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Sheraton Grand Shanghai Pudong Hotel & Residences

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Shanghai

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Photo gallery for Sheraton Grand Shanghai Pudong Hotel & Residences

Experience urban sophistication in this high-rise building with a unique cylindrical shape and public plaza area.
Relax in a spacious lobby with sofas, armchairs, and a coffee table, surrounded by high ceilings and large windows offering views of the surrounding area.
Guests can dine al fresco in this outdoor space, surrounded by lush greenery and modern architecture.
Relax in a spacious lounge area with a panoramic city view through large windows, featuring comfortable seating and a clear view of the urban environment.
Relax in comfort with a large bed, a seating area, and a city view.

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Garden View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Twin Beds, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom, Garden View

Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 1 Bedroom, Garden View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Lounge

Executive Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Bar (on property)

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  • Hot Tub
  • Spa
  • Free WiFi
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About the neighborhood

Map
No 38 Pujian Road, Shanghai, Shanghai, 200127

What's nearby

  • The Bund - 4 min drive - 1.9 miles
  • Oriental Pearl Tower - 5 min drive - 3.0 miles
  • Yu Garden - 5 min drive - 2.6 miles
  • Nanjing Road Shopping District - 6 min drive - 3.1 miles
  • Xintiandi Style Shopping Centre - 6 min drive - 3.6 miles

Getting around

  • Tangqiao Station - 5 min walk
  • Shanghai South Railway Station - 12 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 37 min drive

Restaurants

  • ‪The Lounge - ‬1 min walk
  • ‪海上游子老鸭粉丝汤 - ‬2 min walk
  • ‪秦巴汉水 - ‬4 min walk
  • ‪陆家庄 - ‬3 min walk
  • ‪新塘桥生活广场 - ‬2 min walk

About this property

Sheraton Grand Shanghai Pudong Hotel & Residences

Luxury hotel near Yu Garden
Located close to Jin Mao Tower and Mercedes Benz Arena, Sheraton Grand Shanghai Pudong Hotel & Residences provides a marina, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or the steam room. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and al fresco dining. Yoga classes and fitness classes are offered at the 24-hour gym; Sheraton Grand Shanghai Pudong Hotel & Residences also has a garden, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a front-desk safe, and meeting rooms
Room features
All 525 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch HDTVs with cable channels
  • Recycling, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 90 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 230 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • China Court
  • feast

Things to do

  • 24-hour gym
  • Fitness classes
  • Free children's club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,329 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 2 buildings
  • 40 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 370.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 230 per person
  • Fee for in-room wired internet: CNY 90 per night (rates may vary)
  • Rollaway bed fee: CNY 370.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Sheraton Shanghai Pudong
Shanghai Pudong Sheraton
Sheraton Hotel Shanghai Pudong
Sheraton Shanghai Hotel Pudong
Sheraton Shanghai Pudong
Sheraton Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel
Sheraton Grand Shanghai Pudong Hotel & Residences Shanghai
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel Shanghai

Frequently asked questions

Does Sheraton Grand Shanghai Pudong Hotel & Residences have a pool?

Yes, this property has an indoor pool.

Is Sheraton Grand Shanghai Pudong Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Grand Shanghai Pudong Hotel & Residences?

Self parking is free at this property.

What time is check-in at Sheraton Grand Shanghai Pudong Hotel & Residences?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Sheraton Grand Shanghai Pudong Hotel & Residences?

Check-out is at noon.

Where is Sheraton Grand Shanghai Pudong Hotel & Residences located?

Located in Pudong, this luxury hotel is within 3 mi (5 km) of Yu Garden, Lujiazui Central Greenland, and Mercedes Benz Arena. Jin Mao Tower and The Bund are also within 3 mi (5 km). Tangqiao Station is 5 minutes by foot and Lancun Road Station is 11 minutes.

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Sheraton Grand Shanghai Pudong Hotel & Residences Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 208 out of 464 reviews
Rating 8 - Good. 176 out of 464 reviews
Rating 6 - Okay. 50 out of 464 reviews
Rating 4 - Poor. 21 out of 464 reviews
Rating 2 - Terrible. 9 out of 464 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew and Andrea

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect location and the food was excellent.
Stayed 1 night in Jun 2025

10/10 Excellent

Shelly

Liked: Cleanliness, amenities, property conditions & facilities
There is a metro stop in front of the hotel. We enjoyed the convenience of using both the metro and uber from our hotel. This hotel had the best Gym and Pool facilities we experienced on our trip. The breakfast was also delicious with nice local touches of Shanghai and Western style breakfast. Would highly recommend.
Stayed 4 nights in Jun 2025

6/10 Okay

Chun On

Liked: Staff & service
The room's interior and facilities are old, the bathroom is not bright or clean enough, and the air conditioning is not ideal either.
Stayed 3 nights in Apr 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a stopover on our way to Europe from NZ
Stayed 1 night in Jul 2024

8/10 Good

Pei Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to mrt station
Stayed 4 nights in Dec 2024

10/10 Excellent

Khaldoun khaled suleiman

Nice quite shopping mall near by
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

my stay in Sheraton Grand Shanghai Pudong Hotel

Overall is good, such as cleanliness, comfort, location to public transportation. BUT the room was full of smoking smell even thought I reserved for NON-smoking room.
Stayed 1 night in Jan 2025

10/10 Excellent

Jing Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Feb 2025

4/10 Poor

Hazim

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I booked two rooms and ended in an apartment type which is fine for the first day, next day the give me other apart which I don't want,and the reason because they are fully booked. The apartment is very cold ,low floor and I complained about it and they still saying they are overbooked. I don't appreciate it and I will never recommed this hotel. I would for sure file a complained about this treatment. Please avoid this property as my experience is very negative. Poor view smells old, dirty
Stayed 1 night in Jun 2025

10/10 Excellent

ZEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swimming pool!

Exceptional swimming pool
Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, room comfort

Good Hotel in great location to local transport.

The hotel was nice although getting a tired with ripped curtains etc in my exec room (3960) I do need to call out the exceptional service from one of the front staff Ricky. I had a travel problem and he dealt with it for me, without I am not sure I would have got to the airport in time for my flight. So massive thank you Ricky!
Stayed 5 nights in Jun 2024

6/10 Okay

pingzhen

Liked: Staff & service
feeling so bad
Stayed 2 nights in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

XUELIAN

Stayed 4 nights in Jun 2025

10/10 Excellent

Juan David

Stayed 3 nights in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Das Badezimmer war sehr schön
Stayed 2 nights in May 2025

8/10 Good

Kangfu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

JINWON

Stayed 2 nights in Apr 2025

10/10 Excellent

El

Stayed 1 night in Apr 2025

8/10 Good

LEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Minseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

JiSung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Woosung I.B.

Liked: Cleanliness, property conditions & facilities, room comfort
오래된 건물 크고 편의시설 좋음 컨시어지 및 직원 응대는 5성급 호텔이라고 보기엔 아쉬움
Stayed 2 nights in Mar 2025

10/10 Excellent

Gustavo

Stayed 4 nights in Feb 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel tiene una excelente ubicación a 50 mts del metro, el restaurante está con varios tipos de comida por tal motivo se adapta al exidental para los que se complican con la comida oriental. Buen servicio en general
Stayed 1 night in Apr 2025