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Aparthotel

Ascott Huai Hai Road Shanghai

4.5 star property
Luxury aparthotel with a 24-hour health club and a steam room

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Photo gallery for Ascott Huai Hai Road Shanghai

Exterior
Executive Studio (Art Room) | Private kitchen | Fridge, microwave, stovetop, dishwasher
Premium bedding, down comforters, in-room safe, individually decorated
Lobby
Premium bedding, down comforters, in-room safe, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Kitchen
  • Pool
  • Breakfast available
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Studio

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • City view
  • 59 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (Art Room)

Executive Studio (Art Room) | Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio (Art Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • City view
  • 59 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom (Family Room)

Premier Room, 1 Bedroom (Family Room) | Premium bedding, down comforters, in-room safe, individually decorated

Premier Room, 1 Bedroom (Family Room)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • City view
  • 108 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Bedrooms

Room amenity

Premier Room, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • City view
  • 155 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Premier Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • City view
  • 83 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Executive Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • City view
  • 83 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Rabbit's Den Family Room

Premium bedding, down comforters, in-room safe, individually decorated

Rabbit's Den Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite - 1-Room

Premium bedding, down comforters, in-room safe, individually decorated

Executive Suite - 1-Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Two Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for 1-Bedroom Premier Suite Twin Beds

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier Suite Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Guestroom

Premium bedding, down comforters, in-room safe, individually decorated

Guestroom

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Apartment

Premium bedding, down comforters, in-room safe, individually decorated

Executive Studio Apartment

  • Sleeps 2
  • 1 King Bed

View all photos for 1-Bedroom Premier

Premium bedding, down comforters, in-room safe, individually decorated

1-Bedroom Premier

  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Premier

Premium bedding, down comforters, in-room safe, individually decorated

3-Bedroom Premier

  • Sleeps 5
  • 2 Twin Beds, 1 Queen Bed and 1 King Bed

View all photos for Suite - 3-Room (Top Floor)

Premium bedding, down comforters, in-room safe, individually decorated

Suite - 3-Room (Top Floor)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Family Parent-child Suite

Premium bedding, down comforters, in-room safe, individually decorated

Family Parent-child Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Executive Single Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Executive Single Room

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
No 282,Huai Hai Road Central, Huangpu District, Shanghai, Shanghai, 200021

What's nearby

  • People's Square - 8 min walk - 0.5 miles
  • Xintiandi Style Shopping Centre - 8 min walk - 0.5 miles
  • Nanjing Road Shopping District - 18 min walk - 1.0 mile
  • The Bund - 3 min drive - 1.6 miles
  • Yu Garden - 3 min drive - 1.4 miles

Getting around

  • Laoximen Station - 7 min walk
  • Shanghai South Railway Station - 12 min drive
  • Hongqiao International Airport (SHA) - 31 min drive

Restaurants

  • ‪Highline - ‬1 min walk
  • ‪金玉满堂 - ‬1 min walk
  • La Brasserie
  • ‪鸿星荟 - ‬2 min walk
  • ‪小客堂 - ‬1 min walk

About this property

Ascott Huai Hai Road Shanghai

Luxury aparthotel with a 24-hour health club and a steam room
This smoke-free aparthotel features an indoor pool, a restaurant, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a steam room, and a conference center are onsite. Each apartment boasts a deep soaking tub and offers a kitchen and an all-in-one washing machine and dryer. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Ascott Huai Hai Road Shanghai offers 308 air-conditioned accommodations with all-in-one washer/dryers and safes. These individually decorated and furnished accommodations include desk chairs and dining tables. Beds feature down comforters and premium bedding. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and hair dryers.

Flat-screen televisions come with cable channels and pay movies. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the aparthotel. In addition to an indoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Steam room

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Car rental
  • Self parking on site (CNY 160 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Free crib

Restaurants on site

  • La Brasserie

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 130 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Room service

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: CNY 350 per night

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's slippers
  • Deep soaking bathtub or rainfall showerhead
  • Hair dryer
  • Slippers
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Outdoor areas

  • Garden
  • Terrace

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Business center
  • Conference center
  • Desk chair
  • Laptop workspace
  • Meeting rooms
  • Office
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Turndown service

Location highlights

  • In a business district
  • In the city center

Things to do

  • 24-hour gym
  • 24-hour health club
  • Designer stores
  • Outdoor tennis court
  • Shopping mall

