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Bamboo Garden Hotel

Property class: 3

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Photo gallery for Bamboo Garden Hotel

A pool area with a covered seating area, a bar, and a sign indicating the location of toilets. - Bamboo Garden Hotel (Serrekunda)
A bed with a patterned headboard, two bedside tables with lamps, and a window with curtains. - Bamboo Garden Hotel (Serrekunda)
A building with a large open entrance, palm trees, and a signboard. - Bamboo Garden Hotel (Serrekunda)
A pool bar with wooden chairs and tables, a counter with bottles, and a sign above. - Bamboo Garden Hotel (Serrekunda)
A nighttime resort with thatched-roof structures, a pool, and outdoor seating. - Bamboo Garden Hotel (Serrekunda)
Consider a stay at Bamboo Garden Hotel and take advantage of free breakfast, a poolside bar, and a terrace. Treat yourself to a manicure/pedicure or other spa services. The on-site restaurant, Bamboo Garden, offers breakfast, lunch, and dinner. In addition to a garden and an arcade/game room, guests can connect to free WiFi in public areas.

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Restaurant
  • Air conditioning
  • Business services
  • Bar
  • Laundry

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Room options

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Showing 1 of 1 room

View all photos for Standard Double Room

A bed with a woven headboard and footboard, a white mattress, and a patterned blanket.

Standard Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Located in Serrekunda, Bamboo Garden Hotel is near the beach. Arch 22 and Fort Bullen are local landmarks, and the area's natural beauty can be seen at Bijilo Forest Park and Abuko Nature Reserve. Visit our Serrekunda travel guide
Map
off Bertil Hardings Highway, Duplex Complex Center, Serrekunda

What's nearby

  • A beach at sunset with palm trees and umbrellas.
    Kololi Beach
    8 min walk - 0.5 miles
  • A beach with palm trees and a sunset over the ocean.
    Bijilo Beach
    2 min drive - 1.1 miles
  • Tropic Shopping Centre
    8 min walk - 0.4 miles
  • Senegambia Beach
    8 min walk - 0.5 miles
  • Sir Dawda Kairaba Jawara International Conference Center
    20 min walk - 1.1 miles

Getting around

  • Banjul (BJL-Banjul Intl.)
    34 min drive

Restaurants

  • El Sol
    7 min walk
  • Ginger
    16 min walk
  • Mani Sushi
    19 min walk
  • African Queen
    11 min walk
  • Reo
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bamboo Garden

Things to do

  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • Elevator

More

  • Built in 2013
  • Smoking not allowed

Room amenities

Bathroom

  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 7 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Visa

Important information

Optional extras

  • Air conditioning is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Bamboo Garden Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Bamboo Garden Hotel doesn't offer parking.

What time is check-in at Bamboo Garden Hotel?

Check-in start time: 7 AM; Check-in end time: noon.

What time is check-out at Bamboo Garden Hotel?

Check-out is at noon.

Does Bamboo Garden Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Bamboo Garden Hotel located?

Situated near the beach, this hotel is within a 10-minute walk of Kololi Beach, Senegambia Beach, and Tropic Shopping Centre. Sir Dawda Kairaba Jawara International Conference Center and Bijilo Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bamboo Garden Hotel Reviews

5.6

6.2

Cleanliness

7.2

Location

6.2

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 34 reviews
Rating 8 - Good. 11 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 9 out of 34 reviews
Rating 2 - Terrible. 7 out of 34 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Bamboo garden is a little dated, but everything was clean enough, on my first night my bed squeeked terribly, but was seen to the next day, no problem. I enjoyed my stay there and would return
Stayed 8 nights in Jan 2020
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

Very rude and poor service from reception staffs!

Had 2 nights' stay. On arrival, was informed fully booked (I had booked and fully paid in May 2019!) and transferred to their affliated hotel nearby (location not so convenient, unlike Bamboo Garden Hotel that is along street with many restaurants and a beach at the end of street). And after one night was transferred back to Bamboo Garden Hotel. After a full day tour the next day and to take all my belongings at the reception, I was told by reception staff to go back to Bamboo Garden Hotel on my own! I was transferred by car from Bamboo Garden Hotel to this Seaview Garden Hotel and I really do not know the way. I told the reception staff to contact Bamboo Garden Hotel to arrange for a car. Finally it was arranged. But the reception staffs I encountered at both hotels throughout this episode were rude and of poor service! I should say my most unpleasant experience. (Gambia is my 155th countries visited and my 28th African countries. Information is not for boasting but to show in perspective that I am not a greenhorn traveller. And I hardly write review but only very unpleasant experience and if very good service that should be commended).
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Meget familiært, både med personlige og andre gæster. Elendig køkken forhold personale er dybt inkompetente. Sjældent mad på stedet trods al a carte menu , nogle ingen mad / morgenmad eller flere timers ventetid. 3 km via tør vej til nærmeste spisested. Dog er dette Afrika og det taget i betragtning så har det været et godt sted , søde personale.
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Personal sehr Freundlich, Zimmer katastrofal
Stayed 13 nights in Jun 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bij aankomst blijkt het hotel wegens renovatie gesloten, het van te voren betaalde bedrag is wel geïncasseerd. Zeer zeer slecht , te gek voor woorden.
Stayed 1 night in Nov 2021
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I did not like anything a out the property but liked its location.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Veel herrie in de vorm van harde muziek tot s nachts 5 uur
Stayed 11 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

