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HeartSong Lodge & Resort

Property class: 4

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Photo gallery for HeartSong Lodge & Resort

A resort with a large pool area, multiple buildings, and surrounding forested landscape. - HeartSong Lodge & Resort (Pigeon Forge)
A resort with multiple buildings, a large central pool, and outdoor seating areas. - HeartSong Lodge & Resort (Pigeon Forge)
A fire pit surrounded by Adirondack chairs in front of a building with a stone facade and large windows. - HeartSong Lodge & Resort (Pigeon Forge)
A spacious lobby with a high ceiling, large windows, and a central seating area with sofas and chairs. - HeartSong Lodge & Resort (Pigeon Forge)
A spacious lobby with large windows, wooden beams, and a variety of seating arrangements. - HeartSong Lodge & Resort (Pigeon Forge)
Located close to Dollywood's Splash Country and Dollywood, HeartSong Lodge & Resort provides a poolside bar, shopping on site, and a firepit. For some rest and relaxation, visit the hot tub. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a playground.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for KING - Sleeper Sofa

A hotel room with a large bed, a desk with a chair, a television, and a painting on the wall.

KING - Sleeper Sofa

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Sleeper Sofa w/Balcony

A hotel room with a large bed, a desk, and a painting of a mountain landscape.

KING - Sleeper Sofa w/Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for KING - Dormer

A hotel room with a large bed, a desk with a chair, a small table, and a painting on the wall.

KING - Dormer

9.8 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for KING - Murphy

A hotel room with a large bed, a desk with a chair, a television, and a painting on the wall.

KING - Murphy

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for King Murphy with/Balcony

A hotel room with a bed, a sofa, a desk, and a TV.

King Murphy with/Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Two Queen Beds

A hotel room with two beds, a desk, a TV, and a large painting of a waterfall.

Two Queen Beds

9.8 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two QUEEN Beds with Balcony

A hotel room with two beds, a desk with a coffee machine, a painting, and a door leading to another room.

Two QUEEN Beds with Balcony

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE with Balcony

A hotel room with a large bed, a desk with a chair, a painting on the wall, and a window with curtains.

FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE

A bunk bed with a patterned mattress, a small shelf, and a framed sign on the wall.

FAMILY SUITE

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for FAMILY SUITE with Balcony Hearing Accesible

A hotel room with a large bed, a desk with a chair, a painting on the wall, and a window with curtains.

FAMILY SUITE with Balcony Hearing Accesible

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony

A hotel room with a bed, a desk, a chair, a painting on the wall, and a small cabinet.

THEMED FAMILY SUITE with Balcony

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE with Balcony Hearing Accessible

A hotel room with a large bed, a night sky mural on the ceiling, a wooden headboard, and a view into the hallway.

THEMED FAMILY SUITE with Balcony Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for THEMED FAMILY SUITE - Dormer

A hotel room with a large bed, a night sky mural on the ceiling, a wooden headboard, and a view into the hallway.

THEMED FAMILY SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Inside corner

A modern hotel room with a large bed, a seating area with a sofa and armchairs, a wooden floor, and a large painting on the wall.

JUNIOR SUITE - Inside corner

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer Accessible

A hotel room with a large bed, a sofa, a desk, and a refrigerator.

JUNIOR SUITE - Dormer Accessible

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for JUNIOR SUITE - Dormer

A hotel room with a large bed, a sofa, a desk, and a refrigerator.

JUNIOR SUITE - Dormer

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds Dormer

A hotel room with two beds, a desk, a TV, and a large painting of a waterfall.

Two Queen Beds Dormer

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Murphy Hearing Impaired

A hotel room with a large bed, a desk with a chair, a television, and a painting on the wall.

King Murphy Hearing Impaired

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for KING - Dormer Accessible

A hotel room with a large bed, a desk with a chair, a small table, and a painting on the wall.

KING - Dormer Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Trundle Bed

View all photos for King with Wet Bar

A hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

King with Wet Bar

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

DOUBLE Accessible KING SIZE BED

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

About the neighborhood

Located in Pigeon Forge, HeartSong Lodge & Resort is near theme parks and in the mountains. Dolly Parton's Stampede Dinner Attraction and Titanic Museum are cultural highlights, and some of the area's popular attractions include Dollywood's Splash Country and Dollywood. Traveling with kids? Don't miss Wilderness at the Smokies and Ripley's Aquarium of the Smokies. Visit our Pigeon Forge travel guide
Map
1210 Dollywood Resorts Blvd, Pigeon Forge, TN, 37863

