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Metzy Residence Hotel

4.0 star property
Hotel in Serrekunda with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Metzy Residence Hotel

Exterior
Front of property
Exterior
Restaurant
Lobby
The Metzy Residence Hotel blends upscale charm with modern convenience. Guests enjoy self-serve breakfast before heading to the outdoor pool or garden. High-speed WiFi keeps everyone connected, while dry cleaning and laundry services add convenience with attentive staff nearby.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

LCD TV

Deluxe Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
2 bedrooms
Blackout drapes/curtains
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 3 Bedrooms | Minibar, in-room safe, desk, laptop workspace

Deluxe Apartment, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
3 bedrooms
Blackout drapes/curtains
  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

About the neighborhood

Map
Kololi, Kotu, Serrekunda, Kanifing

What's nearby

  • Kololi Beach - 20 min walk - 1.1 miles
  • Sir Dawda Kairaba Jawara International Conference Center - 4 min drive - 2.2 miles
  • Bijilo Beach - 4 min drive - 2.0 miles
  • Bijilo Forest Park - 4 min drive - 2.4 miles
  • Senegambia Craft Market - 6 min drive - 2.2 miles

Getting around

  • Banjul (BJL-Banjul Intl.) - 31 min drive

Restaurants

  • ‪Mango Indian Global Kitchen, Bar and Restaurant - ‬3 min drive
  • ‪African Queen - ‬3 min drive
  • ‪Samba's Kitchen - ‬3 min walk
  • ‪3 Chicks & a grill - ‬3 min drive
  • ‪El Sol - ‬16 min walk

About this property

Metzy Residence Hotel

Upscale hotel
Free self-serve breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Metzy Residence Hotel. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), 3 meeting rooms, and luggage storage
  • Concierge services, smoke-free premises, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All 75 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Showers and free toiletries
  • LCD TVs with cable channels
  • Balconies, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (3,229 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 3 floors
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Metzy Residence Hotel Serrekunda
Metzy Residence Serrekunda
Metzy Residence Hotel Hotel
Metzy Residence Hotel Serrekunda
Metzy Residence Hotel Hotel Serrekunda

Frequently asked questions

Does Metzy Residence Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Metzy Residence Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Metzy Residence Hotel?

Self parking is free at this property.

What time is check-in at Metzy Residence Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Metzy Residence Hotel?

Check-out is at noon.

Does Metzy Residence Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Metzy Residence Hotel located?

Situated near the beach, this hotel is within 1 mi (2 km) of Tropic Shopping Centre, Kololi Beach, and Senegambia Beach. Senegambia Craft Market and Bijilo Beach are also within 2 mi (3 km).

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Metzy Residence Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 52 out of 119 reviews
Rating 8 - Good. 35 out of 119 reviews
Rating 6 - Okay. 23 out of 119 reviews
Rating 4 - Poor. 8 out of 119 reviews
Rating 2 - Terrible. 1 out of 119 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a very nice hotel clean and the people working there they are beautiful and friendly the service 100% and is not far from the beach i really enjoy my stay the staff are amazing they like my family big one love to Metzy Hotel staff i will be back again
Stayed 7 nights in Dec 2023

10/10 Excellent

Lamarana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is as good as we expected with have stayed at this hotel before it just needs a little up lift on the refurbishment

4/10 Poor

Binta

Disliked: Cleanliness, property conditions & facilities
Cleaners have alot of room for improvement

6/10 Okay

Princess

Liked: Staff & service
Pretty hotel the staff are excellent and welcoming.The hotel rooms can be better there are holes in walls need paint cold bathing water and the card you use to enter is the same card used to keep your lights on .Whrn you leave the room all electricity shuts off including the mini fridge so your items spoil whrn u get back.They don’t give wash cloths and expect u to bath with a full towel bring your own
Stayed 8 nights in Mar 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel for the money

My second stay at this hotel. Good value for money compared with other hotels in Gambia. Good facilities baring in mind that Gambia is a developing country. Staff happy to help with any issues. Breakfast reasonable but could be a bit more varied. Wifi - not good. The hotel has multiple routers but almost all were not working. Maybe 2 or 3 better ones would be better. When we complained they put a router outside the room again - but took it away the next day.
Stayed 15 nights in Apr 2023

