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ANDAZ XINTIANDI, SHANGHAI, BY HYATT

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Photo gallery for ANDAZ XINTIANDI, SHANGHAI, BY HYATT

A modern interior with a staircase, seating area, and large windows. - ANDAZ XINTIANDI, SHANGHAI, BY HYATT (Shanghai)
A rooftop bar with outdoor seating, a bar counter with bottles and glasses, and a view of a modern building. - ANDAZ XINTIANDI, SHANGHAI, BY HYATT (Shanghai)
Room - ANDAZ XINTIANDI, SHANGHAI, BY HYATT (Shanghai)
A modern indoor pool area with a clear view of the pool, a staircase leading down, and a reception area in the background. - ANDAZ XINTIANDI, SHANGHAI, BY HYATT (Shanghai)
A modern living room with a large window, a sofa set, a coffee table, and built-in shelves with decorative items. - ANDAZ XINTIANDI, SHANGHAI, BY HYATT (Shanghai)
Luxury
4.5 star property
9.0

Wonderful

Urban elegance in Shanghai

Nestled in Xintiandi's vibrant scene, this stylish hotel provides a serene downtown retreat. The full-service spa and indoor pool offer perfect sanctuaries after exploration. Spacious rooms feature complimentary minibar drinks, modern amenities, and designer bathrooms.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 King Bed

A hotel room with a large bed, a desk, and a view of the cityscape.

1 King Bed

7.6 out of 10
Good
(12 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds

Room

2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for 1 King Bed Corner

A hotel room with a large bed, a desk with a chair, a small table with two chairs, and a large window offering a city view.

1 King Bed Corner

  • City view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Andaz Suite

A modern hotel room with a large bed, a seating area with a sofa and armchair, and a city view through large windows.

Andaz Suite

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed Deluxe

A modern hotel room with a large bed, a TV, a red chair, and a city view.

1 King Bed Deluxe

  • City view
  • 87 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed with Xintiandi View

A hotel room with a large bed, a desk, and a view of the cityscape.

1 King Bed with Xintiandi View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Andaz Attic Suite

A modern hotel room with a large bed, a sitting area with a chair and table, and a view through a large window.

Andaz Attic Suite

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Andaz Loft Suite

A modern living room with a staircase, a large window with a city view, and a chandelier.

Andaz Loft Suite

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, City View (High Floor)

A hotel room with a city view, a desk with a computer, a round table, two beds, and a red patterned wall.

Room, 2 Twin Beds, City View (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed, City View (High Floor)

A hotel room with a large bed, a dining area, and a city view.

Room, 1 King Bed, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Downtown Shanghai neighborhood, ANDAZ XINTIANDI, SHANGHAI, BY HYATT is connected to a shopping center. Xintiandi Style Shopping Centre and Nanjing Road Shopping District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Yu Garden and Shanghai Disneyland©. Shanghai Natural History Museum and Shanghai Pudong Meteorological Science Exhibition Centre are also worth visiting. Visit our Shanghai travel guide
Map
88 Songshan Road, Shanghai, Shanghai, 200021

What's nearby

  • A large brick building with the name "CATHAY" on its facade.
    Former French Concession
    1 min walk - 0.0 miles
  • A store with multiple clocks hanging from the ceiling and displayed on shelves.
    Huai Hai Road Shopping District
    3 min walk - 0.2 miles
  • An outdoor cafe with brick arches, red umbrellas, and trees.
    Xintiandi Style Shopping Centre
    4 min walk - 0.3 miles
  • A large circular building with a dome, surrounded by a plaza with steps and flower planters.
    People's Square
    9 min walk - 0.5 miles
  • A large circular plaza with a fountain, surrounded by modern buildings and a prominent circular structure in the center.
    Shanghai Museum
    11 min walk - 0.6 miles

Getting around

  • Laoximen Station
    5 min walk
  • Shanghai South Railway Station
    12 min drive
  • Hongqiao International Airport (SHA)
    43 min drive

Restaurants

  • 庆春朴门(新天地东台里店)
    2 min walk
  • BOTTEGA意库
    2 min walk
  • 陶陶居
    2 min walk
  • 费大厨辣椒炒肉
    2 min walk
  • IL TEATRO
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 274 per person
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 28 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • DVD player
  • DVR
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 233.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 274 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Rollaway bed fee: CNY 233.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT have a pool?

Yes, this property has an indoor pool.

Is ANDAZ XINTIANDI, SHANGHAI, BY HYATT pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ANDAZ XINTIANDI, SHANGHAI, BY HYATT?

Check-out is at noon.

Does ANDAZ XINTIANDI, SHANGHAI, BY HYATT provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 900 per vehicle applies.

Where is ANDAZ XINTIANDI, SHANGHAI, BY HYATT located?

Located in Downtown Shanghai, this luxury hotel is within a 5-minute walk of Huai Hai Road Shopping District and Xintiandi Style Shopping Centre. People's Square and Yu Garden are also within 1 mi (2 km). Laoximen Station is only a 5-minute walk and Xintiandi Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ANDAZ XINTIANDI, SHANGHAI, BY HYATT Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 359 out of 583 reviews
Rating 8 - Good. 165 out of 583 reviews
Rating 6 - Okay. 36 out of 583 reviews
Rating 4 - Poor. 13 out of 583 reviews
Rating 2 - Terrible. 10 out of 583 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very friendly staff
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and convenient.wonderful service and helpful people.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall, staff was very helpful and kind, no issues.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff vary helpful, so many things to do near by.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Andaz and I was happy with all the services ( from the laundry to the gym ) I took advantage of
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and facilities are clearly older than they appear in the photos. Longtime visitors to Shanghai should be used to this, however. Beyond that, everything was wonderful. Excellent service, very good food, and a great location. Will definitely consider it again if I ever find myself in Shanghai!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good size and cleaning staff kept it very clean. Counter staff and those at the Bar, breakfast room and door help were very efficient and cortriydy
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in the hotel. Room was clean and comfortable. Great location and very convenient to walk around.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel was overall good but building & rooms were little ’tired’ from age. Happy hour was disappointing as food selection was limited & lacked flavor. Bathroom amenities, pump bottles were over used & hard to dispense shampoo & body gel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
great location. Staff are very friendly and helpful. Will go back for sure . Highly recommend !
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and really spacious room. Good service and overall a very good stay. Located nearby the Metro station.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly and helpful staff.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great location.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good food, good service.
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and easy to hangout!
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
THE PROPERTY IS GETTING OLD, RUN DOWN! WHAT DROVE ME CRAZY IS THE ROOM LIGHTING SYSTEM!! ANYWAY THEIR LOCATION IA VERY GOOD AND BREAKFAST IS FINE
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the overall services were excellent! Will stay again.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was excellent and all the facilities were superb.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, first rate service all round
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Area is quiet despite construction. Overall a pleasant stay. Special thanks to manager Iris for her service.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel.

Very nice hotel. Well designed. Highly technological and well located .
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location and service. Near a lot of shopping malls in xintiandi. Its clean but does need a bit of renovation.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The location was good. But the hotel room is a bit old and the bed is too soft.
Stayed 9 nights in Dec 2024