budget hotel,ok, but too noisy

A budget hotel this was our 3rd stay at this hotel, so we knew what to expect. We chose the room we wanted before we booked, but this was not acknowledged when we arrived, so we were but in a room around the pool area, noisy till midnight, and beyond, there is music playing all night, and people returning all night, talking on phones and slamming doors ! The light was not working when we arrived at 10pm but no one available to repair this, we were left with a side lamp, that was 2 pin into a 3 pin plug, that was so sensitive would take ages to get the light on. The general catering and cleaning staff are good and friendly, but the reception is hopeless, if you ask or order an early breakfast it is never ready, any problems you can never speak to the right person, we were left no towels one night , and the fight to get some was quite unbelievable ! first you usually have to wake the person up on reception as they are usually asleep ! or on there phone quite crazy, as the reception is your point of attention at any hotel.. often no electricity or water, which is quite annoying, if you have been out all day and need a shower !this is a budget hotel and if you do not mind Gambian time....and the constant noise, this is an ok hotel for the money, but you must be patient !
Stayed 21 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Vriendelijk personeel, schone kamers, goede douche, leuke straat met goede restaurants, dicht bij strand.
Stayed 14 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleinschalig hotel rustig gelegen en dichtbij strand. Dichtbij Bijilo park , kleine 2 km en strand op 3 min stappen. Heel vriendelijk personeel zowel in het hotel zelf als het bijhorende massagesalon. Wij hadden een zalige vakantie en gaan zeker terug !
Stayed 8 nights in Oct 2019
Verified review

8/10 Good

Liked: Staff & service

Needs better facilities. Unreliable water supply

No aircondition in the room, too hot. Unreliable power system
Stayed 11 nights in Oct 2019
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Mi experiencia

Los empleados te controlan donde vas y qué haces y te mandan. Increíble. El aire acondicionado es deficiente. El wifi va a ratos. Y la tele solo 2 canales. Lo mejor, la gente alojada, madura e interesante y el jardín a donde dan todas las habitaciones y su entorno con la piscina y la amabilidad de los camareros y cocineros.
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Trevligt hotell . Fräscht inne och ute och fin varierad frukost .
Stayed 7 nights in May 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Mooi zwembad, leuke ligging! Het ganse hotel is aan een opfrissing toe. Deuren die niet goed sluiten, frigo die niet fatsoenlijk dicht gaat en verschrikkelijk veel lawaai maakt. Er moet extra betaald worden voor airco, frigo en kluis. In een land waar het elke dag ongeveer 30° is, zouden airco en frigo toch wel mogen inbegrepen zijn.
Stayed 7 nights in Apr 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!

