See all properties

Holiday Inn Shanghai Hongqiao West by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Holiday Inn Shanghai Hongqiao West by IHG

A modern hotel with a glass facade, a prominent sign, and a landscaped entrance area. - Holiday Inn Shanghai Hongqiao West by IHG (Shanghai)
A modern hotel lobby with a high ceiling, a reception desk, and a seating area with tables and chairs. - Holiday Inn Shanghai Hongqiao West by IHG (Shanghai)
A spacious lobby with marble flooring, large windows, and a grand chandelier. - Holiday Inn Shanghai Hongqiao West by IHG (Shanghai)
A modern indoor lounge with seating arrangements, a decorative tree, and a geometric wall design. - Holiday Inn Shanghai Hongqiao West by IHG (Shanghai)
A modern interior with large windows, a blue patterned carpet, and a seating area with sofas and chairs. - Holiday Inn Shanghai Hongqiao West by IHG (Shanghai)
Located close to National Exhibition and Convention Center and Shanghai Outlets, Holiday Inn Shanghai Hongqiao West by IHG provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. Indulge in a body scrub and a body treatment at Mandala Spa, the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Bath Shower Combination)

A modern bathroom with a large bathtub, a sink with a marble countertop, and a shower area.

Premium Room, 1 King Bed, Club Lounge Access (Bath Shower Combination)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a chair, and a TV.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Minibar, in-room safe, desk, soundproofing

Premium Room, 1 King Bed, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Standard Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access (Bath Shower Combination)

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Premium Room, 2 Twin Beds, Club Lounge Access (Bath Shower Combination)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Premium Room, 2 Twin Beds, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed (with Dining Area)

A hotel room with a large bed, a wooden headboard, a flat-screen TV, and a patterned carpet.

Suite, 1 King Bed (with Dining Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Qingpu District neighborhood, Holiday Inn Shanghai Hongqiao West by IHG is connected to a shopping center. Shanghai Outlets and Hongqiao Tiandi are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Shanghai Zoo. National Exhibition and Convention Center and Qibao Old Street are two other places to visit that come recommended. Visit our Shanghai travel guide
Map
2000 Hu Qing Ping Highway, Qingpu District, Shanghai, Shanghai, 201702

What's nearby

  • A traditional building with a multi-tiered roof, large windows, and red lanterns.
    National Exhibition and Convention Center
    11 min drive - 3.6 miles
  • A dense forest with tall trees and lush green ferns.
    Zhongshan Park
    23 min drive - 12.5 miles
  • Shanghai Yintao Golf Club
    19 min walk - 1.0 mile
  • Shanghai Outlets
    9 min drive - 4.6 miles
  • Hongqiao Tiandi
    14 min drive - 6.2 miles

Getting around

  • Panlong Road Station
    4 min drive
  • Shanghai Hongqiao Railway Station
    12 min drive
  • Hongqiao International Airport (SHA)
    20 min drive

Restaurants

  • Blue Bottle Coffee
    4 min drive
  • 很久以前羊肉串
    4 min drive
  • Carl's Jr
    5 min drive
  • 名厨本帮館
    5 min drive
  • 陈香贵
    4 min drive

Similar properties

A modern hotel entrance with a revolving door, large glass windows, and a well-lit interior.
Courtyard by Marriott Shanghai Hongqiao
Qingpu District
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 136 reviews
Courtyard by Marriott Shanghai Hongqiao
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 4 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Crossroads Pub

Things to do

  • Full-service spa
  • Gym
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,600 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • Body scrubs

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 191.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CNY 530 per vehicle (one way)
  • Rollaway bed fee: CNY 191.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Holiday Inn Shanghai Hongqiao West by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Shanghai Hongqiao West by IHG?

Check-in start time: noon; Check-in end time: 6 PM.

What time is check-out at Holiday Inn Shanghai Hongqiao West by IHG?

Check-out is at noon.

Does Holiday Inn Shanghai Hongqiao West by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 530 per vehicle applies.

Where is Holiday Inn Shanghai Hongqiao West by IHG located?

Located in Qingpu District, this spa hotel is 3 mi (4.8 km) from Shanghai Outlets and within 6 mi (10 km) of National Exhibition and Convention Center and Hongqiao Tiandi. Qibao Old Street and Shanghai Zoo are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn Shanghai Hongqiao West by IHG Reviews

8.4

Very Good

8.6

Cleanliness

6.4

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 46 out of 116 reviews
Rating 8 - Good. 52 out of 116 reviews
Rating 6 - Okay. 11 out of 116 reviews
Rating 4 - Poor. 4 out of 116 reviews
Rating 2 - Terrible. 3 out of 116 reviews

Reviews

Verified review

8/10 Good

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in late at night and checked out next morning. Staffs were helpful & friendly. Good breakfast.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Ewin

Disliked: Cleanliness, property conditions & facilities
I could not sleep because the cigarette smell was too strong. The breakfast is luxurious though!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

MACKENZIE

Liked: Cleanliness, staff & service, property conditions & facilities

Quite Good, Peaceful, Quiet, and Efficient.

