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Hyatt Regency Chongming

4.5 star property
Families find the perfect balance between relaxation and adventure at this Chongming retreat, where shared meals and games create lasting memories

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Photo gallery for Hyatt Regency Chongming

Lobby - Hyatt Regency Chongming (Shanghai)
Indoor pool - Hyatt Regency Chongming (Shanghai)
Exterior - Hyatt Regency Chongming (Shanghai)
Interior detail - Hyatt Regency Chongming (Shanghai)
Restaurant - Hyatt Regency Chongming (Shanghai)
Hyatt Regency Chongming blends luxury with family fun on this peaceful island. Wander through the garden or savor meals at two restaurants. The arcade/game room entertains all ages, while children have a dedicated playground to explore.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Regency Executive Suite

Minibar, in-room safe, soundproofing, free WiFi

Regency Executive Suite

  • Sleeps 2
  • Free WiFi

View all photos for Jinmao Suite

A hotel room with a large bed, bedside tables, a desk, and a sofa.

Jinmao Suite

  • Sleeps 4
  • Free WiFi

View all photos for Cartoon Theme Suite

Minibar, in-room safe, soundproofing, free WiFi

Cartoon Theme Suite

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room

Free toiletries, hair dryer, towels

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 2 Twin Beds

Free toiletries, hair dryer, towels

Club Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View

Minibar, in-room safe, soundproofing, free WiFi

Room, 1 King Bed, Garden View

  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Garden View

View from room

Room, 2 Twin Beds, Garden View

  • Garden view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, soundproofing, free WiFi

Club Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed (Dog Friendly)

Free toiletries, hair dryer, towels

Club Room, 1 King Bed (Dog Friendly)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Dog Friendly)

Minibar, in-room safe, soundproofing, free WiFi

Room, 1 King Bed (Dog Friendly)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Regency, Suite, 1 King Bed

View from room

Regency, Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Regency, Suite, 2 Twin Beds

Regency, Suite, 2 Twin Beds | Minibar, in-room safe, soundproofing, free WiFi

Regency, Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, 1 King Bed

Minibar, in-room safe, soundproofing, free WiFi

Family Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 2 Twin Beds (Dog Friendly)

Free toiletries, hair dryer, towels

Club Room, 2 Twin Beds (Dog Friendly)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Chongming, a neighborhood in Shanghai, is home to Hyatt Regency Chongming. The Bund and Nanjing Road Shopping District are notable landmarks and Yu Garden is a popular area attraction. Jin Mao Tower and Oriental Pearl Tower are two other places to visit that come recommended. Be sure not to miss outdoor adventures like horse riding and hiking/biking trails. Visit our Shanghai travel guide
Map
Lane 799, Lan Hai Road, Chenjia Town, Shanghai, Shanghai, 202162

What's nearby

  • Yingdong Fishing Village
    7 min drive - 2.1 miles
  • Dongtan Business Center
    14 min drive - 4.5 miles
  • Chongming Guangfu Temple
    24 min drive - 7.8 miles
  • Chongming Changxing Island
    29 min drive - 14.8 miles
  • Fudan University
    60 min drive - 33.1 miles

Getting around

  • Hongqiao International Airport (SHA)
    96 min drive

Restaurants

  • 星巴克
    7 min drive
  • 凯盈农家
    6 min drive
  • 姐弟农家菜
    14 min drive
  • 妈妈的小作坊
    5 min drive
  • 贡茶
    9 min drive

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 200 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 155 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 51-inch TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 155 per person
  • Self parking fee: CNY 200 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from noon to 8:30 PM

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Hyatt Regency Chongming have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from noon–8:30 PM.

Is Hyatt Regency Chongming pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is available for CNY 200 per day.

What time is check-in at Hyatt Regency Chongming?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Chongming?

Check-out is at noon.

Where is Hyatt Regency Chongming located?

