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Chateau Star River Pudong Shanghai

Property class: 5 and above

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Photo gallery for Chateau Star River Pudong Shanghai

A large, well-lit hotel with a swimming pool featuring illuminated patterns. - Chateau Star River Pudong Shanghai (Shanghai)
A hotel room with a large bed, a sitting area with a chair, a TV, and a shower area. - Chateau Star River Pudong Shanghai (Shanghai)
A grand lobby with a high ceiling, large columns, and a central chandelier. - Chateau Star River Pudong Shanghai (Shanghai)
A large hotel with a prominent clock tower, surrounded by well-lit gardens and a paved area. - Chateau Star River Pudong Shanghai (Shanghai)
A spacious hotel lobby with a central chandelier, multiple seating areas, and a buffet counter. - Chateau Star River Pudong Shanghai (Shanghai)
Take advantage of a terrace, mini golf, and a hair salon at Chateau Star River Pudong Shanghai. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, E cafe, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

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Showing 6 of 6 rooms

View all photos for Deluxe King Room with City View

A hotel room with a large bed, a sitting area with a bench, a desk with a lamp, and a large window with curtains.

Deluxe King Room with City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Chateau Twin Room with Garden View

Room

Chateau Twin Room with Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room with City View

A hotel room with two beds, a sitting area, a large mirror, and a bathtub.

Deluxe Twin Room with City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Chateau King Room with Garden View

Room

Chateau King Room with Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive King Room with Garden View

A hotel room with a large bed, two nightstands, a bedside table, and a wall-mounted telephone.

Executive King Room with Garden View

  • Garden view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Twin Room with City View

A hotel room with two beds, a bathroom with a glass shower enclosure, and a bedside table with a lamp.

Executive Twin Room with City View

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Pudong, a neighborhood in Shanghai, Chateau Star River Pudong Shanghai is near a metro station and near theme parks. Xintiandi Style Shopping Centre and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Disneyland©. Shanghai Science and Technology Museum and Shanghai Pudong Meteorological Science Exhibition Centre are also worth visiting. Visit our Shanghai travel guide
Map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125

What's nearby

  • A close-up of a brush with a blurred background of a bridge and mountains.
    Shanghai World Expo Center
    12 min drive - 4.8 miles
  • A castle-like structure with spires and a bridge in the background.
    Shanghai Disneyland©
    33 min drive - 15.6 miles
  • Pudong Library
    1 min walk - 0.1 miles
  • Renren Art Sculpture Museum
    5 min walk - 0.3 miles
  • Shanghai New International Expo Centre
    7 min drive - 2.4 miles

Getting around

  • Jinxiu Road Station
    8 min walk
  • Shanghai Hongqiao Railway Station
    23 min drive
  • Shanghai Pudong Intl. Airport (PVG)
    32 min drive

Restaurants

  • Starbucks (星巴克)
    16 min walk
  • 一幸（米蘅坊店）
    20 min walk
  • 和风铁板料理
    15 min walk
  • Haoledi 好乐迪量贩KTV
    3 min drive
  • KFC 肯徳基
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Always Cantonese
  • E cafe

Things to do

  • Health club
  • Hot tub
  • Mini golf
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 20 2026 to December 31 2027 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 552.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Rollaway bed fee: CNY 552.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Chateau Star River Pudong Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Chateau Star River Pudong Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Chateau Star River Pudong Shanghai?

Check-out is at noon.

Where is Chateau Star River Pudong Shanghai located?

Located in Pudong, this luxury hotel is within 3 mi (5 km) of Century Park, Shanghai Science and Technology Museum, and Shanghai Pudong Meteorological Science Exhibition Centre. Oriental Art Center and Kerry Parkside Mall are also within 3 mi (5 km). Jinxiu Road Station is 8 minutes by foot and Fanghua Road Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chateau Star River Pudong Shanghai Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 78 out of 152 reviews
Rating 8 - Good. 40 out of 152 reviews
Rating 6 - Okay. 21 out of 152 reviews
Rating 4 - Poor. 8 out of 152 reviews
Rating 2 - Terrible. 5 out of 152 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved at stay at Chateau Star, it was more then what we expected. Breakfast buffet was exceptional. Staff were friendly and helped as much as they could given language barrier, really only had 1 staff member who spoke English which was great as we weren't proficient with the translation apps immediately. Rooms were clean and we were super comfortable. There were plenty of restaurants and cafes, along with sone corner stores a short walk away. We will definitely be staying there again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The outside pool was closed unfortunately! BUT lovely indoor pool was fabulous!!!! King Room was great and wonderful comfy bed Metro a good 20 min walk away Will stay again
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Staff & service, room comfort

