See all properties

Shinhwa Jeju Shinhwa World Hotel & Resorts

4.5 star property
Luxury hotel with a free water park connected to a shopping center in Seogwipo

Choose dates to view prices

Photo gallery for Shinhwa Jeju Shinhwa World Hotel & Resorts

Land view from property
Flat-screen TV
Exterior
1 bedroom, premium bedding, down comforters, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Deluxe family Twin (Sky pool + Water park for 2/Bathtub)

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe family Twin (Sky pool + Water park for 2/Bathtub)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Separate bathtub and shower
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Superior King (Sky pool + Water park for 2)

1 bedroom, premium bedding, down comforters, in-room safe

Superior King (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Hydromassage showerhead
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room (Sky pool + Water park for 2)

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Hydromassage showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Bathtub (Sky pool + Water park for 2)

Flat-screen TV

Junior Suite, Bathtub (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Water Park View (Sky pool + Water park for 2)

1 bedroom, premium bedding, down comforters, in-room safe

Superior King Water Park View (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Hydromassage showerhead
  • Park view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Pool View (Sky pool + Water park for 2)

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Pool View (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Hydromassage showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Hanbok+Casino PKG]Deluxe Family Courtyard(Sky pool + Water park for 3)+Hanbok rental+Casino voucher

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok+Casino PKG]Deluxe Family Courtyard(Sky pool + Water park for 3)+Hanbok rental+Casino voucher

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Separate bathtub and shower
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for [Jimjilbang PKG] Superior Twin Room (2 Jjimjilbang tickets +1 Shinwha Park BIG3 ticket) 1 per stay

1 bedroom, premium bedding, down comforters, in-room safe

[Jimjilbang PKG] Superior Twin Room (2 Jjimjilbang tickets +1 Shinwha Park BIG3 ticket) 1 per stay

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for [Jimjilbang PKG] Deluxe family Twin (2 Jjimjilbang tickets +1 Shinwha Park BIG3 ticket) 1 per stay

1 bedroom, premium bedding, down comforters, in-room safe

[Jimjilbang PKG] Deluxe family Twin (2 Jjimjilbang tickets +1 Shinwha Park BIG3 ticket) 1 per stay

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for Deluxe Family Courtyard (Sky pool + Water park for 3)

1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Family Courtyard (Sky pool + Water park for 3)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Hydromassage showerhead
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for [Hanbok+Casino PKG] Superior King Water Park View (Sky pool + Water park for 2)

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok+Casino PKG] Superior King Water Park View (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Hydromassage showerhead
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Hanbok PKG] Superior Twin Room, Pool View (Sky pool + Water park for 2)+Hanbok rental 4 hours for 2

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok PKG] Superior Twin Room, Pool View (Sky pool + Water park for 2)+Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for [Hanbok PKG] Superior King (Sky pool + Water park for 2) + Hanbok rental 4 hours for 2

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok PKG] Superior King (Sky pool + Water park for 2) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Hanbok PKG] Superior King Water Park View (Sky pool + Water park for 2) + Hanbok rental 4 hours for

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok PKG] Superior King Water Park View (Sky pool + Water park for 2) + Hanbok rental 4 hours for

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Jimjilbang PKG] Superior King Room (2 Jjimjilbang tickets +1 Shinwha Park BIG3 ticket) 1 per stay

1 bedroom, premium bedding, down comforters, in-room safe

[Jimjilbang PKG] Superior King Room (2 Jjimjilbang tickets +1 Shinwha Park BIG3 ticket) 1 per stay

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for [Hanbok PKG] Deluxe family Twin (Sky pool + Water park for 2/Bathtub) + Hanbok rental 4 hours for 2

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok PKG] Deluxe family Twin (Sky pool + Water park for 2/Bathtub) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for [Hanbok PKG] Deluxe Family Courtyard (Sky pool + Water park for 3) + Hanbok rental 4 hours for 2

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok PKG] Deluxe Family Courtyard (Sky pool + Water park for 3) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for [Hanbok+Casino PKG]Deluxe family Twin(Sky pool+Water park for 2/Bathtub)+Hanbok rental+CasinoVoucher

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok+Casino PKG]Deluxe family Twin(Sky pool+Water park for 2/Bathtub)+Hanbok rental+CasinoVoucher

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Separate bathtub and shower
  • 38 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

View all photos for [Hanbok+Casino PKG] Family Connecting Room (Sky Pool + Water Park + Theme Park BIG3)

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok+Casino PKG] Family Connecting Room (Sky Pool + Water Park + Theme Park BIG3)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
2 bathrooms
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for [Hanbok PKG]Family Connecting Room (Sky Pool+Water Park+Theme Park BIG3)+Hanbok rental 4 hours for 2

