Does Grand Mercure Ambassador Hotel and Residences Seoul Yongsan have a pool?

Yes, this property has an indoor pool.

Is Grand Mercure Ambassador Hotel and Residences Seoul Yongsan pet-friendly?

Yes, Grand Mercure Ambassador Hotel and Residences Seoul Yongsan allows dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of KRW 55000 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan?

Self parking is free at this property.

What time is check-in at Grand Mercure Ambassador Hotel and Residences Seoul Yongsan?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Where is Grand Mercure Ambassador Hotel and Residences Seoul Yongsan located?

Located in Yongsan-gu, this luxury hotel is within a 15-minute walk of Yongsan Electronics Market and Shilla I’Park Mall. War Memorial of Korea is 1.5 mi (2.4 km) away. Sinyongsan Station is 12 minutes by foot and Yongsan Station is 12 minutes.

10/10 Excellent

Adrian

Jul 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come stay here

Amazing property, has everything you need for a great fun filled food filled family stay and the location is as perfect as possible

Stayed 2 nights in Jul 2025

10/10 Excellent

Christopher

Aug 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lia Kang in the cafeteria and the life guard at the pool were some of the nicest people I've met. The staff was excellent.

Stayed 4 nights in Aug 2025

10/10 Excellent

Dong Wook

Sep 2, 2023

Liked: Staff & service, property conditions & facilities, room comfort

Awesome hotel!

Service, Location is perfect!

Stayed 1 night in Aug 2023

10/10 Excellent

Anthony

Sep 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel. Great amenities. Staff were very nice and very helpful. Staff answered all questions. Great hotel.

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Oct 7, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and helpful staff, good English. Comfy beds and very clean and well presented rooms

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Nov 13, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel! One of the Best in Seoul

It was amazing! Great location and great service. Would like to take my family again!! Friendly service good breakfast. If I knew it was this great I would reserve every time!

Stayed 1 night in Nov 2023

8/10 Good

David

Nov 25, 2022

Liked: Staff & service, amenities, property conditions & facilities

Very nice setting with kitchen and bedroom. Unfortunately we couldn’t enjoy much because of the bad smell from bathroom.

Stayed 6 nights in Nov 2022

6/10 Okay

Seonghwan

Aug 28, 2023

Liked: Staff & service

Disliked: Cleanliness

Not too bad, but they need to think about 'cleaning'.

Stayed 2 nights in Aug 2023

10/10 Excellent

Anna

Sep 8, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The check in and check out process was a bit too detailed and took longer than necessary. However the rest of our stay way very comfortable and we had a great time. Amazing gym and sauna/spa with great views. Great concierge service from Pauline :) Merci!

Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveler

Jun 15, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10!!!

We, including my little poodle, enjoyed our stay. Very clean, and quiet, excellent service. I give 10 for everything!!! Thank you

Stayed 4 nights in May 2023

4/10 Poor

Michael

May 4, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Although the place was decent, the washer/dryer combo didn’t work well. The dryer didn’t dry my pants or jackets. The hotel had three separate staff double check the issue and finally, one French staff told me that the dryer doesn’t dry clothes 100%. And the hotel offered me to dry my clothes for free however only the hours between 4-9 pm. I am on vacation and don’t have a set schedule! I had repeated three times for the housekeeper to leave some disposable shower sponges daily. The restaurants on site, do not take solo guests since the menu is set for two. They did extend my checkout time by 1 hour. I stayed more than two weeks there but never going back!

Stayed 17 nights in Apr 2025

10/10 Excellent

Alexandru Laurentiu

Nov 9, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent hotel with easy access to Metro and Train

Wonderful stay at this hotel. It is located near Yongsan station (KTX/ITX/ Metro Line 1)with easy access through the walkway(on exit 3), hence even if the weather is bad, you will have no problem. Escalators and elevator are at the end and you can go to the Seoul Dragon city which means in fact all 3 Accor hotels and Lucky Seven casino. Ipark Mall is also accessible by exit 1 from the same Metro Station and after another 300m you will gent to Sinyongsan station (Metro line 4). Bed is very comfortable and 4 pillows were provided. Big apartment with plenty of storage options. Nice view from the windows as it was located on the 18th floor. From our windows we were able to see N tower, and from the other side I presume you can see Han River. Bathroom is big too, with shower, bathtub and WC with bidet functions. Ammenities kit is provided free of charge and replenished as needed. Towels are fluffy and robes are also available. Breakfast provided is excelent and plenty options are available for westerners and koreans: several types of bread, soups, eggs and live egg station, salami, ham, bacon, sousages, yogurts, pastry, various type of jam, honey, fresh juice (orange, apple,grapefruit), coffee machine, fruit cuts, s.o. Room is cleaned on daily basis and they are doing a very good job. Slippers are also provided. Smoking area is near by (near the entrance of Seven Luck Casino and the rest of the hotels). We will choose the same hotel next time.

