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Sutra Beach Resort

Property class: 3.5

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Photo gallery for Sutra Beach Resort

A thatched-roof structure with a pool, likely a resort or hotel, with a view of the ocean at dusk. - Sutra Beach Resort (Setiu)
A view from a room with a large window overlooking a wooden deck and a beach. - Sutra Beach Resort (Setiu)
A traditional building with a tiled roof and a covered walkway. - Sutra Beach Resort (Setiu)
An outdoor dining area with tables and chairs, palm trees, and a covered seating area. - Sutra Beach Resort (Setiu)
A beach with clear turquoise water, sandy shore, and rocky outcrops. - Sutra Beach Resort (Setiu)
Located close to Sutra Beach and Merang Jetty, Sutra Beach Resort provides a terrace, a garden, and dry cleaning/laundry services. The on-site restaurant, Merang Restaurant, features international cuisine. Guests can connect to free WiFi in public areas.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Twin Room

A hotel room with a bed, a desk with a television, a window with curtains, and a small kitchenette area.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

A hotel room with two single beds, a wooden floor, a desk with a lamp, and a view of the outdoors through a sliding door.

Deluxe Twin Room, Sea View

  • Sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Garden View

A hotel room with two beds, a wooden headboard, a bedside table with a lamp, and a window with curtains.

Deluxe Twin Room with Garden View

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden headboard, a small desk with a telephone, and a window with curtains.

Standard Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

A hotel room with two beds, a desk with a lamp, a coffee maker, and framed pictures on the walls.

Deluxe Twin Room, Sea View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with Garden View

A hotel room with a large bed, a bedside table, a window with curtains, and a wooden floor.

Deluxe Twin Room with Garden View

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Setiu, Sutra Beach Resort is in the suburbs and on the beach. The area's natural beauty can be seen at Sutra Beach and Pagar Besi Beach. Merang Jetty and Institut Teknologi Petroleum are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as snorkeling. Visit our Rhu Tapai travel guide
Map
Kampung Rhu Tapai, Setiu, Terengganu, 21010

What's nearby

  • A modern building with three tall towers and a bridge in the foreground.
    Kuala Terengganu Drawbridge
    37 min drive - 21.3 miles
  • A display of colorful fabrics with floral patterns.
    Pasar Payang
    40 min drive - 22.5 miles
  • Sutra Beach
    10 min walk - 0.6 miles
  • Batu Rakit Mosque
    14 min drive - 7.8 miles
  • University of Malaysia Terengganu
    21 min drive - 11.7 miles

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood)
    30 min drive

Restaurants

  • Keropok Mengabang Tapah
    3 min drive
  • Keropok Lekor Bayu
    2 min drive
  • Keropok Lekor Wawa Merang
    2 min drive
  • Restoran Desa
    3 min drive
  • Huge Crab Seafood Restaurant
    5 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily breakfast available for a fee
  • A restaurant

Restaurants on site

  • Merang Restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Sutra Beach Resort have a pool?

Yes, this property has an outdoor pool.

Is Sutra Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sutra Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sutra Beach Resort?

Check-out is at noon.

Where is Sutra Beach Resort located?

This Setiu hotel is on the beach, 0.5 mi (0.8 km) from Sutra Beach, and within 6 mi (10 km) of Merang Jetty and Institut Teknologi Petroleum. Pagar Besi Beach and Batu Rakit Mosque are also within 9 mi (15 km).

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Reviews

Sutra Beach Resort Reviews

6.8

6.2

Cleanliness

6.2

Location

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 34 out of 263 reviews
Rating 8 - Good. 101 out of 263 reviews
Rating 6 - Okay. 76 out of 263 reviews
Rating 4 - Poor. 31 out of 263 reviews
Rating 2 - Terrible. 21 out of 263 reviews

Reviews

Verified review

10/10 Excellent

daljit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect.but bathroom very old.swimming pool great.personel great.breakfast great.nothing bad.thanks
Stayed 3 nights in Mar 2024
Verified review

4/10 Poor

Muhammad Afandi

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel room furniture is old and sad state. The bed should be changed to high quality mattress. The hotel has a bit of traditional vibe. They have hot shower too. The room furniture and breakfast options are huge disappointment. I hope the hotel management can invest more to improve the quality.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Hafizul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beat..need repeat again
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

MOHD HAFIZU BIN MOHD

Disliked: Cleanliness
The view...
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Mathilde

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Un complexe au grand potentiel mais très décevant et vétuste, souffrant d'un manque d'entretien criant. Chambres & Confort : Vétustes, salle de bain à rénover d'urgence. Insonorisation catastrophique (bruit et cris dès 5h30). Wi-Fi quasi inexistant et télévision défaillante. Restauration : Repas à éviter (riz froid, viande élastique) et peu d'offres aux alentours. Petit-déjeuner axé sur le frit/riz, très peu de choix occidentaux ou sains (hormis œufs, pastèque et salade). Excellent jus de pastèque cependant. Équipements : Horaires de piscine (8h-12h / 15h-19h). Mer non bleue et plastique sur la plage. Services & Tarifs (surfacturés par l'hôtel) : Taxis : 20 MYR avec l'hôtel contre ~10 MYR via Grab (garder le contact du taxi aéroport si Grab est difficile). Pressing : Abusif (>20 MYR par robe). Préférer la laverie à 10 min en voiture. Excursions : 300 MYR via l'hôtel contre 240 MYR pour 2 personnes directement au port. Point positif : Personnel très gentil et accueillant
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

mehmet

Liked: Cleanliness, staff & service
J'ai aimé l'emplacement avec vue sur la mer et sur une belle piscine. Personnel très agreable. Les chambres méritent un rafraîchissement.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Murad

