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Aparthotel

THE ONE Shanghai Downtown, Vignette Collection by IHG

5.0 star property

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Photo gallery for THE ONE Shanghai Downtown, Vignette Collection by IHG

Lobby - THE ONE Shanghai Downtown, Vignette Collection by IHG (Shanghai)
Reception - THE ONE Shanghai Downtown, Vignette Collection by IHG (Shanghai)
Terrace/patio - THE ONE Shanghai Downtown, Vignette Collection by IHG (Shanghai)
Suite, 1 Bedroom, Kitchenette, City View | 1 bedroom, premium bedding, down comforters, minibar - THE ONE Shanghai Downtown, Vignette Collection by IHG (Shanghai)
Exterior - THE ONE Shanghai Downtown, Vignette Collection by IHG (Shanghai)
Kempinski The One Suites Hotel Shanghai Downtown, located near The Bund and West Nanjing Road, offers a luxurious retreat with a restaurant and dry cleaning/laundry services. Relax on the spacious terrace or stay connected with in-room WiFi; guests appreciate the multilingual staff's attentive service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite

1 bedroom, premium bedding, down comforters, minibar

Suite

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchenette

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Kitchenette, City View

Suite, 1 Bedroom, Kitchenette, City View | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette, City View

  • City view
  • 62 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Kitchenette

1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Kitchenette

  • City view
  • 112 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchenette

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Kitchenette

1 bedroom, premium bedding, down comforters, minibar

Suite, 2 Bedrooms, Kitchenette

  • City view
  • 112 sq m
  • Sleeps 5
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchenette (1 superking)

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette (1 superking)

  • City view
  • 80 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite

1 bedroom, premium bedding, down comforters, minibar

Suite

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchenette

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette

  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchenette, Corner

Suite, 1 Bedroom, Kitchenette, Corner | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Kitchenette, Corner

  • City view
  • 68 sq m
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Downtown Shanghai, a neighborhood in Shanghai, THE ONE Shanghai Downtown, Vignette Collection by IHG is in a shopping district and near a metro station. People's Square and Nanjing Road Shopping District are notable landmarks and Yu Garden is a popular area attraction. Jing'an Temple and Xintiandi Style Shopping Centre are two other places to visit that come recommended. Visit our Shanghai travel guide
View more Aparthotels in Shanghai
Map
Fengyang Road, No. 601, Shanghai, Shanghai, 200041

What's nearby

  • 0_dv679043
    West Nanjing Road
    3 min walk - 0.2 miles
  • Former French Concession
    Former French Concession
    17 min walk - 0.9 miles
  • Nanjing Road Shopping District
    Nanjing Road Shopping District
    20 min walk - 1.1 miles
  • Shanghai, China - July 25, 2014: Downtown of Shanghai from the People's Square
    People's Square
    3 min drive - 1.4 miles
  • Shanghai Natural History Museum
    1 min walk - 0.1 miles

Getting around

  • Shanghai Natural History Museum Station
    5 min walk
  • Shanghai Railway Station
    9 min drive
  • Shanghai Pudong Intl. Airport (PVG)
    47 min drive

Restaurants

  • Xin Rong Ji (新荣记)
    3 min walk
  • 振鼎鸡
    5 min walk
  • 御锦轩 大堂吧 (Ieins Bistro & Lounge)
    1 min walk
  • 荣叔黄鱼面
    1 min walk
  • DNA Café | Coffilm
    2 min walk

About this property

THE ONE Shanghai Downtown, Vignette Collection by IHG

An indoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services. Each apartment features a kitchenette with a refrigerator and a microwave, plus a washer/dryer and an LCD TV with satellite channels. Conveniences include a dining area and a coffee/tea maker, and guests will appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
THE ONE Shanghai Downtown, Vignette Collection by IHG offers 244 air-conditioned accommodations with washers/dryers and minibars. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

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Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (CNY 100 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • A restaurant
  • Dining table
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • 50-inch LCD TV with satellite channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 1 building
  • 244 units
  • 28 floors
  • Art Deco architecture
  • Bed sheets changed on request
  • Built in 2012
  • Eco-friendly toiletries
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's swimming pool will be closed on every 1st and 15th of the month.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The property will be renovating from February 26 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Secured self parking fee: CNY 100 per night (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

ONE Executive Suites Shanghai Hotel
ONE Executive Suites Hotel
ONE Executive Suites Shanghai
ONE Executive Suites
ONE Executive Suites Hotel Shanghai
ONE Executive Suites Aparthotel Shanghai
ONE Executive Suites Managed Kempinski Shanghai Aparthotel
ONE Executive Suites Managed Kempinski Aparthotel
ONE Executive Suites Managed Kempinski Shanghai
THE ONE Executive Suites
THE ONE Executive Suites Shanghai Managed by Kempinski
THE ONE Executive Suites Shanghai
THE ONE Executive Suites Managed by Kempinski Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Shanghai
Kempinski The One Suites Hotel Shanghai Downtown Aparthotel

Frequently asked questions

Does THE ONE Shanghai Downtown, Vignette Collection by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:30 PM.

Is THE ONE Shanghai Downtown, Vignette Collection by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 100 per night.

What time is check-in at THE ONE Shanghai Downtown, Vignette Collection by IHG?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at THE ONE Shanghai Downtown, Vignette Collection by IHG?