What's nearby

  • A house illuminated with green lights, surrounded by water and reflections.
    Dollywood's Splash Country
    4 min drive - 1.3 miles
  • The LeConte Center building with a green roof and a sign indicating it is the Department of Tourism at Pigeon Forge.
    LeConte Center at Pigeon Forge
    6 min drive - 3.4 miles
  • A Ferris wheel, a water fountain, and a building with a sign that reads "Ole Smoky Moonshine".
    Island at Pigeon Forge
    8 min drive - 3.6 miles
  • A grand wooden staircase with ornate railings and a large clock at the center.
    Titanic Museum
    10 min drive - 6.3 miles
  • Goldrush Stables
    4 min drive - 1.3 miles

Getting around

  • McGhee Tyson Airport (TYS)
    66 min drive

Restaurants

  • Old Mill Restaurant
    6 min drive
  • The Grist Mill Cinnamon Bread
    9 min drive
  • Old Forge Distillery Moonshine
    5 min drive
  • Aunt Granny's
    8 min drive
  • CiCi's Pizza
    6 min drive

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9.6 out of 10, Exceptional, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.99 to 39.99 for adults and USD 14.99 to 29.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Splash pad
  • TV in common areas

Family friendly

  • Children's club (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in public areas
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24.99 to 39.99 for adults, and USD 14.99 to 29.99 for children
  • Valet parking fee: USD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from April to September

Frequently asked questions

Does HeartSong Lodge & Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is HeartSong Lodge & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at HeartSong Lodge & Resort?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at HeartSong Lodge & Resort?

Check-out is at 11:00 AM.

Where is HeartSong Lodge & Resort located?

This family-friendly Pigeon Forge hotel is located in a national park, within 3 mi (5 km) of Dollywood's Splash Country, Dollywood and Island at Pigeon Forge. Dolly Parton's Stampede Dinner Attraction and LeConte Center at Pigeon Forge are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HeartSong Lodge & Resort Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 392 out of 457 reviews
Rating 8 - Good. 40 out of 457 reviews
Rating 6 - Okay. 16 out of 457 reviews
Rating 4 - Poor. 3 out of 457 reviews
Rating 2 - Terrible. 6 out of 457 reviews

Reviews

Verified review

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the Smokey Mountains
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and shuttle to Dollywood was very convenient.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean and amenities were excellent!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

CYNTHIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heart Song was the most amazing property we have had the privilege of staying at in all our travels. Went to pay tribute to the great Dolly & was absolutely in awe of the Heart Song. Hope to return some day
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property- service, cleanliness, staff, all of the different sitting areas. It was warm and cozy! We will be back!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Bertha Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't miss out on this amazing and cozy GEM nestled in Pigeon Forge, TN. The rooms are impeccably clean, the beds are like clouds, and the cinnamon bread french toast seems to to melt in your mouth. Trust me, you and your family won't regret it.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really impressed with this hotel. It was very clean even with the large number of families and small children. The pool always had two life guards, a shelf of life jackets and nightly activities. The trolley to the park was covenient to go back and forth with the weather and all the staff was really helpful. It was a great stay during our family trip.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean resort with great amenities. Good for families. The breakfast buffet wasn’t worth it imo. Loved the frequent shuttle service to Dollywood. It was very convenient. Overall loved the secluded mountain resort feel. If you want to head out to go somewhere else to eat it’s about a 10 minute drive . Would love to come back.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. Beautiful, clean, good food and really enjoyed the Dollywood perks.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Wofford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, beds were comfortable. I wish there were dressers in our room but we made do. The indoor pool staff were rude to my husband and daughter which I did not appreciate. All other staff were wonderful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were very thoughtful for families. I have never stayed at a hotel where the common areas were so utilized.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time spent at this beautiful resort! It is comfortable, welcoming and so well maintained. The staff is friendly and helpful in every area and we thoroughly enjoyed our time there. Bonus if going to Dollywood Park, use the shuttle! So convenient to not have to use your own vehicle and be dropped off right up front. Plus our driver was a delight to visit with 😊 Would absolutely return for another visit and would recommend 10/10!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Marcus

Liked: Staff & service, amenities, property conditions & facilities
Wonderful stay at Heartsong! Appreciated the daily room upkeep, friendly staff, daily entertainment and food service choices.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean inside and out. The room smelled fresh and clean and there was a sound machine playing relaxing jungle birds. The grounds were immaculately landscaped. The breakfast was fantastic.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The hotel was spotless, the staff amazing, the food, pool, live music were wonderful. We can’t wait to return!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, wonderful, outdoor area was lovely with the pool and fire pits and musicians. Wish we stayed longer
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Pany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff are very friendly
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great atmosphere and good food!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Locksanah

Liked: Cleanliness, staff & service, amenities
It felt like a luxury hotel with the charm of rustic lodge. Rooms were very clean with great amenities!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Samrat

Had a wonderful stay, clean room, helpful staff.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful visit! Staff were great and property was amazing
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Such a great place to stay with kids!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff was excellent
Stayed 4 nights in Dec 2025