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Novotel Shanghai Hongqiao Hotel

Property class: 4

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Photo gallery for Novotel Shanghai Hongqiao Hotel

A modern indoor swimming pool with clear glass walls, a tiled floor, and a seating area with chairs. - Novotel Shanghai Hongqiao Hotel (Shanghai)
A modern hotel room with a sofa, two round tables, a lamp, and a large window with curtains. - Novotel Shanghai Hongqiao Hotel (Shanghai)
A spacious lobby with a marble floor, large columns, and a reception desk. - Novotel Shanghai Hongqiao Hotel (Shanghai)
A modern hotel with a prominent 'NOVOTEL' sign, multiple floors, and a well-lit entrance. - Novotel Shanghai Hongqiao Hotel (Shanghai)
A modern hotel room with a large bed, bedside tables, a flat-screen TV, and a large window offering a city view. - Novotel Shanghai Hongqiao Hotel (Shanghai)
Located close to Changfeng Ocean Park, Novotel Shanghai Hongqiao Hotel provides a terrace, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Twin Beds

Room

Deluxe Room, 2 Twin Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the city through large windows.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a bed, desk, chair, and large windows.

Executive Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 2 Twin Beds

Room

Executive Room, 2 Twin Beds

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, desk, chair, and a large window with curtains.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of the city at night.

Superior Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Suite, 1 King Bed

A modern hotel room with a large bed, bedside tables, a flat-screen TV, and a large window offering a city view.

Superior Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a flat-screen TV, and sheer curtains.

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Puxi neighborhood, Novotel Shanghai Hongqiao Hotel is connected to the convention center. The Bund is a notable landmark, and travelers looking to shop may want to visit Nanjing Road Shopping District and Shanghai Centre. Don't miss out on a visit to Changfeng Ocean Park. Visit our Shanghai travel guide
Map
1102 Xiehe Road, Changning District, Shanghai, Shanghai, 200335

What's nearby

  • A traditional Chinese temple with golden roofs and intricate designs, surrounded by modern skyscrapers.
    Jing'an Temple
    16 min drive - 7.7 miles
  • Lingkong SOHO
    3 min walk - 0.2 miles
  • Hongqiao Linkong Economic Zone
    8 min walk - 0.5 miles
  • IBP International Conference Center
    9 min walk - 0.5 miles
  • Hongqiao Sports Park
    11 min walk - 0.6 miles

Getting around

  • Nanxiang North Railway Station
    12 min drive
  • Songhong Road Station
    14 min walk
  • Hongqiao International Airport (SHA)
    22 min drive

Restaurants

  • 平成屋
    4 min walk
  • 阿元来了
    4 min walk
  • McDonald's (麦当劳)
    3 min walk
  • 一緒に寿喜烧放题
    4 min walk
  • 咏發顺德海鲜大排檔
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 108 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Chinese Restaurant

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free children's club
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Novotel Shanghai Hongqiao Hotel have a pool?

Yes, this property has an indoor pool.

Is Novotel Shanghai Hongqiao Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Shanghai Hongqiao Hotel?

Check-in start time: noon; Check-in end time: 6:00 AM. After-hours check-in is not available.

What time is check-out at Novotel Shanghai Hongqiao Hotel?

Check-out is at noon.

Where is Novotel Shanghai Hongqiao Hotel located?

Located in Puxi, this hotel is within 6 mi (10 km) of Changfeng Ocean Park, Zhongshan Park, and National Exhibition and Convention Center. Jing'an Temple is 6 mi (9.7 km) away. Songhong Road Station is 14 minutes by foot and Beixinjing Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Shanghai Hongqiao Hotel Reviews

8.8

Excellent

9.4

Cleanliness

7.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 155 out of 276 reviews
Rating 8 - Good. 89 out of 276 reviews
Rating 6 - Okay. 19 out of 276 reviews
Rating 4 - Poor. 5 out of 276 reviews
Rating 2 - Terrible. 8 out of 276 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean, service nice, location very good.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited staff who can speak English but overall they are very courteous and helpful. Great hotel yo stay at while in Shanghai.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Best hotel if you don’t mind just a bit further from the Hongqiao airport and train station, great rooms, delicious breakfast, next to a great mall, good service…
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy stay

It was cozy stay with best service of staffs
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay experience

Fantastic stay experience as always. Special kudos and thanks to Ms Divya Sawant who took great care and gave a great welcome. Thanks also to the room cleaning staff who did a great job
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here. We stayed for business trip. Rooms were spacious and clean. Our highlight for sure was the breakfast, so delicious with a huge variety. Also the chinese restaurant in the hotel was amazing. We were well looked after by the restaurant manager, food was incredible too. Thank you so much!
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good value and convenient location

Comfortable room and good breakfast. Employees were helpful in securing a taxi for quite a long journey which we appreciated. Good value.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay, the staff is super friendly and helpful. The room and the hallway had a bit smell but it is just like anywhere in China the air quality is not great. So can’t really blame on the hotel.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Great service for the staff. Room is very clean and well maintained. Best hotel near the Hongqiao area.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel I recommend
Stayed 4 nights in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast without being extraordinary.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Shopping centre is next door so plenty of options for food and a wander. Hongqiao airport and train station a 15 minute taxi drive which was perfect for my stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near airport . Very convenient
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient new Hotel close to Shanghai Hongqiao

Convenient Hotel close to Shanghai Hongqiao International Airport. Room was nice but bed a bit to hard for me.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Since it is Novotel, if it provide the shuttle to the Hongqiao airport terminal 1 will be nice...
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at this location for over a month. The staff was extremely kind, professional and helpful. Even though we are not able to speak Chinese they always graciously supported us. I would definitely stay at this location again, and recommend to others.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, except they don't have laundry services.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Heating system was set to high...nobody gave a proper reply. They Just sent a guy to open the windows...not many people here speak english...and last but most important they are building a new build beside the hotel and they work and make a lot of noise since early morning even in weekends, so forget about sleep beyond 7 am.
Stayed 5 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel in Shanghai
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
トイレウォシュレットにして欲しい。また、流れももう少し強くして欲しい。ルームサービスは、電話ではなく、Alipeiで注文を出来るようにして欲しい。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
시설, 식사 좋아요
Stayed 2 nights in Mar 2026