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Crowne Plaza Shanghai Jinxiu by IHG

Property class: 4

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Photo gallery for Crowne Plaza Shanghai Jinxiu by IHG

A spacious lobby with a curved staircase, seating areas, and a high ceiling. - Crowne Plaza Shanghai Jinxiu by IHG (Shanghai)
A modern hotel lobby with seating areas, a kitchen, and large windows offering city views. - Crowne Plaza Shanghai Jinxiu by IHG (Shanghai)
A modern hotel lobby with a marble reception desk, a wine cellar, and a dining area. - Crowne Plaza Shanghai Jinxiu by IHG (Shanghai)
A high-rise hotel with a prominent 'Crown Plaza' sign, surrounded by dense urban buildings. - Crowne Plaza Shanghai Jinxiu by IHG (Shanghai)
A modern dining area with a round table set for four, surrounded by comfortable seating. - Crowne Plaza Shanghai Jinxiu by IHG (Shanghai)
Located close to Yu Garden and Jin Mao Tower, Crowne Plaza Shanghai Jinxiu by IHG provides an indoor public bath (no minerals), a grocery/convenience store, and shopping on site. The on-site Modern European cuisine restaurant, 锦汇轩全日餐厅, offers breakfast, lunch, and dinner. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Club Lounge Access

A modern hotel room with a large bed, a desk with a chair, a small table with a lamp, and a TV.

Standard Room, 1 King Bed, Club Lounge Access

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

A hotel room with two beds, a desk, a chair, a small table, and a large window offering a city view.

Standard Room, 2 Twin Beds, Club Lounge Access

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (Study Area)

A modern hotel room with a large bed, a seating area with a bench, a small table, and a city view through large windows.

Suite, 1 Bedroom (Study Area)

  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern hotel room with a desk, office chair, sofa, and a screen displaying "CROWN PLAZA".

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Garden View

A hotel room with two beds, a desk, and a large window offering a city view.

Standard Room, 2 Twin Beds, Garden View

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a bedside table with a lamp, a small table with a vase of flowers, and a sofa with cushions.

Standard Room

  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Garden View

Room

Standard Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, and a large window offering a city view.

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Pudong neighborhood, Crowne Plaza Shanghai Jinxiu by IHG is connected to a shopping center. The Bund and People's Square are notable landmarks, and travelers looking to shop may want to visit Xintiandi Style Shopping Centre and Nanjing Road Shopping District. Don't miss out on a visit to Yu Garden. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Shanghai travel guide
Map
No.399 Jin Zun Road, Pudong District, Shanghai, 200120

What's nearby

  • A large, historic building with a clock tower and a dome, surrounded by modern skyscrapers and a busy square with pedestrians.
    The Bund
    14 min drive - 5.8 miles
  • A large circular building with a dome, surrounded by a plaza with steps and flower planters.
    People's Square
    17 min drive - 6.7 miles
  • A busy urban street with tall buildings, billboards, and traffic lights.
    Nanjing Road Shopping District
    18 min drive - 6.9 miles
  • A castle-like structure with spires and a bridge in the background.
    Shanghai Disneyland©
    31 min drive - 16.5 miles
  • Pudong Library
    9 min drive - 1.9 miles

Getting around

  • Xianan Road Station
    4 min walk
  • Shanghai South Railway Station
    23 min drive
  • Hongqiao International Airport (SHA)
    53 min drive

Restaurants

  • Starbucks (星巴克)
    11 min walk
  • Crowne Plaza Club Lounge
    8 min walk
  • Happy Lemon (快乐柠檬)
    2 min walk
  • 和风铁板料理
    13 min walk
  • Sukiya (食其家)
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 for adults and CNY 79 for children
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 锦汇轩全日餐厅

Things to do

  • Arcade/game room
  • Health club
  • Indoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,719 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • In-room massages
  • Public indoor bath (no minerals)

Accessibility

  • No elevator

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property’s indoor pool is closed on every 5th of every month.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 280.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 550 (one-way), (up to 12 years old)
  • Rollaway bed fee: CNY 280.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Crowne Plaza Shanghai Jinxiu by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:30 PM.

Is Crowne Plaza Shanghai Jinxiu by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Shanghai Jinxiu by IHG?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Shanghai Jinxiu by IHG?

Check-out is at noon.

Does Crowne Plaza Shanghai Jinxiu by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 550 per vehicle applies.

Where is Crowne Plaza Shanghai Jinxiu by IHG located?

Located in Pudong, this hotel is within 6 mi (10 km) of Xintiandi Style Shopping Centre, Jin Mao Tower, and The Bund. Shanghai Museum and People's Square are also within 6 mi (10 km). Xianan Road Station is only a 4-minute walk and Huapeng Road Station is 13 minutes.

