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Grand Mercure Shanghai Hongqiao

4.5 star property
Travelers can rejuvenate with spa treatments near The Bund or simply relax in the warm atmosphere of this luxurious Shanghai haven

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Photo gallery for Grand Mercure Shanghai Hongqiao

Breakfast, lunch and dinner served - Grand Mercure Shanghai Hongqiao (Shanghai)
Business center - Grand Mercure Shanghai Hongqiao (Shanghai)
Exterior - Grand Mercure Shanghai Hongqiao (Shanghai)
Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated - Grand Mercure Shanghai Hongqiao (Shanghai)
Miscellaneous - Grand Mercure Shanghai Hongqiao (Shanghai)
Grand Mercure Shanghai Hongqiao offers luxury and convenience for families. Start your day with breakfast at L'Atrium, enjoy coffee in the garden, or book treatments at Vita Spa. The hotel provides free WiFi, dry cleaning, and babysitting for a comfortable stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, City View, Executive Level

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed, City View, Executive Level

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Executive Level

Junior Suite, 1 King Bed, Executive Level | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Executive Level

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Changning neighborhood, Grand Mercure Shanghai Hongqiao is connected to a shopping center. The Bund is a notable landmark, and travelers looking to shop may want to visit West Nanjing Road and Xintiandi Style Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Shanghai Changning Tennis Court or Shanghai Stadium. Visit our Shanghai travel guide
Map
369 Xian Xia Road, Shanghai, Shanghai, 200336

What's nearby

  • Xianxia Road
    1 min walk - 0.1 miles
  • Intex Shanghai
    7 min walk - 0.4 miles
  • L'Avenue
    10 min walk - 0.5 miles
  • Hongqiao Park
    15 min walk - 0.8 miles
  • Paramount
    2 min drive - 0.6 miles

Getting around

  • Hongbaoshi Road Station
    8 min walk
  • Shanghai South Railway Station
    10 min drive
  • Hongqiao International Airport (SHA)
    24 min drive

Restaurants

  • 竿屋
    4 min walk
  • Soba Monbei
    6 min walk
  • 一幸(长宁太阳广场店)
    3 min walk
  • マグロ竹若
    8 min walk
  • 稲忠
    3 min walk

About this property

Grand Mercure Shanghai Hongqiao

Luxury hotel near People's Square
At Grand Mercure Shanghai Hongqiao, you can look forward to a free grocery shopping service, a coffee shop/cafe, and a garden. Treat yourself to a facial, a body scrub, or a Thai massage at Vita Spa, the onsite spa. The on-site restaurant, ?? L'Atrium, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • Coffee/tea in the lobby, a 24-hour front desk, and a front-desk safe
  • Guest reviews give good marks for the overall condition
Room features
All 364 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • LCD TVs with satellite channels
  • Balconies, separate dining areas, and kitchenettes

Awards and affiliations

Eco-Certified Property
This property participates in China Green Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends; CNY 128 for adults and CNY 64 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ?? L'Atrium
  • 乐酒吧 Le 98 lounge

Things to do

  • Full-service spa
  • Health club
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchenette
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Kitchenette
  • Minibar
  • Restaurant dining guides
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 for adults and CNY 64 for children
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the spa without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Grand Mercure Accor Hotel Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Accor
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao
Grand Mercure Hongqiao Shanghai Hotel Shanghai
Grand Accor Hongqiao Shanghai
Mercure Shanghai Hongqiao
Grand Mercure Shanghai Hongqiao Hotel
Grand Mercure Shanghai Hongqiao Shanghai
Grand Mercure Shanghai Hongqiao Hotel Shanghai

Frequently asked questions

Is Grand Mercure Shanghai Hongqiao pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Shanghai Hongqiao?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Shanghai Hongqiao?

Check-out is at noon.

Where is Grand Mercure Shanghai Hongqiao located?

Located in Changning, this luxury hotel is within a 10-minute walk of Xianxia Road and Intex Shanghai. Paramount and Laowai Street 101 are also within 2 mi (3 km). Hongbaoshi Road Station is 8 minutes by foot and Rugby Road Station is 9 minutes.

