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Caption by Hyatt Zhongshan Park Shanghai

3.5 star property
Hotel in Shanghai with a fitness center and a 24-hour front desk

Choose dates to view prices

Caption by Hyatt Zhongshan Park Shanghai sits in the heart of the city, offering modern comfort and practical conveniences. Guests enjoy in-room WiFi, a gym, and local cuisine for breakfast at Taole Central. The 24-hour front desk and concierge provide support whenever needed.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite (Caption)

In-room safe, desk, blackout drapes, soundproofing

Suite (Caption)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, blackout drapes, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, blackout drapes, soundproofing

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Coffee/tea maker
Local meal delivery service
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
1525 Ding Xi Road Chang Ning District,, 1525, Shanghai, PVG, 200050

What's nearby

  • Zhongshan Park - 1 min walk - 0.1 miles
  • East China Normal University - 11 min walk - 0.6 miles
  • Shanghai Changning Tennis Court - 3 min drive - 1.5 miles
  • Former French Concession - 3 min drive - 1.7 miles
  • Xianxia Road - 3 min drive - 1.6 miles

Getting around

  • Zhongshan Park Station - 9 min walk
  • Shanghai South Railway Station - 10 min drive
  • Hongqiao International Airport (SHA) - 24 min drive

Restaurants

  • ‪振鼎鸡 - ‬1 min walk
  • ‪Scenario 1555 - ‬1 min walk
  • ‪Xiabu Xiabu (呷哺呷哺) - ‬2 min walk
  • ‪Saizeriya (萨莉亚) - ‬1 min walk
  • ‪很久以前羊肉串(中山公园龙之梦店) - ‬1 min walk

About this property

Caption by Hyatt Zhongshan Park Shanghai

Hotel near The Bund
Take advantage of dry cleaning/laundry services, a gym, and a business center at Caption by Hyatt Zhongshan Park Shanghai. The on-site restaurant, Taole Central, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Local cuisine breakfast (surcharge), a gift shop, and a banquet hall
  • Local meal delivery service, concierge services, and smoke-free premises
  • ATM/banking services, luggage storage, and a front-desk safe
Room features
All 258 rooms offer comforts such as free international calls and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 49-inch TVs with satellite channels
  • Wardrobes/closets, recycling, and coffee/tea makers

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Hyatt Centric Zhongshan Park Shanghai
  • Hot Tub
  • Parking included
  • Free WiFi
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9.4 out of 10, Exceptional, 80 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 per person
  • A restaurant

Restaurants on site

  • Taole Central

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between June 01 and December 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately CNY 68 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Pentahotel Shanghai Hotel
pentahotel Hotel Shanghai
pentahotel Shanghai
Shanghai pentahotel
Pentahotel Shanghai
Caption by Hyatt Zhongshan Park Shanghai Hotel
Caption by Hyatt Zhongshan Park Shanghai Shanghai
Caption by Hyatt Zhongshan Park Shanghai Hotel Shanghai

Frequently asked questions

Is Caption by Hyatt Zhongshan Park Shanghai pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Caption by Hyatt Zhongshan Park Shanghai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Caption by Hyatt Zhongshan Park Shanghai?

Check-out is at noon.

Where is Caption by Hyatt Zhongshan Park Shanghai located?

Located in Changning, this hotel is steps from Longemont Shopping Center and Zhongshan Park. Yueda 889 Square and Jing An Park are also within 2 mi (3 km). Zhongshan Park Station is 9 minutes by foot and Songhong Road Station is 14 minutes.

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Reviews

Caption by Hyatt Zhongshan Park Shanghai Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 60 out of 91 reviews
Rating 8 - Good. 21 out of 91 reviews
Rating 6 - Okay. 5 out of 91 reviews
Rating 4 - Poor. 2 out of 91 reviews
Rating 2 - Terrible. 3 out of 91 reviews

Reviews

10/10 Excellent

Suet Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and provided prompt service when needed.
Stayed 6 nights in Oct 2025

10/10 Excellent

wai ting priscilla

Liked: Cleanliness, amenities, property conditions & facilities
The location is prime! I love the vibe and decoration. It is very clean and the bed are comfortable. Only downside is the pillow is too low and soft. Otherwise is good many restaurants options and near metro station. Staff are very nice too
Stayed 3 nights in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend the place!!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location, very cleaning, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great accomodation close to Zhongshan Park

Very nice staying for business. Room was very comfortable, staff was nice and there was a good breakfast (I've also appreciated that is not exaggerated like many other hotels). Strategic position close to 3 main lines of Shanghai Subway.
Stayed 6 nights in Jul 2025

8/10 Good

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were so kind and friendly. Room was very clean. Wish bidet toilet was equipped.
Stayed 4 nights in Jul 2025

10/10 Excellent

HS

Liked: Cleanliness, staff & service, property conditions & facilities
Generously spacious, clean and quiet ambiance
Stayed 4 nights in Oct 2024