Check-out is at noon.

Where is THE ONE Shanghai Downtown, Vignette Collection by IHG located?

Located in Downtown Shanghai, this luxury aparthotel is within 1 mi (2 km) of Nanjing Road Shopping District and People's Square. Jing'an Temple and Xintiandi Style Shopping Centre are also within 2 mi (3 km). Shanghai Natural History Museum Station is 5 minutes by foot and West Nanjing Road Station is 7 minutes.

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Reviews

THE ONE Shanghai Downtown, Vignette Collection by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 111 out of 208 reviews
Rating 8 - Good. 75 out of 208 reviews
Rating 6 - Okay. 12 out of 208 reviews
Rating 4 - Poor. 4 out of 208 reviews
Rating 2 - Terrible. 6 out of 208 reviews

Reviews

Verified

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, room comfort, communication
Fantastic location in downtown Shanghai with many restaurants and shops nearby.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Qiongling

Liked: Cleanliness, property conditions & facilities, communication
Very good 👍 we will check in again！
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Rong

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have stayed here for many times. It has been great every time. Staff was friendly and accommodating. Area around the hotel was convenient. Lots of restaurants, shopping and easy access to public transport ( close to 3 subway lines)
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Fantastic

Really great location, state of repair and staff. Highly recommended!
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Dashel

Liked: Cleanliness, room comfort, communication

Will come back

Good location, and room has an air-con unit that is controlled in-room. I can decide if it's a cooling or warming function. Room is big. The shower room looks a bit worn out, but in-room aircon is really important because I stayed in another hotel in Beijing in the same trip that only had central aircon and it was only warming function for 20degC days..
Stayed 4 nights in Mar 2024
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication
Not the standard expected, that’s not a 5 star hotel. The shower was VERY DIRTY, please check the posted pictures. Not well maintained, not clean and no friendly service.
Stayed 6 nights in Nov 2024
Verified

8/10 Good

Muhammad

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
It is definitely not the same standard as other Kempinskis in the world, as the property is in dire need of repair and refinement, and the service staff are less friendly than the typical Shanghai person - the check-in staff seem to operate in a way as though they’re doing us guests a favour, and behave with a very strange air of superiority complex - which is totally laughable when I remind myself this is a Kempinski, a supposed five star hotel in Shanghai and yet they feel it’s their duty to make hotel guests feel not great. :D However we were there for holiday and just shrugged it off as we did not want to let bad service affect our time in Shanghai. Cleaning staff were friendly and thorough, greeting and acknowledging us along the hallways, and could definitely teach the counter staff a thing or two about good customer service.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, room comfort, communication
Fantastic location in Shanghai.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Mohd Hisham

Liked: Cleanliness, room comfort
Nice hotel
Stayed 10 nights in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic room and location! :)
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Zhenyu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well located and spacious.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities, communication
We will stay in the property again if we go back to Shanghai.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, room comfort, communication
Wonderful hotel, room and service. Restaurant the food is so so.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Zhuang

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is old.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

hongxiang

Liked: Communication
Disliked: Room comfort
Hotel definately needs renovation
Stayed 3 nights in May 2024
Verified

8/10 Good

Julia

Liked: Cleanliness, amenities, communication
Hotel was good value but room was tired. The outdoor terrace was often locked away behind’s what looked to be a room door and was very basic with no bar. So overall our stay was fine.
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Kwan In

Liked: Communication
Disliked: Cleanliness
cutlery has stains and the washroom is slightly smelly. Bedroom TV need fixing and so was the blinds in the bathroom.
Stayed 2 nights in Mar 2025
Verified

4/10 Poor

Wenyi

Liked: Communication
Disliked: Cleanliness, property conditions & facilities
The room floor and sink are not clean. The lights quite dark.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Ah

Liked: Cleanliness, room comfort
Disliked: Communication
Wifi connection is very bad
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

WeiBelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Staff to improve on communication with guests

Overall the experience was ok however I find that the staff at the front desk in the morning was somewhat disappointing. Booked an airport transfer the evening before to leave at 7am the next morning. We went down to the lobby at 7am and waited for more than 10 minutes for the car to arrive. Spoke to the front desk staff and he was clueless of what was happening. He didn't even bother whether we were late for our flight or not. He later called the limo and spoke in mandarin. After the call, he didn't even bother updating us on the status of the car...whether we need to give another 10 minutes or explain why the car was late etc. So we continued waiting which seem forever. Finally the car arrived and he did not even come to us and tell us but expect us to know that our car has arrived. Anyway, we got in the car and goodness, the car was dirty! There was bits and pieces of groundnuts in the car and we felt it was simply unacceptable considering the price we pay for the transfer.
Verified

8/10 Good

I-Lin

Liked: Cleanliness, amenities, communication
地點好、房間大
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Hiromichi

Liked: Cleanliness, amenities, property conditions & facilities
景色いい部屋だった
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

JOSE MANUEL

Liked: Amenities
Los cuartos muy cómodos y buenas instalaciones
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

HUAI CHEN

Liked: Cleanliness, room comfort, communication

上海非常好的飯店

位於上海的市中心到哪裡都很方便而且睡得很舒服很安靜，下次入住上海一定會再選擇
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

kuei liang

Liked: Cleanliness, room comfort, communication
洗面室の灯りをもっと明るくしてください
Stayed 5 nights in Nov 2024