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Universal Hotel Romantica

4.0 star property
Family-friendly hotel with 2 outdoor pools and a 24-hour front desk

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Photo gallery for Universal Hotel Romantica

Beach nearby, sun loungers, beach towels
Desk, free cribs/infant beds, free WiFi, bed sheets
Rooftop terrace
Standard Suite, Sea View | Living area | Flat-screen TV
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room Sea View High Floor

Desk, free cribs/infant beds, free WiFi, bed sheets

Double Room Sea View High Floor

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, Sea View

Standard Suite, Sea View | Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Suite, Sea View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • Sea view
  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Desk, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Espresso maker
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Balcony, Sea view

Family Room, Balcony, Sea view | Desk, free cribs/infant beds, free WiFi, bed sheets

Family Room, Balcony, Sea view

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Espresso maker
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, Sea View (2 adults and 1 child)

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room, Sea View (2 adults and 1 child)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Espresso maker
  • Sea view
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double room, Balcony (2 Adults and 1 Child)

Desk, free cribs/infant beds, free WiFi, bed sheets

Standard Double room, Balcony (2 Adults and 1 Child)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Espresso maker
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Desk, free cribs/infant beds, free WiFi, bed sheets

Family Room

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Espresso maker
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Carrer Caravel la, 4, Colonia de Sant Jordi, Ses Salines, Mallorca, 7638

What's nearby

  • Centro de Visitantes Ses Salines - 17 min walk - 0.9 miles
  • Centro de Visitantes del Parque Nacional de Cabrera - 18 min walk - 1.0 mile
  • Es Carbo Beach - 8 min drive - 1.3 miles
  • Es Trenc Beach - 12 min drive - 4.8 miles
  • Cala Llombards Beach - 23 min drive - 10.6 miles

Getting around

  • Palma de Mallorca Airport (PMI) - 49 min drive

Restaurants

  • ‪Forn - ‬19 min drive
  • ‪Cafè & Sal - ‬3 min walk
  • ‪Strandkorb - ‬18 min walk
  • ‪Noray - ‬21 min drive
  • ‪Sa Fusteria - ‬10 min drive

About this property

Universal Hotel Romantica

Upscale family-friendly hotel near Es Trenc Beach
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Universal Hotel Romantica. Adventurous travelers may like the cycling and basketball at this hotel. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Bike rentals, an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • An elevator, multilingual staff, and smoke-free premises
  • A billiards/pool table, a banquet hall, and luggage storage
Room features
All 245 rooms include comforts such as furnished balconies and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, refrigerators, and free infant beds

All inclusive details

All-inclusive room rates at Universal Hotel Romantica are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 28.20 per person (roundtrip)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Romantica Ses Salines
Romantica Ses Salines
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica
Universal Romantica Ses Salines
Universal Romantica
Hotel Romantica
Universal Romantica
Universal Hotel Romantica Hotel
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica Hotel Ses Salines

Frequently asked questions

Does Universal Hotel Romantica have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Universal Hotel Romantica pet-friendly?

No, pets are not allowed at this property.

How much is parking at Universal Hotel Romantica?

There is free parking nearby.

What time is check-in at Universal Hotel Romantica?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Universal Hotel Romantica?

Check-out is at noon.

Does Universal Hotel Romantica provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 28.20 per person applies.

Are there all-inclusive benefits at Universal Hotel Romantica?

Some rate plans available at this hotel are all-inclusive.

Where is Universal Hotel Romantica located?

This family-friendly Ses Salines hotel is located on the boardwalk/promenade, within a 10-minute walk of Bassa Cabots, Platja d'es Coto, and Playa D'es Moli de S'Estany. Es Trenc Beach is 1.5 mi (2.3 km) away.

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Universal Hotel Romantica Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 66 out of 238 reviews
Rating 8 - Good. 107 out of 238 reviews
Rating 6 - Okay. 48 out of 238 reviews
Rating 4 - Poor. 14 out of 238 reviews
Rating 2 - Terrible. 3 out of 238 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Ses Salines

Enjoyable stay. The weather was wonderful. The staff was very friendly and accommodating. The restaurant meals were delicious with plenty of choices. The room was nice and clean (w/balcony, nice!) Not far from Saint Jordi, good walk on the boardwalk. Beaches abound!
Stayed 4 nights in Jun 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Poor WIFI in room. Excellent elsewhere.
Stayed 6 nights in May 2024

8/10 Good

paolo

Liked: Cleanliness, amenities
The place in close to very nice beaches and to a calm small nice village. The hotel is clean and the food is good. The hotel is just a little bit updated but I can see they are renewing some parts. The employees are very professional and nice with the customers. It absolutely worths the money
Stayed 8 nights in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Over looking the sea, nice and easy stroll to the beach. Room was simple, clean and comfortable. Food was good and varied Staff were excellent - especially reception staff Tessy and the gentleman from Argentina who studied in Germany. Fantastic customer service from both
Stayed 5 nights in May 2023

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
The service is poor and slow. Would not recommend this hotel to anyone.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beautiful town and area, awful service and hotel

