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Hotel Sfax Palace by Plaza Hotels & Resorts

5.0 star property
Guests can plan their day of relaxation with a cup of coffee or tea at hand, choosing between the hotel's spa services or exploring nearby attractions

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Photo gallery for Hotel Sfax Palace by Plaza Hotels & Resorts

Outdoor pool - Hotel Sfax Palace by Plaza Hotels & Resorts (Sfax)
Standard Room, City View | Minibar, desk, laptop workspace, free WiFi - Hotel Sfax Palace by Plaza Hotels & Resorts (Sfax)
Interior entrance - Hotel Sfax Palace by Plaza Hotels & Resorts (Sfax)
Daily buffet breakfast for a fee - Hotel Sfax Palace by Plaza Hotels & Resorts (Sfax)
Superior Room, City View | View from room - Hotel Sfax Palace by Plaza Hotels & Resorts (Sfax)
Located in Centre Ville, Radisson Hotel Sfax offers an onsite spa, outdoor pool, and delicious meals at La Medina restaurant. Guests enjoy free in-room WiFi, dry cleaning services, a bar, and 6 meeting rooms.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

A hotel room with a large bed, a bedside table, a nightstand, a wall-mounted lamp, and a door.

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Presidential Suite

A hotel room with a bed, a desk with a television, and a vase of flowers.

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a large bed, dark wood headboard, bedside lamps, a small table with flowers, and a view of the outdoors through curtains.

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior Room

A modern hotel room with a large bed, dark wood headboard, bedside lamps, a small table with flowers, and a view of the outdoors through curtains.

Superior Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed OR 1 Large Twin Sofa Bed
  • Free WiFi

About the neighborhood

Centre Ville, a neighborhood in Sfax, is home to Hotel Sfax Palace by Plaza Hotels & Resorts. The Sfax Kasbah and Dar Jellouli Museum of Popular Traditions are local landmarks, and if an activity is on the agenda, check out Sidi Youssef Marina. Visit our Sfax travel guide
Map
Rue De Ribat Bab Bhar Angle Rue Khaled Ibn El, Ribat Bab Bhar, Sfax, Sfax Governate, 3000

What's nearby

  • The Sfax Kasbah
    5 min walk - 0.3 miles
  • Sfax Grand Mosque
    8 min walk - 0.5 miles
  • Dar Jellouli Museum of Popular Traditions
    10 min walk - 0.6 miles
  • Sfax Archaeological Museum
    15 min walk - 0.8 miles
  • Stade Taieb M'hiri
    3 min drive - 1.2 miles

Getting around

  • Sfax Station
    13 min walk

Restaurants

  • Smoothie جواجم الحشيشة
    4 min walk
  • El Ksar
    7 min walk
  • Cafe Pataya
    7 min walk
  • Sandwich Des Sportifs_كسكروت الرياضيين
    7 min walk
  • Restaurant Le Corail
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Medina
  • Yonga Sky

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6 meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floor
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 0.30 per accommodation, per stay
  • Tourism fee: EUR 3.55 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Sfax Palace by Plaza Hotels & Resorts have a pool?

Yes, this property has an outdoor pool.

Is Hotel Sfax Palace by Plaza Hotels & Resorts pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Sfax Palace by Plaza Hotels & Resorts?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Sfax Palace by Plaza Hotels & Resorts?

Check-out is at noon.

Where is Hotel Sfax Palace by Plaza Hotels & Resorts located?

Located in Centre Ville, this luxury hotel is within a 15-minute walk of The Sfax Kasbah, Sfax Grand Mosque, and Dar Jellouli Museum of Popular Traditions. Stade Taieb M'hiri and Sfax Archaeological Museum are also within 1 mi (2 km). Sfax Station is 13 minutes by foot.

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Reviews

Hotel Sfax Palace by Plaza Hotels & Resorts Reviews

8.0

Very Good

8.4

Cleanliness

7.4

Amenities

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 34 out of 71 reviews
Rating 8 - Good. 18 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 6 out of 71 reviews
Rating 2 - Terrible. 8 out of 71 reviews

Reviews

Verified

8/10 Good

Shaimaa Sukri

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay in Radisson and very lovely staff Thanks Radisson
Stayed 13 nights in Nov 2025
Verified

10/10 Excellent

Hoshyar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located in centrum of Sfax, with friendly staff and good services and facilities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hoshyar

Liked: Cleanliness, staff & service, amenities
Very nice hotel, with good service and friendly staff, hotel is in very good condition and standard, located in central area of Sfax. Absoluttly, recommended if you travel to Sfax for business or pleasure!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and welcoming.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast. Clean, comfortable, spacious rooms. Nice staff. Would return.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super quality-price ratio

The stay at the hotel was very positive, as the staff was very helpful and friendly. We gave the hotel a high rating because of the quality-price ratio.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All was excellent

