Is Apartamentos Suites Santa Cruz pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Apartamentos Suites Santa Cruz?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of EUR 25 (subject to availability). Late check-in is available from 9:00 PM–midnight for a fee of EUR 25.

Does Apartamentos Suites Santa Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 38 per vehicle applies.

Where is Apartamentos Suites Santa Cruz located?

Located in Historical Center, this aparthotel is within a 5-minute walk of Royal Alcázar of Seville and Giralda Tower. Seville Cathedral and University of Seville are also within 10 minutes. Archivo de Indias Tram Stop is 8 minutes by foot and Puerta Jerez Tram Stop is 10 minutes.

6/10 Okay

Valeria

May 21, 2025

Liked: Property conditions & facilities, communication

Perfect location to visit Sevilla, very central and close to many restaurants. We were welcomed in good way and communication with the host was easy through whatsapp. We didn't like however the groundfloor apartment, as it was not possible to open the windows without giving away privacy. Also the flat is not as new and well mantained as it looks in the pictures.

Stayed 3 nights in May 2025

10/10 Excellent

Yvonne

Jul 19, 2023

Liked: Cleanliness, room comfort, communication

Perfect location

Perfect location for getting to see all of the main sites in central Seville. Spacious, clean and fresh accommodation that had everything we needed.

Stayed 5 nights in Jul 2023

10/10 Excellent

Li Chen

Feb 25, 2024

Liked: Cleanliness, room comfort, communication

Very friendly staff great communication, very lovely accommodation and convenient. Walking distance to major sites. I will highly recommend this place.

Stayed 3 nights in Feb 2024

8/10 Good

SERGIO

Oct 30, 2022

Liked: Cleanliness, amenities, property conditions & facilities, communication

Well located and comfortable apartment. The only issue was that one weekend night there was a loud party till 3am, in the building next door, which made it difficult to sleep.

Stayed 4 nights in Oct 2022

8/10 Good

Marina

Jul 31, 2023

Liked: Cleanliness, communication

Super located, very nice staff and decoration. My room needed maintenance (bathroom ceiling and wc), also plants in the hallway needed to be watered, and I would appreciate a full length mirror. Thank you, I would come back for sure.

Stayed 2 nights in Jul 2023

10/10 Excellent

Radha

Sep 20, 2024

Liked: Cleanliness, room comfort, communication

Really cute apartment, great staff!

The apartment was very cute, Joaquin Rodon, the staff at the reception during the time of our check-in was super lovely and friendly! He even welcomed us with some champagne and gave me a travel adapter to use during the duration of my stay. He made our stay very comfortable and helped us out a lot! The room was clean however, there was a dead cockroach in the wardrobe but we didn't use the wardrobe so not much of an issue for us! Otherwise, really lovely stay! The breakfast could have been better as the food wasn't that tasty, and I personally don't think its worth 15 euros per person.

Stayed 3 nights in Sep 2024

8/10 Good

Robyn

Oct 9, 2024

Liked: Cleanliness, communication

The apartment is a sound machine. From the noise from the street below, the neighbors across the street to the other occupants of the other apartments very echoy and the doors make alot of noise. Was there 5 nights had 1 good night sleep. The location is awesome. No where to sit comfortably but the bed as the chairs were very uncomfortable. The bathroom and the kitchen table and chairs need a lot of refresh. The employees were awesome.

Stayed 5 nights in Oct 2024

10/10 Excellent

Paula

Apr 29, 2023

Liked: Cleanliness, property conditions & facilities, communication

Property was in a very convenient location - a few minutes walk to Cathedral and main sights. Property was easy to find & clean. Only basic utensils provided - no chopping board, dustpan or wine glasses. Some noise early evening from restaurant nearby but closing the shutters kept that out. For nearest supermarkets, search for Carrefour Express.

Stayed 7 nights in Apr 2023

8/10 Good

Samantha

Nov 3, 2023

Liked: Cleanliness, room comfort

Strangely run, needs more attention

Place was well located, but hard to check in. Despite what the email communication said to do, we had to read a note left on the door to the place to know to check in at the hotel around the corner. They showed us inside and to our room. The bathroom had some ceiling repairs that were terribly done esthetically, but worked well enough. Lighting was low and limited. Beds didn’t have enough pillows to sit up with, which was necessary because there was limited comfortable seating in the place. They need to fix the kitchen kick plates at the bottoms of the cabinets as they are painted cardboard and there were coffee pods, but no coffee maker that took them.

