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HeartSong Lodge & Resort

3.5 star property
Hotel connected to the convention center in Pigeon Forge with free parking

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Photo gallery for HeartSong Lodge & Resort

Lobby sitting area
Lobby sitting area
Lobby sitting area
Indoor pool, seasonal outdoor pool, sun loungers, lifeguards on site
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for THEMED FAMILY SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Day bed
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Sleeper Sofa

1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony Hearing Accessible

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Murphy

1 bedroom, in-room safe, desk, laptop workspace

KING - Murphy

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds Dormer

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds Dormer

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Day bed
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for JUNIOR SUITE - Inside corner

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Inside corner

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
Cable channels
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Accessible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Accessible

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two QUEEN Beds with Balcony Hearing Accesible

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony Hearing Accesible

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for KING - Dormer

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
Cable channels
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for Two QUEEN Beds with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Two QUEEN Beds with Balcony

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE

FAMILY SUITE | 1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
Cable channels
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy Hearing Impaired

1 bedroom, in-room safe, desk, laptop workspace

King Murphy Hearing Impaired

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Sleeper Sofa w/Balcony

KING - Sleeper Sofa w/Balcony | 1 bedroom, in-room safe, desk, laptop workspace

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for JUNIOR SUITE - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer Accessible

Highlights

Air conditioning
Heating
Smart TV
Day bed
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Two Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Two Queen Beds

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for KING - Dormer Accessible

1 bedroom, in-room safe, desk, laptop workspace

KING - Dormer Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Day bed
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King Sleeper Sofa with Wet Bar

1 bedroom, in-room safe, desk, laptop workspace

King Sleeper Sofa with Wet Bar

Highlights

Air conditioning
Heating
Free cribs/infant beds
Smart TV
Sofa bed - queen
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for THEMED FAMILY SUITE with Balcony

1 bedroom, in-room safe, desk, laptop workspace

THEMED FAMILY SUITE with Balcony

Highlights

Balcony
Air conditioning
Heating
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

1 bedroom, in-room safe, desk, laptop workspace

JUNIOR SUITE - Dormer

Highlights

Air conditioning
Heating
Smart TV
Day bed
Separate bedroom
Private bathroom
Hair dryer
Local meal delivery service
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for King Murphy with/Balcony

1 bedroom, in-room safe, desk, laptop workspace

King Murphy with/Balcony

Highlights

Balcony
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

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About the neighborhood

Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863

What's nearby

  • Dollywood's Splash Country - 14 min walk - 0.8 miles
  • Dollywood - 6 min drive - 1.7 miles
  • LeConte Center at Pigeon Forge - 7 min drive - 3.6 miles
  • Island at Pigeon Forge - 8 min drive - 4.2 miles
  • Titanic Museum - 10 min drive - 4.0 miles

Getting around

  • McGhee Tyson Airport (TYS) - 66 min drive

Restaurants

  • ‪Spotlight Bakery - ‬11 min drive
  • ‪The Old Mill Restaurant - ‬7 min drive
  • ‪Downtown Flavortown - ‬10 min drive
  • ‪The Grist Mill Cinnamon Bread - ‬9 min drive
  • ‪Aunt Granny's - ‬10 min drive

About this property

HeartSong Lodge & Resort

Hotel near Dollywood's Splash Country
Located close to Dollywood and LeConte Center at Pigeon Forge, HeartSong Lodge & Resort provides a poolside bar, shopping on site, and a firepit. For some rest and relaxation, visit the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and a lifeguard on site
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), local meal delivery service, and a porter/bellhop
  • ATM/banking services, a water dispenser, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 302 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • 50-inch Smart TVs with premium channels
  • Free tea bags/instant coffee, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 40 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September

Property is also known as

HeartSong Lodge Resort
HeartSong Lodge & Resort Hotel
HeartSong Lodge & Resort Pigeon Forge
HeartSong Lodge & Resort Hotel Pigeon Forge

Frequently asked questions

Does HeartSong Lodge & Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is HeartSong Lodge & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at HeartSong Lodge & Resort?

Self parking is free at this property.

What time is check-in at HeartSong Lodge & Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HeartSong Lodge & Resort?

Check-out is at 11:00 AM.

Where is HeartSong Lodge & Resort located?

Situated in Pigeon Forge, this hotel is 1.1 mi (1.8 km) from Dollywood's Splash Country and 2.8 mi (4.5 km) from Dollywood. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 mi (10 km).

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HeartSong Lodge & Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 202 out of 224 reviews
Rating 8 - Good. 16 out of 224 reviews
Rating 6 - Okay. 3 out of 224 reviews
Rating 4 - Poor. 1 out of 224 reviews
Rating 2 - Terrible. 2 out of 224 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leisa

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities and friendly staff! Would definitely stay there again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic place to stay and feel at home
Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Channel

Beautiful property, clean, and great customer service.
Stayed 2 nights in May 2025

10/10 Excellent

Brigette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if you're going to Dollywood and doing other tourist activities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Amenities
Great staff and beautiful accommodations! My child loved the bunk room!
Stayed 2 nights in May 2025

10/10 Excellent

Rebecca Paulk

Liked: Amenities, property conditions & facilities
The property was beautiful. Wonderful pool and outdoor area, spacious lodge lounge, beautiful decor, helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outstanding , staff great and really catered to your needs
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 2 nights in May 2025

10/10 Excellent

Merri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, staff is welcoming. It was very clean and cozy. Had many activities to keep us busy
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great amenities!
Stayed 1 night in Mar 2025

10/10 Excellent

Wendy Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 1 night in May 2025

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a nice spot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant Hotel, Loved the stay great for kids, the free trolleys to the park and the Dreamore Hotel and recieved free Quick Passes for Dollywood when you bought the Tickets. Loved it.
Stayed 2 nights in May 2025

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked it it is easier to get to the park
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay for our conference.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhonda

Loved the room and the whole resort. Love Dollywood
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was above and beyond courteous. The facility is clean and well managed. Will definitely stay again! Thank y'all!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at heartsong more than dream more; both resorts are excellent in their own ways though. Thank you for making our stay most comfortable while away from home!! 💕
Stayed 2 nights in Mar 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Heartsong resort several times, I keep coming back for the positive experiences I always have when I stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Tunya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this property! I can’t wait to bring my family back!
Stayed 1 night in Mar 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay here! Trip was to take our granddaughter to Dollywood. She loved the bunk beds that gave her her own little area! Very clean, beautiful decor, staff was excellent and trolly to Dollywood was included! Would highly recommend this Hotel!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and such friendly staff. The restaurant was delicious and we loved the grounds.
Stayed 1 night in Jan 2025