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Grand Hyatt Shanghai

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Photo gallery for Grand Hyatt Shanghai

A high-rise building with a distinctive spire, surrounded by a busy urban area with a river and various other buildings. - Grand Hyatt Shanghai (Shanghai)
A hotel room with a large bed, a TV, a desk with a chair, and a view of a cityscape. - Grand Hyatt Shanghai (Shanghai)
A high-rise hotel dining area with multiple tables and chairs, large windows offering city views, and a modern interior design. - Grand Hyatt Shanghai (Shanghai)
A hotel room with a large window, a bed, a desk, and a chair. - Grand Hyatt Shanghai (Shanghai)
A spacious lobby with a high ceiling, large windows, and a modern staircase. - Grand Hyatt Shanghai (Shanghai)
Luxury
5.0 star property
9.0

Wonderful

Landmark luxury in the clouds

Panoramic views of Shanghai's skyline unfold from floor-to-ceiling windows on the 54th floor and above. The indoor pool offers a refreshing escape after exploring. Nearby Shanghai Metro Lines 2 and 14 provide effortless access to the Bund, Yuyuan Old Street, and Shanghai Disneyland.

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Room, 1 King Bed

A modern hotel room with a large window, a red armchair, a glass desk, and a city view.

Club Room, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed

A hotel room with a large bed, a desk with a computer, a red sofa, and a large window offering a city view.

Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with a large bed, a desk with a television, and a city view through the windows.

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed, River View

A hotel room with a bed, a desk with a computer, a chair, a sofa, and a small table.

Room, 1 King Bed, River View

7.6 out of 10
Good
(5 reviews)
  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, River View

A hotel room with a large bed, a desk with a television, and a city view through the windows.

Room, 2 Twin Beds, River View

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Room, 2 Twin Beds

A hotel room with a large bed, a desk with a television, and a city view through the windows.

Club Room, 2 Twin Beds

  • City view
  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Grand Suite, 1 King Bed

A modern hotel room with a sofa, a coffee table, a TV, and a glass-top desk.

Grand Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a TV, a desk, and a view of the city.

Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed, River View

A hotel room with a large bed, a desk with a computer, a red sofa, and a large window offering a city view.

Club Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 Queen Bed, River View

A hotel room with a large bed, a desk with a computer, a red sofa, and a large window offering a city view.

Club Room, 1 Queen Bed, River View

  • River view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, River View

A hotel room with a bed, a seating area, a glass table, and a mirror.

Room, 1 Queen Bed, River View

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed, River View (Deluxe)

A high-rise hotel room with a city view, a bed, a TV, and a seating area.

Club Room, 1 King Bed, River View (Deluxe)

  • River view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 1 Queen Bed

A hotel room with a large bed, a TV, a desk, and a view of the city.

Club Room, 1 Queen Bed

  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Club Room, 1 King Bed (Deluxe)

A high-rise hotel room with a large window, a bed, a TV, and a small table with a vase.

Club Room, 1 King Bed (Deluxe)

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Diplomat)

A spacious room with a city view, a piano, a sofa, and a dining table.

Suite (Diplomat)

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 King Bed, City View

A hotel room with a large bed, a desk with a computer, a red sofa, and a large window offering a city view.

Grand Suite, 1 King Bed, City View

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Business Twin Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, and a large window with a city view.

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

About the neighborhood

Located in Downtown Shanghai neighborhood, Grand Hyatt Shanghai is connected to a shopping center. Nanjing Road Shopping District and Xintiandi Style Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Disneyland©. Shanghai Pudong Meteorological Science Exhibition Centre and Shanghai Science and Technology Museum are also worth visiting. Visit our Shanghai travel guide
Map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121

