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Hotel Sercotel Doña Carmela

3.0 star property
Hotel in Seville with a seasonal outdoor pool and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Sercotel Doña Carmela

Lobby
Cafe
Seasonal outdoor pool, sun loungers
Standard Twin Room | 1 bedroom, minibar, in-room safe, desk
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room with extra bed

1 bedroom, minibar, in-room safe, desk

Double Room with extra bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Shower/tub combination
Bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avda. de Jerez 72, Seville, Seville, 41014

What's nearby

  • Benito Villamarin Stadium - 5 min drive - 2.5 miles
  • Plaza de España - 9 min drive - 4.6 miles
  • Royal Alcázar of Seville - 9 min drive - 4.8 miles
  • Plaza de Armas Shopping Center - 10 min drive - 5.9 miles
  • Seville Cathedral - 10 min drive - 5.2 miles

Getting around

  • Dos Hermanas Station - 10 min drive
  • Jardines de Hércules Station - 12 min walk
  • San Pablo Airport (SVQ) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Nuevo Azahar - ‬8 min walk
  • ‪Remolona - ‬7 min walk
  • ‪Bar los Primos - ‬8 min walk
  • ‪Cantina la Catrina - ‬4 min drive

About this property

Hotel Sercotel Doña Carmela

Hotel near Royal Alcázar of Seville
You can look forward to a terrace, dry cleaning/laundry services, and car rentals on site at Hotel Sercotel Doña Carmela. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Continental breakfast (surcharge), self parking (surcharge), and an area shuttle
  • A 24-hour front desk, multilingual staff, and tour/ticket assistance
  • An elevator, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 59 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Daily housekeeping and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 100 m
  • Self parking on site (EUR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Sercotel Doña Carmela Seville
Hotel Sercotel Doña Carmela
Sercotel Doña Carmela Seville
Sercotel Doña Carmela
Sercotel Dona Carmela Seville
Hotel Sercotel Doña Carmela Hotel
Hotel Sercotel Doña Carmela Seville
Hotel Sercotel Doña Carmela Hotel Seville

Frequently asked questions

Does Hotel Sercotel Doña Carmela have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Sercotel Doña Carmela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sercotel Doña Carmela?

Self parking is available for EUR 10.00 per day.

What time is check-in at Hotel Sercotel Doña Carmela?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Sercotel Doña Carmela?

Check-out is at noon.

Where is Hotel Sercotel Doña Carmela located?

Located in Bellavista-La Palmera, this hotel is within 3 mi (5 km) of Benito Villamarin Stadium, Virgen del Rocio University Hospital, and Great Racecourse Andalusia - Javier Piñar Haffner. Royal Alcázar of Seville and Seville Cathedral are also within 6 mi (10 km). Jardines de Hércules Station is 12 minutes by foot.

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Hotel Sercotel Doña Carmela Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 174 reviews
Rating 8 - Good. 79 out of 174 reviews
Rating 6 - Okay. 29 out of 174 reviews
Rating 4 - Poor. 3 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

M. Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in May 2025

8/10 Good

RONY

Liked: Cleanliness, staff & service, amenities
Good hotel
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low water pressure.
Stayed 3 nights in Jun 2025

4/10 Poor

Anthony

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Despite helpful friendly staff at reception and in the bar/restaurant our stay was marred by a faulty shower and a cold low quality breakfast. Not recommended.
Stayed 1 night in Jun 2025

8/10 Good

Ibironke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a good location easy to get to the city centre. The staff were very helpful & pleasant and the general ambience was top notch 👌 I would definitely stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

JAZMIN ALEJANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 4 nights in May 2025

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean. Plenty of facilities nearby. It's a few miles into town but the bus (every 10 mins) from around the corner makes that an easy journey (and for 0.35 euros pp if you get a travel card at the shop next door and you can share the card between the party). Decent restaurant. Good breakfast selection. Underground parking very convenient (bit tricky if you have a large vehicle but everywhere in the town is the same). Only real negative is that the beds were far too soft for our liking - something firmer would be appreciated. Staff really helpful. Good value for money overall.
Stayed 3 nights in May 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy overall with the stay, staff and the best breakfast. Thank you to Antonio for your help
Stayed 3 nights in Oct 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

The admission process was smooth and efficient. Daily, the front desk staff greeted us with a warm smile and quick to offer assistance if needed. The property is quaint with some modern touches; the beds perfectly comfortable and linens crisp. Super clean too. Antonio is a gem.
Stayed 4 nights in Dec 2023

8/10 Good

Angela

Liked: Cleanliness, staff & service
Good hotel, but we had to change rooms because the double bed was tiny and the mattress was horrible, so they offered us single beds, but the mattress wasn't the best either. When you're on holiday, the least you expect is a comfortable bed to sleep in. The staff did their best to please us, but apparently it's normal not to have a good bed in a hotel. Another thing €10 per day to park the car in an extremely tight parking lot, I thought parking was included in the price.
Stayed 4 nights in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
This was a bit further from the centre of Seville than I'd realised - my mistake. There are two regular bus services into town, but it does take a while (30-40 minutes depending on traffic). Cross over the big roundabout towards town and the same bus stop serves both the 3 and the 37. Staff very helpful. Bar/cafe decent. Breakfast plentiful and good.
Stayed 5 nights in Oct 2023

6/10 Okay

BERTHA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking at the facility TOO SMALL.
Stayed 1 night in Nov 2023

6/10 Okay

Richard

Liked: Staff & service
Parking garage was ridiculous. Difficult to enter & exit, spaces were tight and you had to be in one space only, no overlapping into the space next to yours. Room was tiny, we had to enter/exit the bathroom sideways and we are thin people. It was noisy. You could here the People in the rooms above across, and beside, they push their chairs back across the floor, come in late banging doors and talking loudly every night. It was our worst nights for sleeping on our 4 week road trip around Spain. Cleaning lady was a lovely woman and worked hard.
Stayed 4 nights in Mar 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hubo obras durante la noche en la calle el ruido no nos permitió dormir
Stayed 4 nights in May 2025

8/10 Good

Ellis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schone en ruime kamer. Fijn dat er zeep, shampoo, toiletartikelen en een föhn was. In totaal ben je met ongeveer 50 minuten in de binnenstad (inclusief lopen naar de bushalte). De bussen gaan iedere 10 minuten ongeveer.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lorenzo

Stayed 2 nights in Apr 2025

10/10 Excellent

María Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Mar 2025

6/10 Okay

Swaroop

Liked: Staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

José Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
La atención del personal excelente y cercana; el menú del restaurante muy bueno y variado, Los camareros amables y con buen servicio.
Stayed 1 night in Mar 2025

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Derroche de amabilidad. Todo perfecto.
Stayed 2 nights in Feb 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Yarik

Stayed 2 nights in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura carina, pulita e silenziosa. Abbiamo soggiornato qui per poi spostarci in centro con i mezzi di trasporto pubblici. In zona non c’è praticamente nulla a parte il locale dell’hotel
Stayed 2 nights in Sep 2024