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Hyatt Place Shanghai Tianshan Plaza

Property class: 3.5

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Photo gallery for Hyatt Place Shanghai Tianshan Plaza

Gym - Hyatt Place Shanghai Tianshan Plaza (Shanghai)
Indoor pool - Hyatt Place Shanghai Tianshan Plaza (Shanghai)
Serves breakfast, lunch, and dinner - Hyatt Place Shanghai Tianshan Plaza (Shanghai)
Lobby - Hyatt Place Shanghai Tianshan Plaza (Shanghai)
Exterior - Hyatt Place Shanghai Tianshan Plaza (Shanghai)
Hyatt Place Shanghai Tianshan Plaza combines comfort with convenience in the city center. Shop on site, swim in the indoor pool, or enjoy beverages all day. The property offers free WiFi, dry cleaning services, and impressive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Two Twin Beds (with Sofa Bed)

1 bedroom, in-room safe, desk, soundproofing

Two Twin Beds (with Sofa Bed)

  • Sleeps 2

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed

  • Sleeps 2

View all photos for Room, 2 Single Beds with Sofa bed

1 bedroom, in-room safe, desk, soundproofing

Room, 2 Single Beds with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Garden View

1 bedroom, in-room safe, desk, soundproofing

Room, 1 King Bed with Sofa bed, Garden View

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Garden View (2 Single Beds with Sofa bed)

1 bedroom, in-room safe, desk, soundproofing

Room, Garden View (2 Single Beds with Sofa bed)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Garden View Two Twin Beds With Sofa Bed

1 bedroom, in-room safe, desk, soundproofing

Garden View Two Twin Beds With Sofa Bed

  • Sleeps 3

About the neighborhood

Located in Changning neighborhood, Hyatt Place Shanghai Tianshan Plaza is connected to a shopping center. West Nanjing Road and Shanghai Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden. Looking to enjoy an event or a game while in town? See what's happening at Shanghai Changning Tennis Court or Shanghai Stadium. Visit our Shanghai travel guide
Map
#2 Tower 1 SOHO Tianshan Plaza, 421 ZiYun Road, Changning District, Shanghai, 200051

What's nearby

  • Zhongshan Park Shanghai
    Zhongshan Park
    3 min drive - 1.0 mile
  • Hongqiao Park
    4 min walk - 0.3 miles
  • Xianxia Road
    6 min walk - 0.4 miles
  • Paramount
    8 min walk - 0.5 miles
  • Shanghai International Gymnastics Center
    10 min walk - 0.5 miles

Getting around

  • Shanghai South Railway Station
    9 min drive
  • West Yan'an Road Station
    9 min walk
  • Hongqiao International Airport (SHA)
    29 min drive

Restaurants

  • luckin coffee
    2 min walk
  • Petit George Café (小喬治咖啡館)
    3 min walk
  • Donghua Restauant (东华食府)
    5 min walk
  • Mr.Bean Coffee Shop
    2 min walk
  • Maggie & Rose
    2 min walk

About this property

Hyatt Place Shanghai Tianshan Plaza

Hotel near People's Square
Consider a stay at Hyatt Place Shanghai Tianshan Plaza and take advantage of a grocery/convenience store, shopping on site, and a coffee shop/cafe. The on-site restaurant, Coffee To Cocktails Bar, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and a TV in the lobby
  • ATM/banking services, multilingual staff, and an elevator
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 150 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with tubs or showers and free toiletries
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CNY 12 per stay)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 101 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coffee To Cocktails Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4,693 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 101 per person
  • Self parking fee: CNY 12 per stay
  • Laundry fee: CNY 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hyatt Place Shanghai Tianshan Plaza Hotel
Hyatt Place Tianshan Plaza Hotel
Hyatt Place Tianshan Plaza
Hyatt Shanghai Tianshan Plaza
Hyatt Place Shanghai Tianshan Plaza Hotel
Hyatt Place Shanghai Tianshan Plaza Shanghai
Hyatt Place Shanghai Tianshan Plaza Hotel Shanghai

Frequently asked questions

Does Hyatt Place Shanghai Tianshan Plaza have a pool?

Yes, this property has an indoor pool.

Is Hyatt Place Shanghai Tianshan Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for CNY 12 per stay. Limited spots are available.

What time is check-in at Hyatt Place Shanghai Tianshan Plaza?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Place Shanghai Tianshan Plaza?

Check-out is at noon.

Where is Hyatt Place Shanghai Tianshan Plaza located?

