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Sheraton Shanghai Waigaoqiao Hotel

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

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Photo gallery for Sheraton Shanghai Waigaoqiao Hotel

Exterior
Lobby
Minibar, in-room safe, desk, iron/ironing board
View from room
3 restaurants, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pool
  • Room service
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Bathrobes
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Harbor View

View from room

Room, 2 Double Beds, Harbor View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Bathrobes
  • Harbor view
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Bathrobes
  • Harbor view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

View from room

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Bathrobes
  • City view
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Bathrobes
  • City view
  • 46.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Premier Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Shower/tub combination
  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

View from room

Executive Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Shower/tub combination
Private bathroom
Bathrobes
Hair dryer
  • City view
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

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Exterior

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About the neighborhood

Map
28 Jilong Road, Waigaoqiao Bonded Area, Shanghai, Shanghai, 200131

What's nearby

  • Waigaoqiao Free Trade Zone - 3 min drive - 1.6 miles
  • Fudan Univeristy - 12 min drive - 7.8 miles
  • The Bund - 18 min drive - 11.8 miles
  • Oriental Pearl Tower - 20 min drive - 12.6 miles
  • Nanjing Road Shopping District - 21 min drive - 13.8 miles

Getting around

  • Jilong Road Station - 5 min walk
  • Nanxiang North Railway Station - 24 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 35 min drive

Restaurants

  • ‪星巴克 - ‬8 min walk
  • ‪上海富豪会展公寓酒店 - ‬8 min walk
  • ‪梓亭 - ‬7 min walk
  • ‪谭火锅 - ‬13 min walk
  • ‪星巴克 - ‬8 min walk

About this property

Sheraton Shanghai Waigaoqiao Hotel

Luxury hotel located in Pudong
You can look forward to a garden, a playground, and dry cleaning/laundry services at Sheraton Shanghai Waigaoqiao Hotel. Indulge in a massage at Shine SPA, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, international cuisine, and golf course views. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), a free theme park shuttle, and self parking (surcharge)
  • An electric car charging station, express check-out, and tour/ticket assistance
  • Wedding services, smoke-free premises, and multilingual staff
Room features
All 451 rooms offer comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 47-inch LCD TVs with satellite channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free theme park shuttle
  • Self parking on site (CNY 56 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 208 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Bay Leaf
  • Lobby Lounge
  • Miyabi
  • Yue

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 7 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 51 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 288.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Self parking fee: CNY 56 per day
  • Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shanghai Sheraton Waigaoqiao Hotel
Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel
Sheraton Waigaoqiao
Sheraton Waigaoqiao Hotel
Waigaoqiao
Waigaoqiao Hotel
Waigaoqiao Shanghai
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel Hotel
Sheraton Shanghai Waigaoqiao Hotel Shanghai
Sheraton Shanghai Waigaoqiao Hotel Hotel Shanghai

Frequently asked questions

Does Sheraton Shanghai Waigaoqiao Hotel have a pool?

Yes, this property has an indoor pool.

Is Sheraton Shanghai Waigaoqiao Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Shanghai Waigaoqiao Hotel?

Self parking is available for CNY 56 per day.

What time is check-in at Sheraton Shanghai Waigaoqiao Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheraton Shanghai Waigaoqiao Hotel?

Check-out is at noon.

Does Sheraton Shanghai Waigaoqiao Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Sheraton Shanghai Waigaoqiao Hotel located?

Located in Pudong, this luxury hotel is 1.5 mi (2.3 km) from Waigaoqiao Free Trade Zone and 2.8 mi (4.5 km) from Huangpu River. Yangtze and Shanghai Museum of Glass are also within 9 mi (15 km). Jilong Road Station is 5 minutes by foot and North Waigaoqiao Free Trade Zone Station is 6 minutes.

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Sheraton Shanghai Waigaoqiao Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 139 reviews
Rating 8 - Good. 47 out of 139 reviews
Rating 6 - Okay. 10 out of 139 reviews
Rating 4 - Poor. 8 out of 139 reviews
Rating 2 - Terrible. 3 out of 139 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Modern hotel

This is a great hotel and very modern. The rooms were spacious and very comfortable. The wifi was not good at all but it never is in China.
Stayed 3 nights in Oct 2023

8/10 Good

jong il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Sep 2023

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheraton Waigaoqiao

one of the best hotels I have been to, - great service - competent English speaking staff - clean, well-kept rooms, - wonderful bathroom, - good location, close to metro line 10 - 44 minutes from the SHA center - great breakfast - dinner is available in the lobby and in the room - sauna, swimming pool, and SPA, great infrastructure. I recommend it to everyone - I will come back here too
Stayed 4 nights in Oct 2023

2/10 Terrible

YING

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has No air conditioning, no air exchange. Window has to be opened to get fresh air. Once window opened it's very noisy day and night because close to port. Shocked for the name of Sheraton.
Stayed 1 night in Apr 2024

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン時間が1400だったのに1500までチェックインできなかったのはざんねんでした。清掃は極めて丁寧です。
Stayed 8 nights in Apr 2025

10/10 Excellent

Piyush

Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

DAIJIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良いホテルです。
Stayed 6 nights in Feb 2025

10/10 Excellent

Lap Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jialin

Stayed 3 nights in Dec 2024

10/10 Excellent

WANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Seung Gyun

Stayed 2 nights in Oct 2024

10/10 Excellent

WOOJAE

Stayed 2 nights in Oct 2024

4/10 Poor

Edwin

Disliked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Baiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut!
Stayed 10 nights in Aug 2024

8/10 Good

henri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Jul 2024

10/10 Excellent

Youngjin

Stayed 1 night in Jul 2024

10/10 Excellent

Youngjin

Stayed 2 nights in Jul 2024

10/10 Excellent

Youngjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Xu

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

2/10 Terrible

YING

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Mar 2024

8/10 Good

Seung Gyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023