Stayed 15 nights in Oct 2023

4/10 Poor

SOOYOUNG

Jul 28, 2025

Disliked: Staff & service, property conditions & facilities

룸 상태는 보통이나, 기기불량상태가 관리안되고 호텔 시설로 관리가 안됨

Stayed 1 night in Jul 2025

6/10 Okay

Tomohiko

Jul 19, 2025

Liked: Cleanliness

Disliked: Staff & service

英語が通じないスタッフが多すぎる。おかげてサウナに入れず。また、環境配慮を謳うのはよいが、歯ブラシすらないホテルははじめて。また、石鹸すら交換されない。もう利用しない。

Stayed 2 nights in Jul 2025

10/10 Excellent

Kaori

Jul 8, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

良くない点はスマホを充電できるコンセントが少ないことと、コーヒーメーカーが扱いにくいこと。良かったのはお部屋係のサービス。

Stayed 1 night in Jul 2025

4/10 Poor

Yu kyoung

May 17, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

HORRIBLE Check-in experience

A young man at the front desk for checking - in was HORRIBLE - rude, ruthless, and idiotic. From the beginning, he was reluctant to answer the questions I asked about gym, and that snobbish attitude continued throughout the check-in process. He said the hotel only provides ONE PAD for my dog throughout the whole period of stay regardless of how many days a customer stays, which does not make any sense at all. When the manager came over, he changed his word as "one per day" - a LIAR. If he stays there next time I visit this hotel, and consistently being a snob, I will be posting his photo here and on social media. They should not hire someone so rude and idiotic at FIVE STAR hotel. They also have a strange rule that one can only visit the gym ONCE per Day - the gym is not crowded at all, and don't make any sense to make such a rule. The amenities are great, but the location is very inconvenient as there is no infrastructure in the area except for iPark Mall. I mainly visited this hotel as I can stay quietly and focus on working.

Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

May 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Katarina Kim was an excellent and awesome hostess. Her shift was over but stayed until i arrived safely from airport to hotel. She went beyond her duty to make sure the correct driver waited and picked me up from airport. Love her welcome note and goodies in my room when i checked in. She is the best! Xoxo

Stayed 9 nights in Apr 2025

8/10 Good

Liam

Apr 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stay was great but after the middle of our stay, it seems like a guest and their baby had an accident in the lobby and it smelled like baby urin / feces for the duration of our stay.

Stayed 7 nights in Apr 2025

10/10 Excellent

WEICHIANG

Mar 14, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

舒適又方便的飯店

飯店週邊沒什麼好逛及好吃的，但相對也較安靜不擁擠，離龍山站很近，房間寬敞舒適，設備齊全，相當適合久住。這次抵達時間近中午，如果能接受提前入住就更完美了！

Stayed 2 nights in Mar 2025

10/10 Excellent

SEITAROU

Feb 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ホテルはかなり清潔でした。周辺にはあまり店ないのですが駅横なので不便なのはなかったしかなりいいホテルでした。

Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Grand Mercure Ambassador Hotel is a nice property with exceptional rooms, a great breakfast buffet, a good location in Seoul, and even a casino on-site for guests. We enjoyed the restaurants and the property thoroughly with the only exception of a very bad smell in one of the rooms that got worse during our stay. We informed the front desk of the issue, and they apologized, but we were checking out, so there was nothing that could be done. Strangely the hotel hallways and elevator corridors were extremely cold, with a drafty wind whipping through those areas. But ultimately, it was a very nice stay, and we would definitely return should we be in Seoul again soon.

Stayed 2 nights in Feb 2025

10/10 Excellent

Yuto

Jan 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

妻の誕生日で利用しましたが、最上級のサービスをさせていただきました。特に最初のフロントで受付してれた女性のスタッフの対応に妻も喜んでました。 1歳半の子供の初めての海外旅行でしたが、こちらのホテルのおかげでとても素敵な旅になりました。また、家族で宿泊させていただきます。

Stayed 2 nights in Dec 2024

10/10 Excellent

TAE EOG

Jan 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대만족

항상 대만족입니다....

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Jan 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place Will come back

Stayed 4 nights in Jan 2025

10/10 Excellent

TAE EOG

Jan 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

거의 완벽!

거의 완벽합니다. 12.21 룸에 놓고 온 옷 쇼핑백도 끝까지 추적하여 찾아주었습니다.

Stayed 2 nights in Dec 2024

Grand Mercure Ambassador Hotel and Residences Seoul Yongsan

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Grand Mercure Ambassador Hotel and Residences Seoul Yongsan Reviews

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