Does Balafon Beach Resort have a pool?

Yes, this property has an outdoor pool.

Is Balafon Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Balafon Beach Resort?

Self parking is free at this property.

What time is check-in at Balafon Beach Resort?

Check-in start time: 3:30 PM; Check-in end time: midnight. After-hours check-in is not available.

Does Balafon Beach Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GMD 2800 per vehicle applies.

Where is Balafon Beach Resort located?

Nestled on the beach, this Serrekunda hotel is within 3 mi (5 km) of Bijilo Forest Park and Senegambia Craft Market. River Gambia National Park and Gambia National Museum are also within 12 mi (20 km).

10/10 Excellent

Jason

Apr 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful experience.

Stayed 3 nights in Apr 2025

8/10 Good

M

Apr 20, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Everything was ok apart from been a room with limited entertainment i.e the atv was not functioning properly.

Stayed 5 nights in Apr 2025

8/10 Good

Tysheena

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, inviting, immediately accessible to the beach. Extremely friendly staff.

Stayed 4 nights in Sep 2024

10/10 Excellent

Lucas

Aug 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

The internet service was not good, but the staff, food, service and facilities were great

Stayed 7 nights in Jun 2024

6/10 Okay

Corrine

May 5, 2025

Disliked: Property conditions & facilities

Balafon experience

Cleaning staff were lovely. Very friendly. There was one restaurant staff, who.was rude and unfriendly. Ordered chicken n chips for lunch. The chicken came out cold. When asked for it to be warmed up, they refried the chips n heated up the chicken. Meal wasnt that great. Great place to stay for exploring the city. There was no entertainment, so spent evenings out of the complex. There was a few blackouts but electricity came back promptly. The room were spacious but gloomy. Gambia is beautiful country to visit and will definitely visit again. Different hotel though.

Stayed 7 nights in Apr 2025

2/10 Terrible

Takunda

Oct 1, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad internet, bad service, rooms not very clean. The tropical theme is good but Hotel maintenance is way below standard

Stayed 5 nights in Sep 2023

6/10 Okay

DeAndrea

Apr 7, 2025

Liked: Cleanliness, room comfort

Preparing for our wedding

Checking in was pretty easy. Got to the room, and it was clean. The couch cushions could use some fluffing. That's no big deal. My husband wanted to watch football, and the TV would NOT come on at all. As we were heading out we we stopped by the front desk, and we are informing the young lady, and her response was I tried to tell you, but you wouldn't be quiet. Not a very nice response, and besides we didn't turn the TV on before she left the room. We were told NONE of the TVs worked because they were all in Chinese. Well the TV in the sports bar worked. Supposedly the tech was working on them. 2 nights and 3 days and the TV didn't even come on. Views from our room were great. The cleaning and restaurant staff were very kind and welcoming.

Stayed 2 nights in Apr 2025

4/10 Poor

Robert

Feb 15, 2025

Disliked: Property conditions & facilities

We had one of the pool rooms for a month and the key card would never open the door on a number of times and we were all ways having to get someone to come and open the safe and when they did it would take up to 40 minutes to come be aware there is no Television in rooms the rooms badly need a refurbishment fridge door hanging off our room was one of the most expensive ones breakfast was ment to start at seven but there was never anything out and had to wait for the lady to come to cook the eggs I know this is Gambia but these our basic things . Also found the beach boys spent most of the day chatting to the young single girls,and finally people were just coming off the beach and the boys were letting them when there was signs saying guests only

Stayed 28 nights in Jan 2025

6/10 Okay

Sabine

Mar 30, 2022

Disliked: Property conditions & facilities

The area is fine. I really didn't like that they don't change your towels regularly and when you do get new towels they get thrown on the shelf. No care at all. The rooms are old and could really use an upgrade

Stayed 7 nights in Feb 2022

6/10 Okay

Verified traveler

May 22, 2023

Disliked: Cleanliness

Ok but won’t book again

The set up of the room makes watching the TV an uncomfortable watch. Cleaners were not consistent which often led to an invasion of ants. The WiFi was decent most of the time and the private beach is amazing. Most staff are friendly and welcoming especially the restaurant team. Hotel could benefit from having some hand wash and daily fresh towels. I’ve stayed apartments where cleaning is done daily therefore would expect the same from a 3 1/2 star hotel. I’m honestly not sure if I would stay here again but thought my stay was average and ok.

