential area of Shanghai once designated for the French, the French Concession is now very popular with tourists and expats, and appreciated for its cafes, bars and tree-lined avenues, and tudor houses.
    Former French Concession
    11 min walk - 0.6 miles
  • Jing An Kerry Centre
    1 min walk - 0.1 miles

Getting around

  • Jing'an Temple Station
    5 min walk
  • Shanghai South Railway Station
    10 min drive
  • Shanghai Pudong Intl. Airport (PVG)
    54 min drive

Restaurants

  • 星巴克
    1 min walk
  • Café Swiss
    1 min walk
  • Jia Jia Tangbao (佳家汤包)
    1 min walk
  • Swiss Executive Club Lounge
    1 min walk
  • 鲜主海鲜火锅
    1 min walk

About this property

Swissotel Grand Shanghai

Luxury hotel near Jing'an Temple
Located close to People's Square and Shanghai Museum, Swissotel Grand Shanghai provides a poolside bar, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. The on-site restaurant, 瑞绯阁, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • An indoor pool and a children's pool
  • Limo/town car service, breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, a 24-hour front desk, and luggage storage
  • Concierge services, wedding services, and ATM/banking services
Room features
All 467 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with separate tubs/showers and free toiletries
  • Free infant beds, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in China Green Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (CNY 120 per day)

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: CNY 218 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • 瑞绯阁
  • 馥澜吧

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately CNY 218 per person
  • Self parking fee: CNY 120 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Swissotel Grand Shanghai
Swissotel Hotel Shanghai Grand
Swissotel Shanghai Grand
Shanghai Swissotel Grand Hotel
Swissotel Grand Hotel Shanghai
Swissotel Grand Shanghai Hotel Shanghai
Swissotel Grand Shanghai Hotel
Swissotel Grand Hotel
Swissotel Grand
Swissotel Grand Hotel Shanghai
Shanghai Swissotel Grand Hotel
Swissotel Grand Shanghai Hotel
Swissotel Grand Shanghai Shanghai
Swissotel Grand Shanghai Hotel Shanghai

Frequently asked questions

Does Swissotel Grand Shanghai have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Swissotel Grand Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 120 per day.

What time is check-in at Swissotel Grand Shanghai?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Swissotel Grand Shanghai?

Check-out is at noon.

Where is Swissotel Grand Shanghai located?

Located in Jing'an, this luxury hotel is 0.3 mi (0.6 km) from Jing'an Temple and within 3 mi (5 km) of People's Square and Nanjing Road Shopping District. Shanghai Museum and Xintiandi Style Shopping Centre are also within 3 mi (5 km). Jing'an Temple Station is only a 5-minute walk and Changping Road Station is 11 minutes.

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Reviews

Swissotel Grand Shanghai Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 369 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

10/10 Excellent

Min

Liked: Cleanliness, amenities, property conditions & facilities
Staff are so nice. Location is the best part of this hotel
Stayed 12 nights in Jan 2026

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service
Extensive buffet, clean rooms and helpful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Hok Ping

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff! Excellent breakfast and good locations to shops and train stations
Stayed 3 nights in Nov 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
A very convenient location, close to all public transportation
Stayed 2 nights in Nov 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here at swisshotel! Lots in area and walkable, shopping , dining etc. would recommend staying here A+
Stayed 2 nights in Sep 2025

8/10 Good

Yanning

Liked: Cleanliness, amenities, property conditions & facilities
perfect location
Stayed 2 nights in Aug 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities
The staff the last time I stayed there were superb - Jerry was one who stood out - but this time,they were good just not standout. Clean hotel, good food, close to mall and food options.
Stayed 2 nights in Oct 2025

10/10 Excellent

HUCK THENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality services.
Stayed 5 nights in May 2025

8/10 Good

Wai Yi Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shanghai Trip

Overall of the hotel is good, location is excellent ad it is very convenience to transports, convenience stores etc
Stayed 4 nights in Sep 2025

10/10 Excellent

MATTHEW FU SIN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, overall clean and comfortable
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel's location

Great stay, would definitely recommend. The rooms are a little bit outdated and the AC works weirdly but it's still the best price for a 5 star in Shanghai and in the best location possible.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of best locations in Shanghai to stay. Staff are nice and accommodating. Easy dining options. Buffet Breakfast is included and good. Coffee are good with nice coffee machine. Hotel city views of good too. Lt is near subway station and easy going all around. Very good stay, thanks!
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very good standard and the staff were extremely helpful and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for everything!
Stayed 1 night in Nov 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities
Good hotel in a good location.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great hotel staff. Great hotel.
Stayed 1 night in Nov 2024

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice breakfast and tasty croissant!
Stayed 3 nights in Mar 2025

8/10 Good

Trisha Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve enjoyed my stay at the hotel. Room is comfortable and spacious. The hotel location is super convenient short walk to Jing’an Temple, the train station and surrounding malls and restaurants. I recommend this hotel.
Stayed 7 nights in May 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service
An okay hotel located good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities
Nice place for shopping. Very convenient location.
Stayed 1 night in Dec 2024

8/10 Good

TIMOTHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, was looked after with an early check in, lots of high end shopping very close
Stayed 6 nights in Sep 2024

8/10 Good

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel in a central area of Shanghai! Easy to walk around, just next to the metro station and also fast to get a taxi if needed. The hotel was nice, the cleaning service was excellent and also the reception was helpful. Breakfast was also good, but depending on the hour a lot of things were not replaced when finished. In conclusion, really good hotel. I will stay there again!
Stayed 8 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and spa are excellent. The staff is great. It’s very clean and comfortable at a good price. The breakfast was great too.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lai Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Shower water pressure is weak, please improve. Overall stay is comfortable. Location is very good near to shopping malls and restaurants.
Stayed 3 nights in May 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with great location. Next to subway, shopping center and Jing A Temple. There are tons of restaurants nearby. Hotel is nice as well!
Stayed 8 nights in Nov 2024