This luxury hotel is located in Shanghai (Chongming), where regional attractions include Jin Mao Tower, Oriental Pearl Tower, and The Bund. Regional attractions also include Yu Garden and Nanjing Road Shopping District.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Chongming Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 15 out of 39 reviews
Rating 8 - Good. 16 out of 39 reviews
Rating 6 - Okay. 7 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

Reviews

Verified

10/10 Excellent

Wai

Liked: Cleanliness, property conditions & facilities
寵物友善，房間很大。略嫌暖氣太強，房間稍嫌悶熱。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CHUNLEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很满意

台风天带家人去度假，也算非常感谢酒店的安排
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Andy

I do not like this hotel

Bad service!
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice for the area. The only thing is that the balcony in the room is very dirty and not well maintained. And we have to pay for basic bathroom amenities such as tooth brush and tooth paste. It is nice that they are trying to be sustainable, but it would be better if they can still offer the basic amenities on request and not at a price.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Lap Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今年第二次入住，感觉还是那么优秀。房间整洁，服务周到。中餐厅食物色香味美，不过茶水价格是一贯五星级收费，缺少便宜的选择。
Stayed 1 night in Jun 2019
Verified

8/10 Good

Elena

Liked: Cleanliness, staff & service, room comfort

Good hotel, bad timing on our part

The hotel is undergoing a major refurb and as a result many things/services are not available. There was, however, no mention of this anywhere on their website. Other than that, it was a lovely stay, the staff tried their best to be helpful, the bathroom was pretty big and the sleep comfortable.
Stayed 3 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
对酒店服务非常不满意。 1，入住当天下午打电话到酒店要求房间加床，我跟酒店说因为晚上要晚到，所以希望入住时床已加好了。当晚10点左右入住的时候，前台也说看到备注了，床已经加好了，但是我们到房间一看，根本就没有加床的影子。打电话去前台问，说马上来，但是打了两个电话催，床才姗姗来迟。 2，退房那天，我们早上10半到前台的，前台就一个工作人员在帮一位客人办入住，我从就我一个人排队等到6，7位客人排队等退房，那位前台小姐还是慢悠悠的办入住手续，似乎完全忽略她面前长长的队伍。等轮到我，办完退房手续（5，6分钟），到门口上车已经11点都过了。 凯悦酒店经营成这样也是真心无语
Stayed 2 nights in Nov 2018
Verified

8/10 Good

FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

崇明凯悦

这次是带着爸妈和小朋友一起前往，总体感觉不错，早餐有次饭团等本地特色餐食，比较惊喜。小朋友玩耍的室内外区域设施也比较齐全，唯一的遗憾是赶上儿童泳池维修，宝宝带的泳衣未能用上。总之，酒店环境幽静，是短途出游的较好选择。
Verified

8/10 Good

Ellyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained. Comfortable and quiet. No amenities around
Stayed 3 nights in Sep 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得再來

整體而言，酒店服務、設施、餐飲均非常到位。唯一美中不足之處在於，酒店的標示指引小，需要特別注意和尋找，另外不清楚是不是週一的因素，Tea House 未開，但未標示。
Stayed 2 nights in Jul 2017
Verified

6/10 Okay

Verified traveler

I am a little bit surprised that there is no shop or restaurant near this hotel. Hotel has nice facility like swimming pool, patio, kids park and dog park. If you like to bring kids, dogs and wanted to spend all your time in the hotel, then this is right hotel for you.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店环境优美，但是建议带着宠物住店的客人和不带宠物的客人，办理入住的地方可以分开，因为当一个陌生的狗狗对着陌生的客人狂叫的时候真的蛮恐怖的，特别是它的叫声会让孩子害怕（这个太不应该，也太不人性化）……
Verified

8/10 Good

JIYEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

다시 가고싶은 호텔

객실상태와 청결도, 직원들의 영어스피킹 실력, 전반적으로 환대받는다는 느낌을 주는 멋진 호텔이었습니다. 다만 위치가 시내와 많이 떨어져 있어서 다음날 다른 호텔로 옮겨야했지만 호텔안에서 편안하게 쉴 목적으로 가는 거라면 별5개입니다!
Verified

