Serpiano Vacations

Family friendly. Super convenient location. Very friendly staff.

While the views of Lake Lugano are on point, the place is outdated and in dire need of renovation. We stayed in a Grand Suite, but cooling was a major issue, there were only two AC units for four bedrooms and a living room, which is unacceptable. We ended up dragging a mattress into the living room just to stay cool enough to sleep. The second AC unit had its noisy compressor installed directly inside the bathroom, making that space disruptively loud. To top it off, the building completely ran out of hot water by the evening. You are paying strictly for the location, not the comfort.

That's was amazing everything from start to check-out Thank you all. Definitely I will back