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Crowne Plaza Hotel Shanghai by IHG

4.5 star property
Luxury hotel with a health club and a sauna

Choose dates to view prices

Photo gallery for Crowne Plaza Hotel Shanghai by IHG

Reception
Down comforters, minibar, in-room safe, desk
Indoor pool
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Room service

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed (Technology)

Standard Room, 1 King Bed (Technology) | Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed (Technology)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Work Life)

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed (Work Life)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Work Life)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Work Life)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Technology)

Standard Room, 2 Twin Beds (Technology) | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Technology)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (Kids Theme)

Standard Room, 2 Twin Beds (Kids Theme) | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Kids Theme)

Suite, 1 King Bed (Kids Theme) | Down comforters, minibar, in-room safe, desk

Suite, 1 King Bed (Kids Theme)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Down comforters, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room (Upgraded)

Down comforters, minibar, in-room safe, desk

Standard Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access

Standard Room, 2 Twin Beds, Club Lounge Access | Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Pillow menu
Down duvet
Shower/tub combination
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
400 Pan Yu Road, Shanghai, Shanghai, 200052

What's nearby

  • Xujiahui Shopping District - 12 min walk - 0.7 miles
  • Zhongshan Park - 3 min drive - 1.5 miles
  • Jing'an Temple - 3 min drive - 2.2 miles
  • People's Square - 6 min drive - 4.0 miles
  • Xintiandi Style Shopping Centre - 7 min drive - 4.3 miles

Getting around

  • Jiao Tong University Station - 2 min walk
  • Shanghai South Railway Station - 8 min drive
  • Hongqiao International Airport (SHA) - 27 min drive

Restaurants

  • ‪星巴克 - ‬2 min walk
  • ‪爱茜茜里意大利手工冰淇淋 - ‬2 min walk
  • ‪赛百味 - ‬2 min walk
  • ‪淡水老街 - ‬3 min walk
  • ‪大红椒 - ‬1 min walk

About this property

Crowne Plaza Hotel Shanghai by IHG

Luxury hotel near Xujiahui Shopping District
Located close to Zhongshan Park and Jing'an Temple, Crowne Plaza Hotel Shanghai by IHG provides shopping on site, a coffee shop/cafe, and an arcade/game room. For some rest and relaxation, visit the sauna or the steam room. The on-site Chinese cuisine restaurant, Yue Palace Chinese, offers lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-in, tour/ticket assistance, and a vending machine
  • A 24-hour front desk, a banquet hall, and concierge services
Room features
All 465 rooms include comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Partially open bathrooms with shower/tub combinations and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), Dutch, English, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CNY 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Charlies Bar
  • Circles Cafe
  • Lobby Lounge
  • Yue Palace Chinese

Things to do

  • Arcade/game room
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 18,084 square feet of conference space
  • Business center

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 26 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 230.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 per person
  • Self parking fee: CNY 20 per night
  • Rollaway bed fee: CNY 230.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Shanghai Crowne Plaza Hotel
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Crowne Plaza Hotel Shanghai
Crowne Plaza Shanghai
Hotel Crowne Plaza Hotel Shanghai Shanghai
Shanghai Crowne Plaza Hotel Shanghai Hotel
Hotel Crowne Plaza Hotel Shanghai
Crowne Plaza Hotel Shanghai Shanghai
Crowne Plaza Hotel
Crowne Plaza

Frequently asked questions

Does Crowne Plaza Hotel Shanghai by IHG have a pool?

Yes, this property has an indoor pool.

Is Crowne Plaza Hotel Shanghai by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Hotel Shanghai by IHG?

Self parking is available for CNY 20 per night.

What time is check-in at Crowne Plaza Hotel Shanghai by IHG?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Crowne Plaza Hotel Shanghai by IHG?

Check-out is at noon.

Where is Crowne Plaza Hotel Shanghai by IHG located?

Located in Xuhui, this luxury hotel is 0.8 mi (1.3 km) from Xujiahui Shopping District and within 3 mi (5 km) of Zhongshan Park and Jing'an Temple. People's Square and Xintiandi Style Shopping Centre are also within 6 mi (10 km). Jiao Tong University Station is only a 2-minute walk and Library Station is 19 minutes.

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Crowne Plaza Hotel Shanghai by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 229 reviews
Rating 8 - Good. 91 out of 229 reviews
Rating 6 - Okay. 36 out of 229 reviews
Rating 4 - Poor. 12 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, amazing city!
Stayed 2 nights in May 2025

8/10 Good

Weisheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, close to subway station, dining options
Stayed 4 nights in Mar 2025

10/10 Excellent

Kun

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xuesen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a pleasant neighbourhood
Stayed 2 nights in Dec 2024

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location, lots of good restaurant and shops
Stayed 1 night in Nov 2023

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great, little far from subway station.
Stayed 2 nights in Oct 2024

8/10 Good

acacia

Liked: Cleanliness, staff & service
Overall good location
Stayed 1 night in Dec 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good location, close to the metro. Fantastic buffet breakfast
Stayed 1 night in Nov 2023

10/10 Excellent

fang

Great location, great service
Stayed 1 night in Oct 2023

10/10 Excellent

Dawei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning ladies did a great job in cleaning my room
Stayed 13 nights in Oct 2024

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near my parents house
Stayed 14 nights in Oct 2023

8/10 Good

XIMENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of Shanghai with 2 subway lines within walking distance and many restaurants, coffee shops, and convenient stores. It’s next to a movie theatre, people can easily enjoy the latest movies.
Stayed 20 nights in Oct 2023

8/10 Good

Satoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is very nice! The room was spacious, fully stocked with supplies,and the employees were kind. It's recommended.
Stayed 5 nights in Oct 2023

4/10 Poor

Emmie

Disliked: Cleanliness, property conditions & facilities
Stayed at this hotel 8 nights. The cleaning was not good and the room felt old. Overpriced food and drinks at the hotel. Only good thing was the gym and the personal was helpful.
Stayed 7 nights in Aug 2024

6/10 Okay

YATMING

Liked: Cleanliness, staff & service
It is a hotel just good for short stay if one does not have need for quality dining. The breakfast offers a good variety but nothing particularly tempting.
Stayed 3 nights in Oct 2023

10/10 Excellent

Henrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

The hotel is in a convenient location and about 10 minutes easy walk to a subway station. The lounge on the main floor was excellent. The business lounge was nice to but lacked atmosphere. Background music would have been nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

Yongjian

Liked: Cleanliness, staff & service, property conditions & facilities
We have been staying in this hotel for couple of times now. We like the friendly staff and breakfast buffet. They are removating this hotel stay rooms. The room is clean and the inside is new. This is very close to American IHG hotel standard. The only place I would like to ask that this hotel has access to American sites like Google or YouTube. It is very difficult for us to use the internet without Google access.
Stayed 3 nights in Nov 2023

8/10 Good

Leyi

Liked: Cleanliness, staff & service, amenities
The facility is old. I experienced a water leak and had to move to a different room during the night!
Stayed 13 nights in May 2024

10/10 Excellent

LEYI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenity needs some upgrades
Stayed 2 nights in Jul 2022

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
my biggest issue is with the Wi-Fi. so poor. it is not possible t maintain any work on this
Stayed 12 nights in Jun 2023

10/10 Excellent

Melanie

Stayed 1 night in Apr 2025

8/10 Good

RYUNOSUKE

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024