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Grand Hyatt Shanghai

5.0 star property
Luxury hotel with free parking connected to the convention center in Shanghai

Choose dates to view prices

Photo gallery for Grand Hyatt Shanghai

Exterior
Serves lunch and dinner
Grand Suite, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe
Suite (Diplomat) | Living room | TV, fireplace
Premium bedding, down comforters, minibar, in-room safe
Close to Shanghai Tower and The Bund, Grand Hyatt Shanghai provides shopping on site, a coffee shop/cafe, and a hair salon. For some rest and relaxation, visit the sauna or the steam room. The on-site Chinese cuisine restaurant, Canton, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
TV
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, River View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Twin Beds, River View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
TV
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
TV
  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed, River View

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
TV
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 Queen Bed, River View

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Premium bedding
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, River View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, River View (Deluxe)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
TV
  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Queen Bed

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
TV
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Deluxe)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Living room | TV, fireplace

Suite (Diplomat)

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Grand Suite, 1 King Bed, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
TV
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Business Twin Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Dining table
TV
Down duvet
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121

What's nearby

  • Oriental Pearl Tower - 5 min walk - 0.3 miles
  • Shanghai Tower - 8 min walk - 0.5 miles
  • The Bund - 1 min drive - 0.6 miles
  • Nanjing Road Shopping District - 2 min drive - 1.0 mile
  • Yu Garden - 3 min drive - 1.4 miles

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Hongqiao International Airport (SHA) - 38 min drive

Restaurants

  • ‪星巴克 - ‬2 min walk
  • ‪Tonchin (屯京拉麺 | 屯ちん) - ‬2 min walk
  • ‪Hanamaru Udon (花丸乌冬面) - ‬2 min walk
  • ‪FUMI Coffee - ‬2 min walk
  • ‪Din Tai Fung (鼎泰丰) - ‬2 min walk

About this property

Grand Hyatt Shanghai

Luxury hotel near The Bund
Shanghai Tower and Yu Garden are located near Grand Hyatt Shanghai, which provides shopping on site, a coffee shop/cafe, and a hair salon. For some rest and relaxation, visit the sauna or the steam room. The on-site Chinese cuisine restaurant, Canton, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, a banquet hall, and a gift shop
  • Guest reviews speak well of the overall condition
Room features
All 548 rooms boast comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like premium bedding and laptop-friendly workspaces.
More amenities include:
  • Bathrooms with deep soaking tubs and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Similar properties

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Pudong Shangri-La, Shanghai

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  • Hot Tub
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9.0 out of 10, Wonderful, 1,002 reviews
Pudong Shangri-La, Shanghai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 128 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Canton
  • Cloud 9
  • Club Jin Mao
  • Kobachi
  • ON56

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,139 square feet of conference space
  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchairs on site

More

  • 88 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Shared accommodations
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 128 for children
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires guests to wear swim caps in the pool.
It is property policy that appropriate swimwear must be worn in the swimming pool. Any other clothing, including pants, t-shirts, and long dresses, is not allowed.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Frequently asked questions

Does Grand Hyatt Shanghai have a pool?

Yes, this property has an indoor pool.

Is Grand Hyatt Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Shanghai?

Self parking is free at this property.

What time is check-in at Grand Hyatt Shanghai?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Hyatt Shanghai?

Check-out is at noon.

Does Grand Hyatt Shanghai provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 650 per vehicle applies.

Where is Grand Hyatt Shanghai located?

Located in Downtown Shanghai, this luxury hotel is within a 15-minute walk of IFC Mall, Shanghai Tower, and Oriental Pearl Tower. The Bund and Nanjing Road Shopping District are also within 2 mi (3 km). Lujiazui Station is 9 minutes by foot and South Pudong Road Station is 11 minutes.

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Grand Hyatt Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1011 reviews
Rating 8 - Good. 242 out of 1011 reviews
Rating 6 - Okay. 84 out of 1011 reviews
Rating 4 - Poor. 33 out of 1011 reviews
Rating 2 - Terrible. 20 out of 1011 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, only minus is that there was a strange smell entering the room (not very strong , did not bother after some minutes). The views are amazing and breakfast was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Haibei

Liked: Cleanliness, staff & service, property conditions & facilities
Center of the financial center. The building itself is the landmark.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended, very helpful with late checkout.
Stayed 1 night in Aug 2025

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

Yuening Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Spacious room, delicious food and super personnel! Will come back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Shanghai with great view

The view of the Oriental Pearl Tower from the room was great, and the breakfast buffet was great with a great view of the Bund and great food. The bed was comfortable and I was very satisfied. I will come back again.
Stayed 2 nights in Jun 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service
Good view, breakfast not so good, ideal for shopping with huge budget
Stayed 2 nights in May 2025

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is key

Perfect location, perfect view, nice room
Stayed 1 night in Feb 2025

10/10 Excellent

Yuening Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at grand Hyatt every time in Shanghai. Immaculate room with wonderful view.

