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Mandarin Oriental Pudong, Shanghai

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Shanghai

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Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
4 restaurants, breakfast, lunch, dinner served; French cuisine
4 restaurants, breakfast, lunch, dinner served; French cuisine
Minibar, in-room safe, desk, laptop workspace
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Club Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Club Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • River view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • River view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • River view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Pearl Tower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • River view
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Harbour City)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • River view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LCD TV
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Pillow menu
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Star Suite

Lobby

Twin Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin River View Room

Minibar, in-room safe, desk, laptop workspace

Mandarin River View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive River-view Queen Room

Lobby

Executive River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite

Living area | LCD TV, iPod dock

Oriental Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Wenhua City-View Room

Minibar, in-room safe, desk, laptop workspace

Wenhua City-View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Glamping Themed Suite · FANtastic Adventure

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Tower Suite

Minibar, in-room safe, desk, laptop workspace

Pearl Tower Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (City View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (City View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Harbour City Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club River View Room

Lobby

Club River View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Harbour City Suite

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive River-view Twin Room

Lobby

Executive River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for River View Suite

Minibar, in-room safe, desk, laptop workspace

River View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Glamping Themed Room · Delightful MOment

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Room · Delightful MOment

  • Sleeps 2
  • 1 King Bed

View all photos for Premier River View Suite

Minibar, in-room safe, desk, laptop workspace

Premier River View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Executive Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Harbour City Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Harbour City Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

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Exterior

Grand Hyatt Shanghai

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  • Hot Tub
  • Parking included
  • Free WiFi
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About the neighborhood

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120

What's nearby

  • Oriental Pearl Tower - 10 min walk - 0.6 miles
  • The Bund - 18 min walk - 1.0 mile
  • Shanghai Tower - 19 min walk - 1.0 mile
  • Yu Garden - 6 min drive - 3.0 miles
  • Nanjing Road Shopping District - 6 min drive - 2.9 miles

Getting around

  • South Pudong Road Station - 8 min walk
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 43 min drive

Restaurants

  • ‪尚悦湾 - ‬6 min walk
  • ‪Yong Yi Ting - ‬4 min walk
  • ‪Tavola - ‬4 min walk
  • ‪顺峰 - ‬7 min walk
  • ‪中融碧玉蓝天大厦 - ‬7 min walk

About this property

Mandarin Oriental Pudong, Shanghai

Luxury hotel near The Bund
Shanghai Tower is located near Mandarin Oriental Pudong, Shanghai, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Indulge in a massage, aromatherapy, and a manicure/pedicure at The Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Express check-out, babysitting (surcharge), and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 362 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling and composting
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 for adults and CNY 137 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 437.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 274 for adults and CNY 137 for children
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 437.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Frequently asked questions

Does Mandarin Oriental Pudong, Shanghai have a pool?

Yes, this property has an indoor pool.

Is Mandarin Oriental Pudong, Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental Pudong, Shanghai?

Self parking is free at this property.

What time is check-in at Mandarin Oriental Pudong, Shanghai?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mandarin Oriental Pudong, Shanghai?

Check-out is at noon.

Does Mandarin Oriental Pudong, Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 950 per vehicle applies.

Where is Mandarin Oriental Pudong, Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within a 15-minute walk of Lujiazui Central Greenland and Oriental Pearl Tower. The Bund and Shanghai Tower are also within 1 mi (2 km). South Pudong Road Station is 8 minutes by foot and Dongchang Road Station is 15 minutes.

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Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 376 out of 473 reviews
Rating 8 - Good. 72 out of 473 reviews
Rating 6 - Okay. 14 out of 473 reviews
Rating 4 - Poor. 7 out of 473 reviews
Rating 2 - Terrible. 4 out of 473 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

GLEB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property in a bit remote location which for some travellers can be an advantage
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the whole stay for 3 nights with my family was wonderful. Staff were all so lovely and helpful would definitely stay here again
Stayed 3 nights in Feb 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent building condition and surroundings. They actually even upgraded my parents’ room and gave them a free wine because they waited for additional hours for the actual room to be ready and the hotel was very apologetic of that. The only thing was the breakfast was a bit stale compared to the price, but overall great stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Saxon Morgaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic from helping book taxis to translation aid. Aside from that my room, with a River view, was breathtaking. I felt so relaxed. Highly recommend and p.s. don't skip the breakfast buffet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the large bath
Stayed 1 night in Mar 2025

10/10 Excellent

Sujata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good wxample of a MO.
Stayed 1 night in Mar 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Luigi and the wonderful ladies in the Club lounge for the Excellent service
Stayed 5 nights in Mar 2025

10/10 Excellent

Wenting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Angelina and your team for the attentive service. The experience was great. The complimentary birthday cake was delicious. Love Mandarin Oriental's hotel culture and personable service.
Stayed 1 night in Mar 2025

10/10 Excellent

Duncan

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the ambience.
Stayed 3 nights in Feb 2025

10/10 Excellent

Tsui Yan

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like I’ve never been to a hotel before everything was so well thought out and service was excellent. Definitely coming back. Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed my experience staying here at Mandarin Oriental, Shanghai. Was given a complimentary upgrade for their executive club and was treated like a king. Staff was highly attentive and accommodating throughout the entire stay and even compensated one of our room service dinners since our neighbor was making a lot of noise moving boxes 12AM. Overall was a pleasant experience and look forward to my next visit.
Stayed 3 nights in Mar 2025

8/10 Good

Bjorn

Liked: Staff & service, property conditions & facilities
Good location for nearby restaurants and sightseeing
Stayed 2 nights in Sep 2024

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff!! Excellent room!
Stayed 1 night in Jan 2025

10/10 Excellent

FOO CHOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Perfect rooms, Great Experience.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and will recommend it for anyone who wants to visit shanghai
Stayed 4 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I expected from this hotel, having stayed in other ones in various parts of the world. Great staff and facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

emanuele

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Luigi I solved all the connections, communications and payment issues which they should be outlined specifically to the client upon arrival like Alipay, WeChat, internet etc. Luigi is very kind and helpful but the only international who can help the non Chinese visitor. Major emphasis should be given to English language training to local staff at reception, concierge, restaurant management etc. Everybody is extremely kind and willing to help. The issue is making the visitor at ease which lies with the management
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff, concierge Joy and Marko was extremely helpful. Breakfast was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The MO at Pudong was a hidden gem, with a quiet surrounding and a ver pleasant atmosphere for our two night stay. The VIP benefit was 300 yuan discount off spa services, which was not that useful considering all spa services started at 1450 yuan. The room AC was not working properly but a technician was able to fix it after we called and complained about the problem. The hotel manager came and apologized and offered us some fresh fruit for the night and a nice box of chocolate when we checked out. Overall, the level of service was as expected for MO. The hotel is near the Gala Mall which has a number of restaurants offering different cuisines from parts of China. It’s convenient to get to other parts of shanghai and the view from our room was also quite spectacular. For those who are seeking a walkable distance to lively shopping and crowd scenes, it maybe preferable to be on the other side of the river. Overall, this is still a great choice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Valentyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 6 nights in Dec 2024