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Serpiano Hotel

3.0 star property
Hotel in Brusino Arsizio with a full-service spa and free breakfast

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Photo gallery for Serpiano Hotel

Indoor pool, sun loungers
Reception
Deluxe Double Room, 1 Queen Bed, Mountain View | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
View from property
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Romantic Double Room, 1 Queen Bed, Mountain View

Romantic Double Room, 1 Queen Bed, Mountain View | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Romantic Double Room, 1 Queen Bed, Mountain View

Highlights

Balcony or patio
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hair dryer
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Deluxe Double Room, 1 Queen Bed, Mountain View | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Double Room, 1 Queen Bed, Mountain View

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hair dryer
  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, 2 Twin Beds

Comfort Double Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Comfort Double Room, 2 Twin Beds

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | In-room dining

Comfort Single Room

Highlights

Balcony or patio
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room Single Use

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Superior Double Room Single Use

Highlights

Balcony or patio
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Hair dryer
  • Mountain view
  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Via Serpiano, Serpiano, Brusino Arsizio, TI, 6867

What's nearby

  • Lake Lugano - 10 min drive - 0.9 miles
  • FoxTown Factory Stores - 15 min drive - 5.8 miles
  • Swissminiatur - 22 min drive - 13.3 miles
  • Via Nassa - 29 min drive - 18.5 miles
  • Palazzo dei Congressi - 30 min drive - 18.9 miles

Getting around

  • Mendrisio Station - 15 min drive
  • Lugano (LUG-Agno) - 53 min drive

Restaurants

  • ‪La Sorgente - ‬29 min drive
  • ‪Ristorante Barcaioli - ‬29 min drive
  • ‪Al Battello - ‬29 min drive
  • ‪Locanda San Silvestro - ‬9 min drive
  • ‪Caffè-Bar Vecchio Teatro - ‬29 min drive

About this property

Serpiano Hotel

Hotel in the mountains
Take advantage of a free breakfast buffet, a rooftop terrace, and a garden at Serpiano Hotel. Treat yourself to a body treatment, a massage, or a facial at Centro SPA, the onsite spa. The on-site Mediterranean cuisine restaurant, Ristorante Al Serpiano, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a library.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Free bicycle rentals, an electric car charging station, and an elevator
  • Luggage storage, a banquet hall, and meeting rooms
  • Guest reviews say good things about the overall condition
Room features
All 84 rooms offer comforts such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with tubs or showers and hair dryers
  • LCD TVs with cable channels
  • Balconies or patios, wardrobes/closets, and heating

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Al Serpiano

Things to do

  • Billiards/pool table
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 3 floors
  • Banquet hall
  • Built in 1973
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and up
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The property is closed during January, February, March, November, and December.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 14 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Serpiano
Serpiano
Serpiano Brusino Arsizio
Serpiano Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel
Serpiano Hotel Brusino Arsizio
Serpiano Hotel Hotel Brusino Arsizio

Frequently asked questions

Does Serpiano Hotel have a pool?

Yes, this property has an indoor pool.

Is Serpiano Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 18 per pet, per night. Service animals are exempt from fees.

How much is parking at Serpiano Hotel?

Self parking is free at this property.

What time is check-in at Serpiano Hotel?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Serpiano Hotel?

Check-out is at 11 AM.

Where is Serpiano Hotel located?

Situated in the mountains, this spa hotel is 1.8 mi (2.9 km) from Mount San Giorgio and 2.4 mi (3.8 km) from Lake Lugano. FoxTown Factory Stores and Baptisterium Riva San Vitale are also within 9 mi (15 km).

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Serpiano Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 95 out of 245 reviews
Rating 8 - Good. 115 out of 245 reviews
Rating 6 - Okay. 26 out of 245 reviews
Rating 4 - Poor. 7 out of 245 reviews
Rating 2 - Terrible. 2 out of 245 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Fantastic view from the restaurant. Well worth visiting on a family trip.
Stayed 1 night in Jul 2022

8/10

Stayed 1 night in Sep 2024

8/10

Stayed 1 night in Aug 2024

8/10

Stayed 4 nights in Sep 2024

8/10

Hôtel super bien situé - très au calme avec une vue magique sur le lac. Toutefois pour les charges de voiture électrique, c’est une prise simple qui recharge en 4 - juste insupportable quand l’hôtel s’affiche avec recharge électrique
Stayed 3 nights in Sep 2024

10/10

Stayed 1 night in Aug 2024

10/10

Stayed 1 night in Aug 2024

10/10

Super personal und wunderschöne Aussicht.
Stayed 1 night in Aug 2024

8/10

Stayed 4 nights in Aug 2024

8/10

Tornato dopo qualche anno, sempre piacevole soggionnarci, peccato solo la mancanza di aria condizionata in questi giorni di caldo infernale, ma certo non è il clima che si ha normalmente in montagna e quindi se ne capisce l'assenza
Stayed 2 nights in Aug 2024

4/10

Ingen AC, outhärdligt varmt i rum och utrymmen. Spindelväv i rummen. Säkert bra hotell för 20 år sen men i desperat behov av renovering. Men bra utsikt och bra service!
Stayed 1 night in Jul 2024

8/10

Très bon petit séjour avec un bon service.
Stayed 1 night in Jul 2024

8/10

Stayed 2 nights in Jun 2024

8/10

Sehr freundlicher Empfang an der Rezeption. Tolles Team beim Abendessen. Wir hatten sehr viel Spaß mit dem aufmerksamen Personal. Das Team beim Frühstück bedarf Nachschulungen hinsichtlich Tische abräumen, Getränke und Essen Auffüllung sowie Freundlichkeit. Der Ausblick vom Hotel ist grandios, wenn nicht sogar einmalig.
Stayed 1 night in May 2024

8/10

Stayed 2 nights in Apr 2024

10/10

Das Personal war sehr nett und der Pool war angenehm.
Stayed 1 night in Sep 2023

8/10

Stayed 2 nights in Aug 2023

6/10

Stayed 1 night in Aug 2023

10/10

Stayed 1 night in May 2023

8/10

Sensationelle Aussicht. Immer wieder gerne.
Stayed 1 night in Oct 2022

8/10

Stayed 1 night in Jul 2022

4/10

Un hôtel qui se prend pour un hôtel 3 étoiles mais qui n’a rien d’un 3 étoiles : - pas de climatisation dans les chambres - lavabo bouché - Service de restauration très long - un bâtiment et décoration qui ont besoin d’être rafraîchis
Stayed 1 night in Jul 2022

6/10

Stayed 1 night in Jul 2022

6/10

Café horrible, croissants dégelés, jus d’orange médiocre, pas d’œufs brouillés au petit dej. Chambre pleine de poussière! Pas de crème pour le corps. Personnel sympa et serviable.
Stayed 2 nights in Jun 2022

10/10

Une magnifique vue
Stayed 1 night in Jun 2022