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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

5.0 star property
Luxury hotel with 2 restaurants and bars

Choose dates to view prices

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Fitness facility
Reception
Premier Suite, 1 King Bed | City view
Meeting facility
2 bars/lounges, lobby lounge, rooftop bar
Novotel Ambassador Seoul Dongdaemun Hotels & Residences is centrally located, offering a retreat after sightseeing. Guests can enjoy two pools, a spa tub, dine at two international restaurants, or grab coffee at the café. WiFi keeps everyone connected throughout their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, minibar

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Down duvet
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Premier Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Separate bedroom
  • 44 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Residence)

Deluxe Room, 1 Double Bed (Residence) | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 Double Bed (Residence)

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 3 Twin Beds (Residence)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 3 Twin Beds (Residence)

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 53 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Premier Room, 1 Bedroom (Residence)

Premier Room, 1 Bedroom (Residence) | 1 bedroom, premium bedding, down comforters, minibar

Premier Room, 1 Bedroom (Residence)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed (Residence)

Studio, 1 King Bed (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Studio, 1 King Bed (Residence)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
TV
Washer/dryer
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Down duvet
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

City view

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Down duvet
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Down duvet
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 3 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Superior Room, 3 Twin Beds

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Down duvet
Premium bedding
  • 29 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Executive Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Down duvet
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior) | 1 bedroom, premium bedding, down comforters, minibar

Family Room, Multiple Beds (Superior)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
238 Euljiro, Jung Gu, Seoul, KR, 04561

What's nearby

  • Dongdaemun History and Culture Park - 5 min walk - 0.3 miles
  • Dongdaemun Design Plaza - 5 min walk - 0.3 miles
  • Gwangjang Market - 7 min walk - 0.4 miles
  • N Seoul Tower - 9 min drive - 2.6 miles
  • Gyeongbokgung Palace - 12 min drive - 2.2 miles

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Seoul Station - 13 min drive
  • Incheon Intl. Airport (ICN) - 68 min drive

Restaurants

  • ‪노보텔 앰배서더 동대문 Executive Lounge - ‬1 min walk
  • ‪Von's Oven Chicken 본스치킨 - ‬3 min walk
  • ‪Samarkand City - ‬3 min walk
  • ‪Russian Cakes - ‬2 min walk
  • ‪Food Exchange - ‬1 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury hotel near Dongdaemun Design Plaza
Located close to Goodmorning City and Pyounghwa Market, Novotel Ambassador Seoul Dongdaemun Hotels & Residences provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy brunch, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with cabanas, sun loungers, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a front-desk safe
  • A 24-hour front desk, a vending machine, and luggage storage
  • Guest reviews speak highly of the helpful staff and proximity to public transit
Room features
All 523 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 55-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: KRW 55,000 for adults and KRW 27,500 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Food Exchange
  • Gourmet Bar
  • Roof Top Bar
  • The Deli

Things to do

  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,552 square feet of conference space
  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Extra futon (surcharge)
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The pool, fitness center, sauna, and kids zone will not be available on the first Tuesday of every month.
The operation hours and closing dates of property facilities, swimming pools, and the club lounge are subject to change without prior notice, depending on hotel circumstances.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 55000 for adults and KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 19 years old are not allowed in the outdoor rooftop pool.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.
Access to the pool and kids zone is available by reservation only, with one entry permitted per day.
Some room types include access to the Club Lounge. Guests must be at least 19 years old to access the Club Lounge.

We should mention

The seasonal pool will be open from May to October
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Frequently asked questions

Does Novotel Ambassador Seoul Dongdaemun Hotels & Residences have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Novotel Ambassador Seoul Dongdaemun Hotels & Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Check-out is at noon.

Where is Novotel Ambassador Seoul Dongdaemun Hotels & Residences located?

Located in Jung-gu, this luxury hotel is within a 5-minute walk of Goodmorning City and Dongdaemun Design Plaza. Dongdaemun History and Culture Park and Doota Mall are also within 10 minutes. Dongdaemun History and Culture Park Station is only a 5-minute walk and Euljiro 4-ga Station is 7 minutes.