4/10 Poor

Ali

Disliked: Amenities
Very old motel with trible breakfast. It is very expensive for its condition.
Stayed 2 nights in Jun 2025

8/10 Good

Zhen

Liked: Cleanliness, staff & service, property conditions & facilities
Location is just next to Zhong Shan Park. Walking distance to shopping mall and a lot of options for restaurants. Staff are friendly and helpful only the room is little small but for the price it’s good.
Stayed 1 night in Feb 2025

10/10 Excellent

Akhil

Liked: Cleanliness, property conditions & facilities, room comfort
Bra!
Stayed 2 nights in Jun 2025

10/10 Excellent

Wei Hsien, Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new property with modern facilities situated right beside the Zhongshan Park train station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wai Keung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to MTR
Stayed 2 nights in Feb 2025

10/10 Excellent

Nettra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how the hotel has a stylish decoration and its cleanliness. The staff were also nice though some of them may not speak English fluently. The housekeeping in my floor was truly nice, she couldn't speak english but she tried to communicate with us. We love her cleaning skills that make our room kept clean everyday. The hotel location is also convenience for taking metro especially Line 2. We will surely stay at this hotel again next time!
Stayed 4 nights in Mar 2025

8/10 Good

LAI NGOR

Liked: Cleanliness, staff & service, property conditions & facilities

Above average modern hotel

Close to metro, just around the corner was really good especially visit in winter. Room view pleasant looking out to Changning Road. Breakfast was fair as choices were limited but some local food, like xiaolongbao was delicious. Twin bed room size in fact was moderate however no proper space to accommodate two lugguages, my friend had to sqat down everytime for packing, not so covenient.
Stayed 4 nights in Jan 2025

2/10 Terrible

chunhua

Disliked: Amenities, property conditions & facilities
全部是禁烟房，但是从浴室的排气口流入其他房间的烟味而且从早到晚整个屋子都是烟味，导致整晚没睡好觉，嗓子疼。 反映问题也没有解决方案，这次的住宿整体服务及房间水平是太差了！
Stayed 2 nights in Dec 2025

6/10 Okay

Takashi

Liked: Cleanliness
Disliked: Amenities
以前は【ペンタホテル（上海貝爾特酒店）】と言ってたところですね。１５～１６年ぶりに使わせていただきました。チェックインカウンターが２階になって少し変わりましたが、客室等はペンタホテル時代とあまり変化ないと思います。１階で食事ができた時に比べると現在の２階では狭くなったのと朝食事の種類が減ったと思います。個人的には朝がゆに期待していたので、残念でした。しかし、中山公園地区の中心部にあってはコスパ最高です。
Stayed 2 nights in Nov 2025

10/10 Excellent

MATSUMOTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
カジュアルなのにセンスがとてもよい。世の中に豪華なホテルはたくさんあるので、このようなホテルが増えて欲しい。
Stayed 2 nights in Aug 2025

10/10 Excellent

Yuen Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店新簇舒適。大堂在2樓，但樓下也有職員招待，能讓人休息還幫忙打車打傘。大堂，餐廳以至房務職員態度都很親切。房間設備齊全，空調是個別開關，還提供熨斗。個人覺得廁所鏡上的大圓燈太光，如果能控制獨立關掉更好。酒店樓下馬路邊有上落客停車位，轉角就是地鐵入口，旁邊又又商場營業時可利用裡面的電梯進出地鐵。整體是一次很好的住宿體驗。
Stayed 6 nights in Oct 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehmer Frühstücksraum und gefiltertes Trinkwasser auf jeder Etage. Schneller Check-In und freundliches Personal. Zimmer mit gemütlichem Bett und sehr guter Dusche.
Stayed 1 night in Sep 2025

10/10 Excellent

EIJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
おしゃれでハイセンス
Stayed 2 nights in Sep 2025

10/10 Excellent

Po Kuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便、型格路線、清潔姐姐很幫忙，下次再住
Stayed 2 nights in Sep 2025

10/10 Excellent

MAN FAN FANNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店職員都很友善，housekeeping姨姨打掃房間很專業，供應用品亦很充足，唯wifi接收很差。
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利な場所にあり、清潔感もありお勧めです。 ただ、５泊したのですが、最終日のクリーニングが入っておらず、不可解でした。
Stayed 5 nights in Jun 2025

6/10 Okay

MASANORI

Liked: Cleanliness, property conditions & facilities
清潔なホテルです。回りは中山公園の中心街でショップがたくさんあり楽しいところ。 従業員の語学（英語）が今一つ。
Stayed 4 nights in Jun 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities

Bra hotell for ungdomar

Mycket trevligt hotell med manga sallskapsrum for de Boende. Mycket bra hotell for ungdomar. Sangarna harda men det avhjalptes med en extramadrass.
Stayed 3 nights in May 2025
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Policies

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