Liked: Staff & service, amenities
.
Stayed 1 night in Feb 2023
Verified review

6/10 Okay

Akmal Farhan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Errrrrr

A bit old condition.. found cockroaches inside bathroom! Not well maintained resort.. Did try their buffet Ramadhan.. value for money.. 👍
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Izham

Look very old and not clean properly
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Location very poor , room was not clean with hair , dirty and toe nails clippings on chair and floor . Room needed work , old . Buildings looked in need of repair . Pool and beach photos on hotels.com .Nothing like the real thing .No seating , umbrellas pool needed a clean . Beach was littered with rubbish. No outside eateries, No alcohol on site . Food average ,soft drinks warm , fridge lock up . Very poor stay , Not a Resort ! We booked for 5 nights only stayed 1 . Very
Stayed 5 nights in Feb 2020
Verified review

4/10 Poor

MsB

Disliked: Cleanliness, property conditions & facilities
Very much in need for refurbishing. Not worth the price.The curtain is very dirty, cobwebs everywhere. Breakfast was just ok. Not much variety.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Wan

Liked: Staff & service, amenities, property conditions & facilities
Toilet need to be improved. A bit dated. In one of my room, the basin is clogged.
Stayed 2 nights in Jan 2020
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The property requires some refurbishment & upgrading. The beach is good & clean.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The beach was great and love tye food
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Pemandangannya cantik belatarbelakangkan lautan yang luas mata memandang dengan deruan ombak yang kuat.Swimming pool yang luas sesuai untuk mandi-manda.Firstime masuk bilik ada lipas memang dah standby fumakilla,Lantai dan cadar katil yang berpasir seolah tidak dibersihkan.Channel tv yang teruk sekejap ada sekejap tiada seolah-olah dikontrol siarannya.Breakfast juga kurang sedap dan tidak pelbagai hilang selera hendak makan.datang dari jauh ingatkan hendak makan nasi kerabu @ nasi minyak terengganu tapi dihidang menu yang sama dengan hotel sebelum ini dekat KT.Apapun selama 3 hari 2 malam di hotel yang berbeza merupakan percutian yang indah bagi kami,kerana KT merupakan bandar yang tenang jauh dari kesesakan jimat masa untuk pergi ke sesuatu tempat.Disamping itu,pantai yang menarik untuk dilawati menggamit keinginan untuk datang lagi.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is really suitable for those who wanted to spend time at hotel with family and those who love beach so much. this place is suitable for those who would like to organize family day. it is an old hotel but has good maintanence for the room except the toilets are a bit old school. some of the rooms that we booked also had problems with their flush. But they manage to overcome the problems right after we called them. i booked 10 hotels room online for my family day group. everyone was satisfy with the room except for bathrooms for some of them. the room is quite spacious and my expectation was wrong when i entered the room. it was clean n well maintain for an old hotel. but like i said they give fast respond to our complaints. the breakfast was quite good and they have lots of foods. i would like to give extra credit for their pool. they have big and spacious pool for kids and adults. we bought a unicorn float, and variety of floats to play with the kids at the pool. it was superbly fun and everyone enjoy our 2 days 1 night stay.. what made it more fun is that uu can see the beach directly from the poolside. the beach is only 200m away and u can feel the breeze while chilling at the pool. we didnt spend time going out from the hotel since we enjoyed our short stay. we went to one of the restaurant nearby. The restaurant is D'perahu(masakan panas/seafood) like 5 mins away. they serve good food and gave us discounts since we add on more sets for our group..
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Nik Marini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pantai yang cantik dan damai.

Permandangan pantai yang sangat cantik dengan kawasan pantai yang bersih. Kolam yang sangat luas sesuai untuk semua. Sarapan pagi yang ok. Cuma sudah tiba masa untuk upgradekan keadaan bilik-bilik yang kelihatan sudah lama. Bilik bersih tapi perlu diberi sentuhan baru.
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good and comfortable
Stayed 4 nights in Nov 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness
Staff should be more friendly
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Hasman

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is deterioting and require urgent refurbishment and upgrading. The actual does not same as the photos on Expedia page. The landscape is bad, the room is dusty (bad experience for my son which allergic to dust). some furnitures and fitting were not available as in the photos (probably it was not replaced when it was damaged). The beach is good, ala carte food is good.. love the chicken wing and tomyam.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
toilet very bad service..
Stayed 1 night in Sep 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The only advantage is the view,other is old school,toilet and sink looks old and not very clean,old tv remote cannot be used,comforter also old,aircond leaking,not worth with the price
Stayed 1 night in Sep 2019