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 308 units
  • 38 floors
  • Bed sheets changed on request
  • Built in 2010
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's indoor pool is closed on the second Monday of every month.
To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 01 to August 31:
  • One of the dining venues
  • Bar/Lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 130 per person
  • Airport shuttle fee: CNY 670 (one-way)
  • Self parking fee: CNY 160 per day (in/out privileges)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascott Huai
Ascott Huai Hai Road Shanghai
Ascott Huai Hotel
Ascott Huai Hotel Shanghai Hai Road
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huaihai Road Shanghai Hotel Shanghai
Ascott Huai Hai Aparthotel
Ascott Huai Hai
Ascott Huaihai Road Shanghai Hotel
Ascott Huai Hai Road Shanghai Shanghai
Ascott Huai Hai Road Shanghai Aparthotel
Ascott Huai Hai Road Shanghai Aparthotel Shanghai

Frequently asked questions

Does Ascott Huai Hai Road Shanghai have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Ascott Huai Hai Road Shanghai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Huai Hai Road Shanghai?

Self parking is available for CNY 160 per day.

What time is check-in at Ascott Huai Hai Road Shanghai?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Ascott Huai Hai Road Shanghai?

Check-out is at noon.

Where is Ascott Huai Hai Road Shanghai located?

Located in Downtown Shanghai, this luxury aparthotel is within a 10-minute walk of Xintiandi Style Shopping Centre and People's Square. Nanjing Road Shopping District and Yu Garden are also within 2 mi (3 km). Laoximen Station is 7 minutes by foot and Dashijie Station is 9 minutes.

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Ascott Huai Hai Road Shanghai Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 236 out of 539 reviews
Rating 8 - Good. 184 out of 539 reviews
Rating 6 - Okay. 61 out of 539 reviews
Rating 4 - Poor. 39 out of 539 reviews
Rating 2 - Terrible. 19 out of 539 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bing

Liked: Cleanliness, amenities
Great location and wonderful staff!
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Good hotel, nice rooms and convenient with washing machine
Stayed 5 nights in Jan 2025

8/10 Good

MING SANG

Liked: Cleanliness, room comfort, communication

Perfect location but a bit old

Location is perfect, just next to the shopping malls in xintiandi. However the hotel is quite old
Stayed 2 nights in Feb 2025

10/10 Excellent

Julian

Liked: Cleanliness, room comfort, communication

Great Location

Great location, and decent sized appointment that is nice and clean.
Stayed 1 night in Jan 2025

4/10 Poor

Jia

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment is excellently located and has easy access to everything you need shopping-wise. However, the property, other than its facade, is really dated. The hallway has a smell and the furniture is really worn. The facilities are in working condition but nothing close to the value of what you have paid for. I chose it because it’s a serviced apartment and the cleaning staff go out of their way to keep it clean, but all the amenities are just so in need an upgrade that there’s not much additional cleaning can do.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Guiness

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel room is spacious and comfortable. The hotel location is very convenient. There are many shops and restaurants nearby. A subway station is across the street from the hotel. The hotel staff is friendly.
Stayed 12 nights in Oct 2024

4/10 Poor

Maxine

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities, communication
The property advertises having air conditioning but only had heating on in the room, despite the temperature being in the mid 30s. Staff were rude and unhelpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Renjiang

Liked: Cleanliness, amenities, communication
Front desk is very responsive. River is extremely knowledgeable and helpful. The housekeeper Ms. Ling did excellent job. Highly recommended.
Stayed 7 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is centrally located with subway very nearby. Many restaurant choices and shopping
Stayed 3 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, room comfort, communication
Service was good and the staffs are attentive. However the hotel and the rooms are too old and there were unpleasant smell in the room that I couldn’t accept.
Stayed 2 nights in Aug 2024

4/10 Poor

Lael

Disliked: Cleanliness, communication

Not well maintained

Property is not well maintained and dirty. Very dated, different from pictures on hotels.com. Breakfast is bland. Only good thing is the location. For this price, can go somewhere else much better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities, communication
GREAT LOCATION!!!! Can walk to xiantiande, the bund, and nanjing pedestrian street very easily. Very large nice rooms and bathrooms. Excellent gym and friendly staff. Definitely would stay again
Stayed 6 nights in Oct 2023

8/10 Good

Margie

Liked: Cleanliness, amenities, property conditions & facilities, communication
We love to stay here and want to make it our designated stay next time in Shanghai. Breakfast is just okay, services aren’t great as the front desk lady treats us suspiciously, after swapped our key and had us signed, a few minutes later she followed us to the table, interrupted our breakfast to ask us show who we are again. Other than that, overall experience is very nice. Clean, spacious, excellent etc.
Stayed 4 nights in Aug 2024

10/10 Excellent

LIn

Liked: Cleanliness, amenities, property conditions & facilities, communication
I arrived at 11 am, then they just gave me early check-in. Location is just nearby Xintienti. Room is a bit old, but clean. I can recommand this place to my friends.
Stayed 3 nights in Apr 2024

10/10 Excellent

daniel

Liked: Cleanliness, room comfort, communication

PERFECT HOTEL!

