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Sofitel Ambassador Seoul Hotel & Serviced Residences

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Sofitel Ambassador Seoul Hotel & Serviced Residences

Lobby lounge
Lobby sitting area
Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View | 1 bedroom, premium bedding, down comforters, in-room safe
Lake view
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

Lake view

Club Luxury Room with Club Millésime Access, 1 King Size Bed, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Smart TV
Pillow menu
  • Lake view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Studio with 1 King Size Bed

Residence Studio with 1 King Size Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Residence Studio with 1 King Size Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Smart TV
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for 1 Bedroom Deluxe Suite with 1 King Size Bed

1 Bedroom Deluxe Suite with 1 King Size Bed | 1 bedroom, premium bedding, down comforters, in-room safe

1 Bedroom Deluxe Suite with 1 King Size Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Dining table
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Studio with 2 Single Beds

Residence Studio with 2 Single Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Residence Studio with 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Smart TV
Pillow menu
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

1 bedroom, premium bedding, down comforters, in-room safe

Prestige Suite with Club Millésime Access, 1 King Size Bed, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Dining table
  • Lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View | 1 bedroom, premium bedding, down comforters, in-room safe

Opera Suite with Club Millésime Access, 1 King Size Bed, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Club Lounge
Free cribs/infant beds
Dining table
  • Lake view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Executive King Suite with Lake View

Espresso maker, coffee/tea maker, electric kettle

Two-Bedroom Executive King Suite with Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Dining table
  • Lake view
  • 92 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Premier Suite with 1 King Size Bed

1 Bedroom Premier Suite with 1 King Size Bed | 1 bedroom, premium bedding, down comforters, in-room safe

1 Bedroom Premier Suite with 1 King Size Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Kitchenette
Dining table
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room with 2 Single Beds

1 bedroom, premium bedding, down comforters, in-room safe

Luxury Room with 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View | 1 bedroom, premium bedding, down comforters, in-room safe

Prestige Family Suite with 1 King and 1 Sofa Beds, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Dining table
Smart TV
Pillow menu
  • Lake view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Luxury Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Magnifique Room with 1 King Size Bed

Magnifique Room with 1 King Size Bed | 1 bedroom, premium bedding, down comforters, in-room safe

Magnifique Room with 1 King Size Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Lake room, 2 twin beds, Lake view

Lake view

Luxury Lake room, 2 twin beds, Lake view

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
  • Lake view
  • 37 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Lake Room with 1 King Size Bed, Lake View

1 bedroom, premium bedding, down comforters, in-room safe

Luxury Lake Room with 1 King Size Bed, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
  • Lake view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Family Room with 1 King and 1 Single Size Beds

Luxury Family Room with 1 King and 1 Single Size Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Luxury Family Room with 1 King and 1 Single Size Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Presidential Suite, 2 Bedrooms, Club Lounge Access, Lake View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
  • Sleeps 6
  • 1 King Bed

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About the neighborhood

Map
209, Jamsil-ro, Songpa-gu, Seoul, 05552

What's nearby

  • Lotte World Mall - 1 min walk - 0.1 miles
  • Lotte World Tower - 5 min walk - 0.3 miles
  • Lotte World - 10 min walk - 0.6 miles
  • Olympic Park - 10 min walk - 0.6 miles
  • KidZania - 14 min walk - 0.8 miles

Getting around

  • Songpanaru Station - 11 min walk
  • Anyang Station - 22 min drive
  • Incheon Intl. Airport (ICN) - 74 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪A TWOSOME PLACE - ‬4 min walk
  • ‪매머드 익스프레스 - ‬3 min walk
  • ‪컨플릭트스토어 - ‬1 min walk
  • ‪오리지널팬케이크하우스 - ‬1 min walk

About this property

Sofitel Ambassador Seoul Hotel & Serviced Residences

Luxury eco-certified hotel near Lotte World Tower
Located close to Lotte World Mall and Lotte World, Sofitel Ambassador Seoul Hotel & Serviced Residences provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. Indulge in a massage, a body treatment, and a body scrub at SOFITEL SPA BY BEAUTÉ BR, the onsite spa. The on-site French cuisine bistro, FAIT MAISON, offers breakfast, brunch, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An indoor pool and a children's pool, with sun loungers and a lifeguard on site
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • A front-desk safe, a ballroom, and massage treatment rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 563 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (KRW 25,000 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KRW 77,000 for adults and KRW 38,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • FAIT MAISON
  • JARDIN D'HIVER
  • L'ESPACE
  • LATITUDE32
  • MIO

Things to do

  • Bicycle storage
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 6,318 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 32 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Electric bike charging
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s main fitness center, changing room, and pool are closed on the first Tuesday of every month and the 5th-floor fitness center and kids lounge are closed on the second Tuesday of every month.
Entrance to this property's pool is limited to once per day, per guest, and can be reserved onsite on weekends and national holidays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 77000 for adults and KRW 38500 for children
  • Covered valet parking fee: KRW 25000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sofitel Ambassador Seoul Hotel
Sofitel Ambassador Seoul Hotel & Serviced Residences Hotel
Sofitel Ambassador Seoul Hotel & Serviced Residences Seoul
Sofitel Ambassador Seoul Hotel & Serviced Residences Hotel Seoul

Frequently asked questions

Does Sofitel Ambassador Seoul Hotel & Serviced Residences have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Sofitel Ambassador Seoul Hotel & Serviced Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sofitel Ambassador Seoul Hotel & Serviced Residences?