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Reviews

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1158 reviews
Rating 8 - Good. 299 out of 1158 reviews
Rating 6 - Okay. 93 out of 1158 reviews
Rating 4 - Poor. 23 out of 1158 reviews
Rating 2 - Terrible. 21 out of 1158 reviews

Reviews

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has kindly free upgraded my room so that we can have more space for the baby crib and all the luggages. The residence was very nice and comfortable. Location is very convenient. The playhouse is very kids friendly as well. Highly recommended for families.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence side of the hotel was lovely and we would book again
Stayed 4 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for us. Stayed for 2 weeks, staff took great care of us.
Stayed 14 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really helpfull and the room was very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Dr Thomas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good amenities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Hyunjung

Liked: Cleanliness, staff & service, property conditions & facilities
I had a pleasant stay at this hotel, which felt new and was very clean. The location was incredibly convenient, offering easy access to attractions and public transport. However, the surrounding area could be a bit cleaner, and there was an occasional sewage smell. I also noticed a bit of dust in the room, likely from the bed, but overall, it was a good experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Staff & service, amenities, property conditions & facilities
Great hotel and fantastic service by staff
Stayed 5 nights in Mar 2025

8/10 Good

Delroy

Liked: Cleanliness, amenities, property conditions & facilities
A classy, efficient and well manage hotel. Comfortable stay. Polite and helpful staff. Will definitely stay at the Novotel Ambassador again.
Five minutes walk from the Novotel Ambassador hotel.
Myongdong History & Cultural Centre
Nearby market
Stayed 4 nights in May 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.nice breakfast. Good location
Stayed 4 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and spacious and easy access to the subway
Stayed 10 nights in Apr 2025

10/10 Excellent

REZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff, clean and up to expectations
Stayed 4 nights in Apr 2025

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay.

Superior hotel exceeded all expectations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and pleasant. Staff are helpful and friendly. Besides, the location is close to shopping areas, subway station, and restaurants.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😊
Stayed 1 night in Jun 2025

10/10 Excellent

Keiji

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Jun 2025

8/10 Good

Chiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bottle waters in the room are expired
Stayed 2 nights in Jun 2025

10/10 Excellent

yasuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful. Concegire
Stayed 2 nights in Mar 2025

6/10 Okay

Kay Ho

Disliked: Cleanliness

Pest

Spotted a few cocroaches in th bedroom.
Stayed 3 nights in May 2025

6/10 Okay

Yoon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I did not feel like it was a 5 star hotel. I would say maybe a 4 star. There’s too many restrictions for fitness gym and the swimming pool for example you have to wear a swimming cap within the swimming pool as well as be 20 years old. The breakfast is definitely not worth the money. The sewer right in front of the entrance smells really bad every time you enter or exit the hotel. The hotel should fix the fine details and rules if they want to be called 5 star hotel. Staying here with 2 teenagers was a big mistake since it is not a family oriented hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many restaurants in walkable distance. Also, there are many small supermarkets for shopping. Easy to exchange currency with many stores nearby.
Stayed 2 nights in Nov 2024

4/10 Poor

Gary

Disliked: Cleanliness, amenities, property conditions & facilities
At the entrance to the hotel we were met with a disgusting sewage smell for the duration of the stay. 1. Shower head broken - Did get repaired 2. TV in room didn't show more than 2 channels - Did get repaired next day 3. Handle of door hanging off between bedroom and living area so we couldn't close the door for fear of being locked inside 4. Sink in bathroom seemed to take forever to drain 5. Air-con wouldn't drop below 22 degrees After day 3 I got very sick with legionnaires-type symptoms and ended up in hospital. Whilst I have no evidence of this being from the hotel, it is usually caught from poorly maintained air-con units After returning from hospital on the last night of the stay, we needed to request another couple of days stay as I couldn't travel home in such a state. The reception told us they had no rooms. First thing the next morning (5 hours later) we asked a different person, and they miraculously found us another room. Got in to the new room to find the aircon not working. I already had a high temperature and the aircon wouldn;t drop below 29 degrees. Had to call maintenance who didn't fully fix it and spent some time vacuuming the filters in the aircon unit. This made me believe the air-cons were not fully maintained. Eventually, they had to provide a desk top fan. Finally, buffet poor value for money - Around £200.00 for 2 people! Not much selection. Closed early.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ying Tsz Cherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk職員jason很友善，酒店各方面也很滿意
Stayed 4 nights in Oct 2025

10/10 Excellent

hitoshi

Liked: Cleanliness, amenities, property conditions & facilities
新しくてハイセンスなホテルで、非常に満足しました。リピートさせていただきたいと思います。
Stayed 2 nights in Oct 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I’ll say is that you can’t control the room temperature by yourself, it’s central…. So It’s hot in the day time and cold at night.
Stayed 2 nights in Oct 2025

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