Stayed 3 nights in Oct 2023

6/10 Okay

Kevin

Oct 19, 2024

Liked: Cleanliness, communication

Disliked: Room comfort

Couple Getaway

Checkin is at another location around the corner. We checked in, then she walked us around where the apartments are located. We were on the 2nd floor. Room was clean with plenty of room for the 2 of us. Problems: The bed was very hard. It’s ok if you like hard beds. Noise was HORRIBLE all night. The walls are extremely thin, and you hear every conversation in other rooms. We heard loud snoring right behind us. Everyone coming in and out for the night was loud in the middle foyer. You hear everything. For some reason, the people above us were stomping around and banging things ALL NIGHT. We did not get any sleep whatsoever. The breakfast was not good, and very pricey for what you get. That seems to be the norm for Spain hotels. We went somewhere else after the first morning, much cheaper and better food. The wait staff seemed more worried about collecting everyone’s money than putting out more food. NOW, Sevilla was SUPERB. We loved Sevilla. Great place to visit.

Stayed 3 nights in Oct 2024

4/10 Poor

Bruce

May 6, 2023

Disliked: Room comfort

NOT a nice last night in Seville

We could not check in at proper time because the last guest was late departing. ok, we'll wait at a nearby bar. We returned to be told the last guest now had left the heat turned on (in +30deg Celsius weather, no less). We got checked-in after another wait in the hotel bar. They would not even give us a courtesy free drink for our delay. We ended up arguing and paying the measly 6 Euros for our drinks ! We showered and went out for a bit. Returned to the room before supper to find the room unbearably hot. Another visit to the front desk. After more lively discussions, and their call to senior management to figure what to do, Carlos got us another room across the street on the second floor. An upgrade the 2nd young agent proclaimed ! It is 8PM, we re-pack and move. During the night we are awoken at 3AM by the garbage truck collecting traash in the courtyard. We could not get back to sleep so at 6AM headed to the airport for our 17 hour flight home. NOT a nice last night in Seville

Stayed 1 night in Apr 2023

2/10 Terrible

Arianne

Oct 23, 2025

Disliked: Cleanliness, property conditions & facilities, communication

Nous avons été très déçus par le service et par l’endroit. Nous occupions l’appartement du rez-de-chaussée, situé à côté de la réception. Dès notre arrivée, il y avait une forte odeur d’humidité, et après une trentaine de minutes à l’intérieur, nous avons commencé à tousser à cause d’un problème évident de qualité de l’air. La chambre était très poussiéreuse et sale. Nous avons immédiatement signalé la situation. José est venu « purifier l’air » avec une machine spéciale pendant que nous étions sortis souper, et il nous a garanti que la chambre serait nettoyée dès le lendemain matin. Cependant, à notre retour en soirée, la qualité de l’air était toujours aussi mauvaise. Nous avons donc demandé à José de nous rembourser ou de nous relocaliser dans un autre hébergement convenable. Il nous a répondu que cela était impossible. Nous avons alors demandé à parler à son superviseur, qui s’est présenté et a affirmé que c’était le « sent-bon » de la chambre qui nous faisait tousser. Nous lui avons expliqué que ce n’était pas le cas. Il nous a dit qu’il reviendrait dans 15 à 20 minutes pour voir à la possibilité d'un remboursement, mais il était déjà 23 h et plus d'une heure après, nous n’avons plus eu de nouvelles de lui. Le lendemain nous avions plusieurs activités de réservés et à notre arrivé, aucun ménage n’avait été fait dans l’appartement, malgré la promesse que la situation serait réglée. En raison de la piètre qualité de l’air, de la saleté (voir reste de notre avis sur google)

Stayed 3 nights in Sep 2025

2/10 Terrible

Meng

Sep 30, 2025

Disliked: Cleanliness, property conditions & facilities, communication

Broken Wi-Fi: The Wi-Fi did not work at all during my two-day stay. When I reported the issue, the staff said they had “requested a technician,” but their tone suggested no one would actually come to fix it. When I asked for an ETA, the response was simply like I don’t know. Cleanliness Issues: The apartment was not very clean. It felt quite dated, and the bathroom in particular had an unpleasant odor, similar to urine. Staffing & Service: It seems the staff are shared with the nearby Halo Hotel. Even though I called 30 minutes in advance as instructed, I still had to wait outside for 10 minutes before someone arrived. There was no on-site staff presence and no room service provided during the stay.