Stayed 14 nights in May 2023

6/10 Okay

Frode

Jan 11, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

January stay with beach view

Had a stay at Balafon for a week in the beginning off January. Rented their most expensive room with my own pool and seaview. Not worth it at all. The pool and the location is good. The staff are very polite and friendly. But the standard off the room is really not good enough. When you pirce this high the quality off the room should be much better. There is no door to the bathroom. It`s very close to the bedroom. Their is not possible to keep the sun out do to curtains than dont cover the actual space off the terrace door/window. So forget about sleeping after 0800. Needs a serious renovation and then they could have this price or even more.

Stayed 7 nights in Jan 2024

6/10 Okay

Valeria

Nov 16, 2023

Disliked: Cleanliness, amenities, property conditions & facilities

My room was directly across from the kitchen and dining area. The noise often woke me in the morning. My room was not well maintained and upon arrival, the mirror had toothpaste spots which made me unsure of the cleanliness of my entire room. I saw a rat on the sidewalk one evening. The property was also not maintained well with broken fences and other repairs needed and a full paint refresh is necessary. The courtyard was not clean and the reception area was not welcoming.

Stayed 8 nights in Nov 2023

2/10 Terrible

Lynn

Jan 11, 2023

Disliked: Staff & service

Dishonest or incompetent?

It is a lottery to stay here. You can book their best beachfront plunge pool rooms 10 months ahead. You can email to confirm many months ahead. But if the administration book the same rooms multiple times it is tough. Rooms would seem to be overbooked and from what I saw randomly assigned to people who booked many months later. Whether the administration is handled manually it is hard to say. Whether the overbooking is accidental or intentional is hard to say. What I can say for definite is that it is not a one off. I overheard exactly the same conversation with another guest. Coming to any conclusion with the management proved impossible. When the story constantly changes and memory contested all faith in the managements honesty and integrity was lost. After 7 days of lies & obfuscation we realised that the non resolution was interfing with our ability to enjoy the holiday and felt that the only option was to leave and look for a property run with integrity. It is a shame it was a nice location and had potential were it not for the appalling management.

Stayed 14 nights in Dec 2022

8/10 Good

Gary

Aug 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice accommodations. Attentive staff.

Stayed 6 nights in Jul 2025

10/10 Excellent

Nomi

Jul 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balafon Beach resort

The stay was super Pleasant and the staff is super friendly. There is a private Beach with guards to make sure all people staying here are safe😀 Nice pool and rooms with aircondition

Stayed 7 nights in Jun 2025

8/10 Good

Bianca-Maria

Apr 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Apr 2025

6/10 Okay

Birgit

Apr 20, 2025

Liked: Amenities

Leider bin ich nicht so zufrieden. Der Hinweis auf die Regeln des Hotels, keine Getränke oder Lebensmittel außerhalb des Hotels kaufen zu dürfen, war etwas befremdlich. Aber das keine Gäste, auch nicht nach Anmeldung in die Zimmer dürfen ( es handelte sich um meinen Bruder ) hat mich extrem gestört. Die Zimmer waren sehr schön und geräumig, aber sehr dunkel, die Badezimmerfenster sind mit einer Folie angeklebt und dadurch noch dunkler. Hätte es Fliegengitter vor dem Fenster oder der Tür gegeben, wäre ein Lüften möglich gewesen. Die Vielzahl an Katzen, die im Restaurant über die Stühle toben, bei offener Tür in die Zimmer kommen, oder sich auf der zum Trocknen abgelegten Kleidung bequem machen, und leider vom Personal nicht gehindert werden, hat mich gestört, auch wenn ich Tiere sehr gern habe. Die Zimmerkarte wurde nach jeweils 1 Woche gesperrt, mit der Erklärung ich hätte sie gesperrt, da ich sie zu nah am Handy hatte….was nie der Fall war. Nachdem pünktlich nach 1 Woche die Karte wieder gesperrt war, hätte man von Anfang an darauf hinweisen können, dass die Karten jede Woche neu aktiviert werden müssen. Das Restaurant enttäuschte mich leider auch, entweder dauerte das Servieren des Mahlzeit 55 Minuten, auch die Tomatensoße der Nudeln, war mir leider deutlich zu scharf. Die Securitie war sehr freundlich, saß jedoch direkt an meinem Zimmer, dadurch konnte ich sämtliche Gespräche und Funksprüche mithören. Von den restlichen Mitarbeitern fehlte leider oft die Freundlichkeit.

