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KUOOM SERENGETI

5.0 star property
All-inclusive lodge with free breakfast and a 24-hour front desk

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Photo gallery for KUOOM SERENGETI

Luxury Quadruple Room | In-room safe, bed sheets
Reception
Luxury Quadruple Room | In-room safe, bed sheets
Reception
Front of property

Reviews

2.0 out of 10

Popular amenities

  • All inclusive
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Laundry

Room options

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | In-room safe, bed sheets

Luxury Quadruple Room

Highlights

Deck/patio
Portable fan
Private bathroom
Rainfall showerhead
Hair dryer
Champagne service
Free bottled water
Daily housekeeping
  • Park view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Kuoom Camp, Robanda Village, Ikoma, Serengeti, Mara Region

What's nearby

  • Ikorongo Game Reserve - 4 min drive - 1.3 miles
  • Serengeti National Park - 22 min drive - 6.7 miles
  • Fort Ikoma Gate - 22 min drive - 6.7 miles
  • Serengeti Hippo Pool - 76 min drive - 23.1 miles
  • Seronera Information Centre - 98 min drive - 30.4 miles

Getting around

  • Serengeti National Park (SEU-Seronera Airstrip) - 79 min drive

About this property

KUOOM SERENGETI

Luxury all-inclusive lodge in a national park
Located close to Fort Ikoma Gate, KUOOM SERENGETI provides free cooked-to-order breakfast, a terrace, and a garden. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a restaurant.
You'll also find perks like:
  • A safari, a roundtrip airport shuttle (surcharge), and luggage storage
  • Concierge services, a 24-hour front desk, and tour/ticket assistance
  • A front-desk safe and a gift shop
Room features
All guestrooms at KUOOM SERENGETI feature comforts such as safes and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • Decks/patios, a personal chef, and portable fans

All inclusive details

This lodge is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Catalan, English, French, Spanish, Swahili

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant
  • Private picnics

Things to do

  • Hiking/biking trails
  • Safari

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water

More

  • Electrical adapters
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 90 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit and outdoor lighting

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

KUOOM SERENGETI Lodge
KUOOM SERENGETI Serengeti
KUOOM SERENGETI Lodge Serengeti

Frequently asked questions

Is KUOOM SERENGETI pet-friendly?

No, pets are not allowed at this property.

What time is check-in at KUOOM SERENGETI?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at KUOOM SERENGETI?

Check-out is at 11:00 AM.

Does KUOOM SERENGETI provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per person applies.

Are there all-inclusive benefits at KUOOM SERENGETI?

Yes, the property is all-inclusive.

Where is KUOOM SERENGETI located?

Situated in a national park, this lodge is 6.7 mi (10.8 km) from Fort Ikoma Gate.

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KUOOM SERENGETI Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Would not recommend

We booked this lodge almost a year ago. It is a new and there were no reviews at the time of booking. We arrived at 1330 and we were not able to access our room until 1400. Once we entered the room the temperature was well over 90F/32C. There is no fan in the room. There are two small windows in the rear, however there is no screen to keep the bugs out. When we went to the front desk to request a portable fan were we told none were available. We ended up sitting outside the room until 1800. We went to have dinner at the restaurant and was advised the restroom was not completed. We had to return to our room if we wanted to use the restroom. Around 2000 we took a shower and got into the bed. There was a leak from the shower wall onto the bed. Our pillows were wet. This is new lodge with a number of flaws. First time I have written a negative review. Unfortunately would not recommend👎👎
Stayed 3 nights in Jun 2024