Clean hotel in lovely location and view of the sea. Shame it was such an outdated and unkept hotel including rooms and lift. Bathroom was very marked up. No fan to extract the steam from it. Way too hot in the evening as the air con stopped working. Cleaners disturbed us and woke us up early both mornings for room service,despite the sign up the second time, and despite asking the second cleaner who'd knocked 30 minutes later to come back that afternoon in spanish she ignored us and proceeded to walk into our room while we're both in bed undressed, very inappropriate and then left our door open when she left. Could hear everything from other rooms at night including going to the toilet and no noise cancellation. Cleaners also dragged furniture round at 8am in the morning while cleaning making lots of noise. When we told reception about this she just said she understood and moved on without apology or any customer service. Pool is too busy to get a sunbed plus you have to pay to hire them and the towels (both pay a fee and provide a deposit on top which makes no sense). There were a lot of nicer hotels in the area so Id stay elsewhere unless youre looking for outdated, to not sleep and to experience rude cleaners and staff. Also 1 single beds provided with no double despite booking a double. Breakfast was ok.
Stayed 2 nights in Jun 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Umbau ist noch an vielen am Laufen und am Zustand der Böden z.b. zu sehen. Es fuhr auch nur ein Aufzug, dauert dann halt manchmal etwas länger. Die Mitarbeiter sind aber alle sehr freundlich und hilfsbereit und geben ihr bestes. Das Essen ist okay, für 4 Sterne allerdings relativ wenig Auswahl. Die Getränke schon ziemlich teuer. Der Speisesaal ziemlich klein. Die Zimmer haben mehr oder weniger alle Meerblick. Wir hatten eins Highfloor mit Meerblick gebucht, hatten aber eins an der Seite mit Blick auf die Wand des Nachbarhotels, erst beim Blick über die Balkonbrüstung sah man das Meer....was sozusagen für alle Zimmer zutrifft. Highfloor ist 4&5 Etage. Also da muss in der Kategorisierung nachgearbeitet werden, es gab viele Beschwerden an der Rezeption.
Stayed 4 nights in May 2025

8/10 Good

Robert

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Anja

Disliked: Cleanliness, staff & service, property conditions & facilities
Völlig aus der Zeit gefallen. Das Hotel ruft Preise auf, die in keinster Weise der Qualität der Zimmer, dem Pool oder der Anlage entsprechen. Es ist alles in die Jahre gekommen, rostet oder ist gar ganz kaputt. Es wird aber auch nicht repariert, sondern provisorisch irgendwie gerichtet. Sehr traurig. Die Kommunikation ist ein Graus und das liegt nicht an der Sprache, sondern an der fehlenden Kompetenz bzw. Einfühlungsvermögen gegenüber dem Gast.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, personale gentilissimo e solare..a 10 minuti a piedi da spiaggia stupenda. Mangiare ottimo ed abbondante. Camere pulite
Stayed 6 nights in Jul 2024

2/10 Terrible

beatriz

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible. Lo peor : el personal y la directora del hotel, con un servicio pésimo y poco cercano. Instalaciones antiguas con camas malas y suelo de moqueta de los 50’. No hay playa a pie de hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sirine

Stayed 3 nights in Jun 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom hotel

Stayed 2 nights in Jun 2024

10/10 Excellent

Bianca A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom, mas sem estacionamento

O hotel era realmente muito bom… quarto espaçoso, sacada no quarto com vista para o mar, café da manhã maravilhoso e um colchão extremamente confortável. Mas, embora estivesse descrito no site do hotéis.com que tem estacionamento disponível, isso não é verdade. Há um pequeno estacionamento no hotel que esteve sempre vazio e não era permitido colocar o carro ali. Tinha que deixar o carro na rua, e nem sempre foi fácil localizar vaga.
Stayed 3 nights in Jun 2024

8/10 Good

christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

agréable séjour

Hôtel situé à proximité de la plage. Chambre spacieuse et confortable avec produits de toilette. Bon rapport qualité prix Repas de qualité. 2 regrets : le prêt de serviette n'est pas gratuit (10 euros/semaine/personne en plus de la caution) et la demi pension qui ne comprend aucune boisson (eau et vins payants)
Stayed 8 nights in May 2024

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déception

Un hôtel bruyant, véritable usine à touristes, aucun charme et mauvais rapport qualité /prix.
Stayed 1 night in May 2024

8/10 Good

Andreas Markus

Liked: Cleanliness, staff & service
Insgesamt ein gutes Erlebnis mit hervorragendem Preis-Leistungsverhältnis. Das Personal war stets freundlich und hilfsbereit, super Entertainment am Abend. Speisen stets frisch aber nicht sonderlich abwechslungsreich. Anbindung an öffentliche Verkehrsmittel relativ schlecht, vor Reiseantritt unbedingt prüfen. Elektroladesäulen in der Umgebung unzureichend (eigentlich auf der ganzen Insel). Hotel hat keinen eigenen privaten Parkplatz, aber in der näheren Umgebung gibt es genug Parkmöglichkeiten.
Stayed 7 nights in May 2024

10/10 Excellent

Heinz Ulrich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel welches vor allem hinsichtlich des hervorragenden Frühstücks mit sehr großer Auswahl mehr als 3 Sterne verdient hat. Wir hatten ein sehr schönes Zimmer mit Meerblick und mussten für den täglichen Sonnenuntergang nur mal kurz ans Meer gehen. Da das Meer Ende April auch nicht mehr als 17 Grad hat, war der Pool auch noch zu kalt zum Baden. Der Pool ist mit der großen Anzahl von Liegen ausreichend, allerdings sollte man lieber zu Fuß zu einem der wunderschönen Strände gehen.
Stayed 6 nights in Apr 2024

2/10 Terrible

Will

Stayed 1 night in May 2024

10/10 Excellent

Ulrike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kurzurlaub für 3 Nächte. Es war ein Traum. Alle vor Ort mega freundlich und zuvorkommend, alles sauber, super leckeres Essen mit großer Auswahl… sehr zu empfehlen
Stayed 3 nights in Apr 2024

6/10 Okay

claudette

Stayed 1 night in Apr 2024