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok PKG]Family Connecting Room (Sky Pool+Water Park+Theme Park BIG3)+Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
2 bathrooms
  • 54 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for [Hanbok+Casino PKG] Junior Suite, Bathtub (Sky pool + Water park for 2)+Hanbok rental+Casino voucher

Flat-screen TV

[Hanbok+Casino PKG] Junior Suite, Bathtub (Sky pool + Water park for 2)+Hanbok rental+Casino voucher

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Hanbok+Casino PKG] Superior Twin Room (Sky pool + Water park for 2) +Hanbok rental +Casino voucher

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok+Casino PKG] Superior Twin Room (Sky pool + Water park for 2) +Hanbok rental +Casino voucher

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Hydromassage showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Hanbok PKG] Junior Suite, Bathtub (Sky pool + Water park for 2) + Hanbok rental 4 hours for 2

Flat-screen TV

[Hanbok PKG] Junior Suite, Bathtub (Sky pool + Water park for 2) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Hanbok+Casino PKG] Superior Twin Room, Pool View (Sky pool + Water park for 2)

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok+Casino PKG] Superior Twin Room, Pool View (Sky pool + Water park for 2)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Hydromassage showerhead
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Hanbok+Casino PKG] Superior King (Sky pool + Water park for 2) +Hanbok rental +Casino voucher

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok+Casino PKG] Superior King (Sky pool + Water park for 2) +Hanbok rental +Casino voucher

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Down duvet
Separate bedroom
Hydromassage showerhead
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Hanbok PKG] Superior Twin Room (Sky pool + Water park for 2) + Hanbok rental 4 hours for 2

1 bedroom, premium bedding, down comforters, in-room safe

[Hanbok PKG] Superior Twin Room (Sky pool + Water park for 2) + Hanbok rental 4 hours for 2

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 27 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Connecting Room (Sky Pool + Water Park + Theme Park BIG3)

1 bedroom, premium bedding, down comforters, in-room safe

Family Connecting Room (Sky Pool + Water Park + Theme Park BIG3)

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Down duvet
Separate bedroom
Blackout drapes/curtains
2 bathrooms
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Landing Jeju Shinhwa World Hotels & Resorts

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
Landing Jeju Shinhwa World Hotels & Resorts

About the neighborhood

Map
38, Sinhwayeoksa-ro 304beon-gil, Andeok-myeon, Seogwipo, Jeju, 63522

What's nearby

  • Jeju Shinhwa World - 7 min walk - 0.4 miles
  • Jeju Aerospace Museum - 6 min drive - 1.8 miles
  • Osulloc Tea Museum - 7 min drive - 3.0 miles
  • Hello Kitty Island - 9 min drive - 4.2 miles
  • Sanbangsan Mountain Carbonate Hot Springs - 12 min drive - 5.9 miles

Getting around

  • Jeju Intl. Airport (CJU) - 43 min drive

Restaurants

  • ‪Landing Dining - ‬7 min walk
  • ‪Sky on 5 Dining - ‬14 min walk
  • ‪Starbucks Reserve - ‬13 min walk
  • ‪성화정 - ‬1 min walk
  • ‪그림카페 - ‬7 min drive

About this property

Shinhwa Jeju Shinhwa World Hotel & Resorts

Luxury eco-certified hotel near Jeju Shinhwa World
Take advantage of free water park access, a poolside bar, and a grocery/convenience store at Shinhwa Jeju Shinhwa World Hotel & Resorts. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with a lazy river, a waterslide, and cabanas
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and an elevator
  • Tour/ticket assistance, luggage storage, and a vending machine
Room features
All 533 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Hair dryers and shampoo
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: KRW 58,000 for adults and KRW 35,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar on Top

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2018
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property’s arcade/game room is currently closed.
Access to the pool is available on a first-come, first-served basis, once per day. Children under 55 inches (140 centimeters) in height must wear a life jacket in the swimming pool and be accompanied by an adult.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KRW 55000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KRW 58000 for adults and KRW 35000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KRW 55000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shinhwa Jeju Shinhwa World Hotel Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel Resorts
Shinhwa Jeju Shinhwa World Resorts Seogwipo
Shinhwa Jeju Shinhwa World Resorts
Shinhwa Jeju Shinhwa World Resorts
Hotel Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Seogwipo Shinhwa Jeju Shinhwa World Hotel & Resorts Hotel
Shinhwa Jeju Shinhwa World Hotel Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel Resorts
Shinhwa Jeju Shinhwa World Resorts Seogwipo
Shinhwa Jeju Shinhwa World Resorts
Hotel Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Seogwipo Shinhwa Jeju Shinhwa World Hotel & Resorts Hotel
Shinhwa Jeju Shinhwa World Hotel Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel Resorts
Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Shinhwa Jeju Shinhwa World Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Hotel Shinhwa Jeju Shinhwa World Hotel & Resorts
Shinhwa Jeju Shinhwa World Hotel & Resorts Hotel
Shinhwa Jeju Shinhwa World Hotel & Resorts Seogwipo
Shinhwa Jeju Shinhwa World Hotel & Resorts Hotel Seogwipo

Frequently asked questions

Does Shinhwa Jeju Shinhwa World Hotel & Resorts have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Shinhwa Jeju Shinhwa World Hotel & Resorts pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shinhwa Jeju Shinhwa World Hotel & Resorts?