6/10 Okay

Margery

On a whole the staff was welcoming, polite and very professional. Couldn't come to the reasoning for only 1 bottle of water in the room on arrival. Service was slightly slow when requested anything for the room. A few things that needed to be put right, No shower gel in the dispensers, Do not disturb or room cleaning required did not work. Flushing of the toilet jammed but I worked it out before I left so that it the water never kept running all the time in the system. All in all a pretty comfortable stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Gloria Jean

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. I safe an the staff made feel family member. Walking from beach and alway from party scenery. Perfect location.
Stayed 12 nights in Jun 2025

6/10 Okay

Charlotte

Liked: Staff & service
Disliked: Cleanliness

God service

Personalet på hotellet er fremragende!
Stayed 5 nights in Feb 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Very friendly staff. More general maintenance needed.
Stayed 15 nights in Dec 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr große und saubere Zimmer Sehr ruhig gelegen Gibt nichts negatives zu sagen
Stayed 3 nights in Jan 2025

6/10 Okay

Peter John

Liked: Cleanliness, staff & service, property conditions & facilities
Been before will return
Stayed 21 nights in Dec 2024

6/10 Okay

Michelle

Liked: Cleanliness
This is my second time staying at this resort and I feel that standards have dropped and repairs are not dealt with quickly and clients are being put in faulty rooms. I was moved twice before getting a decent room. I think next time I will choose a different resort.
Stayed 1 night in Dec 2024

10/10 Excellent

Eliyas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place to stay, magnificent staff,very clean definately recommend this hotel.
Stayed 10 nights in Dec 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget godt

Hele personalet er meget serviceminded. Rengøringen helt i top. Det eneste der mangler er en bar. Værelserne er store og rare at være i. Internettet kan være lidt langsomt. Alt i alt rigtigt godt hotel.
Stayed 7 nights in Dec 2024

8/10 Good

jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for two days only to experience the rooms at the hotel. I was placed in a room with no cleaning before arrival. No towels no toilet paper and a broken toilet seat. My plan was to stay 7 days but I changed my mind and went to another hotel. The front desk clerk girl acted like I was bother to her for asking of my demands for a clean room.
Stayed 1 night in Nov 2024

8/10 Good

Fatmata

Liked: Cleanliness, staff & service
The place was clean, their staff are nice and it is close to other tourist attractions spots
Stayed 4 nights in Nov 2024

8/10 Good

Leshonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second stay at Metzy. The staff so very friendly and accommodating. Only wish for more variety breakfast for non pork nor beef eaters.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Staff was great, friendly, and very accommodating. Rooms were spacious
Stayed 6 nights in Feb 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and obviously in the process of making improvements
Stayed 5 nights in Feb 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was really nice, the only downfall was the internet had no wife for best part of my stay, I had to go out of the room to get it… staff are very professional and very polite…. Will def recommend and will stay here again
Stayed 10 nights in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like there was security gate. The cook did outstanding on the food. The cleaner alway provides extra', they alway accommodate. The staff at desk was protest of they guest piracy. My room had a view of lots natural, on last a saw a monkey, lors birds, and butterfly.
Stayed 12 nights in Apr 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the property were excellent. Everyone was very friendly, helpful and very accommodating. We ended up staying there nearly 3 weeks and in that time it was comforting to know that staff was concerned for you if you were away from your routine. This was particularly reassuring as we were two senior women travelling without our husbands. We felt very safe. If there was an issue with anything the issue was addressed in a timely manner. It is clear that the facility is working to improve the quality of its property. Without a doubt I would recommend this property as a great place to stay.
Stayed 6 nights in Mar 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Fabulous friendly hotel great for children lovely pool spacious rooms with air con cleaned every day great breakfast with different choices daily we had a brilliant 2 weeks definitely go back again
Stayed 14 nights in Feb 2024

8/10 Good

Helena

Liked: Staff & service
Disliked: Property conditions & facilities
First 2 days were bad, because a big group in the hotel. Very much noise day and night. Breakfast then was a mess. Room was not ok, no lock, no power etc. The girl of the reception did a good job and give the solution. After those days the breakfast was getting better by the day. The wIters and the cleaning was good.
Stayed 17 nights in Jan 2024

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