FANTASTIC SERVICE! STAFF ARE AMAZING! RECOMMEND THIS HOTEL 100%
Stayed 1 night in Sep 2023

10/10 Excellent

sharron

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Everything was perfect. Except the receptionist service attitude.
Stayed 6 nights in Apr 2024

8/10 Good

JIONG

Liked: Cleanliness, room comfort, communication
Helpful and polite staff. Super convenient and central location. The facility obviously has quite some mileage though.
Stayed 12 nights in Jan 2023

10/10 Excellent

Seow Chim

Liked: Cleanliness, room comfort, communication

Helpful staff

We had parcel delivered and the staff who was a handy man Mr Gaven Tan was very helpful to assist with buying strings and bubble wrap sheet for us to repack. The reception staff were helpful to book didi card for us and we were able to give him cash and he paid for the ride.
Stayed 3 nights in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, room comfort, communication

Stay with Ascott Huai Hai

We stayed at Ascott Huai Hai Road for 5 nights and it was 1 of the best so far, for the amount that we paid for. Service has been top notch from the moment we stepped in. We had to change rooms once as the room below us had a burst pipe, we appreciate that they personally informed us of the issue, and managed to find us a similar room 2 floors down almost immediately. We had left behind my daughter's camera upon checkout and only realised it late that night. When I messaged the hotel via this app, I got an immediate reply from Ethan Chen. I still preferred to talk over the phone and managed to get through, afterwhich he offered to send the lost and found item via package delivery to our new hotel within a day. I offered to pay for the delivery service, but they waived it and said it was their job. Really touched by their actions and it is not something that we take for granted. We will reocmmend this hotel to friends and family who visit Shanghai in future!!
Stayed 5 nights in Dec 2024

6/10 Okay

Yoon

Liked: Amenities, communication
Not as big as expected and a little bit dirty for the toilet
Stayed 5 nights in Mar 2024

4/10 Poor

Alan

Liked: Communication
Disliked: Property conditions & facilities
The air con does not work. It is way too hot and the run on cnetral air con thus if the air con is not switch over to Air con even in April when it is already hot. THe air comes out is hot.
Stayed 2 nights in Apr 2023

6/10 Okay

Dongyan

Liked: Cleanliness, amenities
The room i booked on Expedia was a Premier Room, 1 Bedroom. The room displayed on the website is with a spacious layout and modern decor. However, upon check-in, I was allocated a room that significantly deviated from the display in terms of quality and layout. Upon my protest, the hotel reluctantly switched me to a room with the desired layout, claiming that such rooms are usually reserved for long-term guests and thus were not earlier offered to me (but that's what shown on the Expedia website despite the lease term???). Also, even the second room has disappointing furnishings compared to the display on Expedia. Upon further inquiry, the hotel staff said the showcase on Expedia are those recently renovated rooms (Still WIP), there are only a limited number of innovated rooms available and THEY CANNOT OFFER TO ME. I booked this accommodation based on the representations provided on Expedia, expecting a room of a certain standard, only to be met with an experience that fell significantly short of my expectations. My booking was severely misled by the Expedia display and I demand a prompt response to this matter. Thanks.
Stayed 1 night in Aug 2024

6/10 Okay

John

Liked: Cleanliness

This was your grandmother's 4-star hotel...

Very dated hotel that charges 4-star prices based on location and room size more than condition or upkeep. There are newer cheaper options in Shanghai that provide a better experience in my opinion. The hotel really has no areas for sitting and working with a laptop, and the patio seen in photos is part of a 2nd party restaurant that isn't part of the hotel and only accessible by a separate elevator and requires purchase to access. I had to move to a new room upon check-in due to broken door locks and bathroom fixtures falling out of the wall. My second room had a broken TV and needed a repairman to replace the cables in the back to receive a signal. I wasted several hours of my first day just settling into an acceptable room. In general, I wouldn't have been as disappointed if the price I paid was in-line with other hotels that have not been maintained and fallen to a similar level. The staff, however, were all friendly and extremely accommodating.
Stayed 4 nights in Jun 2023

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025