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Reviews

Crowne Plaza Shanghai Jinxiu by IHG Reviews

8.4

Very Good

8.8

Cleanliness

7.4

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 115 out of 283 reviews
Rating 8 - Good. 123 out of 283 reviews
Rating 6 - Okay. 33 out of 283 reviews
Rating 4 - Poor. 8 out of 283 reviews
Rating 2 - Terrible. 4 out of 283 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great food and walking distance restaurants
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Location is good , amenities in room are also good . Unfortunately the dinner we had on our first day of arrival was quite disappointing . Overall great place to stay .
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The hotel is great, very comfortable, spacious and clean suite, friendly staff. In my opinion, a big flaw is the gym's opening hours, which are very late! I chose the hotel because it had a good gym, I intentionally worked out early before my work commitments and couldn't. Other than that, the hotel is great.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was great except the AC in my room didn’t work. They tried to fix it 3x but no improvement and no other offer to help make my stay more comfortable.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager Sunny was really nice and friendly. Made our check-in experience super joyful
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just excellent

Just excellent: nice location, nice room, guest oriented and nice staff, nice food…
Stayed 4 nights in Nov 2022
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The Pool opened at 08:00 am / Not usable in the Morning for a business traveler / Gym also at 08:00am but not stated on the website. We booked a ClubRoom, you were not able to book breakfast for a Club Room, but it was not included? So in total a problem advantager. Kind regards Gabriel
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
冷氣不冷，晚上沒辦法睡覺。除此之外，沒有什麼問題，服務人員很友善。
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好👍！
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
概ね満足でした。
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alt fungerte perfekt

Veldig rent. Vennlig personell og svært hjelpsomme.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

上海クラウンプラザホテルに泊まりました。

日本語通じるスタッフは非常に少ないのですが、外国人は多いため、積極的に翻訳機とかで教えてくれます。タクシー頼んだり、トイレ詰まったら直してくれたり、普通のホテルでやってくれる事は大体やってくれます
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort and relaxation are here!

This hotel is amazing! The room was tidy and elegant. The staff is really helpful. We went to Disneyland Shanghai and the plan was to depart at 6 am. They helped us prepare and package a very nice breakfast to take with us. Amazing location and service!
Stayed 2 nights in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good services, good location!
Stayed 4 nights in Aug 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
设备硬件维护完好，前台和客服服务态度好👌！
Stayed 3 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
性价比超高！很满意！服务热情，位置优越！
Stayed 4 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complementary buffet is really good, and i tried a lot of chinese local food.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서비스가 좋긴한데...

호텔이 도심과 떨어져있고 주변은 밤엔 인적이 드물어 약간 썰렁한 분위기입니다. 가족여행은 비추입니다.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Liked: Staff & service, room comfort

Good Stay

The stay was very pleasant and peaceful . All facilities - bed, sofa, TV, desk, minibar, wardrobe are OK . Room size is also spacious . Price is reasonable . Room not very soundproof .Could hear loud floormates from the hallway Staff is helpful & service is good. They help me to find store location and print the map for my easy reference. Breakfast is good with a lot of local food . Location is a bit far out of center of the City on the Pudong side. Not too far from the airport though . Near 2 subway stations with around 10 mins walk . There's a bus stop just outside of the hotel, route 1008 can take you to the subway station. Near to expo center only 15minutes by taxi or use shuttle bus. It is close to my office and I can walk back every morning. . Overall stay is good
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

Poor house keeping

Terrible house keeping. Hotel is quite old and needs renovation badly. This was my second time there. Was much better earlier and that's why i booked again.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは英語も話せる上に、とても親切で優しく接して頂きました。また、サービスも非常に良く大満足です。 上海の中心地へはタクシーで30分程度、空港までは45分程度でした。タクシーも安く、正規のタクシーを毎度呼んで頂き助かりました。 トイレの水が流れない時がありすぐに対応して頂きましたが、それだけが少し残念でした。 他は大満足です。
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

スタッフが親切

部屋が寒かったです。それ以外は清潔でスタッフも親切で非常によかったです。
Stayed 3 nights in Dec 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
방은 깔끔했으나, 방 온도조절장치가 고장났으며, 이를 수차례 고쳐달라고 요청했음에도 불구하고, 조치하겠다는 답변 이후에 실제 조치되지 않았습니다. 또한 키카드가 여러번 deactivate되어 키카드 교체를 요구하였으나, 같은 키카드를 re-activate하는 방법으로 조치하여 3일차에 새 카드로 교체 받았습니다.
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reception stuff Alice and Karlar was nice.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, but the pool is not a relaxing place. A lot of swimming lessons were going on. Staff always said “sir” and ignored my wife. The food was good. The room was nice but had the smell of smoke even though it was a nonsmoking room. Overall, we’d stay again though.
Stayed 1 night in Nov 2019