What's nearby

  • A lit skyscraper with a unique design against a dark sky.
    Jin Mao Tower
    1 min walk - 0.1 miles
  • A pathway flanked by lush greenery and a tall skyscraper.
    Shanghai Tower
    3 min walk - 0.2 miles
  • Two tall skyscrapers with a clear sky and some clouds.
    Shanghai World Financial Center
    5 min walk - 0.3 miles
  • A city skyline at night with illuminated buildings and a prominent tower with a spherical structure at its top.
    Oriental Pearl Tower
    12 min walk - 0.7 miles
  • IFC Mall
    5 min walk - 0.3 miles

Getting around

  • Dongchang Road Station
    6 min walk
  • Shanghai South Railway Station
    17 min drive
  • Hongqiao International Airport (SHA)
    51 min drive

Restaurants

  • Camelia
    2 min walk
  • 东北四季饺子王
    6 min walk
  • Harsh Honey Coffee(东昌路店)
    5 min walk
  • commune reserve幻师(上海环球金融中心店)
    7 min walk
  • Yang's Dumpling
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,139 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to December 19:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 750 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swim caps in the pool.
It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Grand Hyatt Shanghai have a pool?

Yes, this property has an indoor pool. The pool is closed seasonally each year from December 14 to December 19.

Is Grand Hyatt Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hyatt Shanghai?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Hyatt Shanghai?

Check-out is at noon.

Does Grand Hyatt Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 750 per vehicle applies.

Where is Grand Hyatt Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within a 10-minute walk of Jin Mao Tower and Shanghai Tower. Nanjing Road Shopping District and Yu Garden are also within 2 mi (3 km). Dongchang Road Station is 6 minutes by foot and Shangcheng Road Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hyatt Shanghai Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 670 out of 1005 reviews
Rating 8 - Good. 190 out of 1005 reviews
Rating 6 - Okay. 84 out of 1005 reviews
Rating 4 - Poor. 35 out of 1005 reviews
Rating 2 - Terrible. 26 out of 1005 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast / dinner buffet ever! The hotel was clean, beautiful, and had amazing views.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic view in room and nearby, very helpful front desk service
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, beautiful hotel.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent especially duty manager Georgina
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and so clean
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel. Location, location, location was perfect. Stop looking and start reserving! Had all the upgrades in the room.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff upon checkout was very friendly and offered great recommendations around the city! The room was also a great layout with an amazing view. I would definitely stay here again, much better than some other hotels that are even more expensive.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel under promised over delivered! The breakfasts and happy hours are wow! Rooms is beyond clean. Great service. Great area. Great views.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views, wonderful characterful hotel. The massage bed is to die for. One of the most comfortable stays we’ve ever had. We will certainly return.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, functional and super clean room. Amazing view! Buffet breakfast with excellent selection. The location of the hotel is super convenient. Shopping, sightseeing and transportation are all within walking distance. Housekeeping staff are amazing and they keep our room super clean everyday during our one week stay. We will stay at Grand Hyatt again when we return to Shanghai!
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. View is amazing and staff were very helpful and kind.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique Place to start exploring Shanghai, amazing views and very nice and helpfull staff
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The views were beautiful, and the staff were friendly and welcoming. However, the building felt a little dated, and the drain in my room was clogged. The breakfast area was very crowded between 9:00 and 10:00 a.m., with a particularly long queue. The concierge desk was also on a different floor from the entrance, which made it a little confusing to find on my first visit.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Great location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and in a great location. The staff were excellent. I will stay here again.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique rooms i must say the bailman amenities we're amazing.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was immaculate and location was incredible. Would absolutely stay here again
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, impressive view from the room, and great staff. The only downside was that the room had a slight cigarette smell.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt is one of the nicest hotels I ever stayed! Rooms are spacious, breakfast buffet was delicious and location best in Shanghai. Staff very pleasant!!!!!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location amazing views at night. Buffet dinner amazing quality food
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at the Grand Hyatt, staff were amazing, room was clean and spacious with an amazing view and the amenities were really nice as well! Would definitely stay here again!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and amenities. Great location.
Stayed 2 nights in Oct 2025