Front desk was able to answer questions I had. Very professional (spoke English perfectly ) Pleasant stay. Great breakfast… Good location to walk to Medina.. Going to come back to hotel on our return to Sfax after we travel a bit
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Antonella Carolina

Liked: Staff & service, room comfort

Good but a lot to improve

The hotel looks nice, the terrace with the pool was close even to go and see the sunset (what I was expecting to see). Bathroom was smelly, AC was not working and the room was hot (outside 18C, inside maybe 27C). It was very expensive for the service. Breakfast was good
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Yasmin

Disliked: Staff & service

Not Radisson Standard

The breakfast was really bad, all the hot items were cold, the juice, served fresh on every street corner, was from a can, the cold milk was warm etc… The room was alright, but had to ask for towels, a duvet cover, batteries for the remote etc. The spa connected to the hotel was open but not open and their hammam was not operational ? But would be in 2-3 days… maybe. Depending on who you would ask. The security and service staff was really nice, attentive and very welcoming and friendly.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay while travelling back to the airport. The hotel is not in a particularly nice part of town but certainly walkable to the centre
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tiziano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Spacious rooms, clean, friendly staff
Stayed 1 night in Jul 2025
Verified

8/10 Good

Slim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fair and convinient for dinings and access to Petra center
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kaveh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was good
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Saurabh

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Terrible experience with top floor restaurant. Attendant was more interested in watching live football instead of servicing us. Ordered a pasta expecting to be vegetarian but had chicken in it. Manager was courteous and helpful and accepted the mistake. Room was clean but phone wasn’t working so couldn’t call room service or house keeping
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Derar

Disliked: Cleanliness, staff & service
Breakfast is not up to standard and the food in general is substandard
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Mahmud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love here

All good, thanks
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ahmad Mohd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok perfect
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

abdurrahman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Day 1 - cleaning was not done untill i called at 2pm Day 2 - cleaning is not done untill now (2:30). I had to go to reception. Hallway very dirty. Towels and blankets are filthy and overused. This is not radisson.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

hany

Disliked: Cleanliness, staff & service, property conditions & facilities
We asked for the AC to be repaired and we came back 5hours later and no one even bothered entering the room. The staff were very nice but they just listened but never did any action.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Antoine

Disliked: Staff & service, amenities, property conditions & facilities
This is 2 or 3 stars hotel, far from 5 star. No amenities in the room, shampoo, body soap and conditioner bottles empty. Parking guards, belle boy & reception staff were trained but, restaurants servants were extremely unkind and no hospitality. Our son with high fever and not been able to take breakfast at restaurants so we wanted to bring him at least some fruits. Servants didn’t want to allow us and wanted to verify if we don’t steal fruits? We wanted to ask to their manager who did no show. A part from receptionist, they don’t manage well languages.
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Julia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This is probably the worst hotel I ever stayed at, can’t believe it is Radisson and rated 5* - AC was barely working and then totally broke down (it was +33 outside). Took 5 hours to fix after I reported it, during which we were not able to stay in the hot room. - TV was not working - Safe not working - Wifi broke on the 3rd day and they failed to fix it. - A number of items were missing from the room (it was a room for 2 but was fitted with 1 robe, 1 cup, 1 spoon etc). I asked to fix, but nothing happened - shower was flooding the bathroom and part of the room - superior room had a view over junkyard - the only good thing was breakfast, but every day I had to ask them to boil water (it was room temperature in the pot) and open teabags which were sealed shut and needed scissors Small things one can leave without even though one paid for them, but I don’t understand how a business hotel fails to provide basic things like a AC and a wifi.
“City” view from superior room
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

khalil

جيدا جدا
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

khaled

Liked: Staff & service
Disliked: Cleanliness, amenities
Par où commencer ? Déjà la propreté de l'ascenseur laisse vraiment à désirer: Trace sur les inox, le sol est sale. Quelle surprise en entrant dans la chambre : Une baie vitrée depuis le lit qui laisse visible toute personne allant aux toilettes 😱😱😱. L'envie s'est immédiatement interrompu ! La propreté de la chambre laisse à désirer pour un hôtel d'une grande chaîne ! La cuvette des toilettes est jaunie et des traces de moisissures dans chaque recoin de la salle de bain. Au petit déjeuner, des cuillères en plastique pour consommer son yaourt. Un buffet très limité et fade. Les chaises sont tous bonnement dégueulasse ! Seul point positif, le réceptionniste hier soir est très accueillant, ainsi que les membres chargés de nous emmener les oreillers et le fer à repasser. L'hôtel est à l'image du niveau d'exigence du responsable, c'est à dire, très très bas !!! À bon entendeur, Salut...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

sahbi

Liked: Cleanliness, amenities, property conditions & facilities
Het was een mooi hotel, dicht bij het centrum. Het personeel was vriendelijk en heeft meteen aan mijn wensen voldaan
Stayed 2 nights in Jan 2026