Smooth, comfortable stay. The rooms were a bit dark and the bed a little uncomfortable. But, it is typical for hotels of this class as was the buffet breakfast. Overall, an enjoyable experience. I would stay here again.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

C Silva de Sousa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missed my train to a different city so had to stay another night there and the hotel was amazing!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Nice staff!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Wei-Lung

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Tohru

very good
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People working there gave us excellent attention.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Adham

Very good
Stayed 3 nights in May 2024
Verified review

2/10 Terrible

Sophia

Disliked: Cleanliness, amenities, property conditions & facilities
First, the bathroom smelled like rotten piss and had rust in the corners. On the second day, the smell worsened. We brought the issue to the front desk, and they offered air freshener. It wasn’t effective, and the smell remained in the room. We informed the front desk again and asked for a room swap, but were told there were none available. Instead we were told to shower on another floor and return to our original room to sleep, which was an unreasonable request for three young girls late at night. We refused and they offered a suite, but when we entered the room, we were greeted with giant hand prints on the wall, which frightened us out of our wits. Out of pure fear, we rushed out of the room and returned to the front desk where we refused another offer for a bigger suite. Instead of risking our sense of safety, we decided to return to our original room where we were prevented from showering due to the extremely unhygienic conditions. Not to mention, the pillows had yellow stains on it, making it unusable and forcing two people to share a pillow. The slippers also had visible debris in it. The cheap price may be tempting, but it’s’ not worth it if you want a comfortable stay. I would definitely not recommend this hotel.
Stayed 5 nights in Jun 2025
Verified review

4/10 Poor

Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is not being well maintained. 2 elevators broke for a week. Rooms aged, outlets not working, switches not working, loose faucets, carpets aged and worn out, it would be ok for ine night, but I stayed for 2 weeks, making my stay very unpleasant.
Stayed 16 nights in May 2026
Verified review

10/10 Excellent

Pui Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我每年都會定期入住，每次服務態度都非常好，員工親切友善，房間非常舒適，以後一定會繼續入住！
Stayed 4 nights in Mar 2026
Verified review

6/10 Okay

fan

Liked: Cleanliness, room comfort

酒店前台冷脸

早餐不太好，前台的男士全程冷脸，好像多讲一句话就要发货了
Stayed 5 nights in Sep 2024
Verified review

8/10 Good

pierre

Liked: Cleanliness, staff & service
.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE HOTEL, GOOD FACILITIES
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Ｋ

Liked: Cleanliness, property conditions & facilities
１階のフロアーは、朝食会場も含め暖房されていなかった。事情はあると思うが、朝食会場だけでも暖かくしてあればよいと感じた。 また初日に室内スリッパがなかったが、2日目には補充されていた。 両替ができると良かった。
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Ho Hsien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很多吃的

旁邊有全家便利店，走到對面再往前走一段，有很多餐廳，再往前走還有購物中心 往酒店後面走一段也有很多小餐廳
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is very comfortable, big and clean. Service was also good and staff was helpful. Breakfast was also great and there was a seperate area for IHG members. Only thing about the hotel is that it is far from any shopping malls and no subway nearby. Have to take cab everywhere. Nearest food place is 15minutes walk away nearer to Holiday Day Inn express hotel.
Stayed 5 nights in May 2019
Verified review

8/10 Good

samy

Liked: Cleanliness, staff & service, room comfort

Too far from NECC

I was attending a trade show at the NECC and there was a free shuttle service in the morning but not in the evening. Plus found out better hotels at walking distance to NECC at same price so will not stay again
Stayed 3 nights in Mar 2019
Verified review

6/10 Okay

Aseem

Liked: Cleanliness, room comfort
Disliked: Staff & service
The staff has very little communication skill . Language was the biggest problem . Amex cars does not work in this property . It’s in the middle of no where . Will never go back to this property .
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Sahilys

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed at these hotel because I was attending an expo at the NECC, which is very close and convenient. But, if you are interested in downtown and central Shanghai this is not for you.
Stayed 8 nights in Nov 2018
Verified review

10/10 Excellent

Sehyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장시 추천 합니다.

깨끗한 건물, 깨끗한 숙소. 공항(홍차우)에서 적당한 거리. 좋았습니다.
Stayed 5 nights in Jul 2018
Verified review

4/10 Poor

FERNANDO J

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Overall Bad Experience !

My welcome and checking was disastrous. The Reception desk staff do not speak english well and reception manager was rude to me and even raised his voice. The worse welcome I have ever had ! Room Service was ok but each time I needed to speak to 3-4 people before placing an order. The Concierges ( I met 2) were great ! at breakfast it is difficult to order simple things like scrambled eggs as the cooks do not understand english. My stay was a bit stressful due to the language barrier and bad service on the 1st day at check in. When I called the reception desk on my last day to order breakfast in my room, for about 35minutes , the reception staff kept on hanging up the phone in my ear as they did not understand me. The Duty Manager on the day of my check out was helpful and gave us free breakfast. The room temperature in our room was 26degrees one day. We were sweating. I asked for someone to check it but was told to open my windows and was sent a fan ! If you do not speak Chinese, I do not recommend this hotel !
Verified review

8/10 Good

JackNgee

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but not easily accessible by public transport. Internet speed was miserable.