Self parking is free at this property.

What time is check-in at Sofitel Ambassador Seoul Hotel & Serviced Residences?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sofitel Ambassador Seoul Hotel & Serviced Residences?

Check-out is at 11:00 AM.

Where is Sofitel Ambassador Seoul Hotel & Serviced Residences located?

Located in Songpa-gu, this family-friendly Seoul hotel is within a 10-minute walk of Lotte World Tower and Lotte World Mall. Olympic Park and Lotte World are also within 15 minutes. Songpanaru Station is 11 minutes by foot and Jamsil Station is 11 minutes.

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Sofitel Ambassador Seoul Hotel & Serviced Residences Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 514 out of 671 reviews
Rating 8 - Good. 92 out of 671 reviews
Rating 6 - Okay. 33 out of 671 reviews
Rating 4 - Poor. 14 out of 671 reviews
Rating 2 - Terrible. 18 out of 671 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

seung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location and
Stayed 6 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it an excellent hotel with great amenities And outdoor accessible activities.
Stayed 8 nights in May 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Family friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time at the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful hotel with extremely friendly staff and wonderful amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Adedayo Adedotun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay for our first time in Seoul. Staff were really helpful, kind and really enjoyable to chat with. Food was really good, wonderful experience all round.
Stayed 9 nights in Apr 2025

10/10 Excellent

yuliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was marvelous stay with my family. Very near to restaurants, staff were amazing too.
Stayed 2 nights in Mar 2025

10/10 Excellent

Danbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! 5/5
Stayed 6 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great choice for Families and Solo travelers. Location is centrally located. Staff is amazing at every turn. Highly recommend this property for all occations. Children's play room if safe, clean and very confortable for the little ones.
Stayed 1 night in May 2025

10/10 Excellent

Kelly Benamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best experience I’ve ever had at a hotel. From the moment we arrived to the moment we left the service was AMAZING. I highly recommend this hotel and their staff.
Stayed 8 nights in Mar 2025

10/10 Excellent

Aigerim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying for two weeks in Sofitel and enjoyed every single day. The service, ambience, beautiful interiors were great!
Stayed 14 nights in Mar 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, excellent service, tidy and comfortable!
Stayed 4 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room was very spacious, comfortable, and stylish. We enjoyed the view of Seokchon Lake and Lotte World. It was easy to walk to both and very close to the train station.
Stayed 5 nights in Mar 2025

10/10 Excellent

Min-woo

Liked: Cleanliness, staff & service, property conditions & facilities
Access to a very large number of shopping and dining options were great, and the lakeside provided a great hiking train though quite crowded. Hotel was clean and staffs were all nice and very helpful. I would consider staying at the same hotel next time when I am in Seoul.
Stayed 7 nights in Apr 2025

8/10 Good

Addie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. I like location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
They are the best!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Sofitel staffs are the best! They treat every single guests with the warmest and sincere hospitality!
Stayed 1 night in Mar 2025

10/10 Excellent

jeeyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice.
Stayed 7 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Exquisite facility
Stayed 9 nights in Jan 2025

10/10 Excellent

Manyee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Friendly and helpful staff. Spacious room and very clean. The hotel is right next to Lotte world mall and restaurants, very convenient.
Stayed 6 nights in Dec 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping & so much food/restaurants. Less than a 1 minute walk to to lotte world mall which connects to Avenue L, and the Lotte mall, and Lotte World. If you cross the street the other way, there’s “restaurant row” do that area that’s packed with many eateries. Also, right outside of the hotel (same building) there’s a cafe and a gelato place that’s AMAZING. We went there every day. The kids club is very busy (and has no one monitoring it, so there are some big kids that seem a bit too old for this facility.) Also, during check in and check out time, there’s a pretty long queue for the elevators—maybe I went during a holiday, but during both of my stays, I’ve had to wait a good amount of time in a queue to get to my room.
Stayed 5 nights in May 2025

10/10 Excellent

Moonsun K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, large rooms, amazing breakfast buffet.
Stayed 5 nights in Aug 2024

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Feb 2025