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Caption by Hyatt Zhongshan Park Shanghai

3.5 star property
Hotel in Shanghai with a fitness center and a 24-hour front desk

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Photo gallery for Caption by Hyatt Zhongshan Park Shanghai

Exterior
Deluxe Room, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, slippers
Lobby
Room, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, slippers
In-room safe, desk, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Room service
  • Gym
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Caption)

In-room safe, desk, blackout drapes, soundproofing

Suite (Caption)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
1525 Ding Xi Road Chang Ning District,, 1525, Shanghai, PVG, 200050

What's nearby

  • Zhongshan Park - 1 min walk - 0.0 miles
  • Former French Concession - 3 min drive - 1.5 miles
  • Jing'an Temple - 4 min drive - 2.2 miles
  • Xujiahui Shopping District - 4 min drive - 2.4 miles
  • Shanghai Centre - 4 min drive - 2.6 miles

Getting around

  • Zhongshan Park Station - 9 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • ‪Charme Restaurant - ‬1 min walk
  • ‪Cocolo - ‬2 min walk
  • ‪Blue and Brown - ‬1 min walk
  • ‪Mvuke Tokyo - ‬1 min walk
  • ‪樱膳日本料理 - ‬1 min walk

About this property

Caption by Hyatt Zhongshan Park Shanghai

Hotel near People's Square
Take advantage of dry cleaning/laundry services, a gym, and a business center at Caption by Hyatt Zhongshan Park Shanghai. The on-site restaurant, Taole Central, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Local cuisine breakfast (surcharge), a front-desk safe, and concierge services
  • A banquet hall, an elevator, and local meal delivery service
  • Smoke-free premises, a 24-hour front desk, and luggage storage
Room features
All 258 rooms offer comforts such as free international calls and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 49-inch TVs with satellite channels
  • Wardrobes/closets, recycling, and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 per person
  • A restaurant

Restaurants on site

  • Taole Central

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between June 01 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately CNY 68 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pentahotel Shanghai Hotel
pentahotel Hotel Shanghai
pentahotel Shanghai
Shanghai pentahotel
Pentahotel Shanghai
Caption by Hyatt Zhongshan Park Shanghai Hotel
Caption by Hyatt Zhongshan Park Shanghai Shanghai
Caption by Hyatt Zhongshan Park Shanghai Hotel Shanghai

Frequently asked questions

Is Caption by Hyatt Zhongshan Park Shanghai pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Caption by Hyatt Zhongshan Park Shanghai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Caption by Hyatt Zhongshan Park Shanghai?

Check-out is at noon.

Where is Caption by Hyatt Zhongshan Park Shanghai located?

Located in Changning, this hotel is within a 10-minute walk of Zhongshan Park and Cloud Nine Plaza. East China Normal University and Jing An Park are also within 2 mi (3 km). Zhongshan Park Station is 9 minutes by foot and Songhong Road Station is 14 minutes.

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Caption by Hyatt Zhongshan Park Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 51 reviews
Rating 8 - Good. 13 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend the place!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, very cleaning, friendly staff
Stayed 3 nights in Nov 2024

8/10 Good

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Location is just next to Zhong Shan Park. Walking distance to shopping mall and a lot of options for restaurants. Staff are friendly and helpful only the room is little small but for the price it’s good.
Stayed 1 night in Feb 2025

10/10 Excellent

HS

Liked: Cleanliness, staff & service, property conditions & facilities
Generously spacious, clean and quiet ambiance
Stayed 4 nights in Oct 2024

10/10 Excellent

Wei Hsien, Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new property with modern facilities situated right beside the Zhongshan Park train station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nettra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how the hotel has a stylish decoration and its cleanliness. The staff were also nice though some of them may not speak English fluently. The housekeeping in my floor was truly nice, she couldn't speak english but she tried to communicate with us. We love her cleaning skills that make our room kept clean everyday. The hotel location is also convenience for taking metro especially Line 2. We will surely stay at this hotel again next time!
Stayed 4 nights in Mar 2025

8/10 Good

LAI NGOR

Liked: Cleanliness, staff & service, property conditions & facilities

Above average modern hotel

Close to metro, just around the corner was really good especially visit in winter. Room view pleasant looking out to Changning Road. Breakfast was fair as choices were limited but some local food, like xiaolongbao was delicious. Twin bed room size in fact was moderate however no proper space to accommodate two lugguages, my friend had to sqat down everytime for packing, not so covenient.
Stayed 4 nights in Jan 2025

10/10 Excellent

WING TUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店好乾淨好新 有自助取水機 好貼心！ 前台職員態度好好 清潔姐姐好細心！ 中山公園站8號出口一出就到酒店 附近好多美食 近愚園路！隔離有龍之夢商場好多地方行 好多野食！如果再去上海會再入住！
Stayed 4 nights in Apr 2025

8/10 Good

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities
地下鉄などアクセス良好。
Stayed 2 nights in Apr 2025

6/10 Okay

YUMIKO

Stayed 1 night in Mar 2025

8/10 Good

aya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

KHAR FOONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Mei Ling Clara Ann

Stayed 1 night in Mar 2025

10/10 Excellent

Raymond W Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice new no frills hotel

Stayed 1 night in Mar 2025

10/10 Excellent

Xueyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

YUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地上からフロント(2F)と客室へのエレベータが分かれているので、頻繁に外に行く場合は不便。喫煙スペースは屋外のみ。地下鉄に近く、タクシー以外にも移動手段がある。
Stayed 2 nights in Mar 2025

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點適中，乾淨，環境好
Stayed 2 nights in Feb 2025

8/10 Good

NOBUHARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは若く、親切で対応も良い。また利用したい。
Stayed 5 nights in Feb 2025

10/10 Excellent

Chung Yu

Stayed 1 night in Feb 2025

10/10 Excellent

JIWON

Stayed 2 nights in Oct 2024

10/10 Excellent

Naeun

Stayed 3 nights in Dec 2024

10/10 Excellent

HOI HONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設計風格摩登，房間只是有點少，但乾淨。
Stayed 3 nights in Dec 2024

10/10 Excellent

Chung Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Tomoya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cheng Ding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024