10/10 Excellent

Manjoat

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Great pool and gym. Communication in English was difficult but everyone was very welcoming and friendly. The area isn’t that lively at night but still a great stay at the views are great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for staying SHANGHAI😊
Stayed 5 nights in Mar 2024

8/10 Good

Nicolaas Ronald

Liked: Cleanliness, staff & service
This was definately a nice hotel but do not expect a 5 star experience. Long lines at the check in, crowded breakfast buffet, aged rooms, a bar which only opens from 5pm, etc. But, definately nice views, the reason I think most people want to stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
78th floor room an awesome experience. Thanks also for the early check-in
Stayed 1 night in Sep 2024

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose good view room.
Stayed 2 nights in Apr 2023

8/10 Good

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good Hotel to stay in Shanghai. The Subway is nearby and you can reach all important destinations quickly. The furniture of the hotel is a little bit old, the service was okay. Not every person speaks english, but all of them were very friendly.
Stayed 1 night in Jul 2024

4/10 Poor

Lap Mei charmilla

The hotel is rather old and need renovation indeed. No hot water at our last day of stay. Toilet block one day and waited for long for handyman that we have to use the public one instead. Nevertheless the staff is helpful in every aspect (Inside hotel area)
Stayed 3 nights in Oct 2024

10/10 Excellent

Anders

Liked: Cleanliness, property conditions & facilities, room comfort

Business trip

very nice hotel. Now over 20 years but still in good shape. Staff outside reception are very bad in English. problem to pay with Western card. /mastercard, in Japanese restaurant. Luckily I had cash. Be aware. Bar staff have no Idea about drinks, just pint and hope for the best.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice hotel but rooms are a little outdated compared to other grand hyatts. We were expecting more modern and luxurious. Staff wasnt friendly NEVER. Reception or buffet staff not friendly at all.
Stayed 2 nights in Apr 2024

6/10 Okay

Younkoo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Telephone signal was too weak.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, bad front desk

Great hotel by itself. Best location, beautiful view from the sky high windows. However, very disappointed with the front desk service at check in. We got the hotel at 3pm, and looked forward to fresh up in the room and getting ready for the night. By it says, we can check in after 2pm. However, after a long wait for only a few people in the line, I’ve been told that the room would not be ready for another hour. The front desk could not do anything to compensate but they would call me once the room was ready. No one called at the end. After dinner, the room was finally ready, but I had to wait for the front desk to check in again, as the system issue.
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service

Great views, disappointing service

I stayed at the Shanghai Grand Hyatt for one night, and overall, the experience was a mix of positives and negatives. Positive Points: The room was located on the 61st floor, offering an absolutely breathtaking view of the city skyline. It was very spacious, providing plenty of room to relax and enjoy the stay. Negative Points: The room felt a bit outdated, which was surprising for a hotel of this caliber. Unfortunately, the bathroom had a cigarette smell, which was unpleasant and affected the overall experience. The drink menu was not available in English, making it difficult to navigate and order. Lastly, the hotel staff’s service was not as welcoming or accommodating as I had hoped. While the stunning view and spacious room were highlights, some of the shortcomings left me feeling underwhelmed. I hope the management addresses these issues to improve the guest experience.
Stayed 1 night in Jan 2025

4/10 Poor

Song

Liked: Cleanliness
Disliked: Amenities
Stay was ok. concierge service was poor , price was quoted different than its booking and was unable to resolve matter professionally , same with Expedia customer service is incompetent and won’t able to communicate
Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin Kai

Liked: Cleanliness, amenities, property conditions & facilities
Clean and beautiful
Stayed 2 nights in Oct 2025

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Property conditions & facilities
Check in they could not find our reservation. They were spelling out name wrong and we sat at the desk waiting for 30 minutes. The rooms are getting a bit old and need updating. Great location however.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin Kai

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view and professional service. Wonderful experience!
Stayed 2 nights in Oct 2025

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