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Universal Hotel Romantica

Property class: 4

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Photo gallery for Universal Hotel Romantica

A poolside area with lounge chairs and umbrellas, overlooking a pool and the ocean. - Universal Hotel Romantica (Ses Salines)
A buffet with various food items and a toaster. - Universal Hotel Romantica (Ses Salines)
A sunlit outdoor seating area with wicker furniture and a view of the ocean. - Universal Hotel Romantica (Ses Salines)
A bar area with a view of the beach, bar stools, hanging wine glasses, and a bartender. - Universal Hotel Romantica (Ses Salines)
A hotel with a rooftop pool, multiple balconies, and a view of the sea. - Universal Hotel Romantica (Ses Salines)
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Universal Hotel Romantica. Active travelers can enjoy amenities like basketball and cycling at this hotel. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Double Room, Balcony

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, Balcony (2 adults and 1 child)

A hotel room with a bed, a desk, a chair, a TV, and a balcony with curtains.

Standard Double Room, Balcony (2 adults and 1 child)

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Sea View

A hotel room with a balcony, a bed with white linens, and a view of the sea and buildings.

Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Balcony, Sea View

A hotel room with a balcony, a bed, a sofa, a desk, and a chair.

Family Room, Balcony, Sea View

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony, Sea View (2 adults and 1 child)

A hotel room with a balcony, a bed with white linens, and a view of the sea and buildings.

Standard Double Room, Balcony, Sea View (2 adults and 1 child)

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, Sea View (High Floor)

A hotel room with a balcony, a bed with white linens, and a view of the sea and buildings.

Double Room, Balcony, Sea View (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room, Balcony

A hotel room with a large bed, a sofa, a nightstand, and a view of the outdoors.

Family Room, Balcony

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Suite, Balcony, Sea View (2 Adults + 1 Child)

A balcony with a table and chairs, a lounge chair, and a view of the sea.

Standard Suite, Balcony, Sea View (2 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Suite, Balcony, Sea View

A balcony with a table and chairs, a lounge chair, and a view of the sea.

Standard Suite, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Suite, Balcony, Sea View (3 Adults + 1 Child)

A balcony with a table and chairs, a lounge chair, and a view of the sea.

Standard Suite, Balcony, Sea View (3 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

DOUBLE TWO BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE WITH BALCONY

  • Sleeps 4
  • Free WiFi

DOUBLE SEA VIEW WITH BALCONY

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Ses Salines, Universal Hotel Romantica is on the waterfront. The area's natural beauty can be seen at Caló des Moro Beach and Cala Llombards Beach. Traveling with kids? Consider Centro de Visitantes del Parque Nacional de Cabrera and Botanicactus. Discover the area's water adventures with windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Visit our Colonia Sant Jordi travel guide
Map
Carrer Caravel la, 4, Colonia de Sant Jordi, Ses Salines, Mallorca, 7638

What's nearby

  • A coastal landscape with clear turquoise waters, rocky formations, and a distant boat on the horizon.
    Es Trenc Beach
    16 min drive - 5.5 miles
  • Bassa Cabots
    3 min walk - 0.2 miles
  • Platja d'es Coto
    3 min walk - 0.2 miles
  • Centro de Visitantes Ses Salines
    19 min walk - 1.0 mile
  • Centro de Visitantes del Parque Nacional de Cabrera
    19 min walk - 1.0 mile

Getting around

  • Palma de Mallorca Airport (PMI)
    49 min drive

Restaurants

  • Tambucho
    18 min walk
  • Bar Esperanza
    21 min drive
  • Auba Café
    17 min walk
  • Port Blau
    17 min walk
  • Hotel Lemar
    17 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 28.20 per person (roundtrip)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Universal Hotel Romantica have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Universal Hotel Romantica pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Universal Hotel Romantica?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Universal Hotel Romantica?

Check-out is at noon.

Does Universal Hotel Romantica provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 28.20 per person applies.

Are there all-inclusive benefits at Universal Hotel Romantica?

Some rate plans available at this hotel are all-inclusive.

Where is Universal Hotel Romantica located?

This family-friendly Ses Salines hotel is located on the boardwalk/promenade, within a 10-minute walk of Bassa Cabots, Platja d'es Coto, and Playa D'es Moli de S'Estany. Centro de Visitantes del Parque Nacional de Cabrera and Playa d'es Port are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Universal Hotel Romantica Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 92 out of 290 reviews
Rating 8 - Good. 122 out of 290 reviews
Rating 6 - Okay. 57 out of 290 reviews
Rating 4 - Poor. 14 out of 290 reviews
Rating 2 - Terrible. 5 out of 290 reviews

Reviews

Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice straff both in the hotell and restaurant. Magic seaview!
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Lina

Liked: Staff & service, property conditions & facilities
Internet wasn’t great, didn’t work all the time. staff was very friendly and kind. Hotel smelled like sewage the second day, even in the rooms which was unfortunate, there is also no parking, you have to find parking on the street which can be quite difficult when you have a rental car. Would I go back I would say no, was it terrible no, but not what I expected when I booked it.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
The view from the sea view rooms were great, friendly staff. Restaurant staff were very slow to clear tables.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execllent

Amazing people. Very good service- all good!
Stayed 14 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Ses Salines

Enjoyable stay. The weather was wonderful. The staff was very friendly and accommodating. The restaurant meals were delicious with plenty of choices. The room was nice and clean (w/balcony, nice!) Not far from Saint Jordi, good walk on the boardwalk. Beaches abound!
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

paolo

Liked: Cleanliness, amenities
The place in close to very nice beaches and to a calm small nice village. The hotel is clean and the food is good. The hotel is just a little bit updated but I can see they are renewing some parts. The employees are very professional and nice with the customers. It absolutely worths the money
Stayed 8 nights in Aug 2023
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beautiful town and area, awful service and hotel