Stayed 18 nights in Apr 2025

10/10 Excellent

johnny

Feb 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint läge direkt vid stranden. Bra frukostbuffé.

Stayed 12 nights in Feb 2025

10/10 Excellent

Kamau

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flawless

Great time, from check-in, to kitchen staff, to cleaners, to entertainment, great value and lovely staff. Really enjoyed our time. Recommend the premier room pool view!! Closeness to beach is so ideal too, great for relaxation or a stroll to enjoy the sunset. Nice walk 15 min walk to Tropics Mall and shout out Vibrations cafe for a healthy vegan option outside of the great food provided at Balafon. Would definitely come again.

Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Jan 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but good to say

I have nothing but good to say about this hotel! The facilities are beautiful, rooms spacious and comfortable and direct beach access with lot of sunbeds available. Staff are attentive and caring. We had an issue with our room (not the hotel’s fault) and they really went out their way to find a solution and ensure we had a pleasant stay. Which we did. Couldn’t be more grateful, will be back!

Stayed 7 nights in Jan 2025

8/10 Good

Matthias

Jan 28, 2025

Der Hotelstrand ist nah und recht gepflegt. Viel freundliches und hilfsbereites Personal. Frühstück typisch afrikanisch sehr eierlastig. Wir fanden es reichhaltig. Wurstfreunde kommen allerdings zu kurz. Zimmerservice sehr gut!

Stayed 10 nights in Jan 2025

6/10 Okay

Allan

Jan 7, 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

Super ophold. Vanvittigt larmende restaurant.

Rigtigt fint hotel med super beliggenhed. Man skal kunne acceptere at der hver aften er live musik, som spiller VANVITTIGT højt, man kan ikke tale sammen undrr middagen. Vi prøvede at bede dem skrue ned, men det var mærkeligt nok ikke muligt, til trods for at flere gæster spurgte om det samme. Der ligger heldigvis andre restauranter i området, hvor de har forstået europæernes ønsker. Derfor spiste vi kun på hotellets restaurant én gang. Der mangler parasoller ved poolen, man kan kun ligge direkte i solen. Resten af opholdet var super fint, rent og pænt, god service og søde medarbejdere. Poolen er spotless ren og fin.

Stayed 5 nights in Jan 2025

4/10 Poor

diane

Oct 21, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Not to clean grddn mkjlded walls kutside..black mould all over shower floor; wLls stzined from air ck dionef more care needs putting into this hotdl has lkvely location

Stayed 14 nights in Oct 2024

6/10 Okay

Doris

Oct 18, 2024

Disliked: Property conditions & facilities

Hotel in die Jahre gekommen was leider von der Geschäftsleitung ignoriert wird . Trotz allem war es ein schöner Urlaub

Stayed 14 nights in Sep 2024

6/10 Okay

Gundula

Oct 16, 2024

Disliked: Property conditions & facilities

Leider sehr in die Jahre gekommenes Hotel und sehr Renovierungsbedürftig was leider vom Management ignoriert wird. Trotz allem hatte ich eine schöne Zeit da weil der afrikanische Stil dieses Hotel gefällt mir sehr und das es direkt am Strand liegt

Stayed 14 nights in Sep 2024

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