Worn out, run down, dirty, everything in hotel falling apart or broken. Asked everyday for them to please repair the TV. They just kept fobbing me off. They don’t care. After 3 days I paid for another hotel and they wouldn’t give me a refund. For the same money you can stay at Regal Apartments which has aircon, a safe, kitchen, fridge freezer, WiFi in room and much more included in the price. Bamboo want to charge extra for all of these. I also recommend Q City hotel.
Stayed 7 nights in Feb 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was unable to stay at Bamboo Hotel as per booking. Upon arrival reception staff said no room available due to " overbooking", Hotel staff had arranged for me stay at Seaview Garden Hotel instead. Whilst I did not to pay any additional cost for stay at Seaview, the unexpected change did cause me inconvienience and discomfort as I was separated from my relatives who were staying in hotel right next door to Bamboo.
Stayed 7 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
ruhiges, günstiges Hotel in Strandnähe mit sehr nettem Personal und leckerem Frühstück Klar, es ist "nur" 2-Sterne-Hotel und mit europäischem Standard nicht zu vergleichen. Einiges könnte erneuert oder renoviert werden. Dennoch war unser Zimmer sauber und das Bett sehr bequem. Klimaanlage brauchten wir nicht, durch die Lage in Strandnähe war immer ein angenehmer Wind (Durchzug reicht). Das Personal ist sehr freundlich, die Frühstücksauswahl zwar nicht üppig, dafür sehr lecker und frisch. Der Poolbereich ist sehr hübsch und man hat ständig warmes Wasser (im Gegensatz zu einem anderen 4-Sterne-Hotel). Im Restaurant "Muna's" nur wenige Meter entfernt gibt es das beste Essen! Riesen Auswahl, alles frisch, tolles Ambiente und großartiger Geschmack. Je nach dem, welche Ansprüche man hat, können wir das Hotel sehr empfehlen. Für mich eine tolle Erfahrung, um von "unserem hohen Roß" und unseren riesen Ansprüchen mal wieder runter zu kommen, denn verglichen zu den Menschen, die dort leben müssen, ist das Hotel schon Luxus.
Stayed 7 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Hotel in Strandnähe. Nur das Pool müsste mal gereinigt werden. Seitenwände sind ganz grün.
Stayed 10 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Great wee value for Money hotel very near the beach 150 yds away lots of eating places around all worth a try, except the dutch cafe. The hotel staff take good care of you and make sure you are well served during your stay the only downside is the number of folks who reserve the sunbeds all day ad don't even bother to use them. Idiots
Stayed 7 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, Lovely meals at bar grill Could do with a bit of updating in rooms Lack of umbrella's around pool
Stayed 14 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, great staff!

Great people, close to beach,nice breakfast, excellent gardener!
Stayed 7 nights in Jul 2018
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toranpesä

Sängyssäni ja huoneessaani oli torakoita. Havaitsin ne heti ensimmäisenä (pe) iltana, seuraavana päivänä (la) tein ilmoituksen asiasta. Huoneen siivooja ei uskonut minua, vaan haukkui valehtelijaksi. Seuraavavana päivänä toinen siivooja ja hotellin henkilökuntaan kuuluva mies tuli huoneeseeni myrkyn kanssa , ja sängyn väliin suihkuteltuaan, sieltä alkoi tulla torakoita, jotka sitten tallottiin lattialle. No mitään ei tapahtunut, ennen kuin vasta maanantaina luvattiin, että tehdään täydellinen myrkytys seuraavana päivänä.(ti) Niin sitten olivat kuulemma tehneet. Mutta näin vieläkin niitä siellä ainakin neljä kappaletta seuraavien päivien jälkeen, eli koko viikon lomani ajan. Eräänä päivänä se asiakaspalvelutaidoton siivooja, joka väitti minua valehtelijaksi, tuli aamupäivällä kesken unieni huoneesen, ja alkoi kovalla äänellä kinaamisen torakoista malliin, että hän ei ole tuonut torakoita huoneeseeni, ja ettei se ole hänen vika että siellä on torakoita, ym, muuta yhtä älytöntä. Sanoi minulle useamman kerran ja useampana päivänä että ei siellä ole torakoita kun ei niitä näy. No eipä niitä tietenkään keskellä kirkasta päivää näy, kun torakat ovat yöeläjiä, ja kömpivät esiin vasta hämärällä/pimeällä. Tuohon hotelliin en enää jalallani astu, enkä suosittele sitä kenellekään muullekaan. Kyllä meni loma pilalle. :(
Stayed 7 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Bamboo Garden 2017/2018

Hotellet är bra och det som skulle kunna förbättras är att man får behålla sina handdukar hela dagen svårt att duscha utan handduk. De flesta av personalen är väldigt hjälpsamma. Man får upprepa om man vill ha något fixat. Maten tar alldeles för lång tid att få. Vi väntade på en tallrik spagetti i 50 min inte ok.
Stayed 14 nights in Dec 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Ideaal hotel niet ver van de kust maar is basic

Kamers rond het zwembad zijn basic , wat verderop meer afgewerkt , vooral de badkamer en kasten maar dan ook duurder. Gezellig verblijf voor een korte periode, hotelpersoneel is vriendelijk en niet opdringerig .
Stayed 10 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Heel leuk hotel !

Heel tof kleinschalig hotel, personeel & management heel vriendelijk, op wandelafstand van het strand en de strip. Kamer is ruim. Warm water beschikbaar (werkt met een schakelaar). Airco meestal apart bij te betalen. Ontbijt beetje eentonig maar voor mij zeker voldoende.