Stayed 2 nights in Sep 2025

10/10 Excellent

Shawn

Sep 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Only reason this did not get a five for full experience was the internet was down the whole weekend, which we paid for as part of the booking.

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Jul 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Sehr gute Lage,( zentral , mitten in der Altstatt) . sauber und die Wohnung hatte alles nötige . Man fühlte sich wohl. War sehr ruhig, da die Wohnung in obersten Stockwerk war. Das Zmorgen gleich um die Ecke in einem Hotel haben wir nicht beansprucht.

Stayed 3 nights in Jul 2025

10/10 Excellent

ANAVEL

Jun 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Está muy bonito el lugar y de fáciles accesos a distintos puntos de interés. Si lo recomiendo

Stayed 6 nights in Jun 2025

10/10 Excellent

Andrew

May 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Stunning property. Excellent location. Friendly staff. Allowed a worried free experience in Sevilla. Local dining, attractions, you name it was accesible and led to a “whirlwind” of experiences for us! Sevilla was quite a blur!

Stayed 3 nights in May 2025

8/10 Good

Robert

May 2, 2025

Liked: Cleanliness, room comfort

Scatter-brained administration, great apartment.

The apartment is comfortable. There was slippage in communication. WhatsApps that I sent were not answered. No one from the Hotel Halo, who administers the apartments, informed us of this fact. So we could not find the breakfast in "the lobby" because we were not told that "the lobby" was in a different building on a different street.

Stayed 3 nights in Apr 2025

6/10 Okay

Teresita

Apr 27, 2025

Liked: Communication

El lugar está súper bien ubicado y muy cerca de los lugares más importantes de Sevilla

Stayed 3 nights in Apr 2025

4/10 Poor

Sergio

Mar 5, 2025

Liked: Cleanliness

Disliked: Room comfort, communication

Nada recomendable.

El hotel tiene mucho ruido del exterior y del interior, las habitaciones dan a un patio interior que cada vez que sube o baja las escaleras alguien te despierta siempre. No se puede descansar. Además de todo esto si quieres dejar tu maleta o mochila un rato después de hacer el check out o salida te cobran 20 euros por maleta. Lo nunca visto. Nada recomendable.

Stayed 1 night in Feb 2025

8/10 Good

LAURA

Mar 3, 2025

Liked: Communication

caratteristica abitazione,centralissima ,vicino a Roman,ristorante eccellente,pero' priva di quello che scrivono: no microonde,no forno tradizionale, no tostapane,no scopettino per il water..mai capitato, diciamo che non buono il rapporto qualita'/prezzo Personale gentilissimo e disponibilissimo ma non capiscono una parola di Italiano ( per me assurdo) consiglierei,per i molti pregi,pero' dovrebbero dare almeno quello che scrivono

Stayed 2 nights in Feb 2025

10/10 Excellent

Abril

Nov 18, 2024

Liked: Cleanliness, room comfort, communication

Très bien

L’appartement est super ! Assez typique de Séville. Le staff est super agréable et très à l’écoute au cas de soucis. Rien à dire mon séjour était super

Stayed 2 nights in Nov 2024

4/10 Poor

Brianna

Nov 17, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Property is in a beautiful, lively location. Bring ear plugs if you’re a light sleeper - we stayed in the apartment with windows that open to the alley entrance. It was so loud each time someone entered the shared common area, there is no sound proofing and the door slams at all hours of the night and morning. Walls are paper thin, we could clearly hear our neighbors next door singing until 2am. The smell of the apartment and common area is almost unbearable, we are thankful we only had to stay one night - it’s smells strongly of mold/mildew or sewage. We had check out at 11am and needed to store our bags until we left at 12pm - they charged us $20 for one hour of storage. Overall, would NOT book this stay again when visiting Seville.

Stayed 1 night in Nov 2024

6/10 Okay

gonzalo o

Oct 28, 2024

Liked: Cleanliness, room comfort, communication

We got a street room next to the entrance door to get into the apartment complex. It could not have been any noisier! Slamming of the door and people shouting all night! Service was good but would not recommend that Elvira room to ANYONE!

Stayed 3 nights in Oct 2024

10/10 Excellent

Alfredo

Oct 26, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

È stata esattamente come le aspettative delle foto...

Stayed 1 night in Oct 2024

Apartamentos Suites Santa Cruz

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