Located in Changning, this hotel is within 1 mi (2 km) of Paramount, Xianxia Road, and East China Normal University. Huangjincheng Road Pedestrian Street and Longemont Shopping Center are also within 2 mi (3 km). West Yan'an Road Station is 9 minutes by foot and Loushanguan Road Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Place Shanghai Tianshan Plaza Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 182 out of 328 reviews
Rating 8 - Good. 97 out of 328 reviews
Rating 6 - Okay. 29 out of 328 reviews
Rating 4 - Poor. 10 out of 328 reviews
Rating 2 - Terrible. 10 out of 328 reviews

Reviews

Verified

8/10 Good

Ruiying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Like the shopping and food court nearby.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Kun

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff. Everywhere is always spotless. The room is spacious and functional. This is the 4th time I stayed there. Recommend to all my friends.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Jun He

Liked: Cleanliness, amenities, property conditions & facilities
Very very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with many dining options nearby.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Thi Le

Liked: Cleanliness, staff & service, amenities
Clean and modern
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

chanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was excellent. The staff was super sweet, the rooms were clean and spacious and the breakfast was a wide variety of yumminess.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff here were friendly and the rooms were tidy and spacious. The only thing that was not so good was the breakfast
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were totally helpful, friendly and really made the stay special. Loved the breakfasts... Many thanks and we will return next time.
Stayed 13 nights in Aug 2023
Verified

10/10 Excellent

Maryellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a week and it was wonderful! Clean, quiet, staff was excellent and very professional and everyone we dealt with spoke excellent English. The breakfast buffet was huge and delicious with many western and eastern options. The location was very convenient with plenty of restaurant and shopping options within a few minutes walk as well as the Metro. Awesome experience!!
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Nicole Mei Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, the area is quiet, didn’t hear any noise from outside, just when some others pass by your room will hear some voices. Near shopping mall and train station. Staff are helpful, I had a good stay.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and convenient location

Stayed at the hotel for 10 days. All staff members are professional, friendly and efficient. We stayed in 2 different rooms, both were clean. Convenient location with less than 10mins walk to the metro station.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sze Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Shanghai

Hotel is good and the room is comfy and big. Metro station was 10 mins walk away and tourist attractions were a few metros away. There is a shopping mall opposite the hotel with a lot of eateries n a supermarket. If u do not mind the distance, it's a good hotel to stay in.
Stayed 6 nights in Jun 2024
Verified

8/10 Good

Yin Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property looks pretty new and everything inside the room are in good condition. Staffs are friendly and helpful. The only downside of this place is that there's no wired Internet, which makes it a little bit inconvenient to me cuz I need stable internet access for work. It's nice to have a 24hr gym and a swimming pool (only until 10pm).
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Nina

breakfast is good. Every day has different varieties of Chinese foods. western foods are soso specially coffee is so light. Good facility convenient location. Heater control in room not working, temperature was too high, sweating all night but couldn’t do nothing.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, beds were comfortable. The hotel felt very clean and modern. The breakfast was good. The only negative was that we ordered a glass of wine each (2 different types) and after they had been poured we were told that we would have to buy the bottles as white wine does not last. If we would have known that before we would not have had a drink there as my glass of wine ended up costing me $50. The hotel was in a handy location next to a shopping mall and some restaurants including a Western restaurant. I don't know if there were any local attractions as we were there on business but it worked well for us.
Stayed 3 nights in May 2024
Verified

6/10 Okay

Kun

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The HVC system was not good. Our first night, the room temperature only reached 21 degree Celsius. Hotel offered us a different room on the second day, room tempurature stayed at 27 degrees Celsius. There was nothing hotel staff could do. Only thing they could do is offering a fun. We had to keep our room door open a lot of time in order to bring the temperature down. Rather disappointed.
Stayed 13 nights in Feb 2024
Verified

10/10 Excellent

Kun

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly and helpful staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel. Close to shopping and restaurants. Hotel has great amenities. Premises in tip top shape. 20 minutes away from airport. Courteous staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommand for short stay.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel ever, everytime I visit Shanghai, I strongly recommend my friend to stay at this hotel as well
Stayed 5 nights in Jan 2024
Verified

8/10 Good

Masao

Liked: Cleanliness, staff & service, property conditions & facilities
It was my first visit to Shanghai, and one of the reasons why it was a wonderful itinerary was this hotel.
Stayed 4 nights in Jul 2023
Verified

6/10 Okay

Alonso Luis

Disliked: Room comfort

Normal option.

The hotel is close to Metro line 2, convenient. The room is standard, nothing special. The breakfast is really poor. Not good for western client.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jie Feng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to shopping mall. not far away from subway.
Stayed 6 nights in Oct 2023
Verified

4/10 Poor

Nohemi Gurrola

Liked: Cleanliness, amenities
Disliked: Staff & service
.
Stayed 1 night in Aug 2025