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Reviews

Grand Mercure Shanghai Hongqiao Reviews

8.2

Very Good

8.2

Cleanliness

7.8

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 319 out of 1000 reviews
Rating 8 - Good. 482 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 38 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified

10/10 Excellent

dinh

Liked: Cleanliness, amenities, property conditions & facilities
The area and the staff was very nice and accommodating
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Seiji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was confortable,cleaness and staffs are friendly. I was satisfied this hotel.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Pioray

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really convenient for everything . Staff always very supportive , easy to spend private time there
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Yasuchika

Liked: Cleanliness, staff & service
Convinient. Easy access to restaurants in walking distance.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

IKUO

Liked: Cleanliness
an old interior of common space But room is clean
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Motohiro

Disliked: Amenities
Location is very good. Proximity to many Japanese restaurants. An improvement need is air conditioning. A/C in the room was not working most of the time. Room I stay was very very cold. Other than that I had good time here.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Hamid

Liked: Cleanliness, staff & service, room comfort

Stsy at grand mercurd Shanghai

The Hotel lobby and breakfast was excellent, so as the service. The exterior of the Hotel and lobby was fatastic. Interior and furnitures are old. The key issue we had us that for a 2-bedroom Hotel Apartment, typically there is a bare minimum cutlery in the kitchen shelves. There was none in this apartment. While they said if you need anything ask us, it doesn't feel right to us to ask for few cups and plates or forks/knifes. Appreciate their cleaning service and beautiful breakfast area.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for 3 weeks holiday & remote working!

It was a very nice stay at the Grand Mercure Shanghai Hongqiao. The whole facility looked new and decorated with good taste. All the staff were very friendly and helpful. The room was big and clean, good air condition, very fast WIFI. Convenient and quiet location. During our stay, the hotel staff Lavender Huang was especially helpful with our checking and managed our room upgrade with patience, kindness, and professionalism. She was also stationed in the executive lounge most of the time during our stay, and made sure all the needs from our remote working days were met with great service. We like her a lot and are very thankful to her. :) Also thanks to all the hotel managers, who handled our requests with flexibility, and always think the best for the hotel guests. If you want a reasonably priced, English-speaking-guest-friendly hotel, with good service, comfortable facility, nice staff, this would be your choice.
Stayed 6 nights in Sep 2023
Verified

6/10 Okay

Chung Yin Joseph

Disliked: Amenities, property conditions & facilities
Rooms are aged and over the years which we have used this hotel on Xian Xia Road, hotel has only done the minimal to upgrade the tired conditions in the room. Not befitting a Grand Mercury designation. This stay was particularly upsetting as hair dryer did not work, shower head was replaced at our request, and toilet wasn’t flushing properly which we expected housekeeping to know and report to management instead of leaving us to complain which they fixed. We have no reason to keep using this Hitel except for the relatively good location close to banks and a walkable distance to two big shopping complexes. Accor Group shows little commitment to the Shanghai market.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

PHAKORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

AKIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Shingo

Liked: Staff & service
Good hotel especially breakgast
Stayed 1 night in Mar 2024
Verified

6/10 Okay

SHUJI

Disliked: Staff & service
It's a nice and cozy hotel in the middle of business district in Shanghai.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Eric

Liked: Staff & service, amenities, property conditions & facilities
Great stay, the hotel handled everything well, special note to Miss Lavender for our checkout ; recommend
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Mitsuo

Liked: Amenities
good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Yuichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for foreigner incl Japanese
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service
Hotel is rather old and outdated but service and convenience outdo .
Stayed 1 night in May 2024
Verified

6/10 Okay

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good / excellent for the money spent on this hotel. The only thing is the breakfast, nothing spectacular
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay in a good environment.
Stayed 1 night in Jun 2024
Verified

8/10 Good

KAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVERALL WAS GOOD!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Yuichiro

Liked: Amenities
good !
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

KENJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is good and I always use it.
Stayed 1 night in Jul 2024
Verified

8/10 Good

AKIRA

Liked: Cleanliness, staff & service
I would like to use it again.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

KAMRAN

Liked: Cleanliness, staff & service, room comfort

Biz Trip!

the property is run down and the area and surroundings are not very desirable! would I come back there, absolutely not just because of location!
Stayed 1 night in Aug 2024