Self parking is free at this property.

What time is check-in at Shinhwa Jeju Shinhwa World Hotel & Resorts?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Shinhwa Jeju Shinhwa World Hotel & Resorts?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Shinhwa Jeju Shinhwa World Hotel & Resorts located?

This family-friendly Seogwipo hotel is located in the mountains, within 1 mi (2 km) of Jeju Premium Center and Jeju Shinhwa World. Jeju Aerospace Museum and Alice in Wonderland are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Shinhwa Jeju Shinhwa World Hotel & Resorts Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 807 reviews
Rating 8 - Good. 179 out of 807 reviews
Rating 6 - Okay. 80 out of 807 reviews
Rating 4 - Poor. 33 out of 807 reviews
Rating 2 - Terrible. 30 out of 807 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Liked: Amenities
Best customer service ever
Stayed 2 nights in May 2025

10/10 Excellent

Chee Pheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new. Excellent service
Stayed 2 nights in Mar 2025

6/10 Okay

NAOKI

Liked: Cleanliness
Disliked: Property conditions & facilities
good location to the theme park.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything we needed and surpassed expectations!
Stayed 1 night in Oct 2024

8/10 Good

Woon Joo

Liked: Staff & service
Very big resort. Little bit tired.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pyojin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and Clean!!
Stayed 5 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable stay. Theme park was fun. Good dining options. Would have liked more complimentary tea and coffee.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK stay

Ok stay. Unfortunately our son got sick so did not get to use the wonderful facilities
Stayed 1 night in May 2024

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you Shinhwa staff

though the room is not as expected, the staff was friendly and very much supportive. special thanks to front desk ladies who helps me to find nice flowers for my wife's birthday.
Stayed 3 nights in Apr 2024

10/10 Excellent

jo young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in May 2024

6/10 Okay

Young-Jihn

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very unkind staff especially during check-in
Stayed 1 night in Apr 2024

6/10 Okay

Roman

Liked: Staff & service, amenities
This was a nice installation to visit. What I disliked about it is the fact that over half of the water was closed and wasn't posted on the website. Also, when I booked my stay I booked for my family. This including my child and the hotel didnt have anything set up for my child's stay. Not even the breakfast. Besides that, it was a nice stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Hui

Liked: Cleanliness, property conditions & facilities, room comfort
no vegetarian restaurant around almost， hard to communicate with man by english
Stayed 5 nights in May 2024

4/10 Poor

Shimada

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
There was an error in the display on Expedia. The bed size was incorrectly stated as a semi-double bed. When I actually checked in, it was a single bed. Expedia is deceiving customers.
Stayed 2 nights in Aug 2024

4/10 Poor

Shimada

Disliked: Staff & service
There was an error in the display on Expedia. The bed size was incorrectly stated as a semi-double bed. When I actually checked in, it was a single bed. Expedia is deceiving customers.
Stayed 1 night in Aug 2024

2/10 Terrible

Shimada

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
There was an error in the display on Expedia. The bed size was incorrectly stated as a semi-double bed. When I actually checked in, it was a single bed. Expedia is deceiving customers.
Stayed 1 night in Aug 2024

4/10 Poor

Geunho

Disliked: Cleanliness, amenities, property conditions & facilities
the floor/carpet/furniture/wall cleanliness did not meet my expectation. the entire place was not well maintained. I'd be surprised if this place goes out of business in 5 years.
Stayed 2 nights in May 2024

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Property conditions & facilities
VERY UNDERWHELMING - booked this resort due to the advertised “pool party” however it was full of children and can’t even be called a party, music not loud enough, no lights, no edm/house music as stated, no vibe at all - fireworks were called off our whole stay due to “weather” however there was 0 weather issues it was sunny throughout - outdated rooms, no bidet/toilet - housekeeping forgot to replace something every day eg only 1 robe one day, no tissue box the next - water park a lot smaller than it looks on photos - nothing like the photos, do not recommend!
Stayed 3 nights in Aug 2024

10/10 Excellent

HYUNMI

Stayed 2 nights in Feb 2025

10/10 Excellent

Harim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dong Hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

감사합니다.

직원분들의 친절에 감사합니다. 잘 쉬고 놀다 갑니다.
Stayed 3 nights in Feb 2025

10/10 Excellent

yong-beom

Stayed 2 nights in Feb 2025

10/10 Excellent

Ga Yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원분들이 모두 친절하셨습니다. 다음에 또 재방문할 의사가 있습니다.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025