Clean hotel in lovely location and view of the sea. Shame it was such an outdated and unkept hotel including rooms and lift. Bathroom was very marked up. No fan to extract the steam from it. Way too hot in the evening as the air con stopped working. Cleaners disturbed us and woke us up early both mornings for room service,despite the sign up the second time, and despite asking the second cleaner who'd knocked 30 minutes later to come back that afternoon in spanish she ignored us and proceeded to walk into our room while we're both in bed undressed, very inappropriate and then left our door open when she left. Could hear everything from other rooms at night including going to the toilet and no noise cancellation. Cleaners also dragged furniture round at 8am in the morning while cleaning making lots of noise. When we told reception about this she just said she understood and moved on without apology or any customer service. Pool is too busy to get a sunbed plus you have to pay to hire them and the towels (both pay a fee and provide a deposit on top which makes no sense). There were a lot of nicer hotels in the area so Id stay elsewhere unless youre looking for outdated, to not sleep and to experience rude cleaners and staff. Also 1 single beds provided with no double despite booking a double. Breakfast was ok.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay once again here
Stayed 12 nights in May 2026
Verified review

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Chee

Liked: Cleanliness
The room was extremely hot. It was heated to 28 degC with no ability to change the temperature as this was centrally controlled. The only way to cool the room was to open the doors but was warned of mosquitoes. With the door closed the room remains at 26-27 degC
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
I had a problem with the room I booked and after waiting 2hrs for a solution, they ugrated me to a suite with a sea view. Very happy with the room accommodation. I'm dissatisfied with the WiFi conditions. I had a business meeting I had to attend between 11.30-13.00 and checkout is at 12pm. I left the room on time but the WiFi cuts off the moment you're checking out. You had to pay to extend the checkout even if you want to just use their WiFi at the cafe
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Julie

Liked: Cleanliness
After spending 7 nights in Mallorca, staying at 4 different 4 star hotels all over the island, I am giving this honest review whilst comparing the standards of all 4 of the hotels that we stayed in. Unfortunately I have to rate this hotel at the bottom of that list of 4 for the following reasons. The first is the lack of parking. There is no car park and very limited street parking. We had to drive around the town twice before finally finding a space which was not even very close to the hotel. Next was reception. We were told on check-in that the sky bar was closed but we could go and take photos if we wanted. The sky bar was one of the main reasons I booked this hotel and so this news came as a massive disappointment. However, the information was misleading because it turned out it was open later that evening and the next evening. Also, we booked a Suite which had a coffee maker and we were provided with 2 coffee pods
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are inconsiderate. DO NOT GO HERE
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Poor WIFI in room. Excellent elsewhere.
Stayed 6 nights in May 2024
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Over looking the sea, nice and easy stroll to the beach. Room was simple, clean and comfortable. Food was good and varied Staff were excellent - especially reception staff Tessy and the gentleman from Argentina who studied in Germany. Fantastic customer service from both
Stayed 5 nights in May 2023
Verified review

8/10 Good

Phebean

All
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Alessandro

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The service is poor and slow. Would not recommend this hotel to anyone.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

charlotte

Liked: Staff & service
Disliked: Cleanliness, room comfort

sorry

We never really made it to like this hotel. I feel bad, because I know that all the staff did all they had, and the hotel is new or renovated, but so many people for such a small place, people putting their beach towel and no one is checking if its there the whole day without being used on the sunbed (towls that a 4 start hotel can't deposite you for free but you have to pay), then there is the pool, it was dirty and so warm and the color makes it probably look even more dirty, then you have to pay for the sunbeds at the ocean. always a huge line to wait with the elevator, waiting and waiting because only 2 of them. as I first said, I'm sorry because it is not a bad place, it just didnt work for us, too small and too many people.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

sophia

Disliked: Cleanliness, staff & service
Modern hotel with nice rooms but the pool was such a let down. Smaller than the pictures suggested and just not big enough for that many guests. Also not enough sunbeds. The cleaners also did not do much cleaning
Stayed 8 nights in Aug 2026
Verified review

10/10 Excellent

Medea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Zimmer, sehr nettes Personal, super Essen und Drinks. Einzig was wir bemängeln ist, dass es im All Inclusive Angebot zu wenig Snacks dabei hatte und die Liegen am Pool immer frühmorgens schon mit Tüchern belegt wurden, wir konnten nicht einmal am Pool liegen. Pro Zimmer sollten 2 reservierte Liegen zur Verfügung gestellt werden.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Marcel

Liked: Cleanliness
umgebung lässt zu wünschen übrig vielleicht wegen der jahreszeit
Stayed 10 nights in Apr 2026
Verified review

10/10 Excellent

Manar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hatte einen wirklich tollen Aufenthalt in diesem Hotel! Alles war sehr sauber und gepflegt, man hat sich sofort wohlgefühlt. Das Personal war freundlich und aufmerksam, und die Atmosphäre insgesamt einfach super angenehm. Mir hat es richtig gut gefallen, ich komme auf jeden Fall sehr gerne wieder!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Katja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer mit Meerblick sehr schön. Wer Ruhe sucht ist dort im Ort genau richtig.
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leckeres Frühstücksbuffet, sehr groß, Omelettbar mit Köchin. Getränke waren nicht so Lecker, Kaffeemaschine mit Instant Kaffee und Milchpulver, Säfte schmecken sehr künstlich
Stayed 7 nights in Mar 2026