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Conrad Shanghai

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Photo gallery for Conrad Shanghai

Conrad Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player - Conrad Shanghai (Shanghai)
Creator video - submitted by TRAVELFLY
Premium Bund View Suite | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries - Conrad Shanghai (Shanghai)
Bar (on property) - Conrad Shanghai (Shanghai)
Deluxe King Room High Floor | Minibar, in-room safe, desk, blackout drapes - Conrad Shanghai (Shanghai)
Luxury
5.0 star property
8.6

Excellent

Luxury hotel near Nanjing Road Shopping District

Located close to Shanghai Urban Planning Exhibition Center and People's Square, Conrad Shanghai provides a shopping mall on site, a coffee shop/cafe, and a garden. Treat yourself to a body treatment, a massage, or aromatherapy at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Deluxe Room (2 Beds) (Upper Floor)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room (2 Beds) (Upper Floor)

  • Sleeps 2
  • Free WiFi

View all photos for Executive Room

Minibar, in-room safe, desk, blackout drapes

Executive Room

  • Sleeps 3
  • Free WiFi

View all photos for KING DELUXE ROOM

Minibar, in-room safe, desk, blackout drapes

KING DELUXE ROOM

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room High Floor

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive King Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for City View Suite

42-inch LCD TV with satellite channels, TV, DVD player

City View Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Bund View Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive Bund View Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Bund View Suite

42-inch LCD TV with satellite channels, TV, DVD player

Premium Bund View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Accessible Room

Accessible Room | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Accessible Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Conrad Suite

42-inch LCD TV with satellite channels, TV, DVD player

Conrad Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Premium Room | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite

Premium Suite | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Premium Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Bund View Room

Bund View Room | Living area | 42-inch LCD TV with satellite channels, TV, DVD player

Bund View Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

42-inch LCD TV with satellite channels, TV, DVD player

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room High Floor

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room High Floor

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Twin Room

42-inch LCD TV with satellite channels, TV, DVD player

Executive Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

42-inch LCD TV with satellite channels, TV, DVD player

Deluxe Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Shanghai neighborhood, Conrad Shanghai is connected to a shopping center. Shanghai Grand Theatre and The Bund Historical Museum are cultural highlights, and travelers looking to shop may want to visit Nanjing Road Shopping District and Xintiandi Style Shopping Centre. Don't miss out on a visit to Shanghai Disneyland©. Visit our Shanghai travel guide
Map
789 Nanjing Road East, Shanghai, Shanghai, 200001

What's nearby

  • Nanjing Road Shopping District
    Nanjing Road Shopping District
    1 min walk - 0.1 miles
  • Shanghai, China - July 25, 2014: Downtown of Shanghai from the People's Square
    People's Square
    8 min walk - 0.5 miles
  • night view of yu yuan garden in shanghai, china
    Yuyuan Garden
    2 min drive - 1.0 mile
  • China, Shanghai, The Bund, The Customs House
    The Bund
    3 min drive - 1.2 miles
  • Xintiandi Style Shopping Centre
    Xintiandi Style Shopping Centre
    4 min drive - 1.5 miles

Getting around

  • People's Square Station
    11 min walk
  • Shanghai South Railway Station
    13 min drive
  • Hongqiao International Airport (SHA)
    38 min drive

Restaurants

  • CHAGEE 霸王茶姬
    3 min walk
  • 老正兴菜馆
    3 min walk
  • Da Hu Chun (大壷春)
    1 min walk
  • 味香斋
    2 min walk
  • 令谷花开·惊世料理
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available for a fee: CNY 254 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (21,528 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Hot tub
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Hand-held showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 66 floors
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 15 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 300.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 254 per person
  • Airport shuttle fee: CNY 850 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Conrad Shanghai have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Conrad Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Conrad Shanghai?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Conrad Shanghai?

Check-out is at noon.

Does Conrad Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 850 per vehicle applies.

