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Sutera Hotel

3.0 star property
Hotel in Seremban with 2 outdoor pools and a 24-hour front desk

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Photo gallery for Sutera Hotel

Restaurant
2 outdoor pools, sun loungers
Reception
Lobby sitting area
Front of property

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, iron/ironing board, free WiFi

Family Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen Room

Standard Queen Room | Desk, iron/ironing board, free WiFi

Standard Queen Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Queen Room

Desk, iron/ironing board, free WiFi

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
77 & 78 , Persiaran S2/B2, Seremban 2, Seremban, Negeri Sembilan, 70300

What's nearby

  • Palm Mall, Seremban - 3 min drive - 2.1 miles
  • Taman Tasik Seremban - 6 min drive - 3.8 miles
  • Terminal One Mall - 6 min drive - 3.4 miles
  • Tuanku Ja'afar Hospital - 6 min drive - 3.8 miles
  • Masjid Sri Sendayan - 9 min drive - 6.2 miles

Getting around

  • Kuala Lumpur Seremban KTM Komuter Station - 10 min drive
  • Kuala Lumpur International Airport (KUL) - 41 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Oldtown White Coffee - ‬4 min walk
  • ‪Sushi King - ‬4 min walk
  • ‪The Chicken Rice Shop Jusco Seremban 2 - ‬6 min walk
  • ‪Restoran Hing Hing Hing 兴兴兴茶餐室 - ‬3 min walk

About this property

Sutera Hotel

Property highlights
At Sutera Hotel, you can look forward to dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Buffet breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • Wedding services, tour/ticket assistance, and barbecue grills
  • Luggage storage, an elevator, and meeting rooms
Room features
All 84 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 15 for adults and MYR 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 20
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 15 for adults and MYR 7 for children
  • Early check-in fee: MYR 20 (subject to availability)
  • Late check-out fee: MYR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sutera Hotel Seremban
Sutera Seremban
Sutera Hotel Hotel
Sutera Hotel Seremban
Sutera Hotel Hotel Seremban

Frequently asked questions

Does Sutera Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Sutera Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sutera Hotel?

This hotel doesn't offer parking.

What time is check-in at Sutera Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. Early check-in is available for a fee of MYR 20 (subject to availability).

What time is check-out at Sutera Hotel?

Check-out is at noon. Late check-out is available for MYR 20 (subject to availability).

Where is Sutera Hotel located?

Situated in Seremban, this hotel is 2.1 mi (3.3 km) from Palm Mall, Seremban and within 6 mi (10 km) of Terminal One Mall and Church of The Visitation. Tuanku Ja'afar Hospital and Taman Tasik Seremban are also within 6 mi (10 km).

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Sutera Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 6 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 25 out of 74 reviews
Rating 4 - Poor. 15 out of 74 reviews
Rating 2 - Terrible. 12 out of 74 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Siew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel.

Filthy room. Sheets & towels were stained. Latch on door was broken. Never stay there again.
Stayed 2 nights in Jan 2023

6/10 Okay

Kum Keng

Liked: Staff & service
Stayed 2 nights in Jan 2023

6/10 Okay

Zunaidi

Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

So so if given the price is cheap

Room is smelly, lots of cigarette buds outside the room window. Bed sheets are stained but bed is comfortable. Air conditioner is powerful and cold.
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2020

8/10 Good

AZRIL

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bilik bersih. Cuma, maklumbalas sistem yang menyatakan bahawa saya sudah boleh mendaftar, sangat lambat sehingga saya terpaksa menunggu untuk satu tempoh yang lama. Penerangan tentang pakej bayaran yang agak mengelirukan. Say kena bayar deposit untuk setiap bilik sedangkan di tempat lain bayaran deposit hanya dibayar sekali atau satu sahaja untuk semua jumlah bilik yang ditempah. Selak pintu ada yang sudah patah. Layanan kakitangan mesra dan membantu.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Jan 2020

4/10 Poor

Yuyin, Puitrajaya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty sheets, dirty curtains, smelling closets, bath towel is not clean, but the staff is very kind and very helpful when needed
Stayed 1 night in Dec 2019

8/10 Good

Darwi

Stayed 2 nights in Nov 2019

8/10 Good

DOOMIN CO LTD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2019

8/10 Good

haikal, Paka, terengganu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall ok
Stayed 1 night in Sep 2019

6/10 Okay

WM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Having pool facility
Stayed 1 night in Sep 2019

4/10 Poor

ANNY

Disliked: Cleanliness, staff & service, amenities
The room smells of cigarette smoke, the less friendly staff especially the receptionist counter and I will never come to this hotel again
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility so bad.room condition is not as aspected...
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Bilik sudah lama x d sengara...langsir yg hampir jatuh,tile pecah2
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Nurashikin

Disliked: Staff & service
Easy for check-in and check-out process. The room smells like old furniture and it is unpleasant smell
Stayed 1 night in May 2019

8/10 Good

CHEUNG

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel is in good location very near to the malls and area center. However the facilities are serious wear, the amenities are not clean up for the claimed 3-Star hotel standard. No towels in room, the receptionist gave me one towel at check-in, The hotel is a nice building with pretty architect, maybe it is not in a tourist or business area so it doesn't want to maintain or upkeep. Staff is super nice and friendly though. Overall it is OK for a stop-by.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Nor Adlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Boleh la
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t do wat I had been requested ( decorate room ).just wasting money
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really clean
Stayed 2 nights in Nov 2018