Does The Shilla Jeju have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is The Shilla Jeju pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Shilla Jeju?

Self parking is free at this property; nearby parking is also free.

What time is check-in at The Shilla Jeju?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Where is The Shilla Jeju located?

This family-friendly Seogwipo resort is located by the ocean, within a 15-minute walk of Jungmun Golf Club, Ripley's Believe It or Not Museum, and Jungmun Saekdal Beach. Yeomiji Botanical Garden and Jeju Teddy Bear Museum are also within 15 minutes.

10/10 Excellent

Kecia

Sep 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great!

Stayed 3 nights in Jul 2025

8/10 Good

John Hosung

Aug 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dated but excellent service

Stayed 1 night in Aug 2025

10/10 Excellent

Yunhee

Jul 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

We absolutely loved our stay at JEJU Shilla. All the staff were very friendly and helpful. Rooms were clean and hotel amenities were awesome and convenient. They had beautiful hiking/ walking path that led to a beach and it was absolutely beautiful. I would definitely stay there again!

Stayed 2 nights in Jun 2025

10/10 Excellent

JUDY

Jul 1, 2025

Liked: Cleanliness, amenities, property conditions & facilities

All staff was super friendly and prompt! I loved the whole property especially the view!

Stayed 2 nights in Jun 2025

10/10 Excellent

Inae

Apr 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

nice ocean area.

Stayed 4 nights in Mar 2025

10/10 Excellent

seung

Apr 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful hiking trail connect to sea and comfort

Stayed 3 nights in Mar 2025

10/10 Excellent

Jaisimha

Apr 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location... Property is very well maintained. Fabulous amenities. Definitely better than 5 star - should be 7 star at least!

2/10 Terrible

Yi

Jul 15, 2025

Disliked: Cleanliness, staff & service, amenities

The worker in this hotel not allow me to eat breakfast becauae I didn't wear formal. Haha... how funny！ It‘s my vacation time and I have to wear formal😂

Stayed 5 nights in Jul 2025

8/10 Good

MINYONG

Jan 13, 2025

Liked: Staff & service, amenities, property conditions & facilities

Great breakfast!

Stayed 3 nights in Dec 2024

10/10 Excellent

Bhoopalam G

Apr 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A class apart

Stayed 2 nights in Apr 2025

2/10 Terrible

young

May 27, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

So outdated and dirty. Found mice trap in the room

Stayed 2 nights in May 2025

8/10 Good

Lucas

May 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The room needs renovation. The AC didn’t work at all — good thing we were there in early May with mild weather.

Stayed 3 nights in May 2025

6/10 Okay

James

Apr 20, 2025

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Really disappointing!

We stayed for 3 nights in April. The hotel is a little run down. The restaurants are not good enough for a 5 star hotel. Both the Korean and Japanese restaurants are average at best. The ambience is terrible. The food ok. We are a family of vegetarians, at the Korean restaurant we were served a side with prawns in and a chicken soup. I find this absolutely not acceptable. The dinner was a vegetarian set menu. Not sure I would stay here again.

Stayed 3 nights in Apr 2025

4/10 Poor

Christopher

Jun 8, 2025

Liked: Cleanliness, amenities

This could be a lovely hotel, however, it is ruined by rules and clipboard police staff enforcing them around the pool area. The rest of the staff are lovely and professional, however, the pool staff wouldn't be amiss in North Korea. Children been told off for not wearing arm bands when they are able swimmers or for using a mask instead of goggles are just some of the petty rules this hotel enforces on its customers. The hotel was nowhere near full with plenty of sunbeds around the main pool but if you didn't reserve a bed the clipboard police would be over to lecture you about the rules. Even with a reservation they try to move you after 90 minutes as it has been reserved (by who? And why can't they use the one next to us? Or one of the nearly 40 free and empty ones?). We were sitting in the pool when we were summoned to the side - we seriously thought something bad had occurred and they'd searched for us. No, simply to be told we needed to move. Whilst we persisted that we can stay on our bed and they relented they still swiped up our towels when we were next having a dip meaning we had to trudge back across the complex for fresh towels. Another day, we were unable to reserved a bed at 4.20 despite there being at least 20 unreserved. Even trying to sit on one and a clipboard will arrive within seconds to whisk you off them. There is another pool but this is charged at £12 for 2 hours. Unfortunately it is still patrolled by the police. Literally 1 minute overs

Stayed 4 nights in Jun 2025

10/10 Excellent

Dong wook

Aug 16, 2025

Liked: Amenities

훌륭해요~

Stayed 3 nights in Aug 2025

4/10 Poor

??

Aug 13, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

不親切。秩序がない。

Stayed 1 night in Aug 2025

10/10 Excellent

Hyun Joo

Aug 13, 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

KI YOUNG

Aug 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

직원들의 친절함이 우수했음.

Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Jul 8, 2025

Stayed 2 nights in Jun 2025

10/10 Excellent

Seongah

Jun 23, 2025

Liked: Amenities, property conditions & facilities

Stayed 2 nights in Jun 2025

10/10 Excellent

byungsoo

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

푸근하고 편안하게 쉴 수 있는 분위기

Stayed 1 night in Jun 2025

10/10 Excellent

JEE SOO

Jun 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 3 nights in Jun 2025

8/10 Good

Seokyun

Jun 13, 2025

Liked: Staff & service, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

yugyeong

Jun 9, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

EUNJI

Jun 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

아기랑 가기 너무 좋은 호텔!! 재방문 의사 많음~!

Stayed 1 night in Jun 2025

The Shilla Jeju

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Standard Terrace Family Twin Garden

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[FAMILY DELIGHTS] Deluxe Family Twin Mountain View

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[AWESOME MOMENTS] Standard Twin Garden + Breakfast for 2 + Poolside Bar JJAMBBONG & 2 Beers

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[FAMILY DELIGHTS] Deluxe Family Twin Garden View

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[FAMILY DELIGHTS] Deluxe Family Twin Ocean View