Where is Conrad Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Nanjing Road Shopping District, People's Square, and Shanghai Urban Planning Exhibition Center. Shanghai Grand Theatre and Madame Tussauds Wax Museum are also within 15 minutes. People's Square Station is 11 minutes by foot and Dashijie Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Conrad Shanghai Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 536 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Kai Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a upgrade and free breakfast for 2, excellent to stay with, good for view,shop,eat
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nitin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room easy check in, top location and Byredo amenities brilliant
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Kind of crowded during breakfast but room was amazing. Perfect location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Faina

Liked: Cleanliness, staff & service, amenities
Excellent location. Greate customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Allen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Choi

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. They allowed us to check in early, which was very convenient. The view was great, and we were very satisfied with the breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel during my stay in Shanghai...i think better than some other 5 star hotel...breakfast also very good...keep it up...
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sze Wai Veera

Liked: Cleanliness, amenities, property conditions & facilities
The room is amazing. Very spacious and clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, views and breakfasts
Stayed 3 nights in May 2025
Verified

8/10 Good

JOAN

Liked: Cleanliness, amenities, property conditions & facilities
Camille, Lily and Quain G are lovely. They are helpful. The room is clean and I love the scent of their shampoo.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Yixiang

Liked: Cleanliness, staff & service, amenities
I had a fantastic stay at the Conrad. The staff was very friendly and accommodating. I want to specifically thank Kelly in the Executive Lounge, her customer service was spectacular and she was very professional and hard working. Liangjuan in the spa was also great and gave a great massage.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Klaus

Liked: Cleanliness, amenities, property conditions & facilities
I just wrapped up a 10 visit to Shanghai, and spent my entire time at the Conrad Hilton property. I was pleased with the very central location in the city of the hotel, and from my 39th floor room I was more than happy with the sweeping city views, looking directly down on the green oasis of the People's Park. The elevator situation was a bit confusing to begin with (due to the unusual shape of the building), but that was soon sorted and I moved freely between the propertys facilities. The 10th floor pool provided sweet views of the surrounding neighborhood and the gym was good sized and open 24 hours a day, something I made frequent use of. My king suite was super comfortable and well appointed and I especially appreciated the city view desk and more than ample closet space- a must as I travel for many months per year. As for the staff I would like to take a moment to acknowledge and show my appreciation to the following folks- a huge thank you to (French national) Hugo in guest relations who helped me out in many ways and made the hotel feel like a home over my week+ stay, to (Thai national) Thena whose cheerful demeanor and daily greetings cheered me up immensely and (Chinese national) Rosemary the ever evervesant 'elevator lady' who guided guests and was a genuine hostess for the hotel and a bright personality who made many of the guests smile and happy as they descended to the lobby to begin their day- I thank you most sincerely, you made my visit a memorable one..
Stayed 10 nights in May 2026
Verified

10/10 Excellent

JUNGSOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first family trip to Shanghai and mainland China. From the moment we arrived at Conrad, the staff warmly welcomed us. The Premier Room was spacious and comfortable for our family of three. Breakfast was excellent, and the location was extremely convenient, with major attractions within walking distance. Special thanks to Benjamin and Camille for their exceptional support despite my limited Mandarin, they made our stay smooth and enjoyable. Highly recommended for anyone visiting Shanghai
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Mary Bernadine

Liked: Cleanliness, staff & service, amenities
I have stayed twice in this hotel already, 1st time was a business trip, and the second time with my family. Room is spacious perfect for us traveling with kids. The location is excellent so fair warning, prepare your wallet since there are a lot of shops and restaurants around the area. I also recommend availing of the breakfast. It's really good with a variety of food options.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

MAN YAN

Liked: Staff & service, amenities, property conditions & facilities
Good location
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

tsz ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at many hotels on nanjing road, this is one of the better ones. The staff was nice and helpful. The morning buffet is great (if you got that option) and the dinner one is decent. The area around this hotel can be a hustle and bustle, but that is expected since youre located right next to a popular tourist street.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Sobhi

Liked: Cleanliness, amenities, property conditions & facilities
Very clean location is amazing staff very friendly
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Was exactly what it looks like. Decent hotel in the tourist area. Near train so that’s convenient
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Yanhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good,the staff are great & very friendly
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clerks,upgraded room,shopping convenience,close to subway . Room needs to be nicer.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Tuongvi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and property. Very modern and clean. Staff is friendly and speaks English. Would stay here again!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Conrad, very nice staff and excellent service! Barry in the reception was amazing!
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Amy Hong Ming

Liked: Cleanliness, staff & service, amenities
Convenient location and walkable to few hotspots.. near to people’s square subway..
Stayed 3 nights in Apr 2025