10/10 Excellent

Aiyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的度假酒店

前台服务特别好，其他工作人员也很热情周到，很满意
Verified

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, Out of the Way, Hotel

My 4 year old daughter and I spent a 3 day weekend here for a staycation getaway. We upgraded to a club room for access to the executive club for breakfast and happy hour. The Market Place is better for breakfast but the club offered plenty to fill us up for dinner. The grounds are very nice, as is the pool, and children's play areas. They rent several types of bicycles including single, tandem, "mommy and me" and for small children. The staff are extremely helpful. Due to a mix up with our room we were upgraded to a children's room for one night and my daughter chose a Frozen-inspired room, which she loved. The balconies with comfy swing chairs are a plus -those with dogs will stay on lower floors with an enclosed patio. Just about all you hear when you open the balcony doors is bird song. The only downside is getting to the hotel without a car. We took an Uber from central Shanghai but in order to return, the hotel would have to either call a Shanghai taxi to the hotel incurring a high fee and at least a 90 minute wait, or the hotel could call a local taxi to come from the nearby town to take us to the island bus station where we would catch a bus to a metro station, and then... Still with advanced planning, it is worth the trip.
Verified

10/10 Excellent

ゆ〜ゆ〜

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

愛犬と一緒に

愛犬と一緒に泊まれるホテルなので予約しました。スタッフの対応も非常に良く、快適に過ごせました。食事もホテル内でも朝昼晩取る事もできます。味もGOODです。毎年お邪魔してましが、又来年も行こうかと思っています。
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宠物房很贴心，适合家庭游
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the 2nd time I stayed in this hotel. Overall I was pleased of the environment and rooms were clean.
Verified

8/10 Good

AIJIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店服务很好，体贴周到。酒店的环境也很不错，但是，有时房间里会有蟋蟀。下次，还会考虑入住这个酒店。
Verified

10/10 Excellent

bingqing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

推荐

亲子游好去处
Verified

8/10 Good

SM Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant getaway from city life

Hyatt Regency Chongming provides a restful respite from city life. My family enjoyed the ambience though walking from the lobby/restaurants to the hotel rooms can be a challenge to the elderly. Fortunately for us, we brought along a wheelchair. The staff (especailly Joney at the reception and the Market Cafe waiter who speaks Cantonese and English) are polite and attentive. As the name tags of staff members are small, it is very difficult to read their names. To enjoy Chongming more fully, transportation is crucial. One thing to note, it is difficult to find opened restaurants between 2pm and 6pm in the vicinity. On the whole, it was a good stay.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

前台和管家的服务有待提升

在前台办理入住时被告知房款未付和房费不含早餐，与我手中预定确认信内容完全不符，最后还要当酒店和网站的中间人把这些问题解决。个人认为酒店应该先按照确认信内容先帮客人办理入住再事后跟网站这边交涉，不该让客人还没入住就一肚子气，国内外住过这么多酒店第一次被告知确认信内容有误。入住前几天特别打电话给网站客服所提出的特殊要求（也有收到特殊要求确认信）酒店方面也说完全没有收到。房间管家面对客人提出的需求的对应也需要提升。在酒店可以租附有幼儿座椅的脚踏车在酒店附近骑骑还不错，但附近还是有很多在施工和拆迁的地区，经常有沙石车呼啸而过。房间设施及餐厅服务都还不错。
Verified

10/10 Excellent

Echo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错的度假地

阳台卫生稍差，房间有装修的味道，饭菜还可以，位置好，条件不错
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

尚不成熟的新酒店

定了含早的房间，结账竟然还要收取自助早餐费用，懒得跟前台理论多支付了300元。
Verified

6/10 Okay

Vili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025