Full on chateau

Well folks, hear me out. Went for business to Shanghai and some good times, perhaps see a full-on chateau from an ancient dynasty on the way. I’ll be damned when we walked into this place. Never expected a true five- star chateau in Shanghai, dreams come true. Great experience. Checkin went perfect, except for the decline on my card. But hé, not the hotels fault. Got creative and figured it out together.. Room wonderful too. Reminded me of my trailer back at the park with the boys. For sure eye for details. Balcony door was locked, but the friendly staff opened it right away. From check in to relaxation on the balcony with a blunt: less than 5 mins. My kind of place. Too bad I couldn’t test out my new bikini. Forgot the shaver, but even worse: the most surrounding the chateau was empty. Not sure what happened, perhaps the recent typhoon sucked it all up. Anyway, that is the only thing that sucked figuratively. Went into town for some literal action and got lost. Woke up in Beijing, Forgot to check out, but great overall experience. 5 points and see you next time.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and beautiful!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
More vegeterian/vegan options for breakfast would be great.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel, thank you for a great stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing place
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is right in the center of Pudong area and the hotel staff were absolutely amazing.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Iliked the room and amenities
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The rooms were dated but extra spacious.
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Very large room, very comfortable. Good to stay for everyone.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay

porter and receptionist is helpful and polite. keep it up.
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in pudong

Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Chateau Hotel/Resort was way better in every respect than we ever could have expected. From its splendid "palatial" construction to its more than comprehensive resort facilities (tennis & badminton courts, indoor/outdoor pools, gym, wellness centre etc etc to its wonderfully helpful and friendly staff as well as its quality Chinese (Shanghai style) restaurant. Set in a quiet leafy area about 6 kms from the city centre it was refreshing to hear the birds singing from our balcony in the morning .. Geoff & Annie from Melbourne Australia
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間浴室寬敞整潔乾淨,可延遲退房,機械人送餐很快捷，overall very good
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Notre séjour ne s'est pas bien déroulé, problème de climatisation, le personnel ne parle pas anglais donc il est très difficile de communiquer, le petit déjeuner n'est pas à la hauteur d'un 5 étoiles. Je ne reviendrai pas!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
細かいところに汚れがあった
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness
シャワーが弱い 付属のボディソープが良くなかった
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Når man bor på et 5-stjernet hotel forventer man ikke at skulle betale for at købe en svømmemaske for at få lov at bruge poolen. Et 5-stjernet hotel bør ligeledes have barista kaffe eller som minimum en bedre variant med cappuccino og café latte. Døren ud til balkonen bør ikke være aflåst.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 호텔 직원분들도 친절해요 전철역하고도 멀지 않고 호텔 조식도 맛있어요
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

讚! 豪華!!
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

上海旅行

7号線から徒歩で行けて、龍陽路にも近かったので、便利だった。朝食がとても美味しくて最高でした。
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aivan mahtava hotelli hyvällä paikalla metroasema 500 m päässä
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

상해의 가성비 좋은 호텔

상해의 가성비 좋은 호텔 지하철 7호선까지 도보로 이동 가능
Stayed 4 nights in Mar 2025
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
サイドテーブルが足が不安定な状況で、そのテーブル上に湯呑、コップが置いてあり、手を少しついたらテーブルが傾いてコップ、湯呑が落ちて割れました。私は怪我をする可能性がありました。フロントの人は私に弁償金を請求して書面内容を説明しないでサインするように言われて私はカードで支払いしました。日本のホテルはこのような場合、絶対に弁償